SpectraLink Versity 92 Series User manual

720-0075-000 Rev H
December 2023
Spectralink Versity Smartphone Family
User Guide
Versity 92/95/96/97 Series by Spectralink
Release 1.8 for Versity 92 Series
Release 2.8 for Versity 95/96 Series
Release 13.1 for Versity 97 Series

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Copyright Notice
© 2020-2023 Spectralink Corporation All rights reserved. SpectralinkTM, the Spectralink logo and the
names and marks associated with Spectralink’s products are trademarks and/or service marks of
Spectralink Corporation and are common law marks in the United States and various other countries. All
other trademarks are property of their respective owners. No portion hereof may be reproduced or
transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without
the express written permission of Spectralink.
All rights reserved under the International and Pan-American Copyright Conventions. No part of this
manual, or the software described herein, may be reproduced or transmitted in any form or by any
means, or translated into another language or format, in whole or in part, without the express written
permission of Spectralink Corporation.
Do not remove (or allow any third party to remove) any product identification, copyright or other notices.
Android is a trademark of Google LLC.
Notice
Spectralink Corporation has prepared this document for use by Spectralink personnel and customers.
The drawings and specifications contained herein are the property of Spectralink and shall be neither
reproduced in whole or in part without the prior written approval of Spectralink, nor be implied to grant any
license to make, use, or sell equipment manufactured in accordance herewith.
Spectralink reserves the right to make changes in specifications and other information contained in this
document without prior notice, and the reader should in all cases consult Spectralink to determine
whether any such changes have been made.
NO REPRESENTATION OR OTHER AFFIRMATION OF FACT CONTAINED IN THIS DOCUMENT
INCLUDING BUT NOT LIMITED TO STATEMENTS REGARDING CAPACITY, RESPONSE-TIME
PERFORMANCE, SUITABILITY FOR USE, OR PERFORMANCE OF PRODUCTS DESCRIBED
HEREIN SHALL BE DEEMED TO BE A WARRANTY BY SPECTRALINK FOR ANY PURPOSE, OR
GIVE RISE TO ANY LIABILITY OF SPECTRALINK WHATSOEVER.
Warranty
The Product Warranty which includes the EULA and other support documents are available at
http://support.spectralink.com.
Contact Information
US Location
Denmark Location
UK Location
[phone]
[phone]
[phone]
Spectralink Corporation
Spectralink Europe ApS
Spectralink Europe ApS—UK branch
2560 55th Street
Bygholm Soepark 21 E Stuen
Suite B1, The Lightbox
Boulder, CO 80301
8700 Horsens
Bracknell, Berkshire, RG12 8FB
USA
Denmark
United Kingdom
[email protected]
[e-mail]
[e-mail]

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Contents
Chapter 1: Understanding Versity .......................................... 7
Smartphone Wi-Fi range.............................................................................................. 7
Smartphone LTE range (96 Series only) ...................................................................... 8
Versity Hardware .............................................................................................................. 8
Versity 97 Series.......................................................................................................... 8
Versity 95/96 Series....................................................................................................10
Versity 92 Series.........................................................................................................12
App Basics.......................................................................................................................13
Spectralink Apps Summary ............................................................................................13
About screen...............................................................................................................14
Versity 92 Series collections .......................................................................................15
Versity 95/96 Series collection ....................................................................................15
Versity 97 Series.........................................................................................................15
Some Administrative Details...........................................................................................15
Software updates........................................................................................................16
Notifications ................................................................................................................16
Administrative Control.................................................................................................16
FIPS Information..............................................................................................................17
Chapter 2: Before Using Your Smartphone.............................. 18
Charging the Battery Pack for the First Use..................................................................19
Turning your Smartphone On.........................................................................................19
Turning your Smartphone Off.........................................................................................20
Putting your Smartphone to Sleep .................................................................................21
Waking your Smartphone................................................................................................21
Hot Swap Battery (95/96/97 Series) ................................................................................21
Unlocking your Versity Phone........................................................................................22
The Home Screen.............................................................................................................23
Setting User Preferences for Calls .................................................................................24
Chapter 3: Getting Started................................................... 26
Getting Familiar with the Home Screen..........................................................................26
Status bar icons ..........................................................................................................26
Notifications ................................................................................................................27
Quick access...............................................................................................................28
Apps and Widgets.......................................................................................................29
Hearing Aid Compatibility...............................................................................................29
Screen Behavior ..............................................................................................................29
Proximity sensor..........................................................................................................29
Controls ......................................................................................................................30

