Swecoin TTP 2000 User manual

Swecoin Kiosk Printer
TTP 2000 Model
Technical Manual
94822

Publ. No.: 103471, Ed. D, February 20, 2006
TTP 2000 Kiosk Printer
Technical Manual

2
Acknowledgments
Adobe and Acrobat are trademarks of Adobe Systems
Incorporated
Windows is a trademark of Microsoft Corporation
This is a publication of Swecoin AB
Box 322, SE-192 30 SOLLENTUNA, Sweden
Phone [phone]
Fax [phone]
E-mail [email protected]
[email protected]
Web site http://www.swecoin.se
© Swecoin AB 2004, 2005
All rights reserved. Reproduction in whole or in parts is prohibited without written consent of the copyright
owner. We have taken great care to ensure that the information in this manual is correct and complete.
However, if you discover any errors or omissions, or if you wish to make suggestions for improvements, you
are welcome to send your comments to us. Swecoin AB disclaims any liability resulting from the use of this
information and reserves the right to make changes without notice.
Edition D, February 2006
Printed in Sweden

Introduction
0602 TTP 2000 Kiosk Printer–Technical Manual 3
CONTENTS
1 Introduction...................................................................................................................5
1.1 About this manual............................................................................................5
1.2 Updating ..........................................................................................................5
2 Product presentation....................................................................................................6
2.2 Controls ...........................................................................................................8
3 Installation...................................................................................................................10
3.1 Installing a paper guide .................................................................................10
3.2 Installation considerations.............................................................................11
3.3 Installing a paper-low sensor (option) ...........................................................15
3.4 Connecting to the computer ..........................................................................16
3.5 Connecting the power ...................................................................................18
3.6 Making a test printout ....................................................................................19
3.7 Installing a printer driver................................................................................20
4 Operation.....................................................................................................................22
4.1 Installing a paper roll .....................................................................................22
4.2 Clearing paper jams ......................................................................................24
5 Programming ..............................................................................................................25
5.1 How the commands are described................................................................26
5.2 Summary of control codes & escape sequences..........................................27
5.3 Software command syntax............................................................................29
5.4 Font loading...................................................................................................54
5.5 Logotypes......................................................................................................56
5.6 Status reporting .............................................................................................58
6 Default parameter settings ........................................................................................59
6.1 How the parameters are described ...............................................................59
6.2 Summary of parameter settings ....................................................................60
6.3 Serial interface set-up ...................................................................................61
6.4 Parallel port setup .........................................................................................62
6.5 Print setup .....................................................................................................62
7 Page setup...................................................................................................................69
7.1 Printable area ................................................................................................69
7.2 Aligning preprint and thermal print ................................................................70
7.3 Parameters used ...........................................................................................71
7.4 Black-mark sensing from within "Windows" ..................................................74

Introduction
4 TTP 2000 Kiosk Printer–Technical Manual 0602
8 Interface.......................................................................................................................75
8.1 Serial, TTP 2010 ...........................................................................................75
8.2 Parallel, TTP 2020.........................................................................................76
8.3 USB, TTP 2030 .............................................................................................77
9 Maintenance................................................................................................................78
9.1 Fault finding...................................................................................................78
9.2 Cleaning the print head .................................................................................79
9.3 Firmware........................................................................................................79
10 Specifications .............................................................................................................86
10.1 General..........................................................................................................86
10.2 Paper.............................................................................................................86
10.3 Text Mode .....................................................................................................87
10.4 Miscellaneous................................................................................................88
10.5 Life Expectancy .............................................................................................88
10.6 Ordering number list......................................................................................89
10.7 Dimensions....................................................................................................90
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REVISION HISTORY
Edition A: This issue, describes TTP 2000 with firmware version 2.52
Edition B: This issue, describes TTP 2000 with firmware version 3.05+
Edition C: This issue, describes TTP 2000 with firmware version 3.10
Edition D: This issue, describes TTP 2000 with firmware version 3.20

Introduction
0602 TTP 2000 Kiosk Printer–Technical Manual 5
1 INTRODUCTION
1.1 About this manual
1.2 Updating
This manual will be updated as, from time to time, printer functions and features may be
added or amended. You will always find the latest edition on our web site
(http://www.swecoin.se). You can order printed copies of the current manual by e-mail,
fax, or phone.
If you require functions not found in the manual edition at your disposal, you are welcome
to consult one of our representatives for information.

