Stewart Golf X Follow Series User manual

1
OWNER’S MANUAL

2 3
CERTIFICATION:
This machine has been tested and
conforms to:
EN 61000-6-3:2007+A1:2011
FCC Part 15 Class B
EN 61000-6-1:2019
For further certificates and
declaration of conformity please
visit stewartgolf.com/technical.
IMPORTANT NOTICES:
This red box is used from time to
time in this manual to indicate a
potentially hazardous situation
which, if not avoided, could result
in damage to the product, serious
injury or death.
Congratulations on buying a Stewart Golf X10
Follow!
First things first: resist the temptation to take your
X10 Follow straight out for a round immediately –
first read this manual fully as it contains important
safety information, but more importantly tips and
advice on how to get the very best experience
when using the machine.
BEFORE YOU GET TOO EXCITED:
The first thing that you should do is give both the
main battery and handset a full charge, instructions
are found on pages 8 and 11.
Next, practice with it. Find an area of open grass
with your normal golf bag on the machine, with all
your clubs and everything else in it: we recommend
a weight of 14kg or 31lbs (see page 4 for why).
Using it on grass is important: speed and steering
are both aected by the surface the X10 Follow is
on, and it’s obviously designed to be used on grass.
Remember to practice with all three modes of
operation: manual; remote; and Follow. Even
though the the word “Follow” is used in the
name, remote control and manual steering
(holding the handle) are just as useful in the right
circumstances.
You should steer the machine manually from
the handle when on paths or in a car park (for
example), or by using remote control when you’re
in the rough or around tees and greens. Follow is
best when you’ve got a longer distance to travel
without obstacles, such as on a fairway. Please see
pages 12-15 for more on this.
There are lots of videos available at:
www.stewartgolf.com and on our YouTube channel
(youtube.com/c/stewartgolf): they’ll help you get
the most from your X10 Follow.
CONTENTS
Important Information
Welcome
X Series Anatomy
Setting Up
Putting Away
Battery Charging
Handset Guide
Handset Charging & Care
Manual Operation
Remote Control
Follow
Other Features
FAQ
Warranty Information
Trouble Shooting Guide
WELCOME
IMPORTANT INFORMATION
This machine is designed solely for the
transportation of golf equipment on a golf course.
Warnings and important safety instructions
appearing in this manual are not meant to cover all
possible conditions and situations that may occur.
Common sense, caution and care must be exercised
when operating or cleaning this equipment.
Always contact Stewart Golf or your local
distributor/dealer about problems or conditions
that you do not understand.
INTELLECTUAL PROPERTY
The design and technology within the Stewart Golf X
Series, as well as the Stewart Golf brand is protected
by numerous trademarks, design registrations and
patents. For a full register of Stewart Golf intellectual
property please visit stewartgolf.com/IP.
GOLF BAG TYPE & WEIGHT
The X10 Follow has been optimised for use with a
cart or tour style bag weighing 14kg (31lbs). Weigh
your golf bag and ensure it is between 13kg (28lbs)
and 15kg (33lbs).
Using a light and often ‘top heavy’ stand bag reduces
the load on the front wheels, which means the
steering may react faster than intended (particularly
in Follow), and the machine will spend more time on
the stabiliser than is desirable.
Using a golf bag heavier than advised increases the
load on the front wheels, slowing steering speeds.
Additionally a heavy bag will increase the strain and
wear on the structure of the X10 Follow, reduce your
battery life and increase the risk of overloading the
electronics and motors.
2
3
4
6
7
8
10
11
12
13
14
16
17
18
19

4 5
The X10 Follow is made from a unique construction of bonded composites and injection
mouldings, probably very dierent from any other trolley you may have owned in the
past. Here you can familiarise yourself with its basic features and parts.
X SERIES ANATOMY
1. Handle
2. Scorecard Holder
3. Golf Ball & Tee Holder
4. Top Bungee
5. Bag Cushion
6. Main Support
7. Front Cover
8. Bottom Bungee
9. Front Lifting Point
10. Front Cover “S” Clips
11. Handset Cradle
12. Accessory Point
13. Bluetooth Light
14. On/O Button
15. Main Support Release Buttons
16. Rear Stabiliser
17. Rear Cover
18. Front Wheels
19. Rear Wheels
20. Handle Realise Clip
4
UNDER THE COVER
Under the front cover you will find
the main battery in a protective
neoprene case, and the small black
electronics system.

