Stratasys Origin One User manual

DOC-30001 Rev. D
Origin One®
3D Printing System
Version 2.7
User Guide


User Guide
Page ii
© Copyright 2022-2023 Stratasys. All rights reserved.
Copyright Statement
Copyright © 2023 Stratasys Ltd. All rights reserved.
No part of this document may be photocopied, reproduced, or translated into any human or
computer language in any form, nor stored in a database or retrieval system, without prior
permission in writing from Stratasys. This document may be printed for internal use only. All
copies shall contain a full copy of this copyright notice.
Trademarks Acknowledgments
Stratasys, GrabCAD, GrabCAD Print, and Origin One are trademarks of Stratasys and/or
subsidiaries or affiliates and may be registered in certain jurisdictions. Netfabb is a registered
trademark of Autodesk. All other product names and trademarks cited in this book are the
property of their respective owners.
Liability Statement
Stratasys shall not be liable for errors contained herein or for incidental or consequential
damages in connection with the furnishing, performance, or use of this material. Stratasys
makes no warranty of any kind with regard to this material, including, but not limited to, the
implied warranties of merchantability and fitness for a particular purpose. It is the responsibility
of the system owner/material buyer to determine that Stratasys material is safe, lawful, and
technically suitable for the intended application as well as identify the proper disposal (or
recycling) method consistent with local environmental regulations. Except as provided in
Stratasys' standard conditions of sale, Stratasys shall not be responsible for any loss resulting
from any use of its products described herein.
Disclaimer
Customer acknowledges the contents of this document and that Stratasys parts, materials, and
supplies are subject to its standard terms and conditions, available on 
http://www.stratasys.com/legal/terms-and-conditions-of-sale, which are incorporated herein by
reference.
The specifications and/or information on which this document is based are subject to change
without notice.
www.stratasys.com
Comments: [email protected]
Revision Log
Translations of this guide are updated periodically. If you are consuming a translated
version, check the English version for latest revision and list of updates.
Table 1: Revision history
Revision Release
Date Description of Changes
AFEB 2022 Initial Release


User Guide
Page iii
© Copyright 2022-2023 Stratasys. All rights reserved.
BMAR 2022
• Deleted Anchoring Your Printer for CE Compliance section and associated
fasteners.
• Changed references from “customer hub” to “support center”.
COCT 2022
• Updated T-handle size to 6Nm 5mm.
• Added Origin Local Hub information.
• Added GrabCAD Print information.
• Added additional accessories.
• Added a pre-print checklist.
• Updated images from v2.6 to current v2.7 images in Chapter 1.
• Added Adjusting Dreve programs for Origin One Dental
DAUG 2023 Added Securing Origin One Printer to Origin One stand.
Table 1: Revision history
Revision Release
Date Description of Changes

Page iv
Contents
1 Service and Support ........................................................1
Service and Software Support ....................................................................... 1
Stratasys Online Resources................................................................................................ 1
Stratasys Academy .................................................................................................. 1
Stratasys Support Center......................................................................................... 2
Stratasys Academy YouTube Channel .................................................................... 2
GrabCAD Community............................................................................................... 3
Safety Instructions ......................................................................................... 3
General Precautions............................................................................................................ 3
Proper Personal Protective Equipment (PPE)..................................................................... 4
Hazard Types ...................................................................................................................... 4
Product Safety Signs........................................................................................................... 4
Product Safety Label Locations........................................................................................... 6
Potential Safety Hazard Areas ............................................................................................ 7
Build Chamber.......................................................................................................... 7
Linear Drive.............................................................................................................. 7
Door Locks .......................................................................................................................... 7
General Safety Practices..................................................................................................... 7
Environmental Requirements .............................................................................................. 8
General .................................................................................................................... 8
Physical.................................................................................................................... 8
Environmental .......................................................................................................... 8
2 Printer Setup....................................................................9
General Information ....................................................................................... 9
Welcome.............................................................................................................................. 9
Product Overview ................................................................................................................ 9
Welcome Kit Contents......................................................................................................... 9
Basic Setup.................................................................................................. 10
Identifying Your Printer ....................................................................................................... 11
Making the Network Connection ........................................................................................ 11
Connecting the Power Cable............................................................................................. 12

