Sunrise Medical Series 550 User manual

VOYAGER 420/550/800 (rev. 3) 1
IMPORTANT: Read these instructions before installing, operating, or servicing this system
Series 420, 550 and 800
Instruction manual Part # 001.08860
USER MANUAL
Revision 4, Jan 2002
1.1.1 DO NOT DESTROY
KEEP KEY ENCLOSED AND MANUAL WITH
THE LIFT AT ALL TIMES.

VOYAGER 420/550/800 (rev. 3) 2
INTRODUCTION
This lift has been distributed by Sunrise Medical Ltd.
It is manufactured by BHM Medical Inc, Quebec, Canada.
Please take the time to read the entire manual, including the section on Safety Instructions and Warnings.
It contains important information that will allow you to take advantage of all the characteristics of your
Voyager patient lift.
Suitability
The Voyager range of lifts are suitable for the following categories of lift within the working parameters of
the lifts specified in the technical specifications:-
Category A – Wheelchair
Category B – Bed
Category C – Bath
Category D – Toilet/ shower chair
Category E – Floor
Category F – 90 degree rotation
The Voyager series are suitable for patients in the sitting, sitting/recumbent and recumbent positions.
Approvals
CSA 601.1
UL 2601.1
EN 60601.1
EN ISO 10535 (Lifting device) SGS
UK Test Report: DUR22107/AC/OO
Note: BHM Medical is constantly improving its products. For this reason, it may be possible to
encounter a modification of product without revision of this guide.
Sunrise Medical Ltd
High St, Wollaston
Stourbridge
W.Midlands
DY8 4ZH
Tel [phone]
Fax [phone]
www.sunrisemedical.co.uk
BHM Medical Inc.
2001 Tanguay Street
Magog (Quebec)
Canada J1X 5Y5
Phone: [phone]
Fax [phone]
www.bhm-medical.com
email: [email protected]

TABLE OF CONTENTS
VOYAGER 420 - 550 – 800 (rev. 3) 3
INTRODUCTION ........................................................................................................................................... 2
Suitability.................................................................................................................................................... 2
Approvals ................................................................................................................................................... 2
1INTRODUCTION .................................................................................................................................. 5
1.1 How to use this Manual................................................................................................................ 5
1.2 Equipment Identification............................................................................................................... 5
1.3 Receipt of Equipment................................................................................................................... 5
1.4 Key to Symbols ............................................................................................................................ 5
2SAFETY INSTRUCTIONS AND WARNINGS...................................................................................... 6
2.1 GENERAL .................................................................................................................................... 6
2.2 LIFTING WITH THE VOYAGER .................................................................................................. 7
2.3 SLING USAGE............................................................................................................................. 7
2.4 ELECTRICAL WARNING - SHOCK PREVENTION .................................................................... 7
2.5 ELECTRICAL WARNING - INSTALLATION AND GROUNDING ............................................... 8
2.6 ELECTRICAL WARNING - SERVICE AND MAINTENANCE ..................................................... 8
2.7 FIRE AND EXPLOSION PREVENTION ...................................................................................... 8
2.8 PARTS AND ACCESSORIES...................................................................................................... 8
2.9 EQUIPMENT WARNING LABELS............................................................................................... 8
3DESCRIPTION VOYAGER 420 ........................................................................................................... 9
3.1 Lift Unit ......................................................................................................................................... 9
3.2 Parts Description.......................................................................................................................... 9
3.3 What's included ............................................................................................................................ 9
3.4 Dimensions .................................................................................................................................. 9
4DESCRIPTION VOYAGER 550 .........................................................................................................10
4.1 Lift Unit ....................................................................................................................................... 10
4.2 Parts Description........................................................................................................................ 10
4.3 What's included .......................................................................................................................... 10
4.4 Parts Description........................................................................................................................ 10
4.5 Dimensions ................................................................................................................................ 10
5DESCRIPTION VOYAGER 800 ........................................................................................................11
5.1 Lift Unit ....................................................................................................................................... 11
5.2 Parts Description........................................................................................................................ 11
................................................................................................................................................................. 11
5.3 What’s Included with the Voyager 800....................................................................................... 11
5.4 Dimensions ................................................................................................................................ 11
6Operation ........................................................................................................................................... 12
6.1 How to use the Voyager 420, Voyager 550 and Voyager 800................................................... 12
6.2 Sling Usage................................................................................................................................ 13
6.3 Emergency Stop (Red cord) ................................................................................................... 13
6.4 Emergency Lowering Feature.................................................................................................... 13
6.5 Emergency Brake....................................................................................................................... 14
6.6 Frame with mechanical clips...................................................................................................... 14
6.7 Battery Information..................................................................................................................... 14
6.8 Charging the battery................................................................................................................... 14
6.9 Charger Specification:................................................................................................................ 15