6 7
PUTTING AWAY
Prior to folding, clear any debris from the trolley using compressed air or a soft brush or
cloth (never use water). Pay particular attention to the base of the main support arms
for small stones or grit. See the FAQ for a cleaning guide.
1. Remove one side of the top bungee and lift your bag up & away from the machine.
The bottom bungee will release automatically.
2. Remove the front cover, disconnect and remove the battery and replace the front
cover.
3. Release both bottom clips simultaneously by pressing the clips with your thumbs.
Slowly lower the main support until the top bag support comes to rest on the
chassis.
4. Whilst supporting the handle, release the top clip and lower the handle until it
comes to rest on the rear cover. Do not ‘drop’ the handle or main support.
5. Lift the X10 Follow in to your car using the lifting points specified.
WARNING:
Always ensure that your X10 Follow is turned OFF at the switch or disconnected
completely when not in use. Leaving it ON or connected could drain the battery
totally and risk irrecoverably damaging it.
Turning OFF or disconnecting the battery will ensure that the trolley is not
accidentally activated in transit.
You may choose to remove the battery prior to folding to enable you to charge it.
In any case, it is good practice to always turn the switch to the OFF (O) position
when not in use.
6
FITTING YOUR GOLF BAG
1. Stand the base of your golf bag on the front chassis.
2. Ensure the bag cradle is fully lowered, then lean the golf bag back until it rests on
the silicone bag cushion.
3. Pull the upper bungee around the golf bag evenly and fix.
4. Pull the lower bag strap over the bottom of the bag using the handle.
Note: The X10 Follow has been optimised for use with a cart or tour style bag weighing
14kg (31lbs). Please refer to page 1 for more information.
SETTING UP
1. When removing the X Series from the car, only lift from the two lifting points. These
are the stabiliser and under the front of the chassis (parts 9 and 16). Lifting from
other parts of the trolley cover could cause unintended damage that will not be
covered under warranty.
2. To unfold, simply grip the handle and pull it towards you. The top & bottom clips will
snap into place automatically.
3. To remove the front cover, hold the two ‘S’ clips (part 10), apply slight outward
pressure and lift.
4. Insert the battery into the tray and secure with the strap. Connect the battery to the
electronics box.
5. Replace the front cover by aligning the two lugs on the straight edge with the
corresponding gaps in the rear cover, and pivot in to place. Ensure the front of the
cover is behind the small bump near the lower bag stay, apply downward pressure
to the ‘S’ clips until the cover is secured.
6. Turn the on/o switch to ‘ON’ (I) and wait for the blue light to flash. Press the
bluetooth on/o button on the handset for 1 second to switch the handset on. When
both blue lights are constantly illuminated, the bluetooth connection is established.

8 9
BATTERY CHARGING
The X10 has two lithium batteries: one large battery that powers the trolley (available as
22Ah or 30Ah), and one small one that powers the handset. These pages cover the large
trolley battery.
Always start a charging cycle by following these steps:
1. Connect the charger to the battery.
2. Connect the charger to the wall.
3. Switch the wall socket on.
The charger has an indicator light on it:
RED: Indicates the battery is charging.
GREEN:Indicates that the charge cycle has finished.
Note that the charger also shows green if connected to the wall but not the battery. The
charge cycle time varies depending on how much power has been used: the average
charge should take 3-4 hours, but can be up to 10 hours.
BEST PRACTICE
If the battery is being used regularly (once a week for example), it is OK to leave it
connected to the charger, with the charger turned on. The Battery Management System
(BMS) within the battery will prevent any damage. However it is good practice to
disconnect the battery from the charger once the green light shows.
TECHNICAL INFORMATION
• Operating temperature: -10°C to 50°C (14°F to 122°F)
• Charging & storage temperature: 15°C to 25°C (59°F to 77°F)
• Battery Lifespan: >1000 charge cycles
• Nominal Voltage: 12.8V
• Charge current: 2~5A
BATTERY LIFE & BATTERY LIFESPAN
“
Battery life ” is the amount of time your
machine will run for before the battery needs
to be recharged. “
Battery lifespan ” is the
amount of time a battery lasts until it needs
to be replaced. The mix of things you do
with your X10 Follow aects battery life and
lifespan but no matter how you use it, there
are ways to help.
