Stannah LOWRISER Instruction Manual

LOWRISER &
LOWRISER 2.0
USER HANDBOOK
IMPORTANT
Before using your Stannah platform lift, please ensure that you
read and familiarise yourself with these instructions.

2
Introduction
IntroductionIntroduction
Introduction 3
33
3
Safety Instructions
Safety InstructionsSafety Instructions
Safety Instructions 6
66
6
Lowriser
LowriserLowriser
Lowriser 8
88
8
Operation
Lift Functions 11
Safety Features 12
Emergency Lowering 13
Lowriser 2.0
Lowriser 2.0Lowriser 2.0
Lowriser 2.0 16
1616
16
Operation 17
Lift Functions 1
Safety Features 20
Emergency Lowering 21
Lift Care
Lift CareLift Care
Lift Care 24
2424
24
Troubleshooting
TroubleshootingTroubleshooting
Troubleshooting 25
2525
25
Warranty Promise
Warranty PromiseWarranty Promise
Warranty Promise 26
2626
26
CONTENTS

3
Important
Important Important
Important —
——
— please read
please readplease read
please read
Thank you and congratulations on purchasing a Stannah platform lift.
Thank you and congratulations on purchasing a Stannah platform lift.Thank you and congratulations on purchasing a Stannah platform lift.
Thank you and congratulations on purchasing a Stannah platform lift.
Before using your lift, you should read this User Handbook to provide an understanding of
the correct and safe use of the lift.
Your platform lift has been designed and manufactured in the UK. It has been installed and
UKCA marked in compliance with the Supply of Machinery (Safety) Regulations 2008
(2008 No. 15 7) and is built in accordance with BS6440:2011.
It is important that you arrange for the lift to receive regular inspection and servicing by a
competent person at intervals at least every six months, after the guarantee period. A
Service Log Card supplied by the Service branch will be completed after each service visit.
Failure to ensure servicing is carried out could lead to unreliable or unsafe operation.
For all enquiries regarding servicing, please contact your local Stannah Service Branch.
INTRODUCTION
For your records:
For your records:For your records:
For your records:

4
INTRODUCTION
LIFT SAFETY—YOUR RESPONSIBILITIES
Am I legally obliged to have my lift maintained?
Am I legally obliged to have my lift maintained?Am I legally obliged to have my lift maintained?
Am I legally obliged to have my lift maintained?
Yes. The general duties imposed by The Health and Safety at Work etc Act 1 74 supported
by Provision and Use of Work Equipment Regulations 1 8 (PUWER) regulations 5 & 10)
mean that you are obliged to keep your lift in safe working order. This means you must
arrange for regular maintenance of your lift.
Am I legally obliged to have my lift Thoroughly Examined?
Am I legally obliged to have my lift Thoroughly Examined?Am I legally obliged to have my lift Thoroughly Examined?
Am I legally obliged to have my lift Thoroughly Examined?
Yes. Regulation of the Lifting Operations and Lifting Equipment Regulations 1 8
(LOLER) requires that a lift undergoes an inspection/thorough examination by a competent
person at regular intervals (twice a year for passenger lifts, once for goods lifts or
according to the lifts’ situation) and applies to all lifts and lifting equipment used at work.
I have a lift in my building. What do I need to do?
I have a lift in my building. What do I need to do?I have a lift in my building. What do I need to do?
I have a lift in my building. What do I need to do?
You should arrange for the lift to be maintained (regularly serviced and kept in good
repair) and, if the lift is in a place of work, thoroughly examined at intervals in line with
legislation.
What is the difference between ‘Maintenance’ and ‘Thorough Examination’?
What is the difference between ‘Maintenance’ and ‘Thorough Examination’?What is the difference between ‘Maintenance’ and ‘Thorough Examination’?
What is the difference between ‘Maintenance’ and ‘Thorough Examination’?
Maintenance
Maintenance Maintenance
Maintenance is the regular servicing of the lift, encompassing the routine adjustment to
components, replacement of worn or damaged parts, topping up of fluids and so on, and
should be carried out by an experienced and competent lift company, such as Stannah Lift
Services. Maintenance is carried out to ensure the lift runs efficiently and safely.
Thorough Examination
Thorough Examination Thorough Examination
Thorough Examination is the systematic and detailed visual inspection of the lift and all its
associated equipment and would usually be carried out by a third party, or an appointed
‘competent person’. Thorough Examination provides a good check that maintenance is
being carried out properly. It focuses entirely on the safety of the equipment.
Authoritative guidance on Thorough Examination as required by Lifting Operations and
Lifting Equipment Regulations 1 8 (LOLER) can be found in The Guidelines for
Supplementary Testing of In-Service Lifts published by SAFed. Thorough Examination may
also be referred to as Form 54 or F54 inspection – the code given to the form prescribed
by repealed Factories Acts. Although no longer prescribed, the term remains in use. Other
common terms used are: periodic inspection, statutory inspection (because it is required by
law) or insurance inspection (inspections were often on behalf of insurance companies).
Do I have a responsibility for trapped passengers?
Do I have a responsibility for trapped passengers?Do I have a responsibility for trapped passengers?
Do I have a responsibility for trapped passengers?
Advice on this can be sought from your local Stannah Service Branch.

