Stannah FE User manual

Harmony FE Homelift
User Manual
ENG Original instructions
Stratum FE Homelift
User Manual
ENG Original instructions

CONTENTS
Description 4
General Do’s and Don’ts 5
Controls and Operation 7
Smoke Alarms 9
Emergency Procedures 10
Fault Finding 14
Changing Call Station Batteries 17
Lift Disassembly / Safe Disposal of Hazardous
Materials
18
Service History Record 19
Declaration of Conformity 20
Lift Specication Sheet 21
3

4
DESCRIPTION
The Stratum FE Homelift is designed for use by persons with
impaired mobility travelling between fixed floor levels in private
dwellings.
The lift is capable of transporting two people, one of whom could
be a wheelchair user (excludes Stratum FE C). This lift is not
intended for the transporting goods.
The lift is designed to operate without a lift shaft and is provided
with an automatic infill panel which makes the ceiling aperture
safe when the lift is at the lower level.
A telephone is supplied in the car for emergency communication.
A half hour fire rating is provided as standard while the lift is at
the upper or lower level.
The lift car panels are made from powder coated steel which
can easily be cleaned using normal household cleaners. Internal
upholstery can also be cleaned in the same way.
A smoke detection system has been installed on your lift. It has
been designed to provide adherence to British Standard BS5900
2012 Section 9.13 “Behaviour of homelift in the event of fire”.

GENERAL DO’S AND DON’TS
• Never switch off the power supply to the lift, even when you
go away. The lift control circuits are fed by a battery, which
must be kept on constant charge.
• The lift should always be returned to the lower level when
not in use. If it is left upstairs for prolonged periods, it will
occasionally re-level itself depending on conditions. The lift
must be left at the lower level if the mains is turned off.
• Never allow children to play in, under or around the lift.
• Ensure that the area under the lift is kept clear. The underpan
surface is fitted with sensors, which automatically stop the lift
if it strikes an object (page 6).
• Always keep your emergency door release key and key fob in
a safe place near the lift.
• Do not place any object on the aperture infill or stand on it
when the lift is in operation. Ensure that as far as practical,
the area around the travelling infill panel is clear of persons
(particularly children) when the lift is being operated. The
infill panel is fitted with sensors that automatically stop the
lift if the infill panel is obstructed (page 6).
• Do not use this lift for anything other than transporting
people.
• Always treat your lift with respect that should be shown to
electrical and mechanical equipment.
• Users with wheelchairs should apply the brakes on their chair
before moving the lift.
• Safety related components should only be adjusted and reset
by a competent person.
• Proceed with caution when exiting the carriage backwards.
5

Trapdoor
Underpan safe edge (sensor
on lower and upper surface)
Figure 1. lift shown part-way through aperture
Lift safety sensors
The diagram below (Figure 1) shows the safety edges and
surfaces on your lift.
6
Lower door safe edge
Top cap

CONTROLS AND OPERATION
To operate the lift you can use the two wall mounted call stations
(Figure 2), one at each level and similar control station fitted in
the lift car. To isolate the lift you can use the optional remote
control fob (Figure 3) to prevent travel. The lights in the car
will switch on automatically when you press any call or control
button and will automatically turn off after a few minutes.
If you stop the lift it cannot be restarted for 3 seconds.
Wheelchair users should apply their brakes before starting the
lift.
7
DOWN
DOOR
STOP
UP
Figure 2. Wall mounted call station
Figure 3. Optional
remote isolate fob

General operation
• Call the lift by pressing the up arrow if you are at the upper
level or down arrow if you are at the lower level
• Press the door button to open the door.
• Enter the lift. Users with wheelchairs should apply the brakes.
• Press the door button to close the door. Press the button for
the direction that you wish to travel and the lift will travel
uninterrupted to the next floor.
• At any point during travel the stop button can be used to stop
the lift.
• When at either level, the door button can be used to open and
close the door. If the door is moving, pressing this button will
stop the door and make it move in the opposite direction.
• When the lift is not being used, send it to the lower level
whenever possible.
Light Control
The brightness of the lights that illuminate the car and the time
for which they stay on can be altered using the call station.
To change the brightness, press and hold the stop button. Press
the up button and the lights will get brighter. Press down and the
lights will get dimmer.
To change the light timer, press and hold the stop and door
buttons. You should hear two short beeps. Press the up button
to increase the time and the down button to decrease the time.
When up or down is pressed, a series of beeps will sound, where
each beep represents 2 minutes of light-on time. The minimum is
4 minutes or 2 beeps.
8