A battery’s lifespan is related to its “chemical
age”, which is more than just the passage
of time. It includes dierent factors, such as
the number of charge cycles and how it was
cared for.
To help maximise battery performance
and help extend battery lifespan, avoid
charging or leaving the battery in very hot
environments (including direct sun exposure)
for extended periods of time. Please read and
follow the advice in this manual.
LONG TERM STORAGE
If you are not going to use the X10 Follow
for more than one month, the battery should
be fully charged after its last game then
disconnected from the charger and stored in
a dry environment between 15°C and 25°C
(59°F and 77°F).
Once a month you should put the battery
through a full charge cycle. Before using
it again, the battery should be given a full
charge cycle.
Batteries are a complex technology and a
number of variables contribute to battery
performance and thus the performance of
your X10 Follow.
All rechargeable batteries are consumables
and have a limited lifespan: eventually their
capacity and performance decline so that
they need to be replaced. As batteries
age, it can contribute to changes in their
performance.
CARING FOR YOUR BATTERY
• DO follow these instructions
exactly.
• DO only use the charger
supplied to charge the battery.
• DO charge the battery
immediately after each use,
certainly within 48 hours.
• DO ensure the battery is fully
charged before each round
to ensure you have sucient
power to complete your round.
• DO charge in a well ventilated
area.
• DO store & charge the battery
in a dry environment between
15°C and 25°C (59°F and 77°F).
• DO fully disconnect and unplug
the charger from the mains and
battery between charges.
• DO NOT drop, throw, puncture
or crush the battery.
• DO NOT immerse in water or
any liquid.
• DO NOT use water or a hose to
clean the battery.
• DO NOT clean with any
abrasives or solvents; a damp
cloth is fine.
• DO NOT leave the battery in a
discharged state.
• DO NOT open or disassemble
the battery or charger. This is
dangerous and will void the
warranty.
• DO NOT cover during use or
charging.
• DO NOT expose the battery
extreme temperatures (never
store in a car in winter or
summer.)
• DO NOT solder or connect
anything to the terminals other
than as guided in this manual.
89

10 11
HANDSET GUIDE
Your X10 Follow is supplied with a rechargeable Bluetooth handset. The handset is
supplied paired to your machine and cannot be used with any other.
1. Forward/speed up.
2. Indicator light.
3. Left & right turn.
4. STOP. Use as primary stopping function.
5. Slow down/reverse.
6. Glide Stop. Also see notes on glide steering.
7. Cruise Control speeds.
8. Follow.
9. Bluetooth ON/OFF. Press & hold for one second to turn on. When turning o, a red
light shows momentarily.
In normal use, the indicator light will be blue:
LIGHT OFF: Handset is switched o.
LIGHT FLASHING: Handset is on, but not connected to the machine.
LIGHT ON: Handset is on and connection has been established.
WARNING
NEVER open the handset
unless you have been
instructed to do so by our
support team. Always ensure
you are electrically earthed/
grounded to avoid damaging
the internal components of the
handset.
The handset may only be
opened to replace the lithium
battery within.
HANDSET CHARGING GUIDE
The lithium battery inside the handset is large enough for two rounds of golf, but
it should be charged after every round to ensure sucient power.
Always charge the handset indoors and at room temperature, observing the same ‘DO
and DO NOT’ advice shown on page 9. The charging process can take up to six hours.
1. Ensure the handset is switched o and the indicator light is o.
2. Remove the protective silicone skin.
3. Expose the charging port on the side of the handset by pulling out the black plug.
4. Connect the USB power cable to any 5V USB power outlet.
5. Connect the USB power cable to the handset & switch on power (if applicable).
6. The indicator light on the handset will show RED while charging, and GREEN when
fully charged.
7. Once the indicator light is GREEN, disconnect the power cable from the handset.
8. Return the black plug to the charging port on the side of the handset, then refit the
protective silicone skin.
HANDSET CARE
Using the handset skin and charging port plug means that the handset will be
showerproof (it is not waterproof). Water and electronics are natural enemies and you
must take care to make sure no water ever gets inside the handset.
• Never allow the handset to be immersed in water and don’t wash it.
• If you want to wash the silicone skin, remove it from the handset before washing it,
then dry it thoroughly before replacing it.
• If you use the handset in the rain or other wet conditions, remove the silicone skin
as soon as you have finished playing and wipe both handset and silicone skin dry to
remove any moisture that may have found its way down the edges of the silicone
skin. Allow both to dry fully before refitting the silicone skin.
