Stratasys Fortus K5 Series Operating instructions

Part No. 821465-0007_REV_A
Fortus®380/450mc
K5/K0 Series
SITE PREPARATION GUIDE

ii
LIABILITY STATEMENT
The information in this document is subject to change without notice.
Stratasys, Inc. makes no warranty of any kind with regard to this material, including, but not
limited to, the implied warranties of merchantability and fitness for a particular purpose.
Stratasys, Inc. shall not be liable for errors contained herein or for incidental or consequential
damages in connection with the furnishing, performance, or use of this material.
This document is protected by copyright. All rights reserved. Its use, disclosure, and possession are
restricted by an agreement with Stratasys per software copyright. No part of this document may be
photocopied, reproduced or translated into another language without the prior written consent of Stratasys,
Inc.
All drawings and information herein are the property of Stratasys Inc. All unauthorized use and reproduction
is prohibited.
TRADEMARK ACKNOWLEDGMENTS
Stratasys, Insight, FORTUS, and FDM are registered trademarks of Stratasys, Inc.
FORTUS 380mc and 450mc are a registered trademark and service mark of Stratasys Inc. in the United
States and other countries.
ULTEM™ is a registered trademark of SABIC or affiliates or subsidiaries.
All other product names and trademarks are the property of their respective owners, and Stratasys assumes
no responsibility with regard to the selection, performance, or use of these non-Stratasys products. Product
specifications subject to change without notice.

iii
TABLE OF CONTENTS
ABOUT THE FORTUS 380MC & 450MC................................................. 1
COMPONENTS.......................................................................................................................... 1
380mc Highlights ............................................................................................................................................... 1
450mc Highlights ............................................................................................................................................... 1
HOW TO USE THIS GUIDE....................................................................................................... 1
SITE PREP TASKS.................................................................................. 2
SELECTING THE SITE..............................................................................................................2
SPACE REQUIREMENTS ......................................................................................................... 2
Dimensions and Weights ................................................................................................................................... 2
Minimum Clearances......................................................................................................................................... 3
ENVIRONMENTAL REQUIREMENTS ...................................................................................... 4
Heat Output ....................................................................................................................................................... 4
Power Consumption .......................................................................................................................................... 4
ELECTRICAL REQUIREMENTS ............................................................................................... 4
AC Power Requirements ................................................................................................................................... 4
Optional UPS Connectivity ................................................................................................................................ 5
Optional AC Transformers ................................................................................................................................. 5
LAN REQUIREMENTS .............................................................................................................. 7
RECEIVING THE PRINTER..................................................................... 7
INSPECT CRATE FOR DAMAGE ............................................................................................. 7
PREPARING FOR INSTALLATION ......................................................... 8
REQUIRED TOOLS AND EQUIPMENT .................................................................................... 8
UNPACKING THE PRINTER ..................................................................................................... 8
Remove Shipping Materials............................................................................................................................... 8
Remove Printer from Shipping Base - Fork Lift Instructions............................................................................ 10
Remove Printer from Shipping Base - Ramp Instructions ............................................................................... 11
Removal of Rear Panels and Cover ................................................................................................................ 13
SERVICE CONNECTIONS ...................................................................................................... 16

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REVISION LOG
SAFETY
The following basic safety tips are given to ensure safe installation, operation, and maintenance of Stratasys
equipment and are not to be considered as comprehensive on matters of safety. Although the Fortus 380mc
and 450mc are designed to be safe and reliable printers, access to areas of the printer are potentially
dangerous.
SAFE ENVIRONMENT
• Connect equipment to a grounded facility power source. Do not defeat or bypass the ground lead.
• Know the location of equipment branch circuit interrupters or circuit breakers and how to turn them
on and off in case of emergency.
• Know the location of fire extinguishers and how to use them. Use only ABC type extinguishers on
electrical fires.
• Know local procedures for first aid and emergency assistance at the customer facility.
• Use adequate lighting at the equipment.
• Maintain the recommended range of temperature and humidity in equipment area.
• Do not use this product in an environment containing volatile or flammable compounds.
Revision Date Description of Changes
821465-0001, Rev. A August 2014 Initial release.
821465-0002, Rev. A October 2014 Added 380mc information throughout.
821465-0003_REV_A August 2015 Added air quality information to the Environmental
Requirements section.
821465-0004_REV_A November 2015 Added ULTEM 1010 information throughout.
Updated document branding per new Stratasys design
and guidelines.
821465-0005_REV_A November 2015 Revised the information pertaining to moving the
printer.
821465-0006_REV_A January 2016 Revised the information pertaining to removing
shipping materials.
821465-0007_REV_A October 2016 Added Optional UPS information.

