Sunrise Medical Switch-It Dual Pro Head Array User manual

Switch-It
Dual Pro Head Array
Owner ’s Manual
247749 Rev. E
®
®
®

Switch-It Dual Pro Head Array Owner’s Manual
247749 Rev. E 2
DISPOSAL AND RECYCLING INFORMATION
When this product reaches the end of its life, please take it to an
approved collection or recycling point designated by your local or
state government. This product is manufactured using a variety
of materials. Your product should not be disposed of as ordinary
household waste.
You should dispose of your product properly, according to local laws
and regulations. Most materials that are used in the construction of
this product are fully recyclable.
The separate collection and recycling of your product at the time
of disposal will help conserve natural resources and ensure that it is
disposed in a manner that protects the environment.
Ensure you are the legal owner of the product prior to arranging for
the product disposal in accordance with the above recommendations.
SUNRISE MEDICAL LISTENS
Thank you for choosing a Switch-It product. We want to hear your questions
or comments about this manual, the safety and reliability of your system, and
the service you receive from your Sunrise Medical authorized dealer. Please
feel free to write or call us at the address and telephone number below:
SUNRISE MEDICAL (US) LLC
Customer Service Department
2842 N. Business Park Avenue
Fresno, CA 93727 USA
[phone]
Be sure register your product, and let us know if you change your address.
This will allow us to keep you up to date with information about safety, new
products, and options to increase your use and enjoyment of the product.
You can also register your product at:
www.SunriseMedical.com/register
FOR ANSWERS TO YOUR QUESTIONS
Your Sunrise Medical authorized dealer knows your wheelchair best and can
answer most of your questions about system safety, use, and maintenance.
For future reference, please  ll in the following:
Dealer: ______________________________________________________
Address: _____________________________________________________
Telephone: ___________________________________________________
Serial #: ____________________ Date/Purchased: ___________________
ADDITIONAL INFORMATION YOU SHOULD KNOW
No component of this product was made with Natural Rubber Latex.
www.SunriseMedical.com/register
Dealer signature and stamp
If you are visually impaired,
this document can be
viewed in PDF format at
www.SunriseMedical.com

247749 Rev. E3
Switch-It Dual Pro Head Array Owner’s Manual
NOTE: Check all parts for shipping damage. In case of damage DO NOT use. Contact Carrier/Sunrise Medical for further instructions.
WARNING!
DO NOT install this equipment without  rst reading and understanding this manual. If you are unable to understand the Warnings,
Cautions, and Instructions, contact a quali ed clinician or Sunrise Medical authorized dealer - otherwise injury or damage may occur.
WARNING!
This device can be a ected by Electro-Magnetic Interference (EMI) and Radio Frequency Interference (RFI).
1. Radio wave sources, such as radio stations, TV stations, amateur radio (HAM) transmitters, two-way radios, and cellular phones can
a ect powered control.
2. If unintended movement or brake release occurs, turn the power wheelchair OFF and do not operate until inspected, repaired, and/or
replaced.
3. If the chair acts in an erratic manner, turn the power wheelchair OFF and do not operate until inspected, repaired, and/or replaced.
4. If the joystick stem is damaged, it can cause the chair to operate erratically. Turn the power wheelchair OFF and do not operate until
inspected, repaired, and/or replaced.
5. If any of the device cabling becomes frayed, cut, or disconnected in any way, turn the power OFF and do not operate until inspected,
repaired, and/or replaced.
USER INFORMATION
Congratulations on choosing a Switch-It product. Sunrise
Medical’s high-quality mobility products are designed to enhance
independence and make your everyday life easier.
As a part of our ongoing product improvement initiative, Sunrise
Medical reserves the right to change speci cations and design
without notice.
This user manual
This user manual will help you to use and maintain your product
safely.
Area of application: The User
The controls for power wheelchairs are exclusively for a user who
is unable to walk or has limited mobility, for their own personal
use indoors and outdoors, and thus requires a power wheelchair.