• Don’t store the handset anywhere that water or moisture might get into it.
• Refer to the DO and DO NOT guide on page 9 for further advice on how to care for
the handset and lithium battery contained within.
LONG TERM STORAGE
If you are not going to use your X10 Follow for more than one month, the handset
should be put through a charge cycle at least once every month.
This will avoid the handset battery being completely discharged.
Prior to using the handset again it should be fully charged.
WARNING
The handset should only be charged with the supplied USB power cable. Using
any other cable or power source can damage internal components: this will not
be covered under warranty.
1
2
3
3
4
5
6
7
7
8
9

12 13
MODES OF OPERATION
Your X10 Follow has THREE modes of operation: manual, remote and Follow.
Follow is just one of the three and should not be thought of as a default setting. It is
your responsibility to choose the correct steering mode for each situation, please read
more for tips on how to make these decisions.
1. MANUAL OPERATION
Good for: Tight spaces, car parks, bridges, paths.
Before you do anything, make sure you know where the STOP button is and always use
this as the main command to bring the machine to a halt.
If you wish to bring the machine to a more gentle halt then use the Glide Stop button.
When in a car park, crossing a road or negotiating a tight path, you should steer
manually from the handle. You can control the speed of the machine using the speed
up & slow down buttons, or program the cruise control speeds to your walking pace
(see P16).
BEST PRACTICE:
When in tight areas you should physically keep control of the X10 Follow by steering
from the handle. The handset can either be clipped to the cradle (which can be fitted to
either side of the handle) or you may find it easier to hold it with your other hand.
11
WARNING
Ensure you practice in an open
area away from other people
or objects. This will allow you
to familiarise yourself with the
remote and follow functions
without risk of damage or injury.
Be aware of your surroundings.
Ensure that you know the
whereabouts of other players,
carts, trees, lakes, bunkers,
streams etc.
Other devices that emit electrical
signals can aect the Follow
zones (page 13) and therefore
performance. This includes other
X10 Follow machines, so stay at
least 5 metres away from your
playing partners. Metal grids on
or in the floor can aect the field.
Other devices that transmit/create
radio/magnetic fields can aect
performance.
2. REMOTE CONTROL
Good for: Around the greens or when you are in the rough.
Not for: Car parks, bridges, paths.
To start the machine moving forwards, press the forward button. Once the machine is in
motion, continually pressing the “speed up” or “slow down” buttons will either speed up
or slow down the machine respectively. You can also use the cruise control buttons to
start the machine.
To reverse the machine press the “reverse” button (it must first be stopped). When
reversing, the speed is fixed and cannot be increased or decreased.
To steer the machine, press and release either the left or right buttons. When in motion
this will change the direction slightly and continue moving. A prolonged press will
tighten the turn. If you press either button with the X10 Follow stationary, the machine
will turn on the spot.
BEST PRACTICE:
• The remote has a nominal 50m range. However it is recomended that you keep the
machine within 25m so that you can see obstacles in its way.
• Hold the handset in your hand and position the machine approximately 10m in front
of you and on the line of your ball. Make small adjustments to direction and speed
as you see fit. Do not place the handset in your pocket.
• When you get to your ball, park the machine to the right of your ball (or to the left
if you are left handed). Place the handset on the cradle when taking a shot.
• If you are going to walk any distance away from the machine, keep your handset
with you so you can drive it to your next position rather than walking back to it.
STEERING MODES:
There are two modes of steering: Regular and Glide steering. Regular steering is
suitable for most situations, whereas Glide steering reacts slower.
Regular steering is the default setting and can always be restored by pressing the
STOP button. In Glide steering mode, the machine steers much more gently. To
activate Glide Steering, press the orange GLIDE STOP button and then start the
trolley moving within three seconds.
The machine will default back to the Regular steering mode every time the trolley
stops. If you use the GLIDE STOP, then the ‘STOP’ will engage automatically after
six seconds which will reset the steering to Regular.

14 15
3. FOLLOW
Good for: Open, flat fairways.
Not for: Car parks, paths, bridges, steep hills, around greens, lakes, streams or any other
obstacles.
The open fairway is the perfect environment for Follow, and is where you should use this
feature most.
To use Follow:
• Press the ‘Follow’ button with the handset within 50cm/20” and directly in front of
the machine.
