StorageTek SL8500 User manual

[1] StorageTek SL8500
User’s Guide
E20869-12
March 2017

StorageTek SL8500 User's Guide
E20869-12
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iii
Contents
Preface ................................................................................................................................................................. xi
Documentation Accessibility..................................................................................................................... xi
1 Installing StorageTek Library Console
Selecting an SLC Version ....................................................................................................................... 1-1
Downloading the SLC Media Pack....................................................................................................... 1-1
Installing Standalone SLC...................................................................................................................... 1-2
Supported Platforms.......................................................................................................................... 1-2
Security Considerations .................................................................................................................... 1-2
Installing Web-launched SLC................................................................................................................ 1-2
Minimum Browser Requirements ................................................................................................... 1-3
Security Considerations .................................................................................................................... 1-3
2 Logging In To SLC
Logging In For the First Time After Library Installation................................................................. 2-1
Logging In to the Standalone SLC........................................................................................................ 2-1
Logging In to the Web-launched SLC.................................................................................................. 2-1
Logging In to the Local Operator Panel............................................................................................... 2-2
Changing a User Password..................................................................................................................... 2-2
3 Activating Optional Features
Downloading a New Hardware Activation File................................................................................. 3-1
Installing a New Hardware Activation File ........................................................................................ 3-2
Displaying Current Hardware Activation Files ................................................................................. 3-2
Deleting a Hardware Activation File.................................................................................................... 3-2
Enabling Features on a Library with Firmware Before FRS_7.00 ................................................... 3-3
4 Configuring Capacity
Applying the Default Capacity Configuration in a Single Library ............................................... 4-1
Creating a Custom Capacity Configuration in a Single Library..................................................... 4-2
Creating a Custom Capacity Configuration in a Library Complex ................................................ 4-2
Resolving Orphaned Cartridges Caused by Capacity Changes...................................................... 4-3
Guidelines for Customizing Capacity Activation ............................................................................. 4-3
Effect on HLI Hosts after Modifying the Capacity Configuration................................................. 4-3

iv
5 Partitioning the Library
Partitioning the Library Using SLC...................................................................................................... 5-1
Adding a Partition ID ........................................................................................................................ 5-1
Deleting a Partition ............................................................................................................................ 5-2
Changing the Name of a Partition................................................................................................... 5-2
Allocating Resources in a Partition for a Single Library .............................................................. 5-2
Allocating Resources in a Partition for a Library Complex ......................................................... 5-3
Committing Partitioning Changes................................................................................................... 5-4
Meaning of the SLC Partitioning Icons........................................................................................... 5-4
Sharing CAPs in a Partitioned Library ................................................................................................ 5-5
Resolving Orphaned Cartridges Caused by Partitioning Changes................................................ 5-5
Maximizing Library Performance when Partitioning....................................................................... 5-5
6 Operating a CAP
Entering Cartridges Using a CAP.......................................................................................................... 6-1
Ejecting Cartridges Using a CAP........................................................................................................... 6-2
Removing a CAP Magazine from a Bulk CAP ................................................................................... 6-3
Locking/Unlocking a CAP ...................................................................................................................... 6-3
Overriding a CAP Reservation of a Partition ..................................................................................... 6-3
Modifying Bulk CAP Messages ............................................................................................................ 6-4
Enabling and Disabling a Bulk CAP.................................................................................................... 6-5
CAP Modes ................................................................................................................................................ 6-5
Guidelines for using CAPs..................................................................................................................... 6-5
7 Configuring Drives
Configuring Drive Cleaning ................................................................................................................. 7-1
Configuring Host-Managed Drive Cleaning ................................................................................. 7-1
Configuring the Drive Tray Serial Numbers...................................................................................... 7-2
Maximizing Library Performance Through Drive Placement......................................................... 7-2
8 Managing Cartridges
Moving Cartridges (Recovery Moves).................................................................................................. 8-1
Locating Cartridges .................................................................................................................................. 8-2
Locating a Cartridge by Volume ID ................................................................................................ 8-2
Locating a Cartridge by Address..................................................................................................... 8-2
Viewing Cartridge Information............................................................................................................. 8-2
Importing or Exporting Diagnostic or Cleaning Cartridges ............................................................ 8-3
Importing Diagnostic or Cleaning Cartridges ............................................................................... 8-3
Exporting Diagnostic or Cleaning Cartridges................................................................................ 8-4
Cartridge Types ........................................................................................................................................ 8-4
Cartridge Labels ................................................................................................................................. 8-4
Handling Cartridges ................................................................................................................................ 8-4
Inspecting a Cartridge ....................................................................................................................... 8-4
Cleaning the Cartridge Exterior....................................................................................................... 8-5
Storing Cartridges .............................................................................................................................. 8-5
Maximizing Library Performance Though Cartridge Placement ................................................... 8-5