Driving a powered wheelchair requires cognitive, physical, and
visual skills. The user must be able to estimate and correct the
results of actions when operating the wheelchair.
The user must be informed of the contents of this user manual
before driving the wheelchair. In addition, the user of the
wheelchair must be given thorough instruction by a quali ed
specialist before he or she participates in tra c. The  rst sessions
in the wheelchair should be practiced under the supervision of a
trainer/adviser.

Switch-It Dual Pro Head Array Owner’s Manual
247749 Rev. E 4
A. Product description
The Dual Pro is a fully adjustable, truly proportional head array with “On Board
Programming” which allows for  ne-tuned adjustments and customization to provide the
user with an easy-to-learn, precise, and intuitive driving experience. The Dual Pro contains
a combination of proximity and force sensor technologies. This patented technology allows
the user to operate their wheelchair using the full range of the wheelchair’s speed and
acceleration parameters which may be customized in the  eld. Traditional switched head
arrays do not allow this level of customization. The Dual Pro is available with either long
“facial” pads or round “spot” pads.
B. Technical information
• Alternative Control type: Proportional
• Activation type: Proximity and Force
• Activation surface:
• DPA: 4-in x 2-in (100mm x 50mm)
• DPP: 2-in x 1-in (50mm x 25mm)
• Activation force: Adjustable
• Sensing distance: 10 mm
• Feedback: Power wheelchair movement
• Connector type: D-Sub 9 connection to wheelchair display
• Dual Pro pad dimensions (Fig. 1- Fig. 3):
• Back pad: 6.5-in x 4.75-in (165mm x 120mm)
• Long “Facial” pads: 5-in x 1.5-in (127mm x 38mm)
• Round “spot” pad: 2.5-in (63.6mm) diameter
C. Compatibility
• Penny & Giles R-Net electronics: Omni module is required
• Curtis Electronics Enable 50: Enhanced display is required
• Dynamic Controls DX2: Switch-It DX Dongle (DXD) is required
Dual Pro back pad (DPA and DPP Versions)
1
[6.5]
165.1
[4.75]
120.65
Dual Pro (DPA Version) side “Facial” pad
2
[5.00]
127
[1.5]
38.1
3
Dual Pro (DPP Version) side “spot” pad
[2.5]
63.5

247749 Rev. E5
Switch-It Dual Pro Head Array Owner’s Manual
Key features
Unique to the Dual Pro is its ability to be programmed to behave as:
• A switched control, which operates based on the distance of the head from the
sensor.
• A proportional control which operates based on the force or pressure applied to
the sensor.
• A combination of both switched and proportional controls, o ering a precise
and intuitive driving experience (Fig. 4).
The Dual Pro is a true proportional drive control that, like a gas pedal and steering wheel,
o ers a full range of acceleration and deceleration, 360° turning range, and veering control.
The Dual Pro has three 1/8-in jackports (called “SmartJacks”) for external switches: mode,
reverse, and an assignable user switch. These are located on the bottom of the back pad and
are compatible with common electronic and mechanical switches with a mono or stereo
plug output (i.e. egg switch, micro lite switch, etc.). A few of the most popular con gurations
include a proximity sensor mounted in a  exible gooseneck (Fig. 5), and a piko switch
mounted on a rigid rod (Fig. 6).
E. Sensitivity
The Dual Pro can be programmed conveniently from the back pad of the head array
(Fig. 8) allowing for simple set-up and in- eld adjustments with the client in the wheelchair.
Each pad of the Dual Pro has a force and proximity sensitivity setting: more lights on Force
means more force is required to reach full speed, and more lights on Proximity means the
user will achieve more speed when within range of the proximity sensor.
It is recommended the chair speed settings are set to 100% and  ne tuning adjustments
made through the Dual Pro individual pad settings. This is because the Dual Pro will send
a signal to the chair as a percentage of full speed. Each light on Force and Proximity equals
approximately 20% of the programmed speed for that pro le.