SMOKE ALARMS
When installed on a Stratum FE Homelift, the smoke alarm
system will cause the lift to deactivate safely once the alarm is
triggered. When deactivated, the door will continue to operate as
normal.
When the Lift is stationary at either level
If smoke is detected, the alarm will sound. After a period of time,
all other smoke alarms connected to the system will then start to
sound and the lift deactivates.
When the Lift is travelling between levels
If smoke is detected, the alarm will sound. After a period of time,
all other smoke alarms connected to the system will then start to
sound.
The lift will continue to its requested level, it will remain possible
(until that level is reached) to change the direction of the lift.
Once at the desired level, the lift will deactivate.
Reactivation of Lift
The lift will automatically reactivate two minutes after the smoke
alarms no longer detect smoke.
Silencing the Smoke Alarms
The alarms can be silenced by pressing the mute button on
the sensor that initiated the alarm. The initiating sensor can be
identified by a red light flashing every second.
When the alarms are deactivated, the lift will automatically
reactivate when the period of two minutes has expired. If the
source of the smoke alarm is not removed, the smoke alarms will
beginn to sound again and the lift will be disabled.
9

10
EMERGENCY PROCEDURES
In the event of a mains failure during travel, the battery backed
control system of the Stratum FE Homelift will allow normal
operation in the down direction without loss of any safety
features. This allows the user to exit the car at the lower level in
the normal way.
Emergency Battery Lowering
In the unlikely event that the lift stops responding normally to the
control station, the lift can be lowered from inside the carriage.
This allows the lift to move downwards while the underpan and
lower door safety surfaces remain operational.
• This emergency battery lowering procedure should never
be used if the lift is at the upper level.
• On the middle back panel, remove the small central cover to
reveal the button control panel.
• Press and hold the E.LOWER button. The lift will move in the
downward direction.
• When at the bottom level, press the door button to open the
door.
• If the door does not unlock, follow the Emergency Unlocking
procedure in this manual.
Figure 4.

Emergency Manual Lowering
IMPORTANT: During emergency manual lowering, the
normal safety features will not function, so the lift will not
stop if a person, pet or object is under the lift.
The exact lowering procedure must be observed, because the
normal safety features will not function during manual lowering.
The emergency lowering procedures should never be used if the
lift is fully up or no one is trapped in it.
The emergency lowering procedures should also never be used
as the normal down travel function.
PLEASE NOTE:
If the lift is fully upstairs and a person is trapped inside, please
see the section ‘Emergency Unlocking’.
If the lift has stopped mid-level and the customer is unable to get
the lift up or down then the only time it should be lowered by the
emergency valve is if:
• There is a 2nd person around the lift area at the lower level to
ensure that nothing goes under the lift during the lowering by
the first person
• OR the person lowering the lift has sight of the area under the
lift.
Person A
• Ensure the door is closed. Turn the mains supply to the lift
off.
• Locate the hydraulic power unit, normally outside the property
(Figure 5).
• Remove the screw using the screwdriver provided at
installation.
• Swivel the small metal cover plate on the front face of the
housing to reveal an access hole (Figure 5).
11

• The red cord revealed in the access hole now needs to be
pulled continuously to lower the lift car slowly.
• After 5 seconds release cord and check with person B that the
trapdoor is following the carriage. If so continue to lower.
• Once the lift is at the lower level turn the mains supply back
on.
Person B
• Remain in the house by the lift and communicate with person
A to ensure the safe lowering of the lift.
• Ensure that no object, person or pet are in the path of the lift
travel.
• Confirm that the aperture infill panel follows the lift during
descent and locates fully in the floor to guard against the
possibility of anyone falling down the lift way.
Emergency Unlocking
WARNING: RISK OF FALLING – Emergency unlocking must
only be undertaken when lift at upper or lower landing level from
outside the lift.
Ensure the lift is at a landing level.
• If it is not, ask the occupant to lower the lift. It is possible to
emergency lower the lift from inside the car - see Emergency
Battery Lowering section.
• If this is not possible, for emergency lowering from outside
the car, refer to Emergency Manual Lowering section.
12
Remove the screw using the
screwdriver provided at installation.
Swivel this metal plate to one side in
order to gain access to the lowering
string behind the plate.
Indicates mains power to lift
(usually ‘on’ red).
Figure 5.

13
When the lift is at a landing level:
• Find the red emergency unlocking key which came with this
user manual (Figure 6).
• Insert the key just below the lock bar and move it upwards.
• Pull open the door. The door drive mechanism has been
designed to allow the door to be pulled open by hand.
Figure 6.
Figure 7.

14
Battery warning (red) This
is normally off, but may be
on during operation.
This is OK providing it
extinguishes eventually
when lift is at either level.
DOWN CAR (yellow
light). Means car safe
edge OK. Will be off
when ascending and
when at lower level.
UP CAR (green light)
Means car safe edge
OK. Will be off when
descending and at
upper level.
DOWN TRAP (yellow
light). Means safe edge
in fill panel OK. Will be
off when ascending.
UP TRAP (green light)
Means safe edge infill
panel OK. Will be off
when descending and
at upper level.
Figure 8.
FAULT FINDING
The most likely causes of your lift failing to operate are:
• The door not being fully closed.
• An obstruction causing one or more of the safe edges (page 6)
to operate, preventing travel.
To assist in identifying the cause, the car is fitted with a simple
system of coloured indicator lights on the rear panel, one red, two
yellow and two green (Figure 8).
See ‘Lift Malfunction’ table on page 15 for explanation when
light(s) are out.