Product presentation
6 TTP 2000 Kiosk Printer–Technical Manual 0602
2 PRODUCT PRESENTATION
The TTP 2000 series are kiosk printers for 58 to 82.5 mm paper using direct thermal
printing. It has integrated guillotine cutter, looping presenter with built in retract and retain
function, and control board. The print speed is 150 mm per second, and the presenting
speed 300 mm/s to ensure high throughput.
The printhead can easily be opened to give the operator access to the paper path, and
print head, for maintenance purposes.
Loop area
Presenter driver
Retract exit
(to waste basket)
Control
board
Paper entry
Control panel on both
sides of the printer
Printhead
Cutter
ٛٛٛ
Printout
exit
ٛٛ
Figure 1 Principle of operation
The capability of the control board differs between the versions of TTP 2000:
TTP 2010 TTP 2020 TTP 2030
Interface Serial Parallel USB
Printer drivers for Microsoft Windows™ and Linux are available, and the printer is
compatible with the Plug and Play standard.
The text capability makes it easier to print directly from the kiosk software without using a
driver.

Product presentation
0602 TTP 2000 Kiosk Printer–Technical Manual 7
Print
Cut
ٛٛ
Present
Printout
ٛٛ
Store printout
in loop
Retract to wastebasket
ٛ
ٛ
ٛ
Print
Cut
Present
Retract
ٛ
ٛ
2.1.1 Looping presenter
The loop generating presenter
mechanism has many benefits;
• It handles documents of
various lengths by storing
the printed paper in a loop.
• It holds the printout until fully
printed and cut before
presenting the completed
printout to the customer.
• When presented, only the
very end of the printout is
held by the printer so the
customer can easily take the
printout no matter how long
or short it is. You can also
select to eject a portion of
the printout and then use the
pull detector to eject the rest
when the customer pulls in
the paper.
• The retract-and-retain
function can retract
uncollected printouts and
throw them in a wastebasket
inside the kiosk. Retracts
are reported to the driver so
any remaining data for that
printout can be deleted.
Figure 2 The Swecoin looping presenter

Product presentation
8 TTP 2000 Kiosk Printer–Technical Manual 0602
2.2 Controls
Feed Button
Status Indicator
Power Indicator
Printhead lock/
cutter protection
Interface
Connector
Power
Connector
Paper low
Connector
Figure 3 Rear view
The controls are duplicated on both sides of the printer so that they are easily accessible
regardless of how the printer is installed.
2.2.1 Feed button
The Blue feed-button has several functions:
• Short press; eject printout from presenter
• Longer press; feed, cut, and present a complete page.
Any data in the print buffer will be printed. If the buffer is empty the page will be
blank.
In black mark mode, the page will be synchronized with the black mark.
• Press and hold while turning on the power, or while opening and closing the
printhead to print a self-test printout. See page 19.
Feed
Power
Status
R

Product presentation
0602 TTP 2000 Kiosk Printer–Technical Manual 9
2.2.2 Status indicator
●
●
The status indicator has several functions:
ON constantly — the printer is operational
Flashes rapidly — indicates error. Hold down the feed-forward button and the
number of blinks will reflect the
status-code .
1 Presenter jam, paper cannot be ejected / retracted
2 Cutter cannot return to home position
3 Out of paper
4 Printhead lifted
5 Paper feed error (under head)
6 Temp error, printhead is above 60
° C
7 Presenter jam, motor cannot rotate
8 Paper jam during retract
Fast flashes Checksum error, firmware
Steady light Wrong firmware type or target for firmware loading
Status-codes are reset:
1 When the conditions causing them are removed
2 When the printer is turned off/on
3 When the printhead is lifted and then lowered.
Blink, blink, pause, blink, blink
— is the warning-code for paper low
1
The warning-code is reset automatically when the condition causing it is removed.
2.2.3 Voltage indicator
●
●
Green indicator constantly ON: 24 V present
1
This signaling is disabled by default. It can be disabled/enabled by setting parameter p52

Installation
10 TTP 2000 Kiosk Printer–Technical Manual 0602
3 INSTALLATION
3.1 Installing a paper guide
The paper guide selects if the printer should use 58, 60, 80, or 82.5 mm paper width. The
printer senses what paper guide is fitted and adjusts to it automatically. The TTP 2000
printers are delivered without paper guide fitted.
1. Select the paper guide you want to install
1
2. Open the printhead by pushing green printhead lock plate backwards and lifting
up the printhead, see page 24.
3. Enter the T-shaped tab of the paper guide into the “T”-hole, and fasten the screw.
4. Close the printhead
Paper
Guide
Screw
M3 x 4
Width
in mm
“T”-hole
Figure 4 Fitting a paper guide
1
Evaluation kits contain all input guides available. Regular volume deliveries only contain the appropriate guide for the customer
in question.