v
9 Validating Media
Media Validation Requirements........................................................................................................... 9-1
Defining the Media Validation Pool.................................................................................................... 9-1
Starting or Resuming Media Validation ............................................................................................. 9-2
Stopping a Validation ............................................................................................................................. 9-3
Updating Host Information after Modifying the MV Pool ............................................................. 9-3
10 Auditing the Library
Performing a Physical Audit of the Entire Library......................................................................... 10-1
Performing a Physical Audit on a Range of Cells........................................................................... 10-2
Performing a Verified Audit on a Range of Cells........................................................................... 10-2
Meaning of the Audit Indicator.......................................................................................................... 10-2
11 Viewing Library and Device Information
Viewing Library Operational Status ................................................................................................. 11-1
Viewing Library Properties and Configuration .............................................................................. 11-1
Viewing Device Status and Properties.............................................................................................. 11-2
Viewing the Local Operator Panel Type........................................................................................... 11-3
Meaning of Library and Device Status Indicators in SLC ............................................................ 11-3
12 Generating Reports and Logs
Viewing Library and Device Reports with the Reports Utility ................................................... 12-1
Generating Active Capacity Reports ................................................................................................. 12-2
Generating Partitioning Reports (Single Library Only)................................................................ 12-2
Generating Diagnostic Files for Oracle Support............................................................................. 12-2
Generating the Library SNMP MIB File ...................................................................................... 12-3
Generating the Library Log Snapshot File .................................................................................. 12-3
Monitoring Library Events.................................................................................................................. 12-3
Starting an Event Monitor.............................................................................................................. 12-3
Saving Event Monitor Data to a File ............................................................................................ 12-4
Displaying Result Code Definitions............................................................................................. 12-4
Event Monitor Types ...................................................................................................................... 12-4
13 Changing Online/Offline Status and Rebooting
Taking the Library Offline.................................................................................................................. 13-1
Bringing the Library Online ............................................................................................................... 13-2
Taking a Device Offline....................................................................................................................... 13-2
Bringing a Device Online .................................................................................................................... 13-2
Rebooting the Library .......................................................................................................................... 13-3
Rebooting the Local Operator Panel.................................................................................................. 13-3
Rebooting an Elevator .......................................................................................................................... 13-3
Rebooting a Robot................................................................................................................................. 13-3

vi
14 Troubleshooting
Basic Troubleshooting.......................................................................................................................... 14-1
Running a Library Self-Test................................................................................................................ 14-2
Running a Device Self-Test................................................................................................................. 14-3
Diagnosing Robotic Issues.................................................................................................................. 14-4
Defining a Diagnostic Move .......................................................................................................... 14-4
Starting a Diagnostic Move............................................................................................................ 14-5
Saving a Diagnostic Move.............................................................................................................. 14-5
Monitoring and Controlling Open Diagnostic Moves............................................................... 14-6
Determining the Status of a Controller Card................................................................................... 14-6
Clearing Library Status Alerts ............................................................................................................ 14-6
Initiating a Manual RE Switch Using SLC....................................................................................... 14-7
Calibrating the Touch Screen ............................................................................................................. 14-7
Re-calibrating the Local Operator Panel...................................................................................... 14-7
Resetting the Local Operator Panel to Factory Settings ............................................................ 14-8
Troubleshooting Host Connectivity .................................................................................................. 14-8
15 Servicing the Library
Turning Off the Library ....................................................................................................................... 15-1
Turning On the Library........................................................................................................................ 15-1
Entering the Library without the Service Safety Door in Place................................................... 15-2
Safety Precautions when Entering the Library ........................................................................... 15-2
Using the Emergency Robotics Stop Switch.................................................................................... 15-2
Manually Mounting or Dismounting a Cartridge .......................................................................... 15-3
Operating the Service Safety Door .................................................................................................... 15-3
A Software and Hardware Requirements for Library Features
B Command Line Interface Reference
audit ........................................................................................................................................................... B-1
capCommand............................................................................................................................................ B-3
cleaning ..................................................................................................................................................... B-3
config ......................................................................................................................................................... B-6
date ............................................................................................................................................................. B-7
drive ........................................................................................................................................................... B-7
hwActivation ............................................................................................................................................ B-8
mediaValidation ...................................................................................................................................... B-9
network...................................................................................................................................................... B-9
partition................................................................................................................................................... B-11
reControl ................................................................................................................................................. B-12
snmp......................................................................................................................................................... B-12
ssh............................................................................................................................................................. B-12
time........................................................................................................................................................... B-12
traceRoute ............................................................................................................................................... B-13
version ..................................................................................................................................................... B-13
whereAmi................................................................................................................................................ B-13