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ABOUT THE FORTUS 380MC & 450MC
The 380mc and 450mc printers incorporate the latest in innovative technologies to provide you with
precise prototypes from a CAD design. Stratasys’ Fused Deposition Modeling (FDM) technology provides
prototype parts, including internal features, that can be used to field-test form, fit, and function. Direct Digital
Manufacturing (DDM) allows for the creation of customized end-use parts straight from 3D CAD data. The
380mc/450mc features a servo/belt driven XY gantry with multiple high temperature modeling material
capability.
COMPONENTS
• The 380mc or 450mc Printer (depending on model purchased)
• Material Package(s)
• Welcome Kit (containing your user documentation, software CDs, common tools for maintaining
the printer, and a variety of replacement parts)
• A Computer Workstation (not sold by Stratasys)
380MC HIGHLIGHTS
• Maximum build area of 14 x 12 x 12 inch (356 x 305 x 305 mm)
• Material Canister Bays: 1 model, 1 support
• Touchscreen Graphical User Interface
450MC HIGHLIGHTS
• Maximum build area of 16 x 14 x 16 inch (406 x 356 x 406 mm)
• Material Canister Bays: 2 model, 2 support
• Touchscreen Graphical User Interface
HOW TO USE THIS GUIDE
This guide provides information for selecting an appropriate location for the Fortus 380mc/450mc. Instructions
and specifications pertain to both the 380mc and 450mc model, unless otherwise stated. This guide also
provides instructions for unpacking and preliminary set-up. Information of particular importance is presented in
one of three formats:
Warning: A WARNING indicates a procedure that may cause injury to an operator if
the procedure is not followed.
A WARNING will precede the paragraph of instruction to which it relates.
Caution: A CAUTION indicates a procedure that may cause damage to equipment
if the procedure is not followed.
A CAUTION will precede the paragraph of instruction to which it relates.
Note: A NOTE is used to highlight a specific point or to provide an operational tip.
While useful, a NOTE does not indicate a procedure that can cause injury or
damage if it is not followed.
A NOTE will follow the paragraph of instruction to which it relates.

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SITE PREP TASKS
SELECTING THE SITE
Decide where to install the printer based on the following:
1. Space Requirements
2. Environmental Requirements
3. Electrical Requirements
4. LAN Requirements
SPACE REQUIREMENTS
DIMENSIONS AND WEIGHTS
Make sure that the installation site floor space can accommodate the printer’s weight and dimensions, plus
required clearances.
* The printer can be moved through a standard 36 inch (91.44 cm) door opening with exterior panels and covers
installed. An absolute minimum depth of 34 inches (86.36 cm) can be achieved through removal of the rear
service access panels and top cover. See “Removal of Rear Panels and Cover” on page 13 for instructions.
** An absolute minimum printer height of 73 inches (185.42 cm) can be achieved through the removal of several
structural components by a qualified 380/450mc Service Representative. Refer to Service Bulletin SB00254 for
details of required disassembly.
Note: The 380mc and 450mc are capable of generating vibrations depending
mainly on part build geometry and material characteristics. This consideration will
need to be taken into account if locating the printer near vibration sensitive
equipment.
Crated Width: 60.0 inches (152.40 cm)
Depth: 45.9 inches (116.59 cm)
Height: 87.0 inches (220.98 cm)
Uncrated Width: 51.0 inches (129.5 cm)
Depth: 35.5 inches* (90.2 cm)
Height: 78.1 inches** (198.4 cm)
Shipping Weight 1500 pounds (680 kg)
Printer Weight 1325 pounds (601 kg)

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MINIMUM CLEARANCES
Figure 1: Minimum Clearances
Side Clearance Minimum 30 inches (76.20 cm) on each side
Rear Clearance Minimum 12 inches (30.48 cm)
Front Clearance Minimum 36 inches (91.44 cm)
Overhead Clearance Minimum 24 inches (60.96 cm)
24 inches (60.96 cm) minimum for overhead clearance
36 inches
(91.44 cm)
FrontRear
12 inches
(30.48 cm)
30 inches
(76.20 cm)
30 inches
(76.20 cm)

