Swissvoice Avena 116 User manual

Cordless analogue telephone DECT
Avena 116/116 Duo
User Manual
Important:
This user manual contains
safety precautions!
Please read carefully before
putting the telephone into
operation, and store
in a safe place.

Safety precautions
This DECT cordless telephone is designed for transmitting voice calls over the analogue
telephone network. Any other use whatsoever is not permitted and is regarded as in vio-
lation of the provisions. The user manual with safety precautions is a part of the product
package and must be passed on to the new owner on reselling.
Caution!
Use only approved rechargeable nickel-metal-hydride (Ni-MH AAA 600mAh) batteries.
Using other rechargeable batteries or non-rechargeable batteries/primary cells can be
dangerous and may cause malfunctions in or damage to the telephone. The manufacturer
accepts no liability in this event.
Refer to chapter "Putting the handset into operation" for instructions on how to properly
insert the batteries.
Please note that the ringtone for incoming calls as well as alert tones, are also
emitted on the handset. Do not therefore hold the handset close to your ear
while one of these functions is on, otherwise your hearing may be affected.
Please note:
➭Do not immerse batteries in water or throw in the fire.
➭Rechargeable batteries can become warm while recharging. This is a normal occurrence
and is not dangerous.
➭Do not use any other type of charging unit since this may damage the battery cells.
➭Before using the telephone, wearers of hearing aids should note that radio signals
can be picked up by the hearing aid and cause an unpleasant buzzing noise.
➭Do not use your DECT cordless telephone in environments at risk from explosion
(e.g. paintworks, petrol stations etc.)
➭Do not position the base station/charging bay in bathrooms or showers.
➭The radio signals may affect the functioning of medical equipment.
➭In the event of a power cut or if the batteries are discharged, your DECT cordless tele-
phone will not function!
➭The handset must not be charged up without battery cells or the battery cover.
➭Never touch exposed contacts!
➭Use only the supplied SNG 04-ea power pack plug for the base station and charging unit.
Disposal
Please dispose of the batteries, base station, handset, charging unit and power pack in
an ecological manner.

1
20401551en_ba_a0
Contents
Safety precautions
Setting up the telephone……………………………………………………………………3
Package contents …………………………………………………………………………3
Location ……………………………………………………………………………………3
Secure telephone conversations …………………………………………………………4
Setting up the base station/charging bay ………………………………………………4
Wall mounting ……………………………………………………………………………5
Connecting the telephone ………………………………………………………………6
Removing the cords ………………………………………………………………………7
Putting the handset into operation ………………………………………………………8
Displays, keys, symbols …………………………………………………………………11
Selection of dialling mode ………………………………………………………………14
Key lock on/off ……………………………………………………………………………15
Group call (paging) ………………………………………………………………………15
Telephoning …………………………………………………………………………………16
Internal and external calls ………………………………………………………………16
Accepting a call …………………………………………………………………………17
Transfer an external call internally ………………………………………………………18
Redial ……………………………………………………………………………………19
Network mailbox …………………………………………………………………………19
Dialling from the call list* ………………………………………………………………20
Setting the handset volume ……………………………………………………………21
Muting the handset ……………………………………………………………………21
*Only in networks that enable caller ID (Calling Line Identification Presentation, CLIP).
Contact your network operator to find out whether this service is supported.
Your Avena 116/116 Duo is designed to be connected to an analogue
telephone network.
This telephone is available either with one handset (Avena 116) or as a set
with two handsets and a charging bay (Avena 116 Duo).

Telephone settings…………………………………………………………………………22
Setting the ring tone volume …………………………………………………………22
Setting the ring tone melody …………………………………………………………22
Speed dialling …………………………………………………………………………23
Direct call (baby call) …………………………………………………………………24
Setting the flash time …………………………………………………………………25
Restoring default settings ………………………………………………………………25
Changing the PIN ………………………………………………………………………26
Activate/de-activate key clicks …………………………………………………………26
Appendix ……………………………………………………………………………………27
Technical Data……………………………………………………………………………27
Approval …………………………………………………………………………………28
CE certification …………………………………………………………………………28
Warranty conditions ……………………………………………………………………28
Warranty Certificate ………………………………………………………………………29
Declaration of Conformity ………………………………………………………………31
2
20401551en_ba_a0
Contents