User Manual Voyager 420-55-800 (sunrise rev 1)
VOYAGER 420/550/800 (rev. 3) 4
7MAINTENANCE ................................................................................................................................. 16
7.1 Daily Check List ......................................................................................................................... 16
7.2 Inspection and Cleaning............................................................................................................. 16
7.3 Strap Inspection ......................................................................................................................... 16
7.4 Handling and Storage ................................................................................................................ 17
7.5 Battery Replacement.................................................................................................................. 17
7.6 Charger Fuse Replacement....................................................................................................... 17
7.7 .Charger Fuse Replacement (for UK only)................................................................................. 18
7.8 Sling Inspection.......................................................................................................................... 18
7.9 Annual Inspection....................................................................................................................... 18
7.10 UK Regulations .......................................................................................................................... 18
7.11 Maintenance Inspection Checklist ............................................................................................. 19
8TROUBLESHOOTING ....................................................................................................................... 20
9ACCESSORIES.................................................................................................................................. 22
10 LOG BOOK ........................................................................................................................................ 23
11 WARRANTY ....................................................................................................................................... 26

INTRODUCTION
VOYAGER 420 - 550 – 800 (rev. 3) 5
1 INTRODUCTION
1.1 How to use this Manual
DO NOT ATTEMPT TO USE THIS
EQUIPMENT WITHOUT UNDER-
STANDING THIS MANUAL.
To ensure safe operation, read the entire
manual carefully, especially the section on
“Safety Instructions and Warnings”, before
installing, operating, or servicing this
equipment.
If anything is not completely understood,
please contact your supplier for more
details. Failure to comply with warnings in
this manual may result in injury.
Keep this manual with the lift and refer to it
as required. Contents of this manual are
subject to change without prior notice to
users.
Throughout this manual, the following symbols
may appear. Pay particular attention to the
information provided under these headings.
These special annotations are easily recognized
as follows:
WARNING: this symbol is
intended to alert the user to
hazards or unsafe practices,
which could result in serious
bodily harm.
CAUTION: this symbol is intended
to alert the user of the presence of
important operating and
maintenance instructions, which
could prevent product damage or
possible personal injury.
NOTE: this symbol offers helpful
information concerning certain
operating procedures.
Additional copies of this manual can be
purchased by contacting your supplier. Include
the User Manual product number and equipment
identification numbers.
1.2 Equipment Identification
The unit's identification number (specification,
model, serial number) appears on a silver
nameplate attached to the back of base.
1.3 Receipt of Equipment
Upon receipt of the equipment, verify it against
the packing list to ensure it is complete and
inspect the equipment for possible damage due
to shipping. If there is any damage, DO NOT
USE the equipment and notify the carrier
immediately to file a claim. Provide complete
information concerning damage claims or
shipping errors to your supplier. Include all
equipment identification numbers and group part
numbers (if any) as described above along with
a full description of damaged parts.
1.4 Key to Symbols
The following symbols are used on lifter’s
attachment labels:
This symbol is required to be displayed
on regulated products for sale in the
European Market. It indicates that the
product complies with applicable
European Directives related to health,
safety, environment and consumer
protection.
Safe Working Load represents the
maximum load the lifter is rated for safe
operation.
The following symbols are used on sling labels
and related to washing instructions:
Maximum washing temperature 71°C
(140°F) permanent cycle.
Do not use bleach.
Do not dry clean.
Tumble dry low temperature.
Do not iron.
Please refer to individual sling labels for
complete instructions regarding washing and
drying.
SWL
71ºC

