Swissvoice XTRA 3355 User manual

Xtra 3355
USER’S GUIDE

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QUICK SETUP
Set Language
After first time power up (base station is also connected to main power, for details, refer to Section 5.1.2.).
LANGUAGE? will appear on the screen.
1. Press Ok on the handset.
2. Press or to select the desired language.
3. Press Ok. Your hear confirmation tones and OK will appear on the screen. (For Duo or Trio version, you just
set 1 of handsets, the other handset(s) will be changed accordingly)
OR
1. Press Ok on the handset in idle mode.
2. Press or to select HS Setting, then press Ok.
3. Press or to select Date / Time, then press Ok .
4. Press or to select Set Date, then press Ok , Input the day, month, year, then press Ok , input hour
(24HR format), and minutes, then press Ok, You hear confirmation tones.
Note: if digit is input wrong during input Date or Time, you can press or to select the right position and
input correct digit.

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Package Contents
This package contains the following items:
1. Cordless handset
2. Cordless handset charger
3. Combo base unit
4. Combo Handset unit
5. Coiled Cord
6. AC power adaptors (1 for combo base unit and 1 for cordless handset charger)
7. Telephone line cord
8. Telephone plug convertor (optional)
9. 3pcs of AAA 500mAh NiMH rechargeable batteries
10. User Guides
11. 4 pcs of spare transparent photo covers
The duo or trio package contains the repeating items:
• Cordless Handset(s)
• Cordless handset charger(s)
• Mains power adapter(s)
• AAA 500mAh NiMH rechargeable batteries
User manual

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TABLE OF CONTENT
1. IMPORTANT SAFETY INSTRUCTIONS...............................................................................6
2. LOCATION...................................................................................................................6
3. INSTALLING YOUR PHONE.................................................................................................7
3.1. Connecting the Base Station..................................................................................................7
3.2. Connecting the Charger............ ...........................................................................................8
3.3. Installing and charging the batteries......................................................................................8
4. GETTING TO KNOW YOUR PHONE....................................................................................9
4.1. Base Station Overview....... ..................................................................................................9
4.2. Display Icons and Symbols of Combo Base...........................................................................11
4.3. Menu tree of base....... ......................................................................................................12
4.4. Handset Overview...............................................................................................................14
4.5. Menu tree of handset...... ....................................................................................................16
5. USING YOUR PHONE.........................................................................................................18
5.1. Set Date & Time and Language............................................................................................18
5.1.1. Set Date & Time.................................................................................................................18
5.1.2. Change language................................................................................................................18
5.2. Make a Call........................................................................................................................18
5.2.1. Preparatory Dialing..............................................................................................................18
5.2.2. Direct Dialing.....................................................................................................................19
5.2.3. Call from the phonebook.....................................................................................................19
5.2.4. Call from the Call List.........................................................................................................19
5.2.5. Call from the redial list.......................................................................................................19
5.2.6. Call direct memories (A, B, C , D) on base or on handset.....................................................19
5.2.7. Call the indirect memories (Key 1 to Key 9).........................................................................19
5.3. Answer a Call.....................................................................................................................19
5.4. End a Call...........................................................................................................................19
5.5. Set Photo A, B, C, D key memories.....................................................................................20
5.5.1. Input number and name.....................................................................................................20
5.5.2. Record your own voice tag....................................................................................................20
5.5.3. Play Voice tag.....................................................................................................................20
5.5.4. Delete Voice tag..................................................................................................................21
5.5.5. View record of Photo memory................................................................................................21
5.5.6. Edit record of Photo memory...............................................................................................21
5.5.7. Adjust Earpiece and Handsfree Volume..................................................................................22
5.6. Audio Boost........................................................................................................................22
5.7. Equalizer..........................................................................................................22
5.8. Redial..............................................................................................................22
6. PHONEBOOK..................................................................................................................22
6.1. Add a new phonebook entry.................................................................................................22
6.2. View a phonebook entry.......................................................................................................23
6.3. Search a phonebook entry...................................................................................................23
6.4. Edit a phonebook entry.......................................................................................................23
6.5. Store phonebook in speed dial............................................................................................23
6.6. Delete a phonebook entry...................................................................................................23
6.7. Add to speed dial key..........................................................................................................23
6.8. Status of phonebook...........................................................................................................24
7. PHONE SETTINGS.............................................................................................................24
7.1. Set Ringer Melody and Volume.............................................................................................24
7.2. Set Alert Tone.....................................................................................................................24
7.3. Set the Date and Time........................................................................................................24
7.4. Talking Digit.......................................................................................................................24
7.5. Change the Flash Time.......................................................................................................25
7.6. Reset Your Phone................................................................................................................25
8. Registration Cordless Handset to Telephone Base..........................................................25
8.1. Registration.....................................................................................................25
8.2. Locate the Cordless Handset................................................................................................25
8.3. Conference call...................................................................................................................25
8.4. Transfer a call.....................................................................................................................26
8.5. Intercom.....................................................................................................26
8.6. Answer a call / Auto answer (Cordless handset only)................................................................26
8.7. Enriched ringer....................................................................................................................27
9. REMINDER.................................................................................................................27
9.1. Turn on alarm reminder, set time and frequency....................................................................27
9.2. Select melody of the alarm reminder...................................................................................27
9.3. Rename the alarm reminder................................................................................................27