5
PRODUCT LIFE EXPECTANCY
Product life expectancy depends largely on the environment, usage and the undertaking of
proper scheduled maintenance. Our platform lift products are designed and life tested for
a full life cycle of 10 years without major intervention. In most cases, we would expect our
lifts to last far beyond this, providing they are properly cared for and maintained.
We have a number of platform lifts on our service portfolio that were installed from the late
1 0s. The earliest of platform lifts installed are approaching 20 years in service.
Actual life expectancy of a lift depends on a number of factors, including:
• The load the lift actually carries on each journey
• The actual lift travel, as this determines the journey time and hence wear on the drive
system
• The number of floors served by the lift
• The level of usage of the lift and whether this changes over time
• The environmental conditions that it operates within*
• The quality of the servicing and maintenance
We ensure that spare components are available for at least 10 years following the
installation of any lift but many will be available far beyond this. There are a number of
component parts that may require replacement during its life cycle and you will be advised
of this as part of your lift servicing schedule.
*On the external option there is a five year anti-corrosion warranty (please see the warranty
section).
INTRODUCTION

6
SAFETY INSTRUCTIONS
STANDARD FEATURES
Safety Gear
Safety GearSafety Gear
Safety Gear The use of rupture valves prevents the rapid descent of the lift
in the event of a hydraulic hose or pump failure.
Application
ApplicationApplication
Application The lift is suitable for internal or external applications, with a 5
year anti-corrosion warranty (subject to terms and conditions)
Speed
SpeedSpeed
Speed Lowriser: 0.02m/sec
Lowriser 2.0: 0.08m/sec
Emergency Operation
Emergency OperationEmergency Operation
Emergency Operation The lift will operate approximately 15 full cycles in the event of
a power failure.
Manual Lowering
Manual LoweringManual Lowering
Manual Lowering In the event of lift failure, it can be lowered to the ground
floor.
SAFETY INSTRUCTIONS
• The lift must not be overloaded. The maximum rated load is 300kg
• The lift must not be used for purposes other than those described in the manual.
• This lift intended primarily for the transportation of people with impaired mobility,
including wheelchair users, the elderly, parents with pushchairs etc. The lift is designed
to carry the majority of Type A and B wheelchairs, but not Type C wheelchairs or electric
scooters due to their weight and size.
• Children should be supervised when the lift is in use. They should not be allowed to
tamper or play with the lift.
• The lift shall not be used for fire fighting or evacuation during fire.
• At all times always keep all parts of the body inside the lift when the lift is moving.
Watch for loosely fitted clothing whilst travelling on the lift.
• Do not insert loose objects between the frame and the lift car or inside the frame.
• Stop the lift (release the push-button or press in the emergency stop) immediately on the
discovery of any danger.
• Do not remove parts of the lift and do not subject the lift to physical force or other
damage.
• Signs with warning text and safety instructions must not be removed, covered or made
illegible.
• Do not attempt to force gates, ramps (if applicable) or barriers open during travel.
• Do not manually open the gate with the emergency release key, when the lift is not at
the upper level.