F. Calibration
The Dual Pro contains a tilt sensor feature which disables the back pad when the user is in a
pressure relief position. The angle at which the tilt sensor activates is also customizable and
should be set at a point between a good driving inclination and a good tilt inclination (Fig. 7).
1. Regular Driving Angle
2. Tilt Sensor Activation – Back Pad Disabled
3. Pressure Relief Angle
4. To set the Inactivate back pad angle:
a. Tilt the chair to the angle where you would like the back pad to become inactive.
b. Hold down the “Set” button on the DualPro and power cycle the chair.
c. Now, when the chair tilts back past this angle the back pad will become inactive.
d. When the back pad is inactive the blue power symbol will blink.
5. To Disable this feature:
a. Hold down the “Crawl” or “Prox” button.
b. Power cycle the chair while holding.
c. This feature is now disabled.
Proximity Pressure
Greater Control and Precision
Chair Speed
4
8
5
6
7
1. Regular Driving Angle
2. Tilt Sensor Activation - Back Pad Disabled
3. Pressure Relief Angle

Switch-It Dual Pro Head Array Owner’s Manual
247749 Rev. E 6
G. Forward Driving Sensitivity
The Dual Pro can be easily programmed to adjust the forward driving directional sensitivity. This allows user-controlled adjustment to
center the forward driving heading of the powered wheelchair.
Adjusting the forward driving directional heading:
1. During normal operation of the wheelchair, hold the Set and Prox buttons on the back pad. Dual Pro is now in the proper state to
adjust the forward driving directional heading.
2. The Left and Right back pad LED indicators will blink continuously. In this state, the Force and Prox buttons can be used to adjust the
directional heading.
a. The Force button will adjust the directional heading to the right.
b. The Prox button will adjust the directional heading to the left.
c. Adjusting the heading will be displayed on the back pad through the Force and Prox gauge LED indicators.
d. Settings more to the right will have an LED indicator show on the Force gauge.
i. Higher values of the rightward heading will cause the Force gauge LED indicator to blink.
ii. There are a total of ten settings for the forward driving heading that relate to rightward headings. The lowest rightward
heading will show a Force gauge indicator solid at the number 1. The highest rightward heading will show a Force gauge
indicator blinking at the number 5.
e. Settings more to the left will have an LED indicator show on the Prox gauge.
i. Higher values of the leftward heading will cause the Prox gauge indicator to blink.
ii. There are a total of ten settings for the forward driving heading that relate to leftward headings. The lowest leftward
heading will show the Prox gauge indicator solid at number 5. The highest leftward heading will show a Prox gauge indicator
blinking at number 1.
f. With a neutral heading neither gauge will have an active LED indicator.
g. The default forward directional heading is rightward at number 4 with a solid Force gauge LED indicator.
Note: Adjustment of settings will not wrap, meaning that at the most rightward heading, pressing the Force button will keep the
heading in the same place; likewise, at the most leftward heading, pressing the Prox button will keep the heading in the same place.
3. The center pad can be used to test the forward heading. The left and right side pads will be unresponsive in this state, but the center
pad can be used to drive forward with full proportional control.
4. Once the desired forward directional heading is reached, press the Set button to return the Dual Pro to its normal state of operation.
WARNING!
For Safety reasons, ensure that the controller performance settings are tested by the user initially at a slow speed and gradually increased
until the maximum desired speeds and accelerations are reached.
1. BLANK
Most
Left
Default
Setting
Most
Right
2. ADJUSTMENT
10 Left 9 Left 8 Left 7 Left 6 Left 5 Left 4 Left 3 Left 2 Left 1 Left None 1 Right 2 Right 3 Right 4 Right 5 Right 6 Right 7 Right 8 Right 9 Right 10 Right
3. INDICATOR
Prox 5
Blinking
Green
Prox 4
Blinking
Green
Prox 3
Blinking
Green
Prox 2
Blinking
Green
Prox 1
Blinking
Green
Prox 5
Solid
Green
Prox 4
Solid
Green
Prox 3
Solid
Green
Prox 2
Solid
Green
Prox 1
Solid
Green
No Prox
or Force
Lights
Force 1
Solid
Red
Force 2
Solid
Red
Force 3
Solid
Red
Force 4
Solid
Red
Force 5
Solid
Red
Force 1
Blinking
Red
Force 2
Blinking
Red
Force 3
Blinking
Red
Force 4
Blinking
Red
Force 5
Blinking
Red
H. Troubleshooting
Issue: Back pad without function, left and right pads Troubleshooting functioning.