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9.4. Record Voice memo of the alarm reminder........................................................................27
10. SPEED DIAL KEYS (KEY 1 TO KEY 9)............................................................................28
10.1. Store a speed dial entry.....................................................................................................28
10.2. View a speed dial entry.......................................................................................................28
10.3. Edit a speed dial entry........................................................................................................28
10.4. Delete a speed dial entry...................................................................................................28
11. CALLER DISPLAY (network dependent)..........................................................................29
11.1. View the call list.................................................................................................................29
11.2. Store a call list number into the phonebook.........................................................................29
11.3. Store a call list number into the black list...........................................................................29
11.4. Delete an entry in the call list............................................................................................30
11.5. Delete the entire list of the call list....................................................................................30
11.6. Call waiting.........................................................................................................................30
12. CALL BLOCK......................................................................................................................30
12.1. Manual call block mode.......................................................................................................31
12.1.1. Enable MANUAL mode..........................................................................................................31
12.2. Add numbers to Blocklist.....................................................................................................31
12.3. Edit numbers in Blocklist...................................................................................................31
12.4. Delete a number in Blocklist...............................................................................................31
12.5. Delete all numbers from Blocklist.........................................................................................31
12.6. Automatic call block mode...................................................................................................32
12.6.1. VIPS only...........................................................................................................................32
12.6.2. Contacts only......................................................................................................................32
12.7. Anonymous call block mode.................................................................................................32
12.7.1. Block Private Calls...............................................................................................................32
12.7.2. Block All Anonymous Calls...................................................................................................32
12.8. Set Block Anonymous Calls OFF...........................................................................................33
13. VOICE MAIL (Network Dependent)..................................................................................33
14. ANSWERING MACHINE.....................................................................................................33
14.1. Turn On/O the answering machine......................................................................................33
14.2. Message playback................................................................................................................33
14.3. Options during playback.......................................................................................................33
14.4. Listen new messages through the base.................................................................................34
14.5. Delete old messages in the answering machine.......................................................................34
14.5.1. Delete all old messages through the handset..........................................................................34
14.5.2. Delete a message through the base......................................................................................34
14.5.3. Delete all old messages through the base..............................................................................34
14.5.4. Record a memo...................................................................................................................34
14.6. Outgoing message (OGM).....................................................................................................34
14.6.1. Play your outgoing message (OGM).......................................................................................35
14.6.2. Record your own outgoing message (OGM)............................................................................35
14.7. Delete your outgoing message..............................................................................................35
14.8. Answering machine settings.................................................................................................35
14.8.1. Set the answer mode...........................................................................................................35
14.8.2. Set the answer delay...........................................................................................................36
14.8.3. Recording time....................................................................................................................36
14.8.4. Answering machine remote access........................................................................................36
14.8.5. Activate remote access........................................................................................................36
14.8.6. Change the remote code.....................................................................................................37
14.9. How to access remotely to your answering machine?..............................................................37
14.10. Call screening.....................................................................................................................37
14.11. Message alert tone..............................................................................................................38
15. TECHNICAL SPECIFICATIONS...........................................................................................38
16. TROUBLESHOOTING...........................................................................................38
17. GUARANTEE................................................................................................................40
18. SAFETY................................................................................................................41
19. ENVIRONMENT................................................................................................................41