• Then slowly walk away in the direction that the machine is facing with the handset
on your belt or back pocket. As you enter the Active Zone, the Follow system will
react to your speed and movements.
• If you walk away too quickly or at an angle, the X10 Follow may not be able to react
quickly enough and could lose connection.
• When you reach your ball and stop, the X10 Follow will also stop.
• Put the handset on the cradle (don’t press any buttons). Because the handset is
inside the Neutral Zone, the trolley won’t move. Select your club and take your shot.
• Replace your club, put the handset back on your back pocket/belt and resume
walking in the direction the trolley is facing. The X10 Follow will again pick up
your pace.
• If you stop for any reason (such as to let another player take a shot), the X10 Follow
will stop behind you. Take half a step back towards the machine to ensure you are
fully in the Neutral Zone. When you are ready, just start walking again and the X10
Follow will start again automatically as you enter the Active Zone.
• To turn follow mode o, press the STOP button.
BEST PRACTICE:
• Use the Follow function when on a clear,
relatively flat fairway.
• If you walk/run faster than the top speed
of the machine, you will eventually leave
the Active Zone and the X10 Follow will
stop as a safety precaution.
• Always place the handset on a back
pocket or belt when using Follow to allow
for smooth operation. The Q Follow’s
control system follows the handset, not
the golfer. Do not carry the handset in
your hand, as its natural back and forth
motion may cause the X10 Follow to
accelerate and brake accordingly.
• If you are playing golf with someone
else who has a Stewart Golf Follow (any
model), then make sure you operate
Follow at least 5m/5.5yds from the other
machine. Within this range the ‘active
zones’ may interfere.
• At any time you can switch from Follow to
remote mode by simply using any of the
forward buttons. To resume Follow mode,
stop the machine and start the Follow
process as usual.
• The X10 Follow has a ‘follow’ system, not
a ‘find’ system. Only activate Follow from
inside the Neutral Zone and walk in the
direction the machine is facing.
• Think of the Follow feature like cruise
control on a car: it’s perfect for motorway
driving, but not for town or car parks. The
follow feature is designed for the fairway
primarily, remote and manual steering
modes for other scenarios. It is up to you
as the ‘driver’ to select the correct mode
for the circumstance.
DO NOT USE FOLLOW:
• In car parks.
• In rough terrain.
• On steep hills.
• Anywhere the X10 Follow
could collide with any
object or person.
• When you are looking for
your ball. Walking in tight
circles will increase the risk
of losing the connection,
but you will also waste
battery power and risk
blowing the fuse. In this
scenario you are better
to leave the machine
stationary on the fairway,
then use Remote to drive it
towards you once you have
found your ball.
IMPORTANT INFORMATION
FUSE:
The 40A fuse fitted to the X10 Follow is designed to protect the electronics from accidental
damage in normal use. However, extreme strain caused by failure to use the machine as advised
can blow this fuse: in such cases, replacement of the fuse will NOT be covered by warranty.
SPEED:
The X10 Follow can travel at speeds of upto 6mph but performing delicate manoeuvres, such as
negotiating bridges or steering between obstacles, should not be performed at top speed and
any damage caused will NOT be covered by warranty. The machine will perform best when being
driven at walking speed and this is what is strongly recommended.
STOPPING WHEN ON FOLLOW:
When the handset is inside the Neutral Zone and ‘Regular’ steering is in use, the X10 Follow will
apply the brake automatically.
If you have chosen to engage ‘Glide Steering’ and then engaged ‘Follow’, the braking function
will default to the ‘Glide Stop’ so the trolley will take longer to stop and may collide with you.
Glide steering will also be engaged. It is recomended that you use ‘Regular Steering’ when
using Follow.
In any case, it is vital that you always allow the X10 Follow time to react to your movements &
behaviour. For example, if you are walking down a steep slope and come to a sudden stop, the
machine may not be able react quickly enough and could collide with you. Likewise if the ground
is damp or loose, the X10 Follow may skid.

16 17
OTHER FEATURES
HANDLE FEATURES
As standard the X10 Follow has:
• Built in scorecard and pencil holder.
• Handset cradle.
• Golf ball and tee holder.
CRUISE CONTOL SPEEDS
Your X10 Follow has two Cruise Control speeds, on buttons 1 and 2. You can program these
for your own walking speeds as follows:
1. Use the speed up and slow down buttons to find your desired walking speed.
2. Press and hold either button 1 or 2 for three seconds. The machine will stop to show that
the instruction has been received. Now release the button and the machine will restart.