7
SAFETY IN ST RUCTIONS
• Do not spray water on the lift or subject it to other liquid spillage.
• Do not use the lift if it is faulty or functions abnormally.
• Pay attention to ensure that visible electrical components, for example, pushbuttons,
cables, and the like are not damaged.
• Material must not be transported unattended in the lift.
• Components higher than 2.2 metres must not be transported in the lift.
• A ‘Lock Release’ key will have been left by our installers, it is for use by trained lift
engineers only - do not attempt to use it yourself.
do not attempt to use it yourself. do not attempt to use it yourself.
do not attempt to use it yourself.
Whenever a landing door is unlocked with the carrier not stationary or not at the level
of the landing then persons on the landing will be at risk. It is therefore essential that
any emergency door keys supplied are kept securely and only provided to a fully
trained and authorised person (for example a trained lift engineer), who have the
knowledge to use the key safely to open the door and to check the door has
satisfactorily locked after it has been closed.
• Daily checks should be carried out by a person who is competent to do so to ensure
that:
• landing doors cannot be opened when the platform is not at the same level and;
• the platform cannot travel without the doors closed and locked.
• If the lift is to be unused for an extended period of time it should be switched off when
positioned at the lower level, via the isolation keyswitch. Ensure that all doors are
securely locked.
• You should not attempt to dismantle or remove any parts of the platform lift. Such work
should be entrusted only to competent personnel with the relevant expert knowledge
and training.

8
A typi al Lowriser installation:
LOWRISER

CALL STATION LANDING CONTROLS
Press and hold the top of the rocker switch to call or send the
lift up.
Press and hold the bottom of the rocker switch to call or send
the lift down.
Keyswitch (optional)
Keyswitch (optional)Keyswitch (optional)
Keyswitch (optional)
Turn the key to isolate the lift controls.
The controls can be turned on or off at either call station.
CALL STATION HIGH SPECIFICATION CONTROLS
Press and hold the call button to call the lift.
Calls the lift to level you are operating the call station from.
Keyswitch (optional)
Keyswitch (optional)Keyswitch (optional)
Keyswitch (optional)
Turn the key to isolate the lift controls.
The controls can be turned on or off at either call station.
LOWRISER – OPERATION

10
IN CAR STANDARD CONTROLS
Down Direction
Down Direction Down Direction
Down Direction Press and hold the LH side of the rocker switch to send the lift down.
Up Direction
Up DirectionUp Direction
Up Direction Press and hold the RH side of the rocker switch to send the lift up.
Emergency Stop
Emergency StopEmergency Stop
Emergency Stop To stop the lift in the event of an emergency, press the red emergency
stop button. The button stays locked down when pressed fully down.
The lift will not work when the switch is in this position. To release,
twist the red button clockwise.
IN CAR HIGH SPECIFICATION CONTROLS
Alarm
Alarm Alarm
Alarm Press and hold the alarm button to sound the alarm.
Emergency Stop
Emergency StopEmergency Stop
Emergency Stop To stop the lift in the event of an emergency, press the red emergency
stop button. The button stays locked down when pressed fully down.
The lift will not work when the switch is in this position. To release, twist
the red button clockwise.
Down Direction
Down Direction Down Direction
Down Direction Press and hold the down button to send the lift down.
Up Direction
Up DirectionUp Direction
Up Direction Press and hold the up button to send the lift up.
LOWRISER – OPERATION

11
LOWRISER - LIFT FUNC T IONS
Entering the lift at the lower floor
With the lift at the lower floor the ramp will normally be in
the lowered position.
The ramp can be set to automatically fold up. To lower the
ramp a down call is required, by pressing the down direction
of the rocker switch/call button.
Enter the lift and position yourself centrally on the platform.
To send the lift up press and hold the up direction side of the
rocker switch/up button, until the lift automatically stops at
the upper level.
Exiting the lift at the upper level
The gate will automatically unlock when the lift reaches the
upper floor level.
You have a set period of time (5-20 seconds depending on
the specific customer requirements
) to push open the gate.
The gate will automatically lock after this set time. To unlock
the gate after this period, press the up direction side of the
rocker switch/up button from either the in car controls or call
stations.
Ensure the gate is closed and locked after exiting the lift.
Entering the lift at the upper level
The lift must be at the upper level before the gate can be
unlocked.
To call the lift to the upper level, press and hold the up
direction side of the rocker switch/up button. The gate will
automatically unlock when the lift reaches the upper level, it
can now be pulled open.
If the lift is already at the upper level, press the up side of the
rocker switch/call button to unlock the gate and pull open.
You have a set period of time (5-20 seconds depending on
the specific customer requirements
) to pull open the gate.
Exiting the lift at the lower floor
Enter the lift and position yourself centrally on the platform.
Ensure the gate is fully closed and locked.
To go down to the lower level, press and hold the down
direction side of the rocker switch/down button.
The ramp will automatically lower when the lift reaches the
lower floor level.
Wait for the ramp to fully lower, it is now safe to exit the lift.