Installation
0602 TTP 2000 Kiosk Printer–Technical Manual 11
3.2 Installation considerations
The TTP 2000 printer should be installed in some kind of enclosure such as a self-service
kiosk. The footprint and the paper output height is identical to the TTP 1020 /TTP 1030.
3.2.1 Orientation
The TTP 2000 can be installed horizontally or vertically
1
. Vertical installation is suitable
for narrow kiosk designs. Here the printer swaps outputs; the normal output becomes the
retract, and the retract output feeds the printout to the customer.
Horizontal
Screen
44
33
3
4
3
Screen
V
ertical
Figure 5 The printer can be installed in different orientations. Just set parameter
n57 to the appropriate setting and the printer adapts to its new
orientation.
If you use the Windows driver, a selection in the driver sets horizontal or
vertical mode.
NOTE! — In vertical mode the printer does not loop the paper but stores it hanging
down, then cuts and ejects vertically when the printout is ready.
1
Implemented in firmware version 3.20

Installation
12 TTP 2000 Kiosk Printer–Technical Manual 0602
3.2.2 Quick-fit hubs
Retract
exit
Printout exit
Optional
quick-fit
hubs
Figure 6 Front, bottom view
The printers attach to the kiosk using two screws, or just slides in place using the quick-fit
hubs.

Installation
0602 TTP 2000 Kiosk Printer–Technical Manual 13
3.2.3 Using a Swecoin roll holder
The Swecoin roll holders fit paper widths, 58 mm, 60 mm, 80 mm, and 82.5 mm without
adjustments, and takes minimum 150 mm rolls.
An example of a Swecoin roll holder is the shelf type that has the quick fit fastening so
you just connect the cables to the printer then slide it onto the roll holder. It also has
additional holes so that you can attach the 75 W PSU with straps, and fit an optional
paper low sensor.
This roll holder both stands stable on your desktop, and can be fastened into your kiosk
and used in normal installations.
More Swecoin roll holders can be found in chapter 10 of this manual.
PSU
space Space for optional
paper low sensor
Integrated
paper guid
e
Strap holes for fastening PSU

Installation
14 TTP 2000 Kiosk Printer–Technical Manual 0602
3.2.4 Design you own mounting
The illustration below gives an example of a printer-mounting shelf. See also "printer
Dimensions" on page 90, and the 3D solid models and outline drawings for CAD that are
available on www.swecoin.se.
20 mm
Paper width
+ 10 mm
44 mm
10 mm
∅
12 mm
∅
6.5 mm
10 mm
90.8 mm
132 mm
156 mm
Leaf spring
01473-000
∅
11 mm
10 mm
1.5mm
Add material for corner radius
Min. 100 mm
Center
10 mm
Figure 7. Example of a simple shelf for fastening a standard printer using quick-fit hubs and a leaf spring
retainer (order No. 01473-000)
Additional space is required for paper loading and paper jam removal. Consider mounting
the printer on a movable platform so that the printer can be maintained outside the printer
enclosure.
HINT! — We recommend you to make the output slot and the retract slot 97 mm wide.
This way you will have no problem using all paper widths that the TTP 2000
series of printers can handle.
Paper width
+ 10 mm

Installation
0602 TTP 2000 Kiosk Printer–Technical Manual 15
3.2.5 Electrostatic discharges, and earth currents
Preventing ESD and earth currents from affecting the printer operation requires proper
connection of the printer chassis to protective earth through a mounting platform or
through a separate earth conductor.
3.2.6 Ambient light
There is an optical sensor 20 mm behind the paper exit at the front of the printer.
To ensure proper printer operation, design the printer enclosure so that it prevents direct
sunlight or light from indoor lamps from reaching the sensor through the paper exit.
3.3 Installing a paper-low sensor (option)
A paper-low sensor alerts the system when a certain length of paper remains on the roll.
The purpose of this sensor is to get an early alert so that you can replace the paper roll in
time in remotely located kiosks.
All paper roll holders supplied by Swecoin can be equipped with paper-low sensors. Just
install it, and connect the cable to the paper low connector at the back of the printer.
+5
+5
Paper-low
sensor
2
3
1
J10
PL SENSE
SW97081F
200 ohm
100 pF
Paper roll
New
Near
end
Roll holder shaft
Gray = Connection
inside printer
Figure 8. Paper-low sensor connection
Paper low
connector
Figure 9. Location of paper-low connector

