Starkey tour User manual

OPERATIONS MANUAL
mini BTE
(Behind-The-Ear)

Table of Contents
Overview
Features, Controls and Identification ................................. 4
mini BTE Overview ............................................................. 5
Preparation
Batteries ............................................................................. 6
Battery Indicator Tones....................................................... 8
Tamper Resistant Battery Compartment ............................ 8
Insertion and Removal
Custom Earmold ............................................................. 10
Instant Fit Earbud or Custom Eartip ................................ 13
Operation
On & Off........................................................................... 15
Switch: Volume Control & Multimemory .......................... 15
Telephone Use.................................................................. 18
Direct Audio Input (DAI)................................................... 21
Accessories
Wireless Accessories ........................................................ 23
Hearing Instrument Care
Instrument Care................................................................ 24
Standard Tubing Care ...................................................... 25
Thin Tubing Care.............................................................. 26
Service and Repair............................................................ 28
Troubleshooting Guide .................................................... 29
Tips for Better Communication
For You ............................................................................. 30
For Your Family and Friends............................................. 31
Safety Information .................................................................. 32
FDA Information
Required Information ....................................................... 34
FCC Information ..................................................................... 36
Limited Warranty...................................................................... 37

4
Overview
Features, Controls and Identification
Your hearing instrument controls include:
1. Earhook
2. Microphones
3. Switch
4. Battery compartment (on/off control)
5. Side indicator RED is for RIGHT ear,
BLUE is for LEFT ear.
6. Tamper resistant battery compartment lock
Your hearing instrument can be identified by:
7. Location of serial number
8. Location of manufacturer’s name and
model name
Comfort Fit Solutions:
9. Standard Earmold with tubing
10. Thin tube with Instant Fit Earbud
11. Thin tube with Custom Eartip

5
mini BTE Overview
7
8
4
00-000000
SERIAL NUMBER
6
5
11
10
9
1
2
3

6
Preparation
Batteries
Your hearing instrument uses a battery as its power
source. The battery size can be identified by
the brown (312) color code on the packaging.
To insert or replace the battery:
1. Use the nail grip on the battery door.
2. Open the battery door gently and remove
the old battery.
3. Remove the tab from the new battery.
4. Line up the battery’s plus “+” sign (flat side of
the battery) with the battery door “+” sign.
5. Close the battery door.

7
Preparation
1 2
3
35
4

8
Preparation
Battery Indicator Tones
An indicator will sound when the battery’s voltage is
low. You have approximately 5 minutes* to replace
the battery. An indicator will sound just before the
battery stops working.
* Actual time between low battery indicator and shut
down will vary depending on environmental noise
levels and brand of battery used.
Tamper Resistant Battery Compartment
To lock the battery door:
Use an appropriate tool to
slide the recessed switch to
the left until it “clicks” and
the colored mark is visible.
To unlock the battery door:
Slide the recessed switch to
the right until it “clicks” and
the colored mark disappears.
Locking the door is not
required for operation.

9
Preparation
Helpful Hints
• NEVERFORCETHEBATTERYDOORSHUT;
thiscouldresultinseriousdamage;ifthedoor
will not close securely, check that the battery
is inserted correctly
• Donotopenthebatterydoortoofaror
damage is likely to occur
• Disposeofusedbatteriesimmediatelyinthe
proper waste or recycling container
• Batteriesvaryinsizeandperformance.Your
hearing care professional is your best source for
lifespan estimates and verification that you are
using the proper size and type.
Keep out of reach of children and pets
Check your medications before taking them –
batteries have been mistaken for pills
Never put batteries in your mouth, as they
can easily be swallowed
National Button Battery Ingestion Hotline:
202-625-3333
m WARNING:

10
Insertion and Removal
Custom Earmold
To insert the Custom Earmold and hearing instrument:
1. HoldtheCustomEarmoldwithyourthumband
forefinger on the outer side near the tubing.
2. Tilt your hand slightly forward and gently insert the
canal tip of the Custom Earmold into your ear canal.
3. Rotate the Custom Earmold backward.
4. Softly press the Custom Earmold into place with
your fingertip.
5. Carefully place the BTE behind your ear wrapping
the earhook over the top of your ear.
To remove the hearing instrument and
Custom Earmold:
Take the instrument from behind your ear and gently
pull the Custom Earmold outward. Pulling lightly down
on the earlobe may help loosen the Custom Earmold
as it is removed.
My hearing instrument uses:
A Custom Earmold. See below.
An Instant Fit Earbud or Custom Eartip.
See page 13.