vii
C Library Addressing Reference
Translating a Slot Address Between HLI and Library Format using SLC................................... C-1
Comparison of Addressing Schemes................................................................................................... C-1
Understanding Structural Elements Used in Addressing............................................................... C-2
Internal Library Addressing Scheme .................................................................................................. C-3
Internal Library Addressing Overview ......................................................................................... C-3
Drive Internal Library Addressing................................................................................................. C-4
Rotational CAP Internal Addressing ............................................................................................. C-4
Bulk CAP Internal Addressing ....................................................................................................... C-5
PTP Internal Addressing.................................................................................................................. C-6
Elevator Internal Addressing .......................................................................................................... C-6
Robot Internal Addressing............................................................................................................... C-6
HLI-PRC Addressing Scheme............................................................................................................... C-7
HLI-PRC Addressing Scheme Overview....................................................................................... C-7
Library Complex HLI Numbering.................................................................................................. C-8
Drive HLI-PRC Addressing............................................................................................................. C-8
Physical Hardware Numbering for Tape Drives .............................................................................. C-9
Reserved Internal IP Addresses ......................................................................................................... C-10
D Redundant Electronics Overview
Redundant Electronics Requirements................................................................................................. D-1
Redundant Electronics Configuration Examples.............................................................................. D-2
What Occurs During a Failover ............................................................................................................ D-2
Factors that Prevent an RE Switch ....................................................................................................... D-3
Factors that Initiate and Automatic Failover...................................................................................... D-3
Ways to Initiate a Manual Failover...................................................................................................... D-3
Firmware Upgrades with RE ................................................................................................................. D-3
E Dual TCP/IP Overview
Minimum Requirements for Dual TCP/IP......................................................................................... E-1
Using a Shared Network........................................................................................................................ E-1
Configuring Dual TCP/IP...................................................................................................................... E-2
Configuring the Library for Dual TCP/IP .................................................................................... E-2
Configuring an ACSLS Host for Dual TCP/IP............................................................................. E-3
Configure an ELS Host for Dual TCP/IP ...................................................................................... E-3
Dual TCP/IP Configuration Examples ................................................................................................ E-4
ACSLS Dual TCP/IP and Shared Subnets Example.................................................................... E-4
Routing ........................................................................................................................................ E-4
ACSLS Dual TCP/IP Through a Public Network Example ....................................................... E-4
ACSLS High Availability Dual TCP/IP Example ........................................................................ E-5
Routing ........................................................................................................................................ E-5
Routing Tables............................................................................................................................ E-5
ELS/HSC and Dual TCP/IP Example ........................................................................................... E-6

