Starkey ITE User manual

ITE (In-The-Ear),
ITC (In-The-Canal),
CIC (Completely-In-Canal)
IIC (Invisible-In-The-Canal)
Custom
Products
OPERATIONS MANUAL

Overview
ITE Overview...............................4
ITC Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
CIC Overview ..............................6
IIC Overview ...............................7
Preparation
Batteries ..................................8
Battery Indicators ..........................10
Insertion and Removal ...................... 11
Operation
On & Off ................................. 13
Volume Control............................ 14
Multimemory.............................. 16
Directional Settings ........................ 17
Telephone Use ............................ 17
Accessories
Wireless Accessories .......................20
Hearing System Care
Instrument Care ...........................21
Hear Clear ...............................22
Service and Repair .........................25
Troubleshooting Guide......................25
Tips for Better Communication
For You ..................................26
For Your Family and Friends ..................27
Safety Information .............................28
FDA Information...............................30
FCC Information...............................32
Table of Contents

Overview
My hearing instrument is a/an:
ITE (In-The-Ear) see page 4.
ITC (In-The-Canal) see page 5.
CIC (Completely-In-Canal) see page 6.
IIC (Invisible-In-The-Canal) see page 7.
My hearing instrument uses a:
13 battery (ITE) – Orange
312 battery (ITC) – Brown
10 battery (CIC) – Yellow
10 battery (IIC) – Yellow
3

ITE Overview
Features, Controls and Identification
Your hearing system controls include:
1. Microphone opening(s)
2. Battery compartment (on/off control)
3. Vent (optional)
4. Sound outlet (receiver) and wax protection system
Your hearing system can be identified by:
5. Location of serial number:
RED Right
BLUE Left
Multifunction
Button (Optional)
Volume Control
(Optional)
ITE Battery Size: 13
0
0
-
0
0
0
0
0
0
0
0
4
2
1
3
5
4

Features, Controls and Identification
Your hearing system controls include:
1. Microphone opening(s)
2. Battery compartment (on/off control)
3. Vent (optional)
4. Sound outlet (receiver) and wax protection system
Your hearing system can be identified by:
5. Location of serial number:
RED Right
BLUE Left
ITC Overview
0
0
-
0
0
0
0
0
0
0
0
Multifunction
Button (Optional)
Volume Control
(Optional)
ITC Battery Size: 312
4
2
1
3
5
5

CIC Overview
CIC Battery Size: 10
00-00000000
4
2
1
3
56
7
6
Features, Controls and Identification
Your hearing system controls include:
1. Multifunction button (optional)
2. Microphone opening
3. Sound outlet (receiver) and wax
protection system
4. Battery compartment (on/off control)
5. Removal handle
6. Vent (optional)
Your hearing system can be identified by:
7. Location of serial number:
RED Right
BLUE Left

IIC Overview
1
IIC Battery Size: 10
4
23
5
6
7
Features, Controls and Identification
Your hearing system controls include:
1. Microphone opening
2. Sound outlet (receiver)
3. Battery compartment (on/off control)
4. Removal handle
5. Vent (optional)
Your hearing system can be identified by the white
R for the right ear and L for the left ear
and the serial number:
6. Location of serial number

Preparation
8
Batteries
Your hearing system uses a battery as its power
source. This battery size can be identified by the
orange (13), brown (312), or yellow (10) color code on
the packaging.
To insert or replace the battery:
1. Use the nail grip on the battery door.
2. Open the battery door gently and remove
the old battery.
3. Remove the tab from the new battery.
4. Line up the battery’s “+” sign (flat side of the
battery) with the “+” on the battery door.
5. Close the battery door.

Preparation
1 2
3 4
5
9

Preparation
10
Battery Indicators
An indicator will sound when the battery voltage is
low. You have approximately 5 minutes* to replace the
battery. An indicator will sound just before the battery
stops working.
* Actual time between low battery indicator and shut
down will vary depending on environmental noise levels
and brand of battery used.
Helpful Hints
• NEVER FORCE THE BATTERY DOOR SHUT;
this could result in serious damage; if the door
will not close securely, check that the battery is
inserted correctly.
• Do not open the battery door too far or damage is
likely to occur.
• Because of their size, it’s a good idea to change and
replace batteries above a table or desk to reduce
the risk of dropping the instrument or battery.
• Dispose of used batteries immediately in the proper
waste or recycling container.
• Because batteries can vary in size and performance,
your hearing care professional is your best source for
lifespan estimates and verification that you are using
the proper size and type.

Preparation
Warnings
Batteries are dangerous if swallowed. To help
prevent the accidental ingestion of batteries:
Keep out of reach of children and pets
Check your medications before taking them –
batteries have been mistaken for pills
Never put batteries in your mouth, as they can
easily be swallowed
National Button Battery Ingestion Hotline:
202-625-3333
1 2
11
Insertion and Removal
To insert the hearing instrument:
1. Hold the instrument with your thumb and forefinger
on the outer edges of the case.
2. Tilt your hand slightly forward and gently insert the
canal tip of the instrument into your ear canal and
rotate the instrument backward. Softly press the
instrument into place with your fingertip.

Preparation
12
To remove the hearing instrument:
Grasp the instrument with your thumb and forefinger;
gently rotate it as you pull outward.
Devices with removal handle: grasp removal handle
and gently remove from ear.
Helpful Hints
• Minor irritation and inflammation may occur as your
ear becomes accustomed to having an object in it;
if so, please contact your hearing care professional.
• If an actual allergic reaction occurs, alternative
materials are available; contact your hearing
care professional.
• Severe swelling, discharge from the ear, excessive
wax, or other unusual conditions warrant immediate
consultation with a physician.