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1. IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be sticked to reduce the risk of
fire, electric shock and injury, including the followings:
1. Read and understand all the instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
Use a damp cloth for cleaning.
4. To avoid hearing damage, please make sure anyone who uses this product is aware that the product can
produce loud sound when Audio boost function is on.
5. Do not use this product near water (for example, near a bath tub, kitchen sink, swimming pool).
6. Do not expose the telephone to direct sunlight or extreme cold environment. Do not put the telephone
close to a heating source such as radiators, cookers, etc.
7. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
8. NEVER use your phone outdoors during a thunderstorm-unplug the base from the telephone line and the
mains socket when there are storms in your area.
9. Do not use the telephone to report a gas leak in the vicinity of the leak.
10. Use only the supplied NiMH (Nickel Metal Hydride) batteries! The operation periods for the handsets are
only applicable with the default battery capacities.
11. The use of other battery types or non-rechargeable batteries/primary cells can be dangerous. These may
cause interference and/or unit damages. The manufacturer will not be held liable for damage arising from
such noncompliance.
12. Do not use third party chargers. The batteries may be damaged.
13. Dispose of batteries safely. Do not immerse them in water, burn them, or put them where they could get
punctured.
2. LOCATION
For maximum coverage and reduce the interference, here are some guidelines
you should consider when you place the base unit,
- place it at a convenient, high, and central location with no obstructions between the handset and base unit
in an indoor environment.
- place it away from electronic appliances such as televisions, microwave ovens, radios, personal computers,
wireless devices or other cordless phones.
- avoid facing radio frequency transmitters, such as external antennas of mobile phone cell stations.
- avoid plugging it into the same circuit as other major household electrical appliances because of the
potential for interference.
Try moving the appliance or the base unit to another power outlet.
If the reception for a base unit location is not satisfactory, move it to another location for better reception.
Depending on the surrounding conditions as well as spatial and structural factors, the range may be reduced.
The range indoors is normally less than outdoors.

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3. INSTALLING YOUR PHONE
3.1. Connecting the Base Station
1. Plug one end of the telephone line cord into the telephone jack on base bottom.
2. Plug the small end of power adapter into a power jack on base bottom.
3. Plug the large end of power adapter into a wall power outlet.
4. Plug the other end of the telephone line cord in to the telephone jack or micro-filter.
5. Always use the cables provided in the box.
Wall mounting position

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3.2. Connecting the Charger
Plug the power adapter into a mains socket.
If you have a Broadband line.
If you connect your telephone to a line with a broadband connection, you will need to insert a micro-filter
between the telephone and the telephone line, otherwise you may get interference between the telephone and
the broadband, which could cause problems.
In a fixed line with broadband, every telephone must have a micro-filter connected, not just the one at the
telephone point that your modem is connected to. If you need more broadband micro-filters, contact your
broadband supplier
3.3. Installing and charging the batteries
1. Slide down to open the battery compartment cover.
2. Place the 3 supplied AAA-size NiMH rechargeable batteries as indicated. Pay extra attention to direction
of polarity.
3. Slide the battery compartment cover back.
4. Put the handset on the base and charge for 15 hours before using the handset for the first time.
Notes:
1. Use only the supplied NiMH rechargeable battery cells.
2. If the handset will not be used for a long time, disconnect and remove the batteries to prevent possible
leakage.