11
Insertion and Removal
1 2
3 4
5

12
Insertion and Removal
Helpful Hints
• Minorirritationandinammationmayoccur
as your ear becomes accustomed to having an
objectinit;ifso,pleasecontactyourhearing
care professional
• Ifanactualallergicreactionoccurs,alternative
earmoldmaterialsareavailable;contactyour
hearing care professional
• Severeswelling,dischargefromtheear,
excessive wax, or other unusual conditions
warrant immediate consultation with a physician

13
Insertion and Removal
Instant Fit Earbud or Custom Eartip
To insert the Instant Fit Earbud or Custom Eartip:
1. Insert the Instant Fit Earbud/Custom Eartip
into your ear canal.
2. Gently wrap the BTE over your ear until it rests
securely behind your ear.
3. Place the lock in the concha bowl of your ear.
1
3
2

14
Insertion and Removal
To remove the hearing instrument
and Instant Fit Earbud or Custom Eartip:
1. Remove the lock from the concha bowl of your ear.
2. Remove the hearing instrument from behind
your ear.
3. Gently grasp the tubing at the opening of the ear
canal and pull outward.
1
3
2

15
Operation
On & Off
To turn ON:
Insert a battery and completely close the battery door.
Your hearing instrument has a Power-On delay and
may require a few seconds to power on. You may
hear a tone series indicating that your device is fully
powered on.
To turn OFF:
Open the battery door until the battery is no
longer touching the battery contacts.
Switch: Volume Control & Multimemory
Your switch can be set to perform different
functions. Ask your hearing care professional how
your device is set.
Automatic Volume Control
Your hearing system has been set to a specific
volume level by your hearing care professional.
If sounds are generally too loud or too soft,
please contact your hearing care professional for
advice and adjustment.
My hearing instrument’s volume is set automatically.
Please read the section below.
My hearing instrument uses the switch
for volume control. See page 16.
My hearing instrument uses the switch for
multimemory. See page 17.
My hearing instrument has combined volume
and memory control.

16
Operation
Volume Level Tone
Level 5 (More volume) Five beeps plus tone
Level 4 Four beeps
Level 3 (Power on volume level) Three beeps
Level 2 Two beeps
Level 1 (Less volume) One beep plus tone
Volume Control
Your hearing system uses the switch
to control volume. To increase
volume, press then release
the top part of the switch.
To decrease volume, press
then release the bottom
part of the switch.
Volume Settings

17
Operation
Multimemory
Your hearing instrument is set up for multimemory
control. Your hearing care professional can set up to four
hearing programs for you. These additional programs are
accessed by pressing the switch.
When you press the switch, you may
hear an alert indicating the device has
changed to the next program.
To advance through programs,
press the top part of the switch.
To reverse cycle through programs,
press the bottom part of the switch.
Ask your hearing professional
about your specific hearing programs.
Combined Volume and Multimemory Control
Your hearing device is set up to adjust volume and
programs. To adjust volume, press then release the
switch (up to increase and down to decrease). To change
programs, press and hold the switch (either up or down
to cycle). The hearing aid will cycle through the programs
and present indicators. Release the switch when you are
at the desired program. The upper part of the switch
increases volume and advances through programs. The
lower part of the switch decreases volume and reverse
cycles through programs.

18
Operation
Telephone Use
Your hearing instrument has a telephone feature
that enables you to comfortably use the telephone
without removing your hearing instrument or
custom earmold.
Automatic Telephone and Automatic Telecoil
Place the telephone handset in a normal position
and then shift it slightly back. When correctly
positioned, you will hear an indicator for the
automatic activation of the telephone program.
When finished, the hearing instrument will
automatically return to the previous setting.
My telephone feature is:
Automatic Telephone Response (ATR)
Automatic Telecoil (Autocoil)
Manual Telecoil (Program #__________ )

19
Operation
Telecoil and Manual Switching
Hearinginstrumentswithamanualtelecoilallow
you to switch the devices to telephone mode
when needed.
Manually switched telecoils are activated by
choosing the telecoil setting using the switch.
General Telephone Use
Some hearing instruments
work best by holding the
phone close to, but not fully
covering your ear. In some
instances, if you encounter
whistling (feedback), tilt the
receiver at an angle until the
whistling stops. Your hearing
professional can provide
instructions and techniques
for your specific needs.

20
Operation
DISCLAIMER – Some hearing aid users have
reported a buzzing sound in their hearing aids when
they are using cell phones, indicating that the cell
phone and hearing aid may not be compatible.
According to the ANSI C63.19 standard (ANSI
C63.19-2007 American National Standard Methods
of Measurement of Compatibility Between Wireless
Communications Devices and Hearing Aids), the
compatibility of a particular hearing aid and cell
phone can be predicted by adding the rating for
the hearing aid immunity to the rating for the
cell phone emissions. For example, the sum of a
hearing aid rating of 2 (M2) and a telephone rating
of 3 (M3) would result in a combined rating of 5.
Any combined rating that equals at least 5 would
provide “normal use”; a combined rating of 6 or
greater would indicate “excellent performance.”
The immunity of this hearing aid is at least M2/T2.
The equipment performance measurements,
categories and system classifications are based
upon the best information available but cannot
guarantee that all users will be satisfied.
NOTE: The performance of individual hearing aids
may vary with individual cell phones. Therefore,
please try this hearing aid with your cell phone
or, if you are purchasing a new phone, be sure to
try it with your hearing aid prior to purchase. For
additional guidance, please ask your cell phone
provider for the booklet entitled “Hearing Aid
Compatibility with Digital Wireless Cell Phones.”