viii
F Multi TCP/IP Overview
Minimum Multi TCP/IP Requirements.............................................................................................. F-1
Configuration Recommendations........................................................................................................ F-1
Multi TCP/IP Configuration Examples............................................................................................... F-2
G Upgrading Library Firmware
Downloading Code to the Library Controller ................................................................................... G-1
Activating Code on the Library Controller ........................................................................................ G-1
H Controlling Contaminants
Environmental Contaminants............................................................................................................... H-1
Required Air Quality Levels................................................................................................................. H-1
Contaminant Properties and Sources .................................................................................................. H-2
Operator Activity .............................................................................................................................. H-3
Hardware Movement ....................................................................................................................... H-3
Outside Air......................................................................................................................................... H-3
Stored Items ....................................................................................................................................... H-3
Outside Influences ............................................................................................................................ H-3
Cleaning Activity .............................................................................................................................. H-3
Contaminant Effects ............................................................................................................................... H-4
Physical Interference......................................................................................................................... H-4
Corrosive Failure............................................................................................................................... H-4
Shorts .................................................................................................................................................. H-4
Thermal Failure ................................................................................................................................. H-4
Room Conditions..................................................................................................................................... H-4
Exposure Points ....................................................................................................................................... H-6
Filtration.................................................................................................................................................... H-6
Positive Pressurization and Ventilation ............................................................................................. H-7
Cleaning Procedures and Equipment.................................................................................................. H-8
Daily Tasks......................................................................................................................................... H-8
Weekly Tasks ..................................................................................................................................... H-8
Quarterly Tasks ................................................................................................................................. H-9
Biennial Tasks .................................................................................................................................... H-9
Activity and Processes.......................................................................................................................... H-10
Glossary
Index

ix
List of Figures
5–1 Library Complex Partitioning Example .................................................................................. 5-4
15–1 Emergency Robotic Stop Switch............................................................................................ 15-3
C–1 Internal Library versus HLI-PRC Addressing (top view of library) .................................. C-2
C–2 Tape Drive Internal Library Addressing (viewed from front of library) .......................... C-4
C–3 Bulk CAP Slot Arrays................................................................................................................ C-5
C–4 Pass-thru Port Planning Example............................................................................................ C-8
C–5 Tape Drive HLI-PRC Addressing (viewed from front of library) ...................................... C-9
C–6 Physical Hardware Numbering of Tape Drive (viewed from rear of library).................. C-9
C–7 Comparison of Tape Drive Numbering (viewed from front of the library).................... C-10
D–1 Redundant Electronics Configuration Examples .................................................................. D-2
E–1 ACSLS Dual TCP/IP with Shared Subnets............................................................................ E-4
E–2 ACSLS Dual TCP/IP ................................................................................................................. E-5
E–3 ACSLS High Availability Dual TCP/IP ................................................................................. E-5
E–4 ELS/HSC Dual TCP/IP ............................................................................................................ E-6
F–1 Multi TCP/IP Connections to a Library Complex................................................................ F-2
F–2 Dual and Multi TCP/IP Connections to a Library Complex .............................................. F-2

x
List of Tables
5–1 Library Partitioning Icons......................................................................................................... 5-4
12–1 SLC Reports ............................................................................................................................. 12-1
C–1 Panel Numbering for Various Library Configurations....................................................... C-7
H–1 Filtration Percentages............................................................................................................... H-7
H–2 Cleaning Schedule for Data Center ........................................................................................ H-8

xi
Preface
Oracle's StorageTek SL8500 modular library system is an enterprise storage solution
that provides fully automated tape-cartridge storage and retrieval.
This guide assumes you are familiar with the SL8500 library modules and
components. For introductory and planning information, see the SL8500 Overview and
Planning Guide at:
http://www.oracle.com/technetwork/documentation/tape-storage-curr-187744.h
tml
Documentation Accessibility
For information about Oracle's commitment to accessibility, visit the Oracle
Accessibility Program website at
http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc .
Access to Oracle Support
Oracle customers that have purchased support have access to electronic support
through My Oracle Support. For information, visit
http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info or visit
http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs if you are hearing
impaired.

xii

1
Installing StorageTek Library Console 1-1
1 Installing StorageTek Library Console
Oracle's StorageTek Library Console (SLC) is a GUI application for configuring,
monitoring, and managing the SL8500 tape library.
■Selecting an SLC Version
■Downloading the SLC Media Pack
■Installing Standalone SLC
■Installing Web-launched SLC
Selecting an SLC Version
You can perform the procedures in this document with any of the following SLC
versions, unless otherwise noted.
■Standalone — SLC runs remotely from any system that has a network connection
to the library.
■Web-launched — SLC is installed on a web server (or server running a web
application such as Tomcat, Apache or GlassFish), allowing individual clients to
use a browser to access SLC.
■Local Operator Panel — SLC is pre-installed on the library, enabling library
operators to access most SLC functions directly at the library.
Downloading the SLC Media Pack
The media pack includes the web-launched SLC server, web-launched SLC client, and
the standalone SLC.
1. Go to the Oracle Software Delivery Cloud at:
http://edelivery.oracle.com/
2. Click Sign In/Register.
3. Search for SLC, and then select Oracle StorageTek Library Console version. Click
Select Platform.
Note: Customer data on tape cartridges is never available to SLC or
the library. The external data interface of the tape drives is separate
from the library infrastructure.