Common Reason: Tilt sensor is active. Check if blue power light is blinking BLUE. If so, the back pad is locked out. Follow steps below.
Solution: Disable the tilt sensor feature.
1. Press and continue to hold the Proximity button.
2. Turn the Omni or Enhanced Display OFF (continue to hold the Proximity button).
3. Turn the Omni or Enhanced Display ON (continue to hold the Proximity button).
4. Release the Proximity button only after the Omni or Enhanced Display has cycled ON completely.
The Power LED should now be solid BLUE.
If additional help is needed call Sunrise Technical Support at 1.800.333.4000.

247749 Rev. E7
Switch-It Dual Pro Head Array Owner’s Manual
Warranty
Each Switch-It device is carefully inspected and tested to provide peak performance. Every Switch-It device is covered under a limited,
express warranty.
1. All electronic components are covered under warranty for twelve (12) months from the date of shipment, provided normal use,
unless modi ed or damaged.
2. All mounting hardware is covered under warranty for twelve (12) months from the date of shipment, provided normal use, unless
modi ed or damaged.
3. All wearable items (covers, pads, etc.) are covered under warranty for three (3) months from the date of shipment, provided
normal use, unless modi ed or damaged.
Warranty claims should be processed through the nearest Sunrise Medical authorized dealer. A Return Authorization number must be
obtained prior to returning the item for evaluation, along with details of the issue.
Items returned for warranty claim must be evaluated by Switch-It before warranty determination is made. Should a defect in materials or
workmanship occur during the warranty period, and the item has not been modi ed or damaged, Switch-It will, at its option, rework or
replace it without charge.
Except for express warranties made herein, all other warranties, including implied warranties of merchantability and warranties of  tness
for a particular purpose, are excluded. There is no implied warranty beyond what is contained herein. Remedies for breach of express
warranties herein are limited to rework or replacement of the goods. In no event shall damages for breach of any warranty include any
consequential damages or exceed the cost of non-conforming goods sold.
NOTE: General user advice. Not following these instructions may result in physical injury, damage to the product or damage to the environment!
A notice to the user and/or patient that any serious incident that has occurred in relation to the device should be reported to the manufacturer and the competent authority
of the Member State in which the user and/or patient is established.
As the manufacturer, SUNRISE MEDICAL, declares that this product conforms to the Medical Device Regulation (2017/745).
B4Me special adaptations
Sunrise Medical strongly recommends that in order to ensure that your B4Me product operates, and performs as intended by the manufacturer; all the user information
supplied with your B4Me product is read and understood, before the product is first used. Sunrise Medical also recommends that the user information is not discarded after
reading it, but it is kept safely stored for future reference.
Medical Device Combinations
It may be possible to combine this Medical device with one or more other Medical Device or other product. Information on which combinations are possible can be found
at www.SunriseMedical.com. All combinations listed have been validated to meet the General Safety and Performance Requirements, section 14.1 of the Medical Device
Regulation 2017/745.
Guidance on the combination, such as mounting, can be found at www.SunriseMedical.com.
We at SUNRISE MEDICAL have been awarded the ISO-13485 certi cate, which a rms the quality of our products at every stage, from R & D to production. This product
meets the requirements in accordance with EU regulations. Options or accessories shown are available at extra cost.
The varieties of  tting variants, as well as the modular design, mean that it can be used by those who cannot walk or have limited mobility because of:
- Paralysis - Loss of extremity (leg amputation)
- Extremity defect deformity - Joint contractures/joint injuries
- Illnesses such as heart and circulation de ciencies, disturbance of equilibrium or cachexia as well as for elderly people who still have strength in the upper body.
