Swissvoice Avena 267 User manual

Avena 267/277
User Manual
Important:
This user manual contains
safety precautions!
Please read carefully before
putting the telephone into
operation, and store
in a safe place.
Cordless analogue telephone DECT

Safety precautions
This DECT cordless telephone is designed for transmitting voice calls over the analogue tele-
phone network. Any other use whatsoever is not permitted and is regarded as in violation of
the provisions. The user manual with safety precautions is a part of the product package and
must be passed on to the new owner on reselling.
Caution!
Use only approved rechargeable batteries: Nickel-metal-hydride (Ni-MH AAA 800mAh).
Using other rechargeable batteries or non-rechargeable batteries/primary cells can be dange-
rous and cause malfunctions in or damage to the telephone.
To insert the batteries, please follow the instructions in the chapter entitled “Setting up the
handsets”.
Please note that the ringer for incoming calls as well as signal tones are emitted
on the handset loudspeaker.
Do not therefore hold the handset close to your ear while one of these functions
is on, otherwise your hearing may be affected.
Please note:
➭Do not immerse batteries in water or throw in the fire.
➭Rechargeable batteries can become warm while recharging. This is a normal occurrence and
is not dangerous.
➭Do not use any other type of charging unit since this may damage the batteries.
➭Before using the telephone, wearers of hearing aids should note that radio signals can
be picked up by the hearing aid and cause an unpleasant buzzing noise.
➭Do not use your DECT cordless telephone in environments at risk from explosion (e.g. paint-
works, petrol stations etc.)
➭Do not position the base station or charging station in bathrooms or showers.
➭The radio signals may influence the working of medical equipment.
➭In the event of a power cut or if the batteries are discharged, your DECT cordless telephone
will not function!
➭The handset must not be charged up without batteries or the battery cover in place.
➭Do not touch open contacts!
➭Use only the mains units supplied for the base station or charging unit.
Disposal
Please dispose of batteries, base station, handset, charging unit and mains units in
an ecological manner. Do not dispose of them in domestic waste.

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Contents
Safety precautions
Setting up the telephone……………………………………………………………………9
Contents of the package ……………………………………………………………………9
Picture and ringtone manager ………………………………………………………………9
Location ………………………………………………………………………………………10
Repeater ………………………………………………………………………………………10
Setting up the base station or charging unit ………………………………………………11
Listening protection …………………………………………………………………………11
Connecting the phone ………………………………………………………………………12
Setting up the handsets ……………………………………………………………………13
Inserting the rechargeable batteries ……………………………………………………13
Charging the batteries …………………………………………………………………14
Installation assistant …………………………………………………………………………15
Your Avena 267/277 is designed for connection to the analogue telephone network.
This telephone is available either with one handset (Avena 267/277) or as a set with
two handsets and a charging bay (Avena 267/277 Duo).
The Avena 277 offers the additional feature of an integrated digital answer machine.
Please read these operating instructions carefully to familiarise yourself with and take
full advantage of the benefits of your new Avena 267/277.
Keep this user manual in a safe place!
Note: These operating instructions describe the full range of functions provided by
the Avena 267/277. The functions and instructions described in this user manual may
differ or be limited by the characteristics of your network operator or provider.

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Contents
Getting to know your telephone ………………………………………………………16
Handset keys …………………………………………………………………………………16
Handset display symbols ……………………………………………………………………18
About the menus ……………………………………………………………………………19
Main menu ………………………………………………………………………………19
Menu navigation …………………………………………………………………………19
Back to previous menu …………………………………………………………………19
End menu …………………………………………………………………………………19
Avena 277 base station with answer machine ……………………………………………20
Avena 267 base station ………………………………………………………………………21
Telephoning …………………………………………………………………………………22
Making an external call ………………………………………………………………………22
Call preparation …………………………………………………………………………22
Ending a call ……………………………………………………………………………22
Accepting a call ………………………………………………………………………………22
Send DTMF/keypad information ……………………………………………………………22
Handsfree operation …………………………………………………………………………23
Handset / handsfree volume …………………………………………………………………23
Handset secrecy ………………………………………………………………………………23
Redial …………………………………………………………………………………………24
Redialling a number from the list ………………………………………………………24
Copying numbers from the redial list …………………………………………………24
Deleting individual entries/entire redial list ……………………………………………24
Sending SMS messages from the redial list* …………………………………………25
Group call (paging) …………………………………………………………………………25
Keypad lock …………………………………………………………………………………25
Internal calls …………………………………………………………………………………26
*Function dependent on network operator.
Contact your network operator to find out whether this service is supported.