3
20401551en_ba_a0
Package contents
The package contains the following items:
Avena 116 Avena 116 Duo
➭1 Base station ➭1 Base station
➭1 Connection cord ➭1 Charging bay
➭1 Power pack plug Typ SNG 04-ea ➭1 Connection cord
➭1 Handset ➭2 Power packs plug Typ SNG 04-ea
➭2 Dowels/2 screws ➭2 Handsets
➭2 Rechargeable batteries ➭2 Dowels/2 screws
➭1 User manual ➭4 Rechargeable batteries
➭1 User manual
Location
To obtain the best possible range, we recommend positioning the telephone in a location
central to your sphere of activity. Avoid positioning the telephone in niches, recesses and
behind steel doors.
The maximum range between the base station and handset is approximately 300 meters.
Depending on the surrounding conditions as well as spatial and structural factors, the
range may be smaller. The indoor range is normally smaller than outdoors. Depending on
the structural surroundings, radio dead spots may occur even within the range due to
digital transmission in the frequency range used. In this case the transmission quality may
be reduced through the increased incidence of short breaks in transmission. Normal
transmission quality will be resumed if you move slightly out of the radio dead spot.
When the range is exceeded, the connection will be broken unless you move back into
range within ten seconds.
To avoid radio signal interference from other electronic equipment, we recommend that
the base station/charging bay and handset are situated at the greatest possible distance
(minimum 1 meter) from other equipment.
Setting up the telephone

4
20401551en_ba_a0
Secure telephone conversations
While in a telephone conversation, the base station and handset(s) are connected
through a radio channel. The base station is the interface between the telephone net-
work and the handset. To prevent people from tapping your telephone calls or making
phonecalls on your expense, the base station and handset(s) are continuously exchanging
identification codes.
In case of non-matching identification codes, a connection with foreign handsets will not
be set up.
Setting up the base station/charging bay
➭Do not expose the base station/charging bay to direct sunlight.
Protect the base station/charging bay against moisture. Do not position the telephone
in rooms exposed to condensation, corrosive steam or excessive dust. Condensation
can occur in cellars, garages, conservatories or sheds.
The ambient temperature must be between 5 °C and 40 °C.
Position the base station/charging bay in a clean, dry and well-aired location. Choose a
place which is stable, even and not subject to vibrations.
To avoid mutual interference, do not position the base station/charging bay in the imme-
diate vicinity of electronic equipment such as hi-fi systems, office equipment or microwave
ovens. Avoid positioning the telephone near heat sources such as heating elements or
near obstacles such as metal doors, thick walls, niches and cupboards.
The base station/charging bay does not have a mains switch. For this reason the socket
to which it is connected must be easy to access.
Setting up the telephone

5
20401551en_ba_a0
Wall mounting
Your Avena 116/116 Duo is suitable for wall-mounting. Two screws and two dowels are
provided for this purpose.
Place the dowels vertically at a distance of 90 mm from each
other and insert the screws. Leave approximately 3 mm space
between the screw head and the wall.
Hang the base station on the screws and connect it to the
power supply and telephone connection.
Note
Please remember:
•The 230 V and telephone connection should be within range of the cable provided.
•Please also note that the base station must not be mounted in the opening area of
doors and windows: Danger of damage!
•Caution: Take care not to damage leads in the wall!
Setting up the telephone
3
90 mm

6
20401551en_ba_a0
Connecting the telephone
Before you can start using your telephone you must plug in the telephone connection
cords and the mains cable.
Safety note
Use only the SNG 04-ea power pack provided for
the base station/charging bay!
➀Telephone connection cord
The telephone connection cord has two different
plugs. Insert the smaller plug in the socket marked
with the telephone symbol, and fit the cord into the
corresponding cable groove.
Insert the larger plug in your telephone connection
socket.
➁ Mains cable
First, insert the mains cable in the socket marked
with the mains plug symbol on the base of the base
station/charging bay, and fit the cable in the corres-
ponding cable groove. Then insert the mains plug
in the 230 V socket.
Note Your telephone will not function if the mains plug is not plugged in or during
a power cut.
Socket for
mains cable ➁
Socket for
telephone
connection
cord ➀
Setting up the telephone