12
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LOWRISER - SAFETY FEAT URE S
Safety features – safety edge
The platform has a safety edge around the periphery of
the platform. This will stop the lift if it comes into contact
with an obstruction.
If this safety edge is activated, the lift will stop. In this
eventuality, press the up direction side of the rocker
switch/up button, clear the obstruction and continue the
descent.
Safety features – ramp sensing
If there is an obstruction beneath the ramp when it
deploys, the ramp will stop.
Press and hold the up direction side of the rocker switch/
up button to raise the ramp and allow the obstruction to
be cleared.
The ramp can now be lowered by pressing the down
direction side of the rocker switch/down button. It will
stop automatically when it touches the ground floor.
If there is an obstruction on top of the ramp when it
raises, the ramp will stop.
Press the down direction side of the rocker switch/down
button to lower the ramp and allow the obstruction to be
cleared.
The ramp can now be raised by pressing and holding
the up direction side of the rocker switch/up button. The
ramp will automatically stop when fully raised and the lift
will go up.

13
EMERGENCY LOW ERING
In ar emergen y lowering
The lift incorporates a battery back up system. This allows for
approximately 15 lift cycles in the event of a power failure.
In the event of a power failure an alarm will sound. The lift
can be lowered or raised by operating the rocker switch/
push button as you would in normal operation.
To stop the alarm press the emergency stop button, and call
your local service branch.
Manual lowering
In the event of mains power and battery failure, the lift can
be simply lowered to the lower floor. Ensure power to the lift
is turned off, and the emergency stop button is pressed
before executing this procedure.
WARNING!
WARNING! WARNING!
WARNING! The safety devices will not work when manually
lowering the lift. Ensure the area is clear around the lift
before manually lowering.
Remove the plastic grommet on the left hand side panel. Put
your finger in the hole and press and hold the manual
lowering valve in until the lift is fully down.
Replace the grommet on completion of this procedure.
Manual release of the ramp
WARNING!
WARNING! WARNING!
WARNING! Ensure the lift is at the lower level before
disconnecting the ramp.
The ramp operation is battery backed. After completing the
manual emergency lowering procedure, check to see if the
ramp will lower, by pressing the down direction side of the
rocker switch/down button.
If the ramp still fails to lower, remove the two M6 button
headed screws, located in the bottom left hand corner of the
ramp, using the Allen key provided. The ramp can now be
lowered down.
WARNING!
WARNING! WARNING!
WARNING! Do not use the lift until the ramp has been reconnected by a competent person.
FOR USE BY TRAINED AND AUTHORISED PERSONNEL ONLY
Opening of doors introduces risks. Emergency unlocking should be undertaken only
in exceptional circumstances and by suitably trained and authorised persons.
To be used only in an emergency by trained and authorised persons who have had
instructions. It is dangerous for any other person to attempt this procedure.
!
!!
!

14
EMERGENCY LOW ERING
Manual release of upper level gate
WARNING!
WARNING! WARNING!
WARNING! Ensure the lift is at the upper level before
manually opening the gate.
Remove the rubber grommet on the lock side of
the gate frame.
Align and insert the gate release key provided, twist
approximately ¼ turn and pull the gate open.
Note: It is recommended you keep the gate release key in a
convenient place in case of an emergency.
Replace the grommet on completion.
Manual release of the platform gates (optional)
The twin platform gates should automatically open when the
ramp has been lowered.
If they fail to open when the ramp is lowered, place the Allen
key provided into the hole and press down. This will allow the
gate to open.
Repeat this operation for both gates.
Powered gate (optional)
CAUTION!
CAUTION! CAUTION!
CAUTION! Ensure the area where the gate opens into is kept clear of obstructions at all
times. Children must be kept away from the area of the gate and lift when in use.
The door will automatically open when the lift reaches the upper floor level.
After a set period of time which can be adjusted to suit the users needs, the gate will
automatically close.
The gate is fitted with a mechanism which prevents undue force being applied to any
obstructions.
If the gate becomes dis-engaged from its drive mechanism it will need to be manually
engaged. Push the gate open or closed until it snaps back into location.
To open the gate press the up side of the rocker switch or the call button at the upper level.
Manual gate
release key

15
EMERGENCY LOW ERING
Manual release of the powered gate
WARNING!
WARNING! WARNING!
WARNING! Ensure the lift is at the upper level before
manually opening the gate.
Remove the rubber grommet on the lock side of the gate
frame.
Align and insert the gate release key provided, twist
approximately ¼ turn and pull the gate open.
Note: It is recommended you keep the gate release key in a
convenient place in case of an emergency.
Shut the gate to relocate the Powered gate mechanism and
replace the grommet on completion.
Manual gate
release key