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User Guide
Page v
Origin One Stand Setup............................................................................... 12
Securing the Printer to the Origin One Stand .................................................................... 13
3 System Components ..................................................... 16
Printer Overview .......................................................................................... 16
Main Components.............................................................................................................. 16
Software....................................................................................................... 17
Firmware............................................................................................................................ 17
Installing GrabCAD PrintTM ......................................................................................................................... 17
GrabCAD and GDPR.............................................................................................. 18
Connecting to the Origin One Printer ..................................................................... 18
Netfabb®Software............................................................................................................. 18
4 User Interface ................................................................ 19
Overview ...................................................................................................... 19
Job Selection ..................................................................................................................... 20
System Settings................................................................................................................. 20
System Utility Controls ........................................................................................... 21
Analytics ............................................................................................................................ 22
System Analytics .................................................................................................... 22
Viewing Print Job Information ............................................................................................ 23
Print Status Display ........................................................................................................... 23
Network Configuration ....................................................................................................... 24
Static IP Configuration............................................................................................ 24
5 Operating the Printer ..................................................... 27
Basic User Operations ................................................................................. 27
Powering ON the Printer.................................................................................................... 27
Pre-Print Procedures ......................................................................................................... 28
Installing the Build Platform .................................................................................... 28
Pre-Build Checklist ............................................................................................................ 29
File preparation....................................................................................................... 29
Printer preparation.................................................................................................. 29

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User Guide
Page vi
Filling and Installing a Tray Into the Printer........................................................................ 30
Post-Print Procedures........................................................................................................ 31
Removing Parts From Build Platform ..................................................................... 31
Detaching Printed Parts.......................................................................................... 33
Cleaning Printed Parts............................................................................................ 34
Post-Print Curing .................................................................................................... 35
Removing/Emptying the Resin Tray ....................................................................... 35
Cleaning Resin Tray and Build Platform................................................................. 36
Powering OFF the Printer .................................................................................................. 37
Adjustments and Calibrations ...................................................................... 37
Calibrating the Build Platform ............................................................................................ 37
Adjusting Dreve Programs for Origin One Dental.............................................................. 39
Origin Local Hub .......................................................................................... 40
Connecting to the Origin Local Hub................................................................................... 40
Origin Platform................................................................................................................... 40
Uploading Models................................................................................................... 40
Material Settings..................................................................................................... 41
Admin Tools ....................................................................................................................... 43
Home Tab............................................................................................................... 43
Printers tab ............................................................................................................. 43
Firmware tab........................................................................................................... 44
Projectors tab ......................................................................................................... 44
Tags........................................................................................................................ 44
6 Maintenance .................................................................. 46
Overview ...................................................................................................... 46
Rebooting..................................................................................................... 46
Cleaning....................................................................................................... 46
Cleaning the Midplate Glass.............................................................................................. 46
Cleaning Printer Components............................................................................................ 47
Tray Sanitation................................................................................................................... 47
Replacing Fan Filters......................................................................................................... 47
Lubricating the Linear Drive............................................................................................... 50

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User Guide
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Tray Maintenance ........................................................................................ 51
Replacing Tray Sheets....................................................................................................... 51
Part Replacement Procedures..................................................................... 57
Replacing the Resin Ingress Tube..................................................................................... 57
7 Troubleshooting ............................................................. 60
Getting Help ................................................................................................. 60
Finding a Remedy........................................................................................ 61
Troubleshooting Issues and Solutions............................................................................... 62
Stuck Build Platform Mitigation Procedure ............................................................. 62
Solutions for First Layer Adhesion Issues .............................................................. 63
Solutions for Transition Region Adhesion Issues ................................................... 65
Solutions for Unwanted Material Layer Lines on Parts........................................... 66
Solutions for Part Delamination Issues................................................................... 67
8 Supplementary Info........................................................ 69
Declaration of Conformity ............................................................................ 69
Regulatory and Environmental Information.................................................. 69
Compliance........................................................................................................................ 69
EMC Class A Warning........................................................................................................ 69
FCC Statements (U.S.A.) .................................................................................................. 69
UK Conformity Assessed (UKCA) Marking........................................................................ 70
Canada Electromagnetic Compatibility (EMC) .................................................................. 70
Normes de Sécurité (Canada)................................................................................ 70
DOC Statement (Canada) ...................................................................................... 70
MSDS (Material Safety Data Sheet) .................................................................................. 70
Equipment Recycling ......................................................................................................... 71


Service and Software Support Stratasys Online Resources
Page 1
© Copyright 2022-2023 Stratasys. All rights reserved.
1 SERVICE AND SUPPORT
This chapter provides information on service and support for the Origin One as well as safety
information and safety label locations.
Service and Software Support
If you have a problem with your printer that is not covered in this guide, contact Stratasys
Customer Support. Contact information is available from the Stratasys website at: https://
support.stratasys.com/en/contact-us.
When calling in for service, always have your printer’s hardware serial number available (see
“Identifying Your Printer” (page 11)).
Stratasys Online Resources
Stratasys encourages you to learn more about additive technologies and your Stratasys printer.
A wealth of information is available on our online platforms.
Subscribe to our customer newsletter for quarterly updates on Stratasys knowledge and
training. You can learn about the release of new documentation and learning resources.
Stratasys Academy
Stratasys Academy is your online learning platform where you can quickly learn and acquire
skills on additive technologies and your Stratasys printer.
To guide you in your learning, our online academy provides a variety of resources such as an
extensive library of videos and eLearning modules. We periodically update the site with new
content. Start your learning journey today.
Figure 1: Stratasys Academy


Service and Software Support Stratasys Online Resources
Page 2
© Copyright 2022-2023 Stratasys. All rights reserved.
Stratasys Support Center
The Support Center is a knowledge base that includes information about design, applications,
printing material, and links to many other resources.
In addition, you can check the latest revision of the user guide for your Stratasys 3D printer and
download documents in different languages.
The Support Center is available in multiple languages. You can change the display language
using the language drop-down menu in the top-left corner of the homepage.
Figure 2: Support Center
Stratasys Academy YouTube Channel
The Stratasys Academy YouTube Channel features instructional videos about how to operate
and maintain Stratasys printers. The channel includes dedicated playlists for different printers
and special topics like post-processing.
Make sure to check out this new Stratasys Academy Channel and remember to subscribe!
Figure 3: Stratasys Academy YouTube Channel


Safety Instructions General Precautions
Page 3
© Copyright 2022-2023 Stratasys. All rights reserved.
GrabCAD Community
The Tutorials section of the GrabCAD Community portal is a valuable resource for Stratasys-
sponsored and user-generated 3D printing tips. You can also ask 3D-related questions on the
portal and download free CAD files.
Figure 4: GrabCAD Community
Safety Instructions
The following basic safety tips are given to ensure safe installation, operation, and
maintenance of Stratasys equipment and are not to be considered as comprehensive on
matters of safety. The Origin One printer is designed to be safe and reliable rapid prototyping
printers. Access to areas of the printer are potentially dangerous.
General Precautions
• If the equipment is used in a manner not specified by the manufacturer, the protection
provided by the equipment may be impaired.
• Before handling resins and solvents, fully read and understand the appropriate Safety Data
Sheets (SDS).
• Printers should be installed in a controlled environment with all necessary safety
precautions.
• Use printer in a well-ventilated area. If used within an enclosed area, proper air-changes,
ventilation, and exhaust systems are required. Contact a Stratasys representative to
determine requirements for your specific application.
• Keep printer and material resins away from direct and indirect sunlight.
• When using chamber heating, surface temperature of metal components inside the
chamber may exceed 60°C (140°F). Use appropriate precautions such as gloves to avoid
burns.
• Use caution when accessing the build chamber. Build platform operation can pinch or
crush.
• Do not look directly at the projected UV light during operation, as UV exposure can cause
eye damage.
• ONLY operate with 110V, 3-prong, or 220V, 2-Prong, Grounded Power Connectors.
DO NOT replace detachable power supply cord with an inadequately rated cord.


Safety Instructions Proper Personal Protective Equipment (PPE)
Page 4
© Copyright 2022-2023 Stratasys. All rights reserved.
Proper Personal Protective Equipment (PPE)
Proper PPE should be worn at all times while working around the print bench or handling
resins, solvents and cleaners, hazardous waste, etc. PPE should include but is not limited to:
• Nitrile gloves
• Lab coat
• Safety glasses
Refer to the appropriate Safety Data Sheets for additional safety precautions and required
PPE.
Hazard Types
Stratasys recommends that qualified personnel perform all services. All personnel working on
or around the printer should know the meaning of the following hazard classifications
throughout this guide.
•Warnings and Cautions precede the paragraph to which they pertain.
•Notes follow the relative paragraph.
Product Safety Signs
Warning:
Indicates a potentially hazardous situation which, if not avoided, may result in injury
or death.
Caution:
Indicates a situation which, if not avoided, could result in damage to equipment.
Indicates additional information relative to the current topic.
Always read and adhere to safety statements, and be aware of the following safety
signs when you see them on the printer.


Safety Instructions Product Safety Signs
Page 5
© Copyright 2022-2023 Stratasys. All rights reserved.
Stratasys makes every effort to ensure that our printers are safe and reliable at all times.
However, there will be times when you must access areas of the printer where potentially high
voltages, hot temperatures, and/or moving mechanical components could cause severe injury.
Table 1: Safety signs in printer
Warning Symbols Meaning Comments
Information Provides additional information that is helpful to
properly use the printer.
Warning
Exclamation mark: This icon is used for other
instances and items for which a standard symbol does
not exist.
WARNING:
Pinch Point
This icon identifies instances where moving parts of
the machine create a hazard for hands and fingers
while the machine is in operation.
WARNING:
Burn Hazard
Surface temperature of metal components may
exceed 60°C (140°F). Use appropriate precautions to
avoid burns.
WARNING:
Hazardous
Chemicals
The photocured resins inside the machine must be
handled with the appropriate precautions, in
accordance with the SDS of the resin.
WARNING:
Ultraviolet
Radiation
This icon identifies instances where damaging levels
of ultraviolet radiation may be present. Personnel
should be required to wear eye protection with UV
certified lenses while the machine is in operation.
WARNING: Do
Not Open
Opening the door while the machine is in operation will
introduce additional hazards. To reduce the overall
hazard level, do not open the door while the machine
is in operation.


Safety Instructions Product Safety Label Locations
Page 6
© Copyright 2022-2023 Stratasys. All rights reserved.
Product Safety Label Locations
Figure 5: Front door safety label locations
Figure 6: Linear drive safety label location


Safety Instructions Potential Safety Hazard Areas
Page 7
© Copyright 2022-2023 Stratasys. All rights reserved.
Potential Safety Hazard Areas
The following components and areas of the printer are highlighted as potential safety hazards
that may cause system failure or reliability problems if proper safety procedures are not
followed.
Build Chamber
Linear Drive
Door Locks
A reed switch is used to communicate the status of the build chamber door. The build chamber
door interlocks must be disabled on the printer touchscreen before the door can be opened.
Linear drive motion is possible with the build chamber door open. Use caution when accessing
the build chamber.
General Safety Practices
Abide by these general safety practices when working with this printer.
Warning: Hot Surfaces.
Always wear safety gloves and long sleeves when working inside the oven.
Components are hot.
Warning: Moving Parts.
Never wear a tie, loose clothing or dangling jewelry when working around moving
components of the printer.
Keep hands clear of the area between the build platform and the resin tray/midplate
glass while the printer is powered on.
Warning: High Voltage.
High voltage is present in the printer.
Warning: Falling Hazard.
Only use an OSHA or CE approved step stool when accessing the area under the
top cover of the printer.
Warning: Hot Surfaces.
Always wear safety gloves and long sleeves when working inside the oven.
Components are hot.


Safety Instructions Environmental Requirements
Page 8
© Copyright 2022-2023 Stratasys. All rights reserved.
Environmental Requirements
General
• Model: Origin One
• Process type: P3(Programmable Photopolymerization)
• Materials: Photocurable materials from the Stratasys ecosystem materials partners
• Build Dimensions (W × D × H) - (may be slightly reduced to increase dimensional
accuracy)
7.56 in × 4.25 in × 14.57 in (192 mm × 108 mm × 370 mm)
• Feature Resolution: Typically <50 μm (<1.97 in) - (material and design-dependent)
• Process Energy: UV 385 nm (284.0 ft lbs) and Thermal
• Resin Tray Capacity: 15 - 65 fl oz (2 liters max)
• Supported File Types: STL and Zip of PNG images
Physical
• System Dimensions (W × D × H)
• Printer Crated:
• 316 lbs (143.5 kg)
• 30.0 in × 35.0 in × 55.0 in (762 mm × 889 mm × 1397 mm)
• Printer Uncrated*:
• 180 lbs (81.6 kg)
• 20.2 in × 22.6 in × 46.8 in (512 mm × 575 mm × 1189 mm)
*W–Includes side fans; D–Includes front handle and rear hinges; H–Includes
adjustable legs and top cover
• Power Requirements:
• 100 - 120 VAC, 50/60 Hz, 7.1 A, 1 Ph
• 200 - 240 VAC, 50/60 Hz, 3.5 A, 1 Ph
• Connectivity: Ethernet
Environmental
• The Origin One printer operating temperature needs to be in the range of 59°F - 86°F
(13°C - 30°C), with relative humidity range of 30% - 70% non-condensing.
• The Origin One printer must be kept in an environment free of dust particulates to prevent
damage to sensitive internal optics.


General Information Welcome
Page 9
© Copyright 2022-2023 Stratasys. All rights reserved.
2 PRINTER SETUP
This chapter describes the basic setup of the Origin One.
General Information
Welcome
Congratulations on receiving your Origin One! This user manual covers the specifications and
relevant components of your printer. Recommended procedures are explained to ensure your
parts are printed safely and efficiently. Additional sections on cleaning, troubleshooting, and
maintenance will help provide proper care for your printer.
Product Overview
The Origin One is a manufacturing-grade printer that enables additive mass production of end-
use parts. Programmable Photopolymerization (P3) precisely orchestrates light, temperature,
and other conditions, automatically optimizing prints in real-time for the best possible results.
Origin One can produce detailed featured parts with high-accuracy materials that can be post-
processed in minutes.
Welcome Kit Contents
The printer’s Welcome Kit contains the Welcome Insert document and common tools you will
need to maintain the printer. Use the following figures and tables to identify the contents of the
Welcome Kit.
Figure 1: Welcome Kit Contents
1
Table 1: Key for Figure 1
#Item Description
1Welcome Insert
Document Contains instructions for downloading the Origin One User Guide (this document).


Basic Setup Welcome Kit Contents
Page 10
© Copyright 2022-2023 Stratasys. All rights reserved.
Basic Setup
Follow the Site Preparation Guide to ensure that your facility is effectively and safely prepared
for printer installation. Do not proceed with the following sections until the “Unpacking the
Printer” section of the Site Preparation Guide has been completed. When installation is
complete, perform the following setup tasks.
If you order an Origin One stand, when it arrives at your site, set it up as described in “Origin
One Stand Setup” (page 12).
Table 2: Accessories
#Item Description
1Resin Tray The resin tray will contain the resin used to print parts. It is used to secure the tray sheet
which is instrumental in releasing cured layers.
2Build Platform
(2x)
The build platform is the substrate on which the printed model will be attached and
anchored during the build process.
3Tubing 22.4-in (570-mm) tube for pump tubing replacement. See Chapter 6 Maintenance
(page 46).
4Fan Filters
(4x) Replacement fan filters. See Chapter 6 Maintenance (page 46).
5Linear Drive
Grease Kit
0.1-fl oz (3-ml) syringe, grease, and tip cover for lubricating the linear drive. See Chapter
6 Maintenance (page 46).
6Torque Driver,
6 Nm 5 mm
Torque driver set to 4.43 ft lbs (6 Nm) use to secure the tray sheet to the resin tray. See
Chapter 6 Maintenance (page 46).
7
Torque
Driver,10 Nm
5 mm
Torque driver used to calibrate the build platform. See Chapter 5 Operating the Printer
(page 27).
8Cable, Main
Power
Power cable used to provide power from the wall receptacle to the printer. US and EU spec
cables are provided.
9Cable,
Ethernet Used to connect the printer to the Origin Cloud or Origin Local Hub via facility network.
10 Tray Gaskets,
Replacement These gaskets create the seal between the tray and the tray sheet.
11 Accessories,
L-keys
A set of L-keys to remove fasteners holding covers to customer serviceable components is
included.
12 T-handle, T10
Torx D r ive r A T10 Torx driver is included for the fasteners on the side panels.
13 Disassembly
tool, Tray
A thumb tool is included to assist in pulling the tray halves apart during tray sheet
replacement.