Installing Standalone SLC
1-2 StorageTek SL8500 User's Guide
4. Verify Oracle StorageTek Library Console is listed under Selected Products, and
then click Continue.
5. Read the terms and restrictions. Indicate your acceptance, and then click
Continue.
6. Save the zip file. Extract the media pack to the desired location.
Installing Standalone SLC
1. Uninstall all previous versions of SLC before updating.
2. Download and extract the standalone SLC media pack (see "Downloading the SLC
Media Pack" on page 1-1).
3. Select the SLC installer file for your operating system (refer to the media pack
readme).
4. Review the information. Click Next.
5. Specify where to install SLC. Click Next.
6. Specify where to create the SLC shortcut icons. Click Next.
7. Verify the information is correct. Click Install.
8. Click Done.
Supported Platforms
■Solaris 10 SPARC, Solaris 10 x86
■Windows Server 2008 SP2 64-bit, Windows 2012 Enterprise Server
■Windows 7 SP1 64-bit, Windows 8 64-bit, Windows 8.1 64-bit
■Oracle Unbreakable Linux 5 (2.6.18) 32-bit
■SUSE Enterprise Linux 10.2 (2.6.16) 32-bit
Security Considerations
SLC interfaces with the primary library interface (PLI) over SSL, which provides a
secure communication path between the library and the SLC session. This prevents
unauthorized network users from monitoring library activity.
Installing Web-launched SLC
You only need to install web-launched SLC updates on the server. You can update the
web-launched SLC server while it is running. After the updates are installed, they are
downloaded automatically when a client starts the application.
1. Download and extract the web-launch SLC server (.war) file (see "Downloading
the SLC Media Pack" on page 1-1).
2. Deploy the file on the server (refer to the web server documentation).
Note: On Solaris, you cannot choose the default root directory.
Oracle recommends
/u-sr/bin or a similar location.

Installing Web-launched SLC
Installing StorageTek Library Console 1-3
Minimum Browser Requirements
■Internet Explorer 8 (on Windows 7: 64 bit)
■Firefox 17.0.2 ESR (on Windows 7: 64 bit)
Security Considerations
The web-launched SLC is digitally signed, which guarantees that the software has
been issued by Oracle Corporation and has not been altered or corrupted since it was
created. As a Java Web Start process, the web-launched SLC includes the security
features provided by the Java 2 platform.
Important: You are responsible for implementing all appropriate
additional security systems, including firewalls, and user access.

Installing Web-launched SLC
1-4 StorageTek SL8500 User's Guide

2
Logging In To SLC 2-1
2 Logging In To SLC
■Logging In For the First Time After Library Installation
■Logging In to the Standalone SLC
■Logging In to the Web-launched SLC
■Logging In to the Local Operator Panel
■Changing a User Password
Logging In For the First Time After Library Installation
1. With the admin user ID, log in to SLC with the first eight characters of the
activation password provided by Oracle.
2. Change the admin password:
a. Select Tools > User Mgmt
b. Complete the password fields.
c. Click Modify.
Logging In to the Standalone SLC
1. To start SLC on your system, either:
■Double-click the SLC desktop icon.
■Select Start > RunSLConsole or Launch > RunSLConsole.
2. Enter your login information. Click Log on.
Logging In to the Web-launched SLC
To log in using a browser, download Mozilla Firefox from http://www.mozilla.com .
On Solaris platforms, you can also log in to the web-launched SLC using the command
line.
1. Obtain the DNS alias or IP address of the SLC server.
2. Choose a login method:
Note: After an RE failover, log in using the IP address or DNS alias
of the newly active library controller (previously the standby
controller).