7
20401551en_ba_a0
Removing the cords
First unplug the mains plug from the 230 V socket and the plug from the telephone
connection socket.
To release the cord, use a ballpoint pen or similar object to press the holding hook
towards the plug and simultaneously pull the plug out along with the cord.
Setting up the telephone

20401551en_ba_a0
8
Putting the handset into operation
Your handset will be ready for operation (for making or accepting calls) only once the
battery has been charged for the first time.
Inserting the rechargeable batteries
The bottom of the handset contains a battery compartment for housing two type AAA
batteries (microcells).
Removing the battery
compartment cover:
Slide the battery compartment
cover downwards
(approx.3 mm) and lift.
Inserting the two rechargeable batteries (note the polarity!):
Insert the batteries in the battery compartment. Make sure the polarity is correct. Make
sure to insert the batteries so that the flat end of the battery (the negative side) connects
to the spring contact. The handset will not function if the batteries are incorrectly inser-
ted. This may result in damage. Replace the compartment cover by placing it approxima-
tely 3 mm offset and slide it upwards until it clicks into place.
Setting up the telephone

9
20401551en_ba_a0
Charging the batteries
The batteries are not yet charged when you first unpack the telephone. To charge the
batteries, place the handset on the base station/charging bay. The flashing battery
symbol on the handset signals the charging procedure. The batteries will take around
14 hours to charge up.
Note •Do note place the handset in the charging bay if the batteries have not
been fitted.
•Do not use strange charging bays, the batteries can be damaged.
The following symbols indicate the charging status on the handset display:
DCharging status “empty”
CCharging status “1/2 ”
ACharging status “full”
Once the new batteries have been inserted, the display (1/2, full) on the handset indica-
tes the actual charging status only after a complete charging procedure.
Insert the plug into your telephone connection socket once the battery symbol has stop-
ped flashing.
Your telephone is now ready to use.
Important!
Please note: The first time you insert the batteries, the battery display will indicate
the correct information on the charging status only after a complete charging cycle.
Use only NiMH rechargeable batteries. Never use disposable batteries/primary
cells.
!
Setting up the telephone

10
20401551en_ba_a0
Note You can replace the handset in the base station/charging bay after every call.
Charging is electronically controlled to ensure optimal charging of batteries in
different charge states. Avoid removing the batteries from the handset for no
good reason, since this affects the optimum charging cycle.
You can telephone for up to 10 hours with fully charged batteries.
If the battery charge status has reached its lower limit, the battery symbol
(
D ) flashes in the display and a warning signal is heard. You have 10 minu-
tes of talk time left.
Setting up the telephone

11
20401551en_ba_a0
Displays, keys, symbols
Displays
The display gives you information on the current status of your telephone.
The «standby indicator» shown below shows you your handset is ready for use.
The symbols in the upper row of the display have the following meaning:
The symbol is permanently lit if a connection to the base station exists.
The symbol flashes to indicate that the handset is near the limit of the
base station range.
You have pressed the talk key.
You have pressed the “mute” key: the microphone is off.
You have switched off the ring tone.
You have activated the key lock.
Shows new entries in the call list*.
Shows the battery charge status. Two segments indicate full or almost
full batteries. If no segment is shown or the empty frame is flashing,
your handset should be returned to the base station/charging bay for
charging.
Note At the end of a call the duration of the conversation is shown on the display.
RÓMGS A
888888888888
R
Ó
M
G
Í
K
A
*Only in networks that enable caller ID (Calling Line Identification Presentation, CLIP).
Contact your network operator to find out whether this service is supported.
Setting up the telephone