16
A typi al Lowriser 2.0 installation*:
LOWRISER 2.0
* optional colour shown

17
UPPER/LOWER LANDING CALL STATION (STANDARD CONTROLS)
The landing call stations are operated simply by pressing and
holding the call switch.
The lift will then travel to the desired location.
(Picture left shows standard call station with key switch option - at
upper level)
IN CAR INTERNAL STANDARD CONTROLS
Alarm
AlarmAlarm
Alarm
Press and hold the ‘alarm button’ to sound
the alarm.
Emergency Stop
Emergency Stop Emergency Stop
Emergency Stop
To stop the lift in the event of an
emergency, press the red ‘emergency stop’
button.
The button will stay locked down. The lift
will not work when the stop button is in this
position.
To release, twist the red button clockwise.
Down Direction
Down Direction Down Direction
Down Direction
Press and hold the green arrow to make the lift move down.
(Note: If you release the button the lift will stop).
Up Direction
Up Direction Up Direction
Up Direction
Press and hold the green arrow to make the lift move up.
(Note: If you release the button the lift will stop).
LOWRISER 2.0 – OPERATION

18
The lift car is equipped with a handle for positioning the wheelchair on the platform and a
control panel with easy-to-use control buttons.
The lift is designed and complies to the directive 2006/42/EC and is intended to operate as
follows:
• The in car controls are of constant pressure i.e. the buttons must be kept pressed
throughout the travel
. If released, the platform lift will stop immediately. When the
platform lift reaches the correct landing, it will stop automatically.
• The in car control buttons take priority over the landing call stations; i.e. the landing call
stations will not work if someone is travelling at the same time
.
• The landing call station buttons are of one touch operation i.e. to call the lift simply
press and release the ‘CALL’ button to call the lift.
The landing controls can be altered upon request to suit Part M of the building regulations
so that they are also of the hold to run type.
Calling the lift
The open platform lift is designed to service two landings, however, calling the lift from any
landing is essentially the same.
If the platform is at the landing you are calling the lift from, then simply press and hold the
call station button; either the gate will open automatically
automaticallyautomatically
automatically or you will be able to open the
gates manually
manuallymanually
manually and enter the lift.
If the platform is not at your landing then it will need to travel from its current landing
position to the landing that you are calling the lift from. Again simply press and hold the
call station button. The platform will then travel to your landing level; you will then be able
to enter the lift.
LOWRISER 2.0 – OPERATION
Emergency
stop button
Alarm
Directional
landing
buttons

1
LOWRISER 2.0 - L IFT FUNCTIONS
Entering & exiting the lift
The lift can be configured to allow a user to enter and exit the lift without the need to
reposition the wheelchair or other mobility device. They simply enter the lift, and exit in the
same direction. A robust handle is provided so that the user can pull them self into the lift
car.
Closing the gate
Automatically operated gates will close after a short time has elapsed. To re-open the
gates, if necessary, the user presses the call button for the floor where they currently are.
On manually operated gates they simply ensure that the gate latches are shut.
Travelling to the required level
Once the gates have closed, the lift will now be permitted to travel to the required level.
You will note that the controls operate only by a ‘constant pressure’, i .e. as soon as you
remove your finger from any directional button the lift will stop.
This is to allow the user to
change his/her mind and alter the direction of intended travel.
Changing dire tion of travel
If a user wishes to return to the level they departed from (mid travel), they simply remove
their finger from the in-car directional control button, wait 3 seconds and then select the
new direction of travel button. The lift will then move in the new direction. Alternatively the
original direction of travel can be maintained if desired.
Note: after releasing any control button there is a 3 second delay before allowing the user
to operate any other function.

20
FLOATING PLATFORM SAFETY SENSITIVE SURFACE
The underside of the platform has a sensitive
surface that triggers the lift to stop should it
encounter an obstacle in the downward direction.
This is shown in yellow in the picture (left).
If the platform or carrier comes into contact with
an obstruction the lift will stop. The lift can only be
restarted once the obstruction has been removed.
GATE INTERLOCKS
The lower level and upper level gates are fitted with an interlocking arrangement to prevent
uncontrolled movement of the carrier.
The platform lift will not move if the gate is not fully latched and locked in place.
LOWRISER 2.0 – SAF ETY DEVICES
Manual gate release access hole
Lock/latch
Interlock contacts