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Contents
Enquiries ………………………………………………………………………………………26
Internal enquiry call ……………………………………………………………………26
External enquiry call ……………………………………………………………………27
Brokering (switching between two calls) …………………………………………………27
Call transfer …………………………………………………………………………………28
Call transfer during a call ………………………………………………………………28
Conference calls ………………………………………………………………………………29
Directory………………………………………………………………………………………30
Directory entries ………………………………………………………………………………30
Adding a new entry ……………………………………………………………………30
Tips for entering names/numbers ………………………………………………………30
Editing entries ……………………………………………………………………………31
Deleting directory entries/entire directory ……………………………………………31
Dialling numbers from the directory ………………………………………………………31
Sending SMS messages from the directory* ………………………………………………31
Copying directory entries ……………………………………………………………………32
Copying entries/entire directory to another handset …………………………………32
SIM card ………………………………………………………………………………………33
Copying to the SIM card ………………………………………………………………33
Copying from the SIM card ……………………………………………………………33
Calls list* ……………………………………………………………………………………34
Viewing/dialling a number from the calls list ………………………………………………34
Sending SMS messages from the calls list* ………………………………………………34
Saving numbers from the calls list to the directory ………………………………………35
Deleting individual entries …………………………………………………………………35
Deleting the entire calls list …………………………………………………………………35
*Function dependent on network operator.
Contact your network operator to find out whether this service is supported.

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Contents
Audio …………………………………………………………………………………………36
Handset/base station ringer …………………………………………………………………36
Tones …………………………………………………………………………………………37
Key beeps …………………………………………………………………………………37
Range beeps ……………………………………………………………………………37
Charging beep ……………………………………………………………………………37
Accu beep ………………………………………………………………………………37
Confirmation beep ………………………………………………………………………37
Ringer melodies ………………………………………………………………………………37
Personal ringer melodies ………………………………………………………………37
Recording ringer melodies ………………………………………………………………37
Family …………………………………………………………………………………………38
Direct call (baby call) …………………………………………………………………………38
Room monitoring (baby surveillance) ………………………………………………………39
Games …………………………………………………………………………………………39
Call costs ……………………………………………………………………………………40
Cost of last call ………………………………………………………………………………40
Summary ………………………………………………………………………………………40
Settings ………………………………………………………………………………………40
Type of display ……………………………………………………………………………40
Charge factor ……………………………………………………………………………40
Currency …………………………………………………………………………………40
Calendar/clock ………………………………………………………………………………41
Alarm …………………………………………………………………………………………41
Appointments ………………………………………………………………………………41
Time/date ……………………………………………………………………………………41

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Contents
Network functions (supplementary services) …………………………………………42
Call forwarding ………………………………………………………………………………42
Unconditional ……………………………………………………………………………42
No reply …………………………………………………………………………………42
Busy ………………………………………………………………………………………43
Call anonymously (Identification restriction) ………………………………………………43
Network answer machine (Voicebox) ………………………………………………………44
Provider ………………………………………………………………………………………44
SMS ……………………………………………………………………………………………45
SMS – Short Messaging Service ……………………………………………………………45
Writing SMS messages ………………………………………………………………………45
Inbox …………………………………………………………………………………………46
Drafts …………………………………………………………………………………………46
Outbox ………………………………………………………………………………………46
Templates ……………………………………………………………………………………47
Settings ………………………………………………………………………………………47
SMS service centre ………………………………………………………………………47
Send service ………………………………………………………………………………47
SMS mailbox ……………………………………………………………………………47
New SMS alert ……………………………………………………………………………48
Answer machine (Avena 277 only) ………………………………………………………49
Operating the answer machine from the handset …………………………………………49
On/off ……………………………………………………………………………………49
Outgoing message ………………………………………………………………………49
Recording/playing back an outgoing message ………………………………………50
Selecting the outgoing message ………………………………………………………50
Restoring the standard outgoing message ……………………………………………50
Time over message ………………………………………………………………………50
Memo ……………………………………………………………………………………50
Message playback ………………………………………………………………………51