Your new speed is now stored.
3. To activate the new speed 1 or 2, just press and release the button as normal.
TRIM ADJUSTMENT
If your motors become unbalanced for any reason, your X10 Follow may develop a bias. If this
happens, you can adjust the trim as follows:
1. Ensure that your machine is on a flat surface and that your golf bag is balanced
(no heavy items in side pockets).
2. Hold down the lower left two buttons (1 and Follow) for three seconds. The machine will
start moving forwards.
3. Use the left and right buttons to fine tune the direction until the machine is travelling in a
straight line. Alternatively press the forward button to restore the factory setting.
4. Press STOP to store the new setting.
FAQ
How should I clean the X10 Follow?
After your round, clear grass, leaves and dust etc from the machine using a soft cloth/brush or
compressed air. Clean your X10 Follow using standard furniture polish and a soft cloth.
NEVER use a hose or pressure washer to clean the X10 Follow: faults caused by water ingress
will not be covered by the warranty. Water cannot enter the motors or electronics in normal use.
Is the X10 Follow OK to use in the rain?
Yes. The X10 Follow is designed for use in all conditions appropriate for golf. The design of the
X10 Follow protects the major components from rain, so water ingress cannot occur during
normal use. You should avoid any situation where moisture or water could reach the electronics
or motors. Some examples of this are:
• Driving through puddles or standing water.
• Submerging the machine in a river or lake.
Faults caused by water ingress will not be covered under the warranty.
How do I get the X10 Follow up a step or kerb?
Firstly exert downward pressure on the handle to lift the front wheels onto the higher level.
If the natural traction of the rear wheels do not carry the rear of the machine onto the higher
level, lift from the top of the main support.
How many holes will the battery last for?
We expect any genuine Stewart Golf battery to last 18 holes on a ‘normal’ course, with a ‘normal’
weight bag and in ‘normal’ conditions.
However ... a hole of golf can be anywhere between 100 and 600 yards long, so is not a reliable
unit of measurement. Terrain, ground condition, bag weight and a number of other factors can
make a dierence. How you play will also aect power consumption; you’ll cover less ground
shooting 65 than you will shooting 120.
Can I improve the battery life?
Yes, there are a number of things you can do:
• Don’t overload your golf bag.
• Steering is a big source of power consumption, so use Remote steering and Follow less if
you want to conserve energy.
• Accelerate slowly, in the same way you would in a car if you were trying to be ecient.
Can I use the X10 Follow without the handset?
No. The X10 Follow can only be operated via the handset (unless the wheels are in freewheel).
Can the X10 Follow cope on hills?
Yes. The X10 Follow chassis has been designed with stability in mind. The machine may tip onto
the rear stabiliser, but if this happens don’t worry - that’s what it’s there for.
Bag weight and weight distribution makes a big dierence here, a light and/or top heavy bag
will not put enough weight on the front wheels and therefore it may tip easily. You will find out
which hills work with your particular setup through experience. Please refer to P14 for more
information.
When going down hill using remote control, the X10 Follow may speed up under gravity. Hold
the handle if on a path or allow the machine to travel safely away from you, then use the red
‘STOP’ button to apply the brake. Always park at 90 degrees to a slope.
QUICK-RELEASE REAR WHEELS
To remove a wheel:
1. Tilt the machine (holding the main support)
so that one wheel is o the floor.
2. Hold the centre of the wheel and press the black
button with your thumb, and pull the wheel away.
FREEWHEEL
The X10 Follow has a freewheel setting which allows you to complete your round even in the
unlikely event of a fault. To engage this mode:
1. Tilt the machine so that one wheel is o the floor (hold the main support).
2. Press down on the black button in the wheel centre and slide the wheel 25mm (1”) away
from the motor, but still on the axle.
3. Rotate the wheel 45 degrees, and push it towards the motor until it stops, engaging the
wheel on the outer ring of the axle.
4. Release the black button and the wheel should now be locked on to the shaft, but not
engaged onto the drive dog. You may find it easier to pull the X10 Follow than push it
when in freewheel.

18 19
WARRANTY INFORMATION
Your Stewart Golf X10 Follow is guaranteed to be free from defects in materials or
workmanship for a standard period of two (2) years from delivery.