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4. GETTING TO KNOW YOUR PHONE
4.1. Base Station Overview
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1. INCOMING CALL LED
• Flashes when there is an incoming call.
• On when there the phone is in use.
• On when a device is being registered.
• On when another telephone is in line on the same.
2. MESSAGE LED
• On when the answering system is on.
• Flashes when there are new messages/memos in the answering system.
• Flashes slowly when pressing for slow play.
3. DIRECT MEMORY KEYS (A, B, C, D)
• Press to dial out phone number stored.
1 2
21.8mm x
21.8mm
3

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4.
• Press to repeat playing the current message from the beginning.
• Press twice to skip backward to the previous message.
5.
• Press to play the message.
• Press again to stop the message playback.
6.
• Press to delete the message currently playing.
• In idle mode, long press to delete all old messages.
7.
• Press to turn on the answering machine.
• Press again to turn o the answering machine.
8.
• Press to slow down the message playback.
9.
• Press to make, answer or end a call through base speaker.
• Press to switch between the combo handset and the base speakerphone during a call.
• Orange LED is on during speaker mode.
10. ALPHANUMERIC KEYPAD/ /
• In idle / pre-dial / editing mode / during a call: Press to enter numbers.
• Press any key to answer an incoming call.
• During a call: Press and hold to answer an incoming call when you receive a call waiting alert*.
*Subject to subscription and availability of the service from the fixed line operator.
11.
• During a call: Slide up and down to increase the volume /decrease the volume.
• During message playback: Press to adjust the volume.
12.
• Sound experience: select “NATURAL”, “BASS” or “TREBLE” during a call BASS (lowest position) NATURAL
(mid position) TREBLE (highest position)
BASS (lowest position) NATURAL
(mid position)
TREBLE (highest position)
Warning: The product may emit high volume of sound. Take Extra Care when you use audio boost key,
recommend you to adjust suitable volume by setting minimum, and then turn on audio boost key.
13.
• Press to enhance the clarity and loudness through earpiece of the base during a call.
14. CALL BLOCK
• In Idle mode: Press to go to Call Block menu.
• In ringing mode: Press to block incoming call number if Block Set is set to ON.
15. CALL LIST
• In idle mode: Press to access the Call List.
16. REDIAL LIST
• Press these keys to confirm the options on the screen above the keys.
17. SOFT KEYS
• Press these keys to confirm the options on the screen above the keys.
18. UP KEY
• In menu mode: Press to scroll up the menu items.
• In Phonebook list / Redial list / Call List: Press to scroll up the list.
• While entering names or numbers: Press to move the cursor to the left.
19. VOLUME INCREASE KEY
• During a call and message playback: Press to increase the volume.

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20. DOWN KEY
• In menu mode: Press to scroll down the menu items.
• In Phonebook list / Redial list / Call List: Press to scroll down the list.
• While entering names or numbers: Press to move the cursor to the right.
21. VOLUME DECREASE KEY
• During a call and message playback: Press to decrease the volume.
22. PHONEBOOK
• In idle mode: Press to access the phonebook.
23. BASE STAND IN WALL MOUNTING POSITION
24. KNOB FOR WALL MOUNTING POSITION
4.2. Display Icons and Symbols of LCD
Display icons Description
OK Soft key icon for confirm selection and save input data. - For Base only
Full battery power level. - For Handset only
2/3 battery power level. - For Handset only
1/3 battery power level. - For Handset only
Flashes when the battery is low and needs charging. - For Handset only
The speakerphone is in use.
On: if the handset ringer is turned o.
On: when there are received new Voice Message Waiting (VMWI) not yet read*.
Disappear: when all the voice messages have been read. (Network service depen-
dent)*
displays when there the signal strength is strong. - For Handset only
displays when there the signal strength is moderate.
displays when there the signal strength is weak.
O when handset is out of range from the base.
On: New call list- Missed and new calls.
On: The answering system (TAM) is turned on.
Flashes: when new TAM message is received.
O: The answering system (TAM) is turned o.
On: when an alarm is set.
O: when an alarm is o.
On: when audio booster is activated (in earpiece mode).
O: when audio booster is deactivated.
On: when the telephone line is in use.
Flashes: when there is an incoming call.
On: when the entry in call list is a contact saved in black list.

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4.3. Menu tree of base

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Hearing Aid Compatibility:
Special feature which helps to eliminate background noise and interference when you use this telephone with
a hearing aid.