Installation
16 TTP 2000 Kiosk Printer–Technical Manual 0602
3.4 Connecting to the computer
Interface
connector
Figure 10. Location of interface connector
3.4.1 TTP 2010
Connect a Swecoin serial cable, ordering No. 10825-000, between the printer and the
computer to be used. We strongly recommend using the Swecoin cable because many
incompatible cables are available.
Printer
PC
Female
5
9
4
8
3
7
2
6
1
Female
5
9
4
8
3
7
2
6
1
2RxDRxD2
3TxDTxD3
9RIRI9
6DSRDSR6
8CTSCTS8
4DTRDTR4
7RTSRTS7
1DCDDCD1
5GNDGND5
Serial Cable 10825-000
Figure 11. Serial interface cable 10825-000. Dotted leads are not connected in the printer.
To be able to connect the cable in any direction, make symmetrical cables.

Installation
0602 TTP 2000 Kiosk Printer–Technical Manual 17
3.4.2 TTP 2020
Connect the printer to the parallel port of the computer to be used.
Use cables 01366-000 or 01366-090, see the illustration below.
The printer end of the cable should have an IEEE-1284 type C, 36-pole mini Centronics,
with clip latches, see page 76 for pin assignment.
Figure 12. IEEE-1284 cable with type A and type C connectors
3.4.3 TTP 2030
Connect J13 of the printer to the USB port of the computer or the USB hub to be used.
USB connectors can be recognized by the following symbol: .
Connector J13 is a 4-pin USB type B connector. See Table 8 for pin assignment.
A suitable cable is available from Swecoin, ordering number 01542-000.
Figure 13. USB cable with type A and type B connectors

Installation
18 TTP 2000 Kiosk Printer–Technical Manual 0602
3.5 Connecting the power
Power
Connector
Figure 14. Location of power connector
Using a Swecoin power supply (page 95):
1. On power supplies with line voltage selector, make sure it is set to your local line
voltage.
2. Connect the cable from the power supply the power connector on the back of the
printer.
3. Connect the power cable to the line outlet.
4. Turn ON the power.
If you use another type of power supply unit, 24 V cables are available from Swecoin AB,
order No. 01370-000. If you make cables of your own, connect the voltages according to
the following illustration. Note that protective ground and minus output should
not be
interconnected in the power supply. At the printer end of the cable, use an AMP Mate-N-
Lok connector housing and two contact-sockets:
Housing: AMP No. 350777-1
GND
+24 V
Socket: AMP No. 350689-1
Figure 15. Power connection
Mode
58-60 mm
paper width
80 – 82.5 mm
paper width
Idle
150 mA 150 mA
Standard text printing
2 A average 3 A average
All black printing
6 A 8.5 A
Table 1. Current consumption

Installation
0602 TTP 2000 Kiosk Printer–Technical Manual 19
3.6 Making a test printout
1. Switch OFF the power.
2. Hold the feed-forward button depressed while powering ON
the printer. Keep the button depressed until printing starts.
This produces a printout showing the firmware program version
and date, control board revision number and serial number,
name of loaded fonts and logotypes, and the parameter
settings.
3. Each successive press of the button will produce a test
printout.
Switch the printer OFF and ON again to exit self-test mode.
If a power button is not available for the printer, follow the
below procedure:
1. Lift the printhead
2. Hold the FF-button pressed while lowering the head
and hold it pressed while an auto load of paper is done
3. Release the button and a self-test printout will be printed
4. The printer exits self-test mode and goes on-line
3.6.1 Customizing the self test printout
The self test printout starts with a text line, and then a Swecoin logotype. This logotype is
just a printout of logotype No. 0., so if you want to personalize the self test printouts in
your installation, delete all logotypes and store your own logotype as No. 0.
See also logotypes on page 56.
www.swecoin.se
TTP 2020 Kiosk Printer
Logotype No. 0
Figure 16. Logotype No. 0 is printed on the self test printout.
1
0
Self-test