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ENVIRONMENTAL REQUIREMENTS
• The 380mc and 450mc are for indoor use only.
• Air quality conditions with excessive solid particulates (conductive or
non-conductive) may result in system damage.
• Air quality conditions in which airborne oils are allowed to accumulate on or within the printer
can damage the plastic components.
• Operating temperature shall be in the range of 65°F to 86°F (18°C to 30°C), with relative
humidity range of 30% to 70% non-condensing.
• Storage temperature shall be in the range of -40°F to 129.2°F (-40°C to 54°C), with relative
humidity range of 10% to 85% non-condensing.
• Altitude shall not exceed 6561.68 feet (2000 m).
• Noise emission (acoustic):
• <65dBA when idle
• <66dBA when building
HEAT OUTPUT
Heat dissipation occurs mostly through the top of the printer. Heat output is material dependent due to the
various temperatures maintained in the build chamber.
POWER CONSUMPTION
Power consumption is material dependent due to the various temperatures maintained in the build chamber.
ELECTRICAL REQUIREMENTS
AC POWER REQUIREMENTS
• 50/60 Hz 5 wire (LLL+N+PE) dedicated circuit.
• Voltage: 120/208 VAC 3 phase nominal.
• Current: 18A.
• In-rush: 50 Amps max for less than 10 milliseconds, 21 Amps max for less than 20 seconds.
• Maximum input voltage variation: ±10% of nominal.
• Leakage (touch) current: <1.0mA (under all conditions), 0.0mA (when OFF).
Material Type Heat Output (while building) Heat Output (while idle)
ABS ~8,000 BTU/hr ~7,000 BTU/hr
PC ~12,500 BTU/hr ~11,500 BTU/hr
ULTEM 9085 (resin) ~15,500 BTU/hr ~14,500 BTU/hr
ULTEM 1010 (resin) ~19,900 BTU/hr ~18,550 BTU/hr
Material Type Power Consumption
(while building)
Power Consumption
(while idle)
ABS 2250W 2050W
PC 3550W 3000W
ULTEM 9085 (resin) 4500W 4200W
ULTEM 1010 (resin) 5850W 5450W

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Operation of the printer outside this range is not recommended; degradation of performance and shortened
component life expectancy will be experienced. The printer is to be operated on a 3-phase service meeting the
recommendations for power quality given in IEEE Standard *141-1993. Facilities who are unsure of their power
quality should contact their service provider.
* IEEE Standards licensing rules prohibit Stratasys from distributing the Standard. End users who wish to review the Standard are
responsible for its individual purchase.
OPTIONAL UPS CONNECTIVITY
A connector at the rear of the printer is provided allowing an external UPS to initiate the safe shutdown of the
printer. At a minimum the external UPS should meet the following minimum requirements:
• Output power rating: >10KVA
• Output waveform: sine-wave
• Run time: UPS must be rated to provide a minimum of 7 minutes of battery operation.
About the printer UPS connector:
• The UPS connector is located in lower most position of the rear connection plate. See Figure 2.
• The printer's connector profile is female D-Sub 9 pin; this is NOT a serial communication port.
• Only pins 7 and 9 of the connector are used with remaining pins having no internal connections.
• When the circuit between pins 7 and 9 is open (>5000ohms) the printer operates normally.
• Closing the circuit (<400ohms) between pins 7 and 9 initiates a safe shutdown process as if the
front power off button was depressed.
Figure 2: UPS Connections
OPTIONAL AC TRANSFORMERS
Two optional AC transformers are available from Stratasys for facilities with AC electrical services outside of the
208 VAC specification. The transformers meet applicable electrical and safety standards and carry both the CE
Mark and the Mark of a Nationally Recognized Test Laboratory (NRTL) for North America.
A transformer electrical wiring diagram, for use by a qualified electrician, is located within the transformer.
Note: Stratasys does not recommend external UPS makes or models.
Additionally, the cable and connector interfacing the UPS to the printer is the
responsibility of the UPS supplier and/or end user.
Transformer PN Specifications Weight
155-01200 8.0 KVA 200-240 VAC 50/60 Hz Delta-Wye 195 pounds (88 kg)
155-01400 8.0 KVA 380-480 VAC 50/60 Hz Delta-Wye 200 pounds (90 kg)
Rear Connection Plate Simplified UPS Configuration