Operation
13
On & Off
To turn ON:
Insert a battery and
completely close the
battery door.
To turn OFF:
Open the battery door until the battery is no longer
touching the battery contacts.
Your instrument has a Power-On delay and may require
a few seconds to power on. You may hear a tone series
indicating that your device is fully powered on.

Operation
My hearing instrument volume is set automatically.
See below.
My hearing instrument uses the multifunction
button for volume control. See below.
My hearing instrument has a rotary volume
control. See page 15.
Volume Level Tone
Level 5 (More volume) Five beeps plus tone
Level 4 Four beeps
Level 3 (Power on volume level) Three beeps
Level 2 Two beeps
Level 1 (Less volume) One beep plus tone
14
Volume Control
Automatic Volume Control
Your hearing system has been set to a specific volume
level by your hearing care professional. If sounds are
generally too loud or too soft, please contact your
hearing care professional for advice and adjustment.
Multifunction Button–Volume Control
Your hearing system uses the button to control
volume. Press then release the button until the
desired volume level is reached. Each press/release
changes the volume one increment.

Operation
Volume Level Tone
(Maximum) Five beeps plus tone
Level 3 (Power on volume level) Three beeps
(Minimum) One beep plus tone
INCREASE VOLUME
DECREASE VOLUME
15
Volume Settings
Rotary Volume Control
Use your fingertip to rotate
the volume control.
1. To make sounds louder, continue
to rotate the control forward,
toward your face.
2. To make sounds softer, use your
fingertip to rotate the control
toward the back of your head.
Some hearing systems can be set for the Right device
to increase the volume and the Left device to decrease
the volume. Ask your hearing care professional if this
setting would benefit you.

Operation
My multifunction button is set for multimemory.
Please read the section below.
16
Multimemory
Your hearing care professional can
set up to four hearing programs
for you. These additional programs
are accessed by pressing the
multifunction button inward.
When you press the multifunction
button, you may hear an indicator
or a tone series indicating the device
has changed to the next program.
Ask your hearing care professional about your specific
hearing programs.

Operation
My hearing instruments have the following
telephone setting(s):
Automatic Telephone. See below.
Automatic Telecoil. See below.
Telecoil and Manual Switching. See page 18.
(Program # _____________________________).
17
Directional Settings
Your hearing system may have a directional
microphone to help improve speech understanding
in noisy situations. Ask your hearing care professional
about your particular directional settings.
Telephone Use
Your hearing instruments are equipped with
tools to help you effectively communicate on the
telephone. Ask your hearing professional about
your telephone solution.
Automatic Telephone and Automatic Telecoil
These options activate the telephone response
automatically when used with a hearing aid
compatible telephone. To use, place the telephone
receiver on your ear as you normally would and the
hearing instrument will select the telephone setting.
It might be necessary to move the telephone receiver
slightly to find the best reception. Once the telephone
is removed from the ear, the hearing instrument will
switch back to the normal listening mode.

Operation
18
NOTE: Consult with your hearing professional if your
device does not seem to switch to the telephone
setting automatically.
Telecoil and Manual Switching
Hearing instruments with a
manual telecoil allow you to
switch the devices to telephone
mode when needed.
Manually switched telecoils
are activated by choosing
the telecoil setting using the
Multifunction button.
General Telephone Use
Some hearing instruments work
best by holding the phone close
to, but not fully covering your
ear. In some instances, if you
encounter whistling (feedback),
tilt the receiver at an angle until
the whistling stops. Additionally,
the hearing instrument in the
non-phone ear (ear opposite
the phone) may switch to a
telephone setting to reduce
background sounds. Your
hearing professional can provide
instructions and techniques for
your specific needs.

Operation
19
DISCLAIMER – Some hearing aid users have reported
a buzzing sound in their hearing aids when they are
using cell phones, indicating that the cell phone and
hearing aid may not be compatible. According to the
ANSI C63.19 standard (ANSI C63.19-2006 American
National Standard Methods of Measurement of
Compatibility Between Wireless Communications
Devices and Hearing Aids), the compatibility of
a particular hearing aid and cell phone can be
predicted by adding the rating for the hearing aid
immunity to the rating for the cell phone emissions.
For example, the sum of a hearing aid rating of 2
(M2/T2) and a telephone rating of 3 (M3/T3) would
result in a combined rating of 5. Any combined rating
that equals at least 5 would provide “normal use”;
a combined rating of 6 or greater would indicate
“excellent performance.”
The immunity of this hearing aid is at least M2/T2.
The equipment performance measurements,
categories and system classifications are based upon
the best information available but cannot guarantee
that all users will be satisfied.
NOTE: The performance of individual hearing aids
may vary with individual cell phones. Therefore,
please try this hearing aid with your cell phone or,
if you are purchasing a new phone, be sure to try it
with your hearing aid prior to purchase. For additional
guidance, please ask your cell phone provider for
the booklet entitled “Hearing Aid Compatibility with
Digital Wireless Cell Phones.”

Accessories
*Wireless accessories are only compatible with hearing aids that have wireless technology.
20
Wireless Accessories*
There are several wireless accessories that allow you
to control and maximize the full potential of your
hearing system. These include a remote control as well
as wireless connection to your entertainment system.
Consult with your hearing professional to determine
which accessories may be best for you.