Lift Malfunction
FAU LT INDICATION CAUSE ACTION
Lift will not travel in
either direction.
No lights on car
panel.
Door not shut Press door button
Remote fob o Press a button on
fob.
Lift will not go up. One green o on car
panel.
Car safe edge
obstruction.
Remove obstruction
or free safe edge.
Both greens o on
car panel.
Inll panel
obstructed on upper
surface.
Remove obstruction
from upper surface.
Lift will not go down. One yellow o on
car panel.
Car underpan
obstruction.
Remove obstruction
from beneath
surface.
Lower door safe edge
obstruction
Both yellow o on
car panel.
Inll panel
obstructed on lower
surface.
Remove obstruction
from lower surface.
Handset Malfunction
INDICATION CAUSE ACTION
Single short beep on lift car
every 2 minutes.
Battery low. Replace CR2450 batteries.
15

16
Smoke Alarm Malfunction
INDICATION CAUSE ACTION
Smoke alarm, red light flashes
one every minute.
System functioning
correctly.
(Quiescent mode)
No action necessary.
Smoke alarm sounds 3 beeps
every 4 seconds with flashing
red light repeating.
Smoke alarm has been
activated.
Your homelift is interlinked
to this alarm signal and will
terminate at next landing level
if in use. If parked will not
operate until two minutes after
alarm signal has stopped.
Smoke alarm beeps once every
minute.
Battery low. Call engineer.
Do not ignore the low battery
alarm.
If you have called engineer
and the beep is a nuisance,
press test button to silence the
low battery alarm for 10 hours.
Smoke alarm beeps twice every
minute
Unit Malfunction. Call engineer.
Smoke alarm will not sound
when test button pressed.
Unit Malfunction. Call engineer.
Smoke alarm test button light
either constantly illuminated or
constantly off.
Unit Malfunction. Call engineer.
Smoke alarm beeps once every
11 seconds.
Test button stuck. Call engineer.

CHANGING CALL STATION BATTERIES
1. The call station can be
removed from the wall by
sliding the case upwards.
2. Remove the four screws in
the back with a posi-drive
screwdriver.
Figure 9. 3. Using a screw driver, gently
push the battery out a short
way and then pull using
fingers.
NOTE: It is critical that all
three batteries are replaced
with new ones of the same
type, manufacture and age,
that they are fitted at the
same time and that they are
correctly oriented.
Figure 10. 4. Refit back cover and re-
attach to wall.
NOTE: If recessed controls
are fitted, remove module
by undoing two wall
fixing screws then follow
instructions above. Care
must be taken not to damage
protruding aerial during this
process.
Figure 11.
17

18
Lift Disassembly/Safe Disposal of
Hazardous Materials
This lift must be disassembled by a competent person who has
been fully trained in the installation of this lift and is qualified to
provide safe disconnection of the lift to the mains terminal.
Batteries & Printed Circuit Boards (PCB)
The batteries and PCB’s within this product should not be
disposed of with other household waste at the end of their
working life. Where batteries are marked with the chemical
symbols Hg, Cd or Pb, it indicates that the battery contains
mercury, cadmium or lead above the reference levels in EC
Directive 2006/66. If batteries are not properly disposed of, these
substances can cause harm to human health or the environment.
Batteries and PCB’s that are no longer required for this lift, at the
end of their working life, can be returned either to an approved
waste disposal facility or to Stannah for safe disposal.
Oil
Oil from this lift should be disposed of via an authorised waste
disposal contractor or to an approved waste disposal facility.

SERVICE HISTORY RECORD
An entry should be added to the following table every time the lift
is serviced.
DATE ENGINEER COMPANY COMMENTS
19

20
DECLARATION OF CONFORMITY
Lift Type: Stratum FE Homelift
This lift was manufactured by TERRY GROUP Ltd., who declare that this lift fulfils all
the relevant provisions of the following Directives:
2014/30/EU Electromagnetic Compatibility Directive
2006/42/EC Machinery Directive
This lift also fulfils all the relevant provisions of the following Standards:
BSEN 12015:2014 Electromagnetic compatibility. Product family
standard for lifts, escalators and moving walks.
Emission.
BSEN 12016:2013 Electromagnetic compatibility. Product family
standard for lifts, escalators and moving walks.
Immunity.
BS5900:2012 Powered homelifts with partially enclosed
carriers and no liftway enclosures – Specification
This Declaration of Conformity covers all lifts with serial numbers starting
with L, H and R.
Person authorised to compile Technical File: Peter Morrey, Terry Group Ltd., Longridge
Trading Est, Knutsford, Cheshire, WA16 8PR.
EC examination carried out by: Bureau Veritas UK Ltd., Parklands, Wilmslow Road,
Didsbury, Manchester, M20 2RE.
Notified Body Reference Number:0041
EC examination certificate number: CE-0041-MD-TER004-18-GBR
This declaration was completed at Terry Group Ltd., Longridge Trading Estate,
Knutsford, Cheshire, WA16 8PR, in August 2014.
This compliance is only valid if the installation test Certificate has been completed
and signed by a competent lift engineer trained to install this product to the latest
installation instructions.
TERRY GROUP Ltd.
P.Morrey (Managing Director)