12
20401551en_ba_a0
Handset keys
Open call list*, press key several times to scroll down.
Previous called number(s), press to scroll through this redial list.
Performs different functions depending on the context.
➮Deletes the last character or number of an entry in the display.
➮Press this key to return to standby mode.
If you are editing an entry in the speed-dial memory, in the call or
redial list*, you can hold down this key to delete the entry.
➮Press this key to switch the microphone off during a call.
Open speed-dial memory, press key several times to scroll down.
Enquiry call key with flash function.
Avena 116 Duo: Long-press: Call the other handset (internal call).
Programming key to start and end programming.
Talk key. Corresponds to “lift/replace handset” on a corded telephone.
Numerical keys for dialling telephone numbers. ABC printing (Vanity
numbers) on the housing. “0 ” key: when entering a number, hold this
key down to generate a dialling pause between two digits.
Long-press: the network mailbox number is dialled directly.
Hash key (or pound key) for entering the “hash” symbol. The sequence
34# appears as follows: .
In standby mode, hold this key down to activate/deactivate the key lock.
Asterisk key (or star key) for entering the “asterisk” symbol. .
In standby mode, hold this key down to activate/deactivate the ring tone.
*Only in networks that enable caller ID (Calling Line Identification Presentation, CLIP).
Contact your network operator to find out whether this service is supported.
34
o
34
o
Setting up the telephone
…

13
20401551en_ba_a0
In programming mode:
Direct call on/off.
Set handset volume.
Set ring tone melody.
Set ring tone volume.
Handset:
Display
Delete/cancel key
Speed-dial key
Talk key
Enquiry key
Numerical keys
Microphone
Earpiece
Call list*
Redial key
Programming key
*Only in networks that enable caller ID (Calling Line Identification Presentation, CLIP).
Contact your network operator to find out whether this service is supported.
Setting up the telephone

14
20401551en_ba_a0
Base station keys
Call key on the base station to activate a paging call.
Selection of dialling mode
The transmission of the phone number can take place either with tones or impulses. The
presetting of your Avena 116 / Duo is the tone mode (DTMF). You may change this.
Press the programming key.
Press the key with the star-symbol.
Press "1" to select the pulse-mode or "2" to select the tone-mode.
Finish the programming with "P".
Paging key
Charging cradle for
the handset
Setting up the telephone

15
20401551en_ba_a0
Key lock on/off
If you want to carry the handset around in your pocket, activate the key lock.
This prevents you inadvertently dialling a number. During incoming calls the key lock is
deactivated for the duration of the call.
Key lock on
Hold down the hash key for about 2 seconds.
The display shows the key symbol .
Key lock off
Hold down the hash key for about 2 seconds.
Note You cannot make outgoing calls while the key lock is on.
The display shows the symbol to indicate that the key lock has been
activated.
Group call (paging)
If you have misplaced your handset(s), you can send to all logged on and accessible
handsets a group call. All logged on and accessible handsets then ring for 60 seconds.
Paging call (page) from the base station:
Press the call key on the base station.
End call
Press the talk key on the handset.
Í
Í
Setting up the telephone

16
20401551en_ba_a0
Internal and external calls
One or two handsets are logged on to the base station. In case you purchased the
Avena 116 Duo, you have two handsets. You can make internal calls between those
two handsets.
Internal calls
Press the -key for approx. 2 seconds to call the other handset.
To end this internal call:
Press the talk-key.
External calls
Press the talk key.
Enter the required telephone number.
This number will then be dialled.
To end this external call:
Press the talk-key.
Note You may also make external calls by using predialling: enter the telephone
number, use the key to make any corrections and press the talk-key.
The telephone number will then be dialled.
To enter a dialling pause between two digits press "0" for approx. 2 seconds.
Your Avena 116/116 Duo supports 18-digit telephone numbers.
Telephoning
Z

17
20401551en_ba_a0
Accepting a call
Calls are signalled acoustically as well as optically in the handset display.
➭The caller’s number is displayed if your network operator supports the CLIP service.
➭The caller’s number is not displayed if the caller has withheld his number i.e. if he has
suppressed transmission of his number, or if this is not technically possible.
Accepting a call
Press the talk key.
Conduct your call.
Note You can set the volume and melody of the ring tone.
H
Telephoning

18
20401551en_ba_a0
Transfer an external call internally
You are in an external telephone conversation and you want to transfer this call to the
other handset.
You are conducting an external telephone call.
Press the -key for approx. 2 seconds. The external call is put on hold and
the second handset will start to ring. You can now talk to the other internal
party.
Press the talk-key to transfer the call to the internal party.
When the internal party ends the call, you are reconnected back to the exter-
nal party. If the internal party does not answer, press the -key for approx.
2 seconds to return to the external party again.
Brokering between the two calls
Press the -key for approx. 2 seconds. You are connected to the other party.
H
Telephoning