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Contents
Delete messages …………………………………………………………………………51
Listening over the handset ………………………………………………………………51
Recording a call …………………………………………………………………………51
Remaining time …………………………………………………………………………52
VIP number* ……………………………………………………………………………52
SMS notification* ………………………………………………………………………52
Operating the answer machine on the base station ………………………………………52
On/off ……………………………………………………………………………………52
Playing, repeating, deleting and skipping messages …………………………………52
Delete all listened messages ……………………………………………………………52
Listening over the base station …………………………………………………………53
Answer machine settings ……………………………………………………………………53
Answer mode ……………………………………………………………………………53
Answer delay and time saver mode ……………………………………………………53
Time limit …………………………………………………………………………………53
Language …………………………………………………………………………………53
Remote access ………………………………………………………………………………54
Remote access PIN ………………………………………………………………………54
Remote activation of answer machine ………………………………………………54
PIN alarm …………………………………………………………………………………54
Operating the answer machine from an external telephone …………………………55
Settings ………………………………………………………………………………………56
Language ……………………………………………………………………………………56
Presentation …………………………………………………………………………………56
Wallpaper …………………………………………………………………………………56
Keypad lighting …………………………………………………………………………56
Handset name …………………………………………………………………………57
*Function dependent on network operator.
Contact your network operator to find out whether this service is supported.

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Contents
Display ……………………………………………………………………………………57
•Font ……………………………………………………………………………………57
•Contrast ………………………………………………………………………………57
•Menu colour …………………………………………………………………………57
•Backlight ………………………………………………………………………………57
•Screensaver ……………………………………………………………………………57
Telephony ……………………………………………………………………………………58
Automatic DTMF …………………………………………………………………………58
Auto Talk …………………………………………………………………………………58
System PIN ……………………………………………………………………………………58
PBX ……………………………………………………………………………………………59
Coverage ……………………………………………………………………………………59
Repeater Mode …………………………………………………………………………59
Eco Mode (antenna off) …………………………………………………………………60
Additional handsets/base stations ………………………………………………………61
Registering additional handsets ……………………………………………………………61
Deregistering a handset ……………………………………………………………………61
Selecting the base station …………………………………………………………………61
PBX access ……………………………………………………………………………………62
Compatibility …………………………………………………………………………………62
Exchange Access Code EAC …………………………………………………………………62
Entering the EAC ………………………………………………………………………62
Incoming EAC on/off ……………………………………………………………………62
Maintenance …………………………………………………………………………………63
Reset …………………………………………………………………………………………63
General information ………………………………………………………………………64
Approval and conformity ……………………………………………………………………64
Warranty conditions …………………………………………………………………………64
Warranty Certificate ………………………………………………………………………65

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Contents of the package
Avena 267/277
➭1 base station ➭2 rechargeable batteries
➭1 connector cable ➭1 user manual
➭1 mains unit ➭1 belt clip (mounted)
➭1 handset
Additional items for Avena 267/277 Duo
➭Second handset
➭2 additional rechargeable batteries
➭Charging bay (for the second handset) with power supply
The following optional accessories are available:
➭headset
➭USB cable and CD (for downloading the picture and ringtone manager)
Picture and ringtone manager
To install the picture and ringtone manager:
1. Insert the CD into your CD-ROM drive.
2. When the InstallShield Wizard screen appears, