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Warranty
Stryker EMS, a division of the Stryker Corporation, offers one warranty option in the United States:
Two (2) year parts and labor. Stryker EMS warrants to the original purchaser that its products
should be free from manufacturing non-conformances that affect product performance and
customer satisfaction for a period of two (2) years after date of delivery. Stryker’s obligation
under this warranty is expressly limited to supplying replacement parts and labor for, or
replacing, at its option, any product that is, in the sole discretion of Stryker, found to be
defective. Expendable components, i.e. mattresses, restraints, I.V. poles, storage nets, storage
pouches, O2 straps, and other soft goods, have a one (1) year limited warranty.
Stryker Medical EMS products are designed for a 7 year expected service life under normal
use, conditions, and with appropriate periodic maintenance as described in the maintenance
manual for each device. Stryker warrants to the original purchaser that the welds on its EMS
products will be free from structural defects for the expected 7 year life of the EMS product as
long as the original purchaser owns the product. Original purchasers will also obtain a three
(3) year limited parts warranty for the X-frame components of the POWER PRO cot and a three
(3) year limited power train warranty covering the motor pump assembly and hydraulic cylinder
assembly. Stryker’s obligation under this three (3) year limited warranty is expressly limited to
supplying replacement parts and labor for, or replacing, at its option, any part that is, in the sole
discretion of Stryker, found to be defective.
If Stryker requests, products or parts for which an original purchaser makes a warranty claim,
the purchaser shall return the product or part prepaid freight to Stryker’s factory.
Any improper use or alteration or repair by unauthorized service providers in such a manner
as in Stryker’s judgment affects the product materially and adversely, shall void this warranty.
Any repair of Stryker products using parts not provided or authorized by Stryker shall void this
warranty. No employee or representative of Stryker is authorized to change this warranty in
any way.
This statement constitutes Stryker EMS’s entire warranty with respect to the aforesaid
equipment. STRYKER MAKES NO OTHER WARRANTY OR REPRESENTATION EITHER
EXPRESSED OR IMPLIED, EXCEPT AS SET FORTH HEREIN. THERE IS NO WARRANTY OF
MERCHANTABILITY AND THERE ARE NO WARRANTIES OF FITNESS FOR ANY PARTICULAR
PURPOSE. IN NO EVENT SHALL STRYKER BE LIABLE HEREUNDER FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES ARISING FROM OR IN ANY MANNER RELATED TO SALES OR
USE OF ANY SUCH EQUIPMENT.
DeWALT® Product Warranty
Any DeWALT®product purchased from Stryker EMS is covered for a period of one (1) year
after date of delivery. Stryker’s obligation under this warranty is expressly limited to supplying
replacement parts and labor for, or replacing, at its option, any product that is, in the sole
discretion of Stryker, found to be defective.
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