SAFETY INSTRUCTIONS & WARNINGS
VOYAGER 420 - 550 – 800 (rev. 3) 6
2 SAFETY INSTRUCTIONS AND WARNINGS
IMPORTANT – READ AND UNDERSTAND THESE INSTRUCTIONS. DO NOT LOSE THEM. ALSO
READ OPERATING/ INSTRUCTION CHAPTER OF THIS MANUAL BEFORE INSTALLING,
OPERATING OR SERVICING THIS EQUIPMENT
2.1 GENERAL
 IMPORTANT – READ THESE INSTRUCTIONS CAREFULLY OR SERIOUS INJURY MAY RESULT.
 KEEP THESE INSTRUCTIONS AND THE KEY PROVIDED WITH THE LIFT AT ALL TIMES.
 READ OPERATION AND MAINTENANCE INSTRUCTIONS IN THIS MANUAL BEFORE
INSTALLING, OPERATING, OR SERVICING THIS EQUIPMENT.
 An authorized contractor or installer must install Voyager ceiling lifts.
 USE all controls and safety features only according to the rules specified in this manual.
Never attempt to force a control or button on the lift.
 DO NOT store the charger in a shower, bath or other areas with high humidity.
 DO NOT drop the patient lift or battery. Dropping the battery or lift may cause internal damage
that is not easily seen. If lift is suspected to be damaged, take to an authorized technician for
servicing.
 IMPORTANT: Keep all components of the lift clean and dry, and have electrical and mechanical
safety checkpoints done as instructed in the Maintenance section of this manual.
 Replace any precautionary or instruction labels that cannot be easily read.
 Avoid violent shock during transportation.

User Manual Voyager 420-55-800 (sunrise rev 1)
VOYAGER 420/550/800 (rev. 3) 7
2.2 LIFTING WITH THE VOYAGER
 YOUR LIFT is for transferring patients only. Do not use the lift for any other purpose.
 ALWAYS carry out the daily checklist before using the lift.
 Voyager ceiling lifts are intended to be used for patients within the specified weight limit
indicated for the lift. Do not attempt to lift more than the weight limit indicated.
 Before attempting to transfer, the patient must be assessed by a qualified professional.
 Voyager ceiling lifts must be used by a caregiver with proper training to work with the patient
to be transferred.
 ONLY trained and qualified caregivers should transfer a patient. DO NOT attempt to use the lift
if you have not been properly trained to do so.
 ALWAYS be prepared before attempting to transfer a patient.
 FOLLOW lifting procedures outlined in this manual.
2.3 SLING USAGE
 ONLY use Sunrise slings that are designed to fit with the Voyager
 ALWAYS refer to the Sling User Manual for instruction on fitting, care and maintenance
 DO NOT use a sling that is not recommended for the lift.
 NEVER use a damaged, torn or frayed sling.
 ALWAYS place the sling around the patient according to the instructions enclosed.
 Voyager ceiling lifts are specifically designed for Sunrise Voyager ceiling rail systems, slings
and accessories. Slings and accessories designed by any other manufacturer are prohibited
and will void the Voyager warranty. Use only Sunrise Medical slings and accessories to
maintain patient safety and product utility.
 DO NOT use other manufacturer’s slings.
 DO NOT use Sunrise slings on other manufacturer’s hoists.
2.4 ELECTRICAL WARNING - SHOCK PREVENTION
 DO NOT touch or use a lift with bare conductors or a damaged power cord. Electrically live
equipment can electrocute a patient. If the lift or charger has any exposed or damaged wires
contact your local dealer immediately.
 DO NOT cut or remove the round grounding prong from any plug. All Voyager lifts are
equipped with three-prong plugs to protect from shock hazard or electrocution. Any two-
prong electrical outlet must be replaced with a properly grounded three-prong outlet according
to the National Electrical Code and local codes. It is the responsibility of the customer to have
the work done by a qualified electrician.
 DO NOT splash or expose electric parts of the device to water or moisture.
 CHECK nameplate for voltage and cycle requirements. These requirements differ b
y
countr
y
.
Do not attempt to use the lift in an area that has a different voltage and cycle requirement.
 DO NOT attempt to expose, service or repair the lift, battery or charger. If any unit is
malfunctioning, contact your local dealer.
 READ the battery and charger instructions thoroughly before using or storing them.