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Auto-rotate..................................................................................................................30
Sleep mode.................................................................................................................30
Registration Information .................................................................................................31
Registration ringtones.................................................................................................31
Second registration.....................................................................................................32
Chapter 4: Barcode App ..................................................... 33
General operating instructions.....................................................................................33
Chapter 5: Batt Life App ..................................................... 35
Configure the Settings ....................................................................................................36
Alarm tone...................................................................................................................36
Additional metrics........................................................................................................37
Chapter 6: Biz Phone App ................................................... 38
Recents Tab .....................................................................................................................39
Call a number in the Recents list.................................................................................39
Save a Recents number to Contacts...........................................................................39
View a Contact............................................................................................................39
Clear the Recents list..................................................................................................39
Contacts Tab....................................................................................................................39
How to enter a new contact.........................................................................................40
Editing an existing contact...........................................................................................41
Favorites Tab ...................................................................................................................42
Making an Emergency Call..............................................................................................43
Wi-Fi emergency call...................................................................................................44
Dialing an emergency number directly ........................................................................46
The Spectralink Dialer.....................................................................................................47
Ways to Find a Number to Call....................................................................................47
IP address to IP address calling..................................................................................50
Enable autodial ...........................................................................................................50
Call Management .............................................................................................................51
Incoming calls.............................................................................................................51
Second incoming call scenario....................................................................................53
Ongoing call................................................................................................................53
Active call....................................................................................................................53
Multiple active calls.....................................................................................................54
Transfer a call (Blind)..................................................................................................56
Transfer a call (Consultative).......................................................................................57
Conference calls .........................................................................................................57
Call forwarding............................................................................................................59
Do Not Disturb ............................................................................................................60
Speed Dialing..............................................................................................................62

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Retrieving Voicemail........................................................................................................63
Audio Options..................................................................................................................64
Using your Versity while you are in a call......................................................................65
Chapter 7: Buttons App...................................................... 66
To change button function (if available):......................................................................67
Configuring the Custom setting (if available)...............................................................67
Chapter 8: Push-to-talk (PTT) App......................................... 70
Settings.......................................................................................................................71
Using the Push-to-talk Feature.......................................................................................71
The Transmit tab.........................................................................................................71
The Activity and Channel tabs.....................................................................................72
What is a PTT broadcast?...........................................................................................72
Transmitting a PTT broadcast.....................................................................................73
Receiving PTT Broadcasts..........................................................................................73
Receiving PTT Broadcasts while in Call......................................................................74
Changing the Default PTT Channel.............................................................................75
Chapter 9: SAFE App ......................................................... 76
How the SAFE App Works...............................................................................................77
Icons and notifications.................................................................................................77
Suspending the motion sensor....................................................................................79
The Warning state.......................................................................................................80
The Alarm state...........................................................................................................81
Using the Panic Button....................................................................................................82
Panic Button icon........................................................................................................82
Activating the Panic Button .........................................................................................82
Chapter 10: SoundStage+ App ............................................. 84
Settings ............................................................................................................................84
Configuring profiles.....................................................................................................85
Rules...........................................................................................................................86
Activating and Switching profiles.................................................................................88
NFC...................................................................................................................................88
Using the tag...............................................................................................................88
Chapter 11: Sys Updater App............................................... 89
Appendix A: Care of Your Versity Phone................................. 90
General guidelines......................................................................................................90