Basic Setup Identifying Your Printer
Page 11
© Copyright 2022-2023 Stratasys. All rights reserved.
Identifying Your Printer
Use the printer nameplate to identify your printer. The printer nameplate contains the serial
number. Refer to the serial number when requesting service. The printer’s model number and
power requirements are also shown on the nameplate.
The nameplate is located on the back side of the printer near the bottom, and is typically
placed near the printer’s power connection. Use the information on the nameplate when
identifying your printer with Customer Support.
Figure 2: Nameplate Location
Making the Network Connection
The Origin One Industrial and Origin One Dental printers require connection to the Origin
Cloud through the facility's network. The Origin One Local printer also requires connection to
the facility's network to reach the Origin Local Hub. An RJ45 network connector is located on
the right back corner of the printer (as viewed from the back). See Figure 3 for the network
connection location.
1. Remove the Ethernet cable from the Tools and Cables Accessory Box.
2. Connect the Ethernet cable. See Figure 3.
A 15 ft (4.6 m) network patch cable is supplied with the printer and located in the
welcome kit. Facilities having network connection points further from the printer than
can be reached by the supplied cable, are responsible for the procurement of an
appropriate cable. The maximum Ethernet cable length is 82 ft (25 m).


Origin One Stand Setup Connecting the Power Cable
Page 12
© Copyright 2022-2023 Stratasys. All rights reserved.
Connecting the Power Cable
1. Remove the power cable from the Tools and Cables Accessory Box.
2. Plug the receptacle end of the power cable into the back of the printer and the three-prong
(US) or two-prong (EU) end into a grounded outlet. See Figure 3.
3. Verify the input voltage range selection using the Input Voltage Switch.
Figure 3: Back Connections
Origin One Stand Setup
You can order an Origin One stand. After assembling the stand, secure the printer to the stand,
and you can carefully move the stand with the attached printer within your site.
Warning: Electrical Shock Hazard.
A licensed electrician must perform all wiring from the service connection to the
system - including all connectors, cables, and proper strain relief.
Comply with all applicable local and national electric codes.
Note: If you order an Origin One stand, when it arrives at your site, do the following:
1. Assemble the stand, as described in the Stand Assembly Instructions in the
package.
2. Secure the printer to the stand, as described in “Securing the Printer to the Origin
One Stand” (page 13).


Origin One Stand Setup Securing the Printer to the Origin One Stand
Page 13
© Copyright 2022-2023 Stratasys. All rights reserved.
Required Tools and Equipment
• Two or more qualified movers
• One set of forearm forklift lifting straps
• Two lag feet (supplied in the Origin One Stand package)
• Two 12.7 mm x 25.4 mm (½ in x 1 in) hex head screws (supplied in the Origin One Stand
package)
• 19-mm (¾ in) open wrench
Securing the Printer to the Origin One Stand
1. Remove the resin tray from the printer.
2. Power down the printer.
3. Remove the power and Ethernet cables.
4. Close the printer door.
5. With 2 or more people, secure the left lag foot to the bottom of the printer, as follows:
Figure 4: Securing the lag foot to the printer
a. Tip the printer partially to one side.
b. While supporting the printer in the tilted position, thread the lag foot into the hole on the
bottom of the printer.
c. Turn the lag foot counterclockwise to secure it to the printer.
WARNING: Tip over hazard
The printer weighs 80 kg (176.3 lbs) and tilting the printer more than necessary might
result in the printer falling over and causing injury.
The lifted edge of the printer should not be lifted higher than 8 cm (3.1 in) above the
table surface.