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4.4. Handset Overview
1
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2
12
3
4
5
10
6
9
13
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1. INCOMING CALL LED
• Flashes when there is an incoming call/ the base is paging the handset.
2. CHARGE LED
• On when the handset is charging in the charger.
3.
• In menu mode: Press to scroll up the menu items.
• While entering names or numbers in the phonebook:
• Press to move the cursor to the left.
4.
• In idle mode: Press to access phonebook.
5.
• During a call: Press to end a call and go back to idle screen.
• In editing/predialing mode: Press to clear a character/digit.
• In menu/editing mode: Press and hold to go back to idle screen.
• In ringing: Press to suppress handset ringer.
6.
• In menu mode: Press to scroll down the menu items.
• While entering names or numbers in the phonebook:
• Press to move the cursor to the right.
7.
• In idle/pre-dialing mode: Press to make a call.
• During ringing: Press to answer a call.
• During a call: Press to turn on/o the speakerphone.
8.
• Press to select a menu item.
• While in a menu: Press to select an item or save an entry or setting.
9.
• Press to dial out phone number stored in memory A, B, C, or D.,,,
10. ALPHANUMERIC KEYPAD/ /
• In idle / pre-dial / editing mode / during a call:
Press to enter characters /numbers.
• Press any key to answer an incoming call.
• During a call: Press and hold key to answer an incoming call when you receive a call waiting alert*.

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11. AUDIO BOOST
• During a call: Press to increase at lot the hearing volume in earpiece. 40dB at maximum.
Warning: The product may emit high volume of sound. Take extra care when you use audio boost key, it is
recommended to reduce volume at minimum level before pressing audio boost key.
12.
• During a call: Press to increase the volume /decrease the volume (6 levels).
13.
• Sound experience: select “NATURAL”, “BASS” or “TREBLE” during a call.
BASS (lowest position) NATURAL
(mid position)
TREBLE (highest position)
14.
• In idle mode. Long press to access the redial list. Short press for star.
• In talk mode. Only for star (access to local server services).

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4.5. Menu tree of handset

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5. USING YOUR PHONE
5.1. Set Date & Time and Language
5.1.1. Set Date & Time
Through telephone base:
1. Choose Menu.
2. Press or to select BS Setting, then press Ok.
3. Press or to select Date / Time, then press OK.
4. Press or to select Set Time, then press Ok , input the day, month, year, then press Ok, input hour
(24HR format), and minutes, then press Ok , you hear confirmation tones.
5. Press to select AM/PM (12HR format)
Note: if digit is input wrong during input Date or Time, you can press or to select the right position and
input correct digit.
Through cordless handset:
1. Press on the handset in idle mode.
2. Press or to select HS Setting, then press .
3. Press or to select Date / Time, then press .
4. Press or to select Set Date, then press , input the day, month, year, then press , input hour
(24HR format), and minutes, then press , you hear confirmation tones.
5. Press to select AM/PM (12HR format)
5.1.2. Change language
Through telephone base:
1. Choose Menu in idle mode.
2. Press or to select BS Setting, then press Ok.
3. Press or to select Language, then press Ok.
4. Select the desired language and press Ok. You hear confirmation tones.
Notes:
1. Base station has to be connected with AC mains during setting.
2. When language is changed, texts of LCD screen, talking digit, and default outgoing message of answering
machine will be changed accordingly.
Through cordless handset:
1. Press on the handset in idle mode.
2. Press or to select HS SETTING(1), then press .
3. Press or to select LANGUAGE(2), then press OK.
4. Select the desired language and press . You hear confirmation tones.
5.2. Make a Call
5.2.1. Preparatory Dialing
Through telephone base:
1. Enter the phone number and press or lift up corded handset to dial the number.
2. Press C to clear entry number.
Through cordless handset:
1. Enter the phone number and press to dial the number.
2. Press to clear entry number.