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Figure 3: Transformer Dimensions & Mounting Specifications
(applicable to both transformers)
When configuring the transformer for different input voltages, the internal tap 1 connection wires (typically
colored yellow, red and orange) must be moved to the appropriate tap position (terminal block number) shown
on the connection diagram attached to the inside cover of the transformer. 3 phase input is connected to the
same terminal block positions as the tap 1 connection wires, per the connection diagram (see Figure 4 for an
example).
Figure 4: Internal Jumper Configuration

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LAN REQUIREMENTS
A LAN connection is required for communication and file transfer functions.
The LAN connection is a 100 base T, Ethernet protocol, RJ45 connector. One 25 foot (7.62 m) CAT5, 10/100
base T cable is supplied with the printer, located in the Startup Kit.
The printer will function in either DHCP or Static IP configurations.
RECEIVING THE PRINTER
INSPECT CRATE FOR DAMAGE
Before opening the shipping crate, inspect the crate for signs of exterior damage.
Report evidence of excessive damage to Stratasys and the shipping company.
Note: Printers configured with a network option of UPnP=ON will occasionally
broadcast a unique system identifier across the network for use by the Insight FDM
Control Center software application.
Refer to Insight’s user information for workstation requirements.

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PREPARING FOR INSTALLATION
REQUIRED TOOLS AND EQUIPMENT
• Basic hand tools (powered screwdriver or drill with Phillips bit).
UNPACKING THE PRINTER
REMOVE SHIPPING MATERIALS
1. Inspect the Tip Indicators (2) and ShockWatch indicator affixed to the exterior of the cardboard box.
If possible, take a picture of these indicators to share with your installation representative. If damage
is detected upon installation, this photo will assist your installation representative in determining the
cause of damage (Figure 5).
2. Using a Phillips screwdriver, remove the cover mount screws from the base of the crate (Figure 5).
Figure 5: Shipping Crate Detail
Note: If you intend to remove the printer from its shipping base via the ramp, ensure
that there is sufficient clearance for the ramp to be lowered before you begin the
process of unpacking the printer. The printer’s shipping base indicates the location
of the ramp.
Shipping
Bands (5)
Cover Mount
Screws
Tip
Indicator
1 on rear
1 on left side
(as shown)
(not pictured)
ShockWatch Indicator
1 on front (as shown)

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3. Carefully cut the shipping bands (Figure 5).
4. Remove the cardboard cover from the top of the crate and then remove the foam restraining insert
(Figure 6).
5. Remove the 2 protective cardboard container panels (Figure 6).
6. Carefully tear away all clear plastic wrapping.
Figure 6: Unpacking the Printer (cover removed)
7. Remove the printer from the shipping base, this can be done using a fork lift (see “Remove Printer
from Shipping Base - Fork Lift Instructions” on page 10) or manually via the use of a ramp (see
“Remove Printer from Shipping Base - Ramp Instructions” on page 11).
Warning: Shipping bands are very tight; when cutting shipping bands they may pop
open with force. Wear safety glasses when removing the shipping bands.
Protective
Cardboard
Container
Panels (x2)

10
REMOVE PRINTER FROM SHIPPING BASE - FORK LIFT INSTRUCTIONS
1. Remove all tape and carefully cut the plastic bag encasing the printer. Unwrap the printer by pulling
the plastic bag downward.
2. Ensure that the bag is not blocking the fork lift openings or the printer’s casters. If needed, cut away
the plastic bag’s material from these locations.
3. Using a forklift, carefully raise the printer vertically and remove the shipping base.
Figure 7: Opening for Forks
4. Gently lower the printer, until it rests on its casters.
5. Inspect the printer’s exterior for dents and scratches. Immediately report any damage to Stratasys
and the shipping company.
6. Roll the printer into its approximate operating location.
Caution: Use care when cutting the plastic bag to avoid scratching the printer’s
surfaces.
Caution: Access the fork lift openings from the back of the printer (Figure 7).
Note: Position the printer to allow at least three feet of clearance on all sides until
the installation process is complete, see “Space Requirements” on page 2.Final
installation and setup must be accomplished by a qualified service representative.
Opening for forks