Logging In to the Local Operator Panel
2-2 StorageTek SL8500 User's Guide
– Command line — Available on Solaris only. In the terminal window, enter:
javaws http:// server_ID : port_ID /opel/slc.jnlp
–Browser— Available on either Windows or Solaris. In a browser on the client
system, go to the SLC Web Start application:
http:// server_ID : port_ID /opel
where:
■server_ID — Either the IP address or DNS alias of the SLC server.
■port_ID — Port ID of the SLC application, typically 8080.
■ opel — The name (context root) of the web-launched SLC application on the
server.
3. Click Launch Now.
4. Specify the action to take with the slc.jnlp file. Select either:
■Open with Java Web Start Launcher to start SLC directly.
■Save to Disk to save the slc.jnlp file to your client and log in to the SLC later.
5. If this is your first time running the web-launched SLC, complete the digital
signature warning dialog box (verify the publisher and click Run).
6. Enter your SLC login information. Click Log on.
Logging In to the Local Operator Panel
Only one user at a time can log in to the local operator panel.
1. If the screen is blank, touch the screen anywhere to activate the login screen.
2. Enter your login information.
3. Click Log on.
Changing a User Password
Each site has a fixed set of user IDs: admin (customer administrator), service (Oracle
support representative), and oem (third-party field service technician). Each user ID is
assigned a set of permissions that determines access to utilities within SLC.
1. Log in to SLC using the account you want to modify.
2. Select Tools > User Mgmt
3. Complete the following fields: Current Password, New Password, and Retype
Password.
4. Click Modify.

3
Activating Optional Features 3-1
3 Activating Optional Features
Hardware activation files enable optional features of the library, such as capacity
upgrades and partitioning. You must install one hardware activation file for each
feature purchased.
■Downloading a New Hardware Activation File
■Installing a New Hardware Activation File
■Displaying Current Hardware Activation Files
■Deleting a Hardware Activation File
■Enabling Features on a Library with Firmware Before FRS_7.00
Downloading a New Hardware Activation File
Only use this procedure for libraries with firmware FRS_7.00 or above. For libraries
with lower firmware levels, see "Enabling Features on a Library with Firmware Before
FRS_7.00" on page 3-3.
1. Go to the Oracle Software Delivery Cloud at:
http://edelivery.oracle.com/
2. Click Sign In /Register.
3. Read the terms and restrictions. Indicate your acceptance.
4. Search for SL8500, and then select the hardware activation file. Click Select
Platform.
5. Select GENERIC (All Platforms), and then click Select.
6. Verify the correct hardware activation file is listed under Selected Products, and
then click Continue.
7. Select the available release. Click Continue.
8. Read the terms and restrictions. Indicate your acceptance, and then click
Continue.
9. Save the zip file, and then extract it to the desired location.

Installing a New Hardware Activation File
3-2 StorageTek SL8500 User's Guide
Installing a New Hardware Activation File
1. Use SLC to log in to the target library.
2. Select Tools > Hardware Activation.
3. Click the Install Hardware Activation Keys tab.
4. Browse to the hardware activation file.
5. Review the hardware activation file details. Click Install.
6. Verify that the activation file installed successfully (see "Displaying Current
Hardware Activation Files" on page 3-2).
Displaying Current Hardware Activation Files
1. Log in to the target library.
As of firmware FRS_8.31 and SLC 6.25, all hardware activation files for a library
complex are shown on a single screen. You can log in to any library in the
complex.
2. Select Tools > Hardware Activation
3. Click the Current Hardware Activation Keys tab.
Deleting a Hardware Activation File
Deleting a hardware activation file is rarely necessary and can impact library
operations. Having extra hardware activation files installed on a library does not cause
problems (for example, capacity activation files that exceed the physical capacity of the
library).
1. Use SLC to log in to the target library.
2. Select Tools > Hardware Activation.
3. Click the Delete Hardware Activation Files tab.
4. Select the activation file to delete.
Note: As of firmware FRS_8.31 and SLC 6.25, a single partitioning
hardware activation file activates partitioning across an entire library
complex.
Note: You may need to perform additional tasks to use the new
feature (see "Configuring Capacity" on page 4-1 and "Partitioning the
Library" on page 5-1).
Note: To display a log of all hardware activation activity, use the
Reports utility (see "Viewing Library and Device Reports with the
Reports Utility" on page 12-1).