Stannah 320 User manual

Model: 320 Outdoor
Looking
after your
stairlift
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3
Ask any one in our team
and they’ll say they’re
committed to providing
the best stairlifts. And
they’re true to their word.
Here at Stannah, our people are at the heart of everything we do.
No matter what their role, they share our passion for making world
class stairlifts.
Whether they are responsible for fitting a particular part or checking
each finished stairlift as it glides off the production line, each one
takes enormous care to ensure that every small detail is perfect.
This commitment and pride is inspired by the way they see our
customers - as individuals. Each employee understands that you
need to have complete faith that your stairlift will work exactly as it
should, so it can be everything you hope for.
It’s this personal involvement, along with our policy of making every
stairlift to order in our own Stannah facilities, that ensures that every
model that leaves our premises is as good as it can possibly be.
And there’s one vision that drives all these principles - the Stannah
pledge to be true to our word.
Everyone who works for us believes in what we stand for and is
committed to fulfilling our promise to you - to provide you with a
stairlift that offers all the quality, reliability and performance you
need to stay comfortable, safe and independent in your home.
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4
Service Log
It is important to us that our stairlifts always help you travel up and
down your stairs in the safest possible way. With this in mind, we
recommend our stairlifts are serviced twice a year by a Stannah
trained service engineer.
Installed by on / /
Position of wall switch
Date Service details Service Engineer
A stairlift is a device to transport a seated person up and down the stairs safely
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To help you get the most from your new stairlift, please take a few minutes to
read this guide. Then, please keep this guide in a safe place in case you need
to check any details in the future.
If you feel unsure about any aspect of
your stairlift, please do not hesitate to
get in touch with your stairlift supplier,
details on the back page.
Thank you for choosing Stannah
5
Contents
Getting to know your stairlift 6-9
Using your stairlift 10
Power key 10
Additional calling controls 11
Unfolding the chair 12
Starting the stairlift 13
Seatbelt 13
Joystick controls 14
Swivelling the seat 15
Getting off the stairlift 16
Cleaning your stairlift 17
Technical and safety 18
HEL 20
Certification 23
Serial No:
320
You will find important safety
information wherever you see
the SAFETY NOTICE symbol
shown above.
Important:
Your stairlift is not designed
to operate in the event of
a fire and should not be
depended on as a means
of escape.
Welcome to your 320
User Guide.
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Getting to know your stairlift
320 stairlift
shown in travelling position
6
3
12
5
6
7
4
8
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On/off switch
ower key
The keyhole is on the underside
of the chair arm. The key must be
inserted and turned to the on
position before the stairlift will
work.
ower Light
The green power light comes on
when the on/off switch and the
power key are turned to the on
position.
Joystick
Moves the stairlift in the direction
you want to travel.
Swivel levers
These are on both sides of
the seat. The seat will swivel
outwards at the top of the
stairs to help you get on or
off the stairlift.
Safety edges
The safety edges are there to
stop the stairlift if they come
into contact with any obstacles.
This stops anything from
becoming trapped while the
stairlift is being used.
See page 20 for more
information.
Battery charger
Charges the batteries so that
the stairlift is always ready to
travel. It also ensures the
stairlift will work during a
power cut.
Rail
For the ‘HEL ’section see page 20
7
1
5
6
7
8
2
3
4
Getting to know your stairlift Using your stairlift Certification
echnical and Safety Help
Cleaning your stairlift
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Getting to know your stairlift
Additional calling controls (optional)
Positioned at the top and bottom of the staircase, the additional calling controls
let you call the stairlift if it is at the opposite end of the staircase to you.
The controls will not work nless the power key is t rned to the on position.
8
SAFETY NOTICE
Make sure no one else is using the stairlift before you call it.
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Getting to know your stairlift
Master power switch
This switch is on the back of the base of the chair and should normally be left
switched on. The stairlift will not work if this switch is off.
You can switch the master power switch off – perhaps if you go away on
holiday and your stairlift will not be used for more than a week.
Remember to switch the
master power switch back
on when yo ret rn.
Master power switch
For the ‘HEL ’section see page 20
9
Getting to know your stairlift Using your stairlift Certification
echnical and Safety Help
Cleaning your stairlift
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Using your stairlift
1. Turn on the power key
To turn on the power key
Put the key into the keyhole on the underside
of the chair arm and turn it to the on position.
Switch the on/off switch to the on position.
The stairlift and the additional controls will not
work unless you have turned on the power key
and the on/off switch.
When the key and the on/off switch are in the
on position, the green power light on the armrest
will come on.
2. To switch off the power key
Turn the key to the off position and take
the key out.
he green power light will go off.
If you do not want to remove the key, leave the
key in the off position as shown.
10
OFF
ON
OFF
ON
For the ‘HEL ’section see page 20
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Using your stairlift
3. Using the additional calling controls
Use these when you want to move the stairlift to the opposite end of
the stairs.
To move the stairlift along
the rail
Press and hold the arrow button
on the additional control to
move the stairlift in the direction
you want.
You can move the stairlift
whether the chair is folded or
unfolded.
There is further information on
how to unfold the chair on
page 12.
If you release the arrow button,
the stairlift will stop and will
not start again for a few seconds.
Wait for a few seconds before
starting the stairlift again.
11
SAFETY NOTICE
Make sure no one else is using the stairlift before you call it.
Getting to know your stairlift Using your stairlift Certification
echnical and Safety Help
Cleaning your stairlift
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Using your stairlift
4. Unfold the chair
Your chair can be folded away when it is not in use to give you more
space around the top and bottom of your stairs.
To unfold the chair
Lower both armrests,
the seat and the footrest.
12
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Using your stairlift
4. Settle into the seat and start the stairlift
Make sure the on/off switch is in the off position and the power light is off.