If you think there may be a problem with your X10 Follow, the first thing to check is the
troubleshooting guide opposite. If this does not solve your issue, please contact us or
your local distributor for further advice.
Conditions of warranty:
If notice is received of any breach of this warranty during the relevant period, then we
shall at our own expense and within reasonable time, repair, or at our option, replace the
goods or such parts as are defective or otherwise remedy such defect. If your address is
in the UK we will arrange and pay for collection.
If you are outside the UK, please contact your place of purchase or your local distributor
or dealer. If your address is outside the UK but you do not have a local distributor, we
may still be able to arrange collection but you shall bear the associated costs.
Stewart Golf will authorise the repair, or at our option, replacement of any part found
to be defective due to faulty workmanship or materials. We reserve the right to inspect
these parts. We will not bear any costs incurred (including carriage) due to an item
being returned with a suspected fault, and after inspection no fault can be found, or it is
found that the customer has not fully understood all of the functions of the X10 Follow
or the part in question.
Exclusions to the warranty include, but are not limited to: damage during shipment if
not packed in a Stewart Golf designated box or according to Stewart Golf instructions;
wear & tear; results of neglect, misuse or accidents; damage howsoever caused; or
utilisation for any purpose other than carrying a golf bag on a golf course. X10 Follow
units, which have been fitted with non-genuine Stewart Golf parts, or have been
modified from the manufacturers specifications, are excluded. Stewart Golf products
used for commercial or rental purposes are excluded. The warranty is not transferable to
a third party.
Both the handset battery and trolley battery is covered by a two (2) year warranty
against faulty workmanship and materials. Loss of battery performance owing to
external damage (howsoever caused), misuse and/or abuse, incorrect charging or other
failures not attributable to a manufacturing defect are specifically excluded from this
warranty. The handset and trolley batteries must be charged only with the equipment
supplied by Stewart Golf, and the instructions must be followed exactly.
Register your warranty:
stewartgolf.com/warranty
TROUBLE SHOOTING GUIDE
It is dicult to push the X10 Follow. Freewheel mode not engaged. Use the quick release system to put the wheels in to the
‘freewheel’ position.
The X10 Follow is not responding when I press a handset button.
1. Rear wheels may be in freewheel. 2. On/O switch on the trolley is o. 3. Handset battery is flat. 4. SmartPower battery is flat. 5. Out of range.
1. Follow the freewheel guide on P15. 2. Turn the switch on the trolley to on (I) 3. Charge the handset. 4. Check the SmartPower status on the app. 5. Move closer to the machine. If your range is consistently
under 25m please contact us.
The X10 Follow moves in circles when press- ing the forward button.
One wheel in freewheel, one in drive. Ensure both wheels are not in freewheel mode.
The X10 Series does not travel in a straight line.
1. Bag not balanced. 2. Motors have become inbalanced.
1. Ensure your bag is evenly weighted from side-to-side. 2. Follow the guide on ‘trim adjustment’ on P16.
SYMPTOMS POSSIBLE ISSUE POSSIBLE SOLUTION The handset won’t turn on. Battery not charged.
Charge handset using USB power cable provided.
The Follow button has stopped working. Accidently unprogrammed ‘Follow’. 1. Ensure your handset is turned o.
2. Press and hold down the “Follow” button, then also press
the blue “On/O” button at the same time: the blue light on the handset with flash once.
3. Release all buttons and switch on your handset again by
pressing the blue “On/O” button. Your handset will now work in Follow mode again.
No power light on trolley. 1. No power from battery.
2. No power connection. 3. Switch / LED not connected. 4. Fuse blown.
1. Check SmartPower app to ensure battery has power. 2. Ensure a connection can be made between SmartPower
battery and trolley. Check terminals are clean and clear.
3. Check connections at either end. 4. Contact Stewart Golf for support.
IF YOUR ISSUE IS NOT RESOLVED AFTER FOLLOWING THIS GUIDE, PLEASE
CONTACT STEWART GOLF OR YOUR LOCAL REPRESENTATIVE.
Stewart Golf Ltd
Edison Close, Waterwells Business Park, Quedgeley, Gloucestershire GL2 2FN
Great Britain
[phone] | [e-mail] | www.STEWARTGOLF.com
Stewart Golf LLC
4500 140th Avenue North, Suite 101, Clearwater, FL 33762
United States of America
[phone] | [e-mail] | www.STEWARTGOLFUSA.com

20