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Appendix B: Regulatory and Safety Information ....................... 92
Product Compatibility......................................................................................................92
Spectralink 92 Series..................................................................................................92
Spectralink 95/96/97 Series ........................................................................................92
Spectralink 87 Series..................................................................................................92
Spectralink 84 Series..................................................................................................93
Spectralink 80 Series..................................................................................................93
Do not modify...................................................................................................................93
Ne pas modifier...........................................................................................................93
FCC...................................................................................................................................94
FCC Radiation Exposure Statement............................................................................94
FCC Compliance Statements......................................................................................94
Industry Canada Notice...................................................................................................96
ISED Canada Radiation Exposure Statement.............................................................97
CE Declaration of Conformity.........................................................................................98
Australia Regulatory Statement....................................................................................101
Chargers and Battery Packs .........................................................................................101
Charging inputs.........................................................................................................101
Use guidelines ..........................................................................................................102
Warnings...................................................................................................................103
Smartphones..................................................................................................................105
Hearing Aid Compatibility..........................................................................................106
Operational Warnings ...............................................................................................106
Electromagnetic Interference and Compatibility.........................................................107
Facilities....................................................................................................................107
Pacemakers..............................................................................................................107
Other Medical Devices..............................................................................................107
Use While Driving......................................................................................................108
Specific Absorption Rate (SAR) Information: Spectralink Versity Wireless
Smartphones............................................................................................................108
EU SAR peak values (in W/kg):.................................................................................109
FCC SAR peak values (in W/kg): ..............................................................................110
Smartphone operation normal position......................................................................111
Frequency Bands...........................................................................................................111
Accessories....................................................................................................................112
Operating System..........................................................................................................112
Appendix C: Products Mentioned in this Document................. 113

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Chapter 1: Understanding Versity
Versity smartphones offer a suite of custom apps designed by Spectralink to meet the needs of
a busy workplace. Versity 92/95/96 Series phones run on Android 10, and the new Versity 97
Series runs on Android 13.
The Versity 92/95/97 Series are dedicated Wi-Fi smartphones using your organization’s
wireless infrastructure for connection and communication. The Versity 96 Series has the same
Wi-Fi capabilities but is also an LTE cell phone functioning in the worldwide telephony network.
Every Versity smartphone, whatever model, is a powerful tool that helps a roaming and mobile
worker stay connected.
Note
Configurable features
Many of the features detailed in this Guide are configurable by your system administrator
and may not follow the exact steps outlined here. Contact your system administrator for
more information if you have trouble understanding how to use certain features.
Like other devices powered by Android, Versity smartphones use apps to let users perform
specific tasks. Versity smartphones leverage the advanced mobility management methods
already operating within your facility to ensure safety, performance, and functionality. Contact
your system administrator for information about what capabilities are configured for your facility.
This user guide shows you how to use the Spectralink apps installed on your Spectralink Versity
smartphone. This chapter covers the physical features of the various Versity models, including
features unique to Versity.
The Spectralink apps on your Versity phone are translated into many languages. If you select a
language not supported by Spectralink, labels associated with certain apps may appear in
English.
Smartphone Wi-Fi range
Your range –the area within which your smartphone will work –depends on the model you’re
using and the configuration of your organization’s infrastructure supporting Versity. The Wi-Fi
models work only within boundaries established by your facility.
Out-of-range behavior
If you’re in call on a Wi-Fi Versity and move out of range, the call will break up, the registration
may expire, and the call will drop (although it may still look active). If you move back in range
before the registration expires the call may resume.

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Smartphone LTE range (96 Series only)
LTE models have signal coverage outside the facility. Contact your system administrator if you
have questions about your facility’s coverage area. If you have an LTE phone, your
administrator will train you in its use.
Versity Hardware
Versity 97 Series
Front

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Back Scanner model (side view)

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Versity 95/96 Series
Front

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Back Scanner model (side view)

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Versity 92 Series
Front Back (non-scanner)
Side (with scanner)

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App Basics
Your Versity smartphone is preloaded with specialized Spectralink apps, as well as apps
supplied by the Android platform.
Spectralink apps provide features especially designed for our customers, including apps that
offer programming refinements to the system administrator to make Versity phones work better
in a controlled environment.
Spectralink apps have a consistent design –turquoise field with a white logo and a bit of
orange. Apps with an orange gear are only used to configure settings –enable/disable an app
or set parameters. Some of these can be fully controlled by the system administrator –see
examples below.
Spectralink Apps Summary
AMIE
The AMIE Analytics system enables
administrators to keep track of real-
time device metrics on a management
console.
Barcode
Barcode capture is available on the
9253, 9553, 9653, and 9753 models.
Barcode Lab
The Barcode Lab app provides a
quick way to demonstrate how the
scanner captures and displays
barcode results for 9253, 9553, 9653, and 9753
models.
Battery Life (Batt Life)
Batt Life helps the user manage
battery use by allowing a specified
charge level to begin low battery
alerting.
Biz Phone
The Biz Phone app is Spectralink’s
SIP telephony app for Versity devices.
Buttons
The Buttons app allows users to
program the buttons on their Versity
devices.
Device Settings
The Device Settings app provides
additional controls for the system
administrator for Versity devices.
Diagnostics
Diagnostics allows an administrator to
perform diagnostic tests quickly and
efficiently prior to considering RMA.
Logging
The Logging app is Spectralink’s tool
for the management of logcat, syslog,
network capture, and other debugging
and troubleshooting information by the system
administrator for Versity devices.
PTT
The Push-to-talk (PTT) app is
Spectralink’s radio multicast app for
Versity devices.
(Not available on 97 Series)