Then, settle yourself into the seat and put your seatbelt on.
When you are ready to travel up or down the stairs, switch the on/off
switch to the on position, and use the arm control to start the stairlift.
ull the seatbelt across you and fasten together.
SAFETY NOTICE
Always wear a seatbelt. Only undo it when you have reached
the top or bottom of the stairs and are ready to get off.
13
Getting to know your stairlift Using your stairlift Certification
echnical and Safety Help
Cleaning your stairlift
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6. To start the stairlift
Move and hold the joystick in the
direction you want to travel - after
a few seconds the stairlift will start.
The delayed start is a safety feature.
When the stairlift has reached the
top or bottom of the stairs, it will
stop. If you release the joystick at
any point, the stairlift will stop.
Using your stairlift
SAFETY NOTICE
Only one person should ever use the stairlift at one time.
14
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Using your stairlift
7. Swivel the seat
15
At the top of the stairs
you can swivel the seat
towards the landing to
help you get off the
stairlift.
You can also swivel
the seat to make it
easier to get on the
stairlift when you want
to go back down.
To swivel the chair
Push the swivel levers
down fully on the sides
of the seat and swivel
the seat to the side.
You can only do this in
the direction of the top
of the stairs – this is a
safety feature.
Getting to know your stairlift Using your stairlift Certification
echnical and Safety Help
Cleaning your stairlift
For the ‘HEL ’section see page 20
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8. Getting off the stairlift
Make sure the on/off switch is in the off position and the power light is
off. Carefully, get off the stairlift and swivel the seat back to its travelling
position. You can fold the chair away if you wish.
To get off the stairlift
Unfasten the seatbelt
Carefully get off
Swivel the seat back to its
travelling position and fold
the chair away if you wish.
Using your stairlift
16
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Cleaning your stairlift
17
Getting to know your stairlift Using your stairlift Certification
echnical and Safety Help
Cleaning your stairlift
For the ‘HEL ’section see page 20
If there are any aspects
of cleaning your stairlift
that you are unsure
about, please call your
Stannah supplier.
To clean the rail
Use a damp cloth to remove
any dust or dirt.
To clean the upholstery
Use a damp cloth to remove
any dust or dirt.
Recycling and disposal of your stairlift
Do not dispose of any part of this product as everyday rubbish.
For more information about recycling and disposal of your
stairlift, please contact your Stannah supplier, details on the
back page.
Weight limits
The maximum weight limit depends on the angle of the stairs.
Angle Weight limit
Up to 45º 135kg (approx 21 stone)
Maximum sound emissions 70dB
Battery charger input: 100 - 240V AC 50/60 Hz
utput to stairlift: 24V DC 750mA.
Do not use any solvent cleaners, bleaches, abrasives, synthetic
detergents, wax silicone polishes or aerosol sprays without
checking with your stairlift supplier first.
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18
Technical and Safety
It is very unlikely that your stairlift will stop whilst travelling.
However, if it does and is causing an obstruction, we have
provided you with a hand-winding tool and instructions on
how to manually move your stairlift out of the way.
To move the stairlift using the
hand-winding tool
Switch off the master power switch.
See pages 9.
Remove the plastic cap on the side
of the chair base.
Put the hand-winding tool into
the hole where labelled.
Push the safety edge and turn
the handle as shown on the
label on the chair base.
SAFETY NOTICE
Never use the stairlift when the hand-winding tool is in the hole
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19
Getting to know your stairlift Using your stairlift Certification
Technical and Safety Help
Cleaning your stairlift
Technical and Safety
Follow these points to make sure you always use
your stairlift safely.
Make sure no one else is using the stairlift before you call it using the
additional calling controls.
You can remove the power key to stop others from using your stairlift.
Always use the seatbelt. nly undo it when you have reached the top
or bottom of the stairs and are ready to get off.
Keep your elbows tucked in close to your body when using the stairlift.
nly one person should ever use the stairlift at any time.
Never use the stairlift when the hand-winding tool is in the hole.
Never allow children to use the stairlift unsupervised.
Never attempt to dismantle the stairlift.
If you are home alone when using your stairlift, we recommend
carrying a mobile telephone, or some other communication device,
so you can alert others if you need help getting off the stairlift.
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It is unlikely that you will ever experience a problem with
your stairlift. If you do, please use the following checklist.
If the checklist doesn’t help you to solve the problem, contact your stairlift
supplier, details on the back page.
Stairlift will not move
he power light is off
Check that the master power
switch is switched on – see page 9.
Check that the power key is
inserted and turned to the on
position – see page 10.
The stairlift will not work if either
of these are switched off.
If your stairlift still does not move
(1) turn the power key to the off
position, then back on.
(2) move and hold the arm control in
the downward direction – after a few
seconds the stairlift will start. Then
call your Stannah supplier.
If the stairlift stops d ring the above,
repeat steps 1 and 2 ntil yo reach
the bottom of the stairs.
he power light is on
Check that the chair is swivelled back
to its travelling position and that the
swivel levers are fully pushed down.
The chair will not move nless it is in
this position – see page 6 and 15.
Check whether there is anything
obstructing the safety edges –
If there is, the stairlift can be moved in
the opposite direction to allow yo to
remove the obstr ction. Yo can then
contin e to go p or down the stairs.
If steps 1 and 2 do not work, then alert
another person in the home and ask
them to contact your Stannah supplier.
If you are home alone when using your
stairlift, we recommend carrying a mobile
telephone, or some other communication
device, so you can alert others if you
need help getting off the stairlift.
As a last resort, swivel the chair towards
the top of the stairs, undo seatbelt and
exit up the stairs. Then call your Stannah
supplier.
20
Help
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