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5.2.2. Direct Dialing
Through telephone base:
Press or lift up corded handset and enter the phone number.
Through cordless handset:
Press to take the line and enter the phone number.
5.2.3. Call from the phonebook
Through telephone base:
1. Press OR press Menu and / to select Phonebook then Ok to access the phonebook.
2. Press / to select the desired entry.
3. Press or lift up corded handset to dial the entry.
Through cordless handset:
1. Press OR press and / to select Phonebook then to access phonebook.
2. Press / to select the desired entry.
3. Press to dial out the desired entry number.
5.2.4. Call from the Call List
Through telephone base:
1. Press and hold key, OR press Menu and / to select Call List then Ok to access Call List.
2. Press / to select the desired entry.
3. Press or lift up corded handset to dial the entry.
Through cordless handset:
1. Press and hold key, OR press and / to select Call List then to access Call List.
2. Press / to select the desired entry.
3. Press to dial the entry.
5.2.5. Call from the redial list
Through telephone base:
1. Press key to access the redial list.
2. Press / to select the desired entry.
3. Press or lift up corded handset to dial the entry.
Through cordless handset:
1. Press and hold key to access the redial list.
2. Press / to select the desired entry.
3. Press to dial the entry.
5.2.6. Call direct memories (A, B, C , D) on base or on handset (same memories)
Press (on handset) or (on base) to enter talk mode.
Press again if you wish to activate handsfree mode.
Press A, B, C, D key on handset or Photo A, B, C, D key on base to dial.
Note:
- Pressing or a third time will terminate handsfree mode.
- Before dialing, programming of A, B, C, D keys is required, refer to Section 6.3.
5.2.7 Call the indirect memories (Key 1 to Key 9)
Long press Key 1, or, ….Key 9 to dial.
Note: Before dialing, programming of key 1, …key 9 is required, refer to Section 11.5.
5.3. Answer a Call
Through telephone base:
Press to answer a call. The hansdsfree mode will be activated or lift up corded handset to answer.
Through cordless handset:
If the handset is not on the charging cradle, when the phone rings, press .
5.4. End a Call
During a call,
Through telephone base:
Press or put back corded handset to end the call.
Through cordless handset:
Press , OR place the cordless handset on the charging cradle to end the call.

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5.5. Set Photo A, B, C, D key memories
5.5.1. Input number and name
A, B, C ,D memories are shared by base and handset (same memories). Once a direct memory is registred, it
is automatically copied on the other appliance (base or handset).
Through telephone base:
1. Press Menu in idle mode.
2. Press or to select Direct Mem., then press Ok .
3. Press or to select A, B, C, D, then press Ok.
4. Select Add new, then press Ok , enter the telephone number, then enter the name, then press Ok.
You hear confirmation tones.
Note: during entering number or name, you can correct a number or a letter by pressing BACK, then last
number or letter will be removed.
Through cordless handset:
1. Press on the handset in idle mode.
2. Press or to select Direct Mem., then press .
3. Press or to select A, B, C, D, then press .
4. Select Add new, then press , enter the telephone number, then enter the name, then press .
You hear confirmation tones.
Note: during entering number or name, you can correct a number or a letter by pressing , then last number
or letter will be removed.
5.5.2. Record your own voice tag
This feature requires a subscription of Caller Line Identification service from your telephone service provider.
This feature is VERY convenient to know who calls you if his/her telephone number is stored and voice is
recorded in 1 of 4 photo keys.
You can program telephone number and record your voice through the handset.
For other operations, they are controlled through the handset only.
Through telephone base:
1. Continue section 5.5.1., press Ok.
2. View appears, press or to select Voice Tag, then press Ok.
3. Press or to select Record, then press Ok .
4. Recording… will appear, then you can speak (better with louder voice) after beep tone in front of
handset microphone area.
5. Press Ok to finish recording.
6. Your recorded voice will be playback automatically.
Through cordless handset:
1. Continue section 5.5.1., press .
2. View appears, press or to select Voice Tag, then press .
3. Press or to select Record, then press .
4. Recording… will appear, then you can speak (better with louder voice) after beep tone in front of
handset microphone area (near key 0).
5. Press to finish recording.
6. Your recorded voice will be playback automatically.
Note: 15 seconds approx. recording time per memory.
When calling number matched to photo A, B, C, D ringing sound with recorded voice will be announced from
handset and base until you press on handset or on base to answer.
5.5.3. Play Voice tag
Through telephone base:
1. Press Menu in idle mode.
2. Press or to select Direct Mem., then press Ok.
3. Press or to select A, B, C, D, then press Ok.
4. View appears, press or to select Voice Tag, then press Ok.
5. Playback apppears, then press Ok.
6. Playing… will appear. The recorded voice will be playback.