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SAFE
The SAFE app is for emergencies. It
can be deployed in lone worker
environments or where facilities
require extra security.
SAM Client
The SAM (Spectralink Application
Management) Client app allows
Versity devices to connect with the
Spectralink Application Management (SAM)
server for Spectralink app configuration and
other phone management services not available
through an EMM.
SoundStage+
SoundStage+ enables administrators
and users to control various system
and application volume levels on the
Versity phone, in the form of profiles.
SSO
Single sign-on is an authentication
system that allows one Versity
smartphone to be shared by multiple
users, each with their own login.
Sys Updater
The Sys Updater app checks for
software updates for Versity devices.
VQO
Voice Quality Optimization (VQO) app
is for optimizing audio and video calls
from Spectralink dialers or other third-
party dialers.
Web API
The Web API app is used by
developers to interface with external
services and provide links to
frequently-used websites.
About screen
Every app uses the overflow menu (the 3 dots in the upper right corner) to display additional
items. The About option, accessed by tapping the overflow menu, provides information about
the app itself, including the version number. You might need to provide this information to the
system administrator from time to time.
Here’s an example of accessing the About option in the Biz Phone app.
Tap overflow menu Tap About option About screen

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Versity 92 Series collections
On Versity 92 Series phones the Spectralink Features apps are displayed in the Spectralink
Collection folder on the Home screen. Spectralink Utilities apps available to you are displayed in
the Utilities Collection folder on the Home screen.
Spectralink Features collection Spectralink Utilities collection
Versity 95/96 Series collection
On Versity 95/96 Series phones Spectralink apps are displayed in the Spectralink Collection
folder on the Home screen. Tap the collection icon to display the Spectralink apps. Spectralink
apps not listed here can be accessed by swiping up from the bottom of the Home screen.
Versity 97 Series
Versity 97 Series phones do not have a Spectralink Collection folder on the Home screen. All
the phone’s apps, including Spectralink apps, can be accessed by swiping up from the bottom
of the Home screen.
Some Administrative Details
Versity is a “managed” device, meaning that it is controlled by the facility in which it is deployed.
Limitations and allowances are tailored to the needs of the facility and may not be exactly what
you are used to when using your personal smartphone or other Android device. However, you
should find most of the functionality very familiar. Go ahead and explore what the device can do
and if you encounter problems or have questions, contact your system administrator.

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Software updates
Unlike consumer-grade Android smartphones, Versity platform updates are managed by your
system administrator, not directly by Google. An administrator can see what software version is
being used by your device and when it was updated. In most cases updates are pushed to your
device by your administrator, but in some workplaces your phone might periodically “check in”
with an administrative server and download an update when available.
If your administrator pushes an update to your phone, it will be applied the next time your phone
is rebooted. If your phone is configured to automatically check for updates, you’ll be notified that
an update is available and will be prompted to reboot the phone to apply the update. The next
time the phone checks in with the server, the server records that the software has been
downloaded and applied.
In some circumstances an administrator can force a reboot after an update. If this is done while
the phone is in use, your apps will close and the phone will reboot. Because this is disruptive in
a live system, administrators know to avoid updating phones in active use if at all possible.
In addition to the Versity platform software, updates to the Versity apps are also managed by
the administrator. The administrator controls what apps are installed on the phone and when (or
if) they are updated. If a familiar app suddenly has new features it was probably just updated.
Notifications
Notifications are produced and controlled by the Android operating system and by the apps that
have been installed by your system administrator. If you have questions about any particular
notification, contact your system administrator for more information.
If allowed by your administrator, some notification options can be controlled by the user. Go to
Settings > Apps & notifications to explore your options.
Administrative Control
Versity features, app access, and the user experience can be fully or partially controlled by your
system administrator. In some cases, an administrator may set certain parameters and leave
others controllable by the user. When you look at a settings menu, any options that are grayed
out are administratively controlled and can’t be changed by you.
Options under the user’s control are not grayed out or are tagged with a “User controlled” hint.
When you see that hint –unless the administrator has blocked access to all Android settings –
you can go into the Android menus and change the setting to your preference. Look at the user
restrictions in the Device app for a full list of options that an administrator may control by
managing that app.