The wheelchair shall not be used in case of:
- Perception disorder - Imbalance - Seating disability
CE Mark
Date of
Manufacture
Serial Number
This symbol
means Medical
Device
Manufacturer
European
Authorised
Representative
XXXX-XX-XX
Sunrise Medical (US) LLC
2842 Business Park Ave,
Fresno, CA 93727
YYYY-MM-DD
MP-#####
SN
MD
Sunrise Medical GmbH
Kahlbachring 2-4
69254 Malsch-HD / Germany
Type: MicroPilot
Alternate
Control
EC REP

©2022 Sunrise Medical (US) LLC
247749 Rev.E
EC REP Sunrise Medical GmbH
Kahlbachring 2-4
69254 Malsch/Heidelberg
Deutschland
Tel.: [phone]
Fax: [phone]
www.SunriseMedical.de
Sunrise Medical Ltd.
Thorns Road
Brierley Hill
West Midlands
DY5 2LD
England
Phone: [phone]
Fax: [phone]
www.SunriseMedical.co.uk
Sunrise Medical S.L.
Polígono Bakiola, 41
48498 Arrankudiaga – Vizcaya
España
Tel.: [phone]
Fax: [phone]
www.SunriseMedical.es
Sunrise Medical Poland
Sp. z o.o.
ul. Elektronowa 6,
94-103 Łódź
Polska
Telefon: + 48 42 275 83 38
Fax: + 48 42 209 35 23
E-mail: [email protected]
www.Sunrise-Medical.pl
Sunrise Medical B.V.
Groningenhaven 18-20
3433 PE NIEUWEGEIN
The Netherlands
T: +31 (0)30 – 60 82 100
F: +31 (0)30 – 60 55 880
E: inf[email protected]
www.SunriseMedical.nl
Sunrise Medical HCM B.V.
Vossenbeemd 104
5705 CL Helmond
The Netherlands
T: [phone]
E: [e-mail]
www.SunriseMedical.nl
www.SunriseMedical.eu
(International)
Sunrise Medical S.A.S
ZAC de la Vrillonnerie
17 Rue Mickaël Faraday
37170 Chambray-Lès-Tours
Tel : + 33 (0) 247554400
Fax : [phone]
www.sunrisemedical.fr
Sunrise Medical S.r.l.
Via Riva, 20 – Montale
29122 Piacenza
Italia
Tel.: [phone]
Fax: [phone]
www.SunriseMedical.it
Sunrise Medical AG
Erlenauweg 17
CH-3110 Münsingen
Schweiz/Suisse/Svizzera
Fon [phone]
Fax [phone]
www.SunriseMedical.ch
Sunrise Medical AS
Delitoppen 3
1540 Vestby
Norge
Telefon: [phone]
Faks: [phone]
[email protected]
www.SunriseMedical.no
Sunrise Medical AB
Box 9232
400 95 Göteborg
Sweden
Tel: [phone]
Fax: [phone]
www.SunriseMedical.se
MEDICCO s.r.o.
H – Park, Heršpická 1013/11d,
625 00 Brno
Czech Republic
Tel.: [phone]
Fax: [phone]
www.medicco.cz
inf[email protected]
Bezplatná linka 800 900 809
Sunrise Medical Aps
Mårkærvej 5-9
2630 Taastrup
Denmark
[phone]
inf[email protected]
Sunrisemedical.dk
Sunrise Medical Pty. Ltd.
6 Healey Circuit, Huntingwood,
NSW 2148,
Australia
Phone: [phone],
Orders Fax: [phone],
Admin Fax: [phone].
Australia
www.sunrisemedical.com.au
Sunrise Medical (US) LLC
North American Headquarters
2842 N. Business Park Avenue
Fresno, CA, 93727, USA
[phone]
[phone]
www.SunriseMedical.com
The management system of SUNRISE
MEDICAL is cer!fied to ISO 9001,
ISO 13485 and ISO 14001.