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REMOVE PRINTER FROM SHIPPING BASE - RAMP INSTRUCTIONS
1. Unlatch the two link locks securing the ramp in a vertical position (Figure 8), and gently lower the
ramp onto a level surface (Figure 9).
Figure 8: Ramp Hardware (viewed from side)
Warning: Before removing the printer via the ramp, ensure that you have enough
manpower to remove the printer from the shipping base, as the printer is heavy (see
“Dimensions and Weights” on page 2). A minimum of 3 capable adults should be
used to remove the printer from the shipping base.
Link Lock
(1 per side)
Ramp (in vertical
shipping position)

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Figure 9: Ramp Down Detail
2. Remove the foam restraining insert between the ramp and the printer (Figure 9).
3. Remove all tape and carefully cut the plastic bag encasing the printer. Unwrap the printer by pulling
the plastic bag downward.
4. Ensure that the bag is not blocking the ramp or the printer’s casters. If needed, cut away the plastic
bag’s material from the exit side of the ramp to ensure that the printer can roll freely down the ramp.
5. Carefully roll the printer from the shipping base using the ramp.
6. Inspect the printer’s exterior for dents and scratches. Immediately report any damage to Stratasys
and the shipping company.
7. Roll the printer into its approximate operating location.
Caution: Use care when cutting the plastic bag to avoid scratching the printer’s
surfaces.
Note: When removing the printer it is recommended that one person guide each
side, while a third person support the front of the printer (to ensure that the oven
door and canister bay doors do not open).
Note: Position the printer to allow at least three feet of clearance on all sides until
the installation process is complete, see “Space Requirements” on page 2. Final
installation and setup must be accomplished by a qualified service representative.
Foam Insert

13
REMOVAL OF REAR PANELS AND COVER
The rear service access panels and top cover can be removed in order to reduce the printer depth to an
absolute minimum of 34 inches (86.36 cm). If absolute minimum printer depth is not required, proceed to
“Service Connections” on page 16.
To remove the rear service access panels:
1. Using a 5 mm Allen wrench, loosen but do not remove the 4 fasteners securing the upper rear panel
(see Figure 10).
2. Set the panel aside.
3. Using a 5 mm Allen wrench, loosen but do not remove the 4 fasteners securing the lower rear panel
(see Figure 10).
4. Set the panel aside.
Figure 10: Rear Panel Removal
Upper Panel Lower Panel

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To remove the rear top cover:
1. Open the rear top cover. Disconnect the electrical wiring for the rear top cover cooling fans by
pulling the connectors apart (Figure 11).
2. Using a 4 mm Allen wrench, remove the p-clamp mounting screws (2) from the upper p-clamps
(Figure 11).
3. Using a 5 mm Allen wrench remove the p-clamp mounting screws (2) from the lower p-clamps
(Figure 11).
Figure 11: Disconnect Fan Wiring & P-Clamps
4. Using a 4 mm Allen wrench, remove the rear top cover slider stop bolt (1) (Figure 12).
Figure 12: Disconnect Stop Bolt
Disconnect
Fan Cables
(2)
Remove using a
4 mm Allen wrench (2)
Remove using a
5mm Allen wrench
(2)

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5. Close the rear top cover. Using a 5 mm Allen wrench, remove the hinge mounting screws (4) from
the crossbar (Figure 13).
Figure 13: Hinge Mounting Screw Locations
6. Lift the top cover up and away from the printer to remove, and set aside (Figure 14).
Figure 14: Rear Top Cover Removal
Note: Only remove the hinge screws from the crossbar, which secure the top cover
to the printer. Do not remove the hinge screws within the top cover itself.
Note: The rear top cover and rear service access panels can be set aside for the
installation service representative to reinstall.

16
SERVICE CONNECTIONS
After removing the lower rear panel (see Figure 10), connect the printer to the electrical service
terminal block as follows (Figure 15):
• Line 1 connects to terminal block L1 (black out).
• Line 2 connects to terminal block L2 (red out).
• Line 3 connects to terminal block L3 (blue out).
• N is neutral (white out).
• Ground wire connects to the ground lug (protective earth).
Figure 15: Line Connections
Warning: A licensed electrician must perform all AC electrical service connections
to the printer.
Consult a licensed electrician to comply with all applicable local and national electric
codes.
Do not apply power to the printer until the installation service representative has
verified that AC service connections have been made correctly.
Electrical
Service
Terminal
Block
Ground Lug
(protective
earth)
Power
Cable
*Line connections at lower right corner of printer, as viewed from the rear.