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FIPS Information
The Spectralink 95 Series smartphone is available in a FIPS-compliant model. To determine if
the model phone you are using is FIPS compliant, navigate to Settings > About Phone >
Android Version > [FIPS info].
For more information about FIPS, visit FIPS General Information | NIST.

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Chapter 2: Before Using Your
Smartphone
This chapter will show you how to charge your Battery Pack (which must be fully charged before
you start using your phone), and will help you become familiar with some of your phone’s basic
operations and capabilities. You’ll also learn about the various audio options available to you.
Additionally, because your facility might have security standards that require you to enter unique
credentials, the procedure to unlock your screen is covered here.
Spectralink
For best performance (95/96/97 Series only)
Always keep a charged battery in the phone when in storage or not in use.
Note
Do I need to enter a password?
Many facilities require a password to unlock the screen and access the smartphone’s apps.
A phone with a locked screen might still have some basic capabilities: calls might be able to
be received and answered, an emergency call can be placed, and certain notifications may
appear. However, critical alerts from custom apps will not display, and user preferences will
not be available, until the appropriate swipe, pin, pattern, or password is entered.
Check with your administrator if you have any questions about Versity security.
Caution
Do not use “Battery Saver” mode
Android’s “Battery Saver” mode curtails functionality to conserve battery life. In Battery
Saver mode, features you rely on may be lost.
If you require more than one charge per shift, contact your system administrator for a
second battery.

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Charging the Battery Pack for the First Use
Warning
Use a genuine Spectralink battery!
Using a non-Spectralink battery puts you at serious risk of injury and will void your product
warranty.
If a counterfeit battery is detected you will see a recurring Warning on your phone until the
battery is replaced with a genuine Spectralink battery. In some cases your phone will shut
down until the battery is replaced.
Take a moment to learn how to charge your smartphone properly. It is critical to fully charge the
battery pack before the first use of the phone to maximize the battery pack's storage capacity
and lifespan. The battery pack is fully charged when the Battery life indicator becomes solid.
Battery is plugged in Battery is fully charged
Using our accessory chargers and certified USB cables (see Power Use tip below) are critical
for your phone to work well. Versity also supports various quick-charging approaches. How fast
the charging device charges your phone will vary depending on capability of the source and the
temperature.
Caution
Take care of the battery contacts
Although Versity is a rugged smartphone platform, when the battery is removed the
handset’s battery contacts can be damaged. Avoid touching or compressing the battery
contacts or damage may occur.
Power User
Third party accessories
Third party accessories such as keyboards or a mouse may not work if an incorrect cable is
used to connect to the phone’s USB port. Look for “Benson Approved” and “OTG” cables
when buying these products. Your cables or adapters must be USB certified and built to the
USB-C specification.
Turning your Smartphone On
If the battery pack is sufficiently charged your Versity will turn on when the power button is
pressed.
Usually your system administrator will deploy your smartphone with other smartphones, and will
have configured the parameters so that the phone will register with the system and be ready to

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use as a telephony device when you turn it on. If your smartphone does not work when you turn
it on, contact your system administrator.
To turn your smartphone on
1 Press and hold the power button to turn on the smartphone. It will vibrate. Let go when
the first screen displays.
2 Allow the screens to cycle through the bootup screen, the Spectralink splash screen,
and Android screens.
3 The lock screen may appear and display the lock icon with a prompt to enter a PIN or
Passcode. Notifications may appear. The default lock method is swipe. (For the Versity
92 Series swipe from the bottom towards the top of the screen.)
Turning your Smartphone Off
To turn your smartphone off
1 Press and hold the power button. A popup menu appears:
Android 10 Android 13 (97 Series)
2 Tap Power off. The phone will shut down.
Warning
Powering off
Use the power off process to close down your phone. Do not remove the battery pack to
power it off.
For Versity 95/96/97 Series phones, if you need to replace the battery pack use the Hot
Swap technique described below, or power off the smartphone and then remove the battery
pack.