Starkey RIC 312 User manual

RIC
(Receiver-In-Canal)
OPERATIONS MANUAL

Hearing Instrument
Instrument Controls
Push Button Controls p. 11
Size 312 Battery - Brown

Table of Contents
Overview
Push Button Micro RIC 312 Overview . . . . . . . . . . . . . 4
Preparation
Batteries/Battery Indicators . . . . . . . . . . . . . . . . . . . . . 6
Insertion and Removal . . . . . . . . . . . . . . . . . . . . . . . . . 9
Operation
Power On & Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
User Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Volume Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Volume Control Indicators . . . . . . . . . . . . . . . . . . . . . 14
Memory Change . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
CROS/BiCROS Balance Control . . . . . . . . . . . . . . . . 15
Multiflex Tinnitus Level Control . . . . . . . . . . . . . . . . . 15
Directional Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Telephone Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
CROS/BiCROS Technology . . . . . . . . . . . . . . . . . . . . . . . 19
Multiflex Tinnitus Technology . . . . . . . . . . . . . . . . . . . . . 20
Accessories
Wireless Accessories . . . . . . . . . . . . . . . . . . . . . . . . . 22
Hearing Instrument Care
Instrument Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Service and Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . 25
Tips for Better Communication � � � � � � � � � � � � � � � � � � � � � 26
Safety Information � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 28
FDA Information � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 30
FCC Information � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 35

4
Push Button Micro RIC 312 Overview
Features, Controls and Identification
Your hearing instrument controls include:
1. Hearing Instrument
2. Cable
3. Receiver
4. Microphones
5. Push Button (user control)
6. Battery compartment (on/off control),
location of serial number, location of
left/right side instrument indicator
RED is for right ear, BLUE is for left ear
Your hearing instrument can be identified by:
7. Retention Lock
8. Location of manufacturer’s name and model name
9. Location of left/right side receiver indicator
Comfort Fit Solutions:
10. Instant Fit Earbud
11. Custom Earmold (optional)
12. RIC Custom Power Earmold (optional)

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9
11
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Push Button Micro RIC 312 Overview

6
Preparation
Batteries
Your hearing instrument uses a battery as its power
source. This battery size can be identified by the brown
(312) color code on the packaging.
To insert or replace the battery:
1. Use the nail grip on the battery door.
2. Open the battery door gently and remove
the old battery.
3. Remove the colored tab from the new battery.
4. Align the battery’s “+” sign (flat side of the battery)
with the “+” on the battery door.
5. Close the battery door.
Battery Indicators
An indicator will sound when the battery voltage is low.
You have approximately five minutes*to replace the
battery. An indicator may also sound just before the
battery stops working.
* Actual time between low battery indicator and shut down will vary depending on
environmental noise levels and brand of battery used.

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Preparation
1
3
2
4
5

8
WARNINGS
Batteries are dangerous if swallowed. To help
prevent the accidental ingestion of batteries:
Keep out of reach of children and pets
Check your medications before taking them –
batteries have been mistaken for pills
Never put batteries in your mouth, as they can
easily be swallowed
NATIONAL BUTTON BATTERY INGESTION
HOTLINE: [phone]
Preparation
Helpful Hints
• NEVER FORCE THE BATTERY DOOR SHUT.
This could result in serious damage; if the door
will not close securely, check that the battery is
inserted correctly.
• Do not open the battery door too far or damage
is likely to occur.
• Dispose of used batteries immediately in the
proper waste or recycling container.
• Batteries vary in size and performance. Your
hearing professional is your best source for lifespan
estimates and verification that you are using the
proper size and type.

9
1
2
3
Preparation
Insertion and Removal
To insert the earbud or earmold:
1. Hold the cable at the bend in
front of the receiver with your
thumb and forefinger. Gently
insert the receiver into your
ear canal.
2. Wrap the hearing instrument
over the top of your ear,
carefully placing it behind
your ear.
3. Place the retention lock inside
the bowl of your ear.
To remove the earbud or earmold:
• Remove the retention lock from
the bowl of your ear.
• Remove the hearing instrument
from behind your ear.
• Grasp the receiver with your
thumb and forefinger. Gently
pull out of your ear canal.
Do not pull with the hearing
instrument case as this may damage
the connection.

10
Preparation
Helpful Hints
• Minor irritation and/or inflammation may occur as
your ear becomes accustomed to having an object
in it; if so, please contact your hearing professional.
• If an actual allergic reaction occurs, alternative
earmold materials are available; contact your
hearing professional.
• Severe swelling, discharge from the ear, excessive
wax or other unusual conditions warrant immediate
consultation with a physician.