User Manual Voyager 420-55-800 (sunrise rev 1)
VOYAGER 420/550/800 (rev. 3) 8
2.5 ELECTRICAL WARNING - INSTALLATION AND GROUNDING
 Electrical equipment must be installed and maintained in accordance with National Electrical
Codes.
 Check nameplate for voltage and cycle requirements.
 In special locations i.e. bathrooms, showers or swimming pools a supplementary earth bond
must be connected at the mains supply socket. Where the Voyager Lift is supplied by a short
length of flex from an adjacent power point, the green yellow connection within the flex may be
deemed to constitute supplementary bonding. In some regions Local Authorities may specify
an additional supplementary earth to the track. This can be taken from any earth terminal on
the charger end stop.
 Refer to a qualified electrician who knows the latest regulations in the installation of this
equipment.
2.6 ELECTRICAL WARNING - SERVICE AND MAINTENANCE
 Disconnect power cord from the charger rail stopper or switch of transformer at power supply,
and unplu
g
the batter
y
from the lift before inspectin
g
, ad
j
ustin
g
or servicin
g
the equipment.
Disconnect power to equipment if it is to be left unattended or out of service.
2.7 FIRE AND EXPLOSION PREVENTION
 Batteries may explode, leak and cause personal injury if not disposed of properly.
• Do not place or store the battery under direct sunlight or near a heat source
• Do not dispose of in fire
• Do not short the battery terminals
• Do not incinerate
• Flush with water if electrolyte (Acid) comes in contact with skin or eyes.
 Batteries must be recycled, disposed of according to local law regulations. When returning
batteries, insulate their terminals with adhesive tape, etc. Otherwise, the residual electricity in
used batteries may cause fire or explosion.
2.8 PARTS AND ACCESSORIES
 Always use VOYAGER replacement parts and accessories. Using other parts and accessories
other than recommended by BHM/ SUNRISE could affect security and efficiency of the entire
system. SUNRISE VOYAGER slings and patient lift accessories are specifically designed to be
used in conjunction with BHM patient transfer aids. Sling and accessories designed by other
manufactures are not to be used as a component of VOYAGER patient transfer systems.
2.9 EQUIPMENT WARNING LABELS
 INSPECT all precautionary labels on the equipment. Order and replace all labels that cannot be
easily read.

User Manual Voyager 420-55-800 (sunrise rev 1)
VOYAGER 420/550/800 (rev. 3) 9
3 DESCRIPTION VOYAGER 420
3.1 Lift Unit
OPERATING FEATURES
• Lifting capacity: 190 kg (420 lbs.)
• Average weight: 12.7 kg (28 lbs.) battery incl.
• Electronic soft-start and soft-stop motor.
• Manual &electric emergency lowering device.
• Emergency brake (for mechanical failure)
• Emergency stopping device.
• Current limiter for circuit protection.
• Low battery disconnect system to protect
batteries from being drained.
• Lifting speed: 4 cm/sec. (1.6 in./sec.).
• Horizontal displacement speed: 20 cm/sec
• Vertical & horizontal motor: 24 VDC, 1/12 HP
• Strap length up to 2.2 m.
• ISO 10535.
3.2 Parts Description
3.3 What's included
ITEM QTY
Voyager 420 lift 1
Battery (inside unit) 1
Integrated Charger Stopper (hardwired
for UK only) 1
Rail Stopper 1
Handset 1
Carry bar 1
Power cord 1
4mm Allen key 1
Instruction manual 1
3.4 Dimensions
2-function
Power cord
Rail sto
pp
er Fuse magazine
Trolley
Charging light
Handset
Control
switches
Low-battery
indicator
Carry bar
Emergency stop
Emergency
lowering
4-funtion
Integrated
char
g
er sto
pp
er
Rail
A
llen key
Charger
Stopper for UK
only

BHM SLING
VOYAGER 420/550/800 (rev. 3) 10
4 DESCRIPTION VOYAGER 550
4.1 Lift Unit
OPERATING FEATURES
• Lifting capacity: 250 kg (550 lbs.)
• Av. weight: 22.73kg (50 lbs.) battery included
• Electronic soft-start and soft-stop motor.
• Manual and electric emergency lowering.
• Emergency brake.
• Emergency stopping device.
• Current limit for circuit protection.
• Low battery disconnect system to protect
batteries from being drained.
• Lifting speed: 6 cm/sec. (2.4 in./sec.)
• Horizontal displacement speed: 15 cm/sec. (6
in/sec.) and 25 cm/sec. (9.8 in./sec.)
• Vertical axis motor: 24 VDC, 1/8 HP.
• Horizontal axis motor: 24 VDC, 1/10 HP
• Strap length up 3.6 m (144 inches).
4.2 Parts Description
• As per Voyager 420 (previous page)
4.3 What's included
ITEM QTY
Voyager 550 lift 1
Battery (inside unit) 1
Integrated Charger Stopper 1
Rail Stopper 1
Handset 1
Carry bar 1
Power cord 1
Instruction manual 1
4 mm Allen Key 1
4.4 Parts Description
• As per Voyager 420 (see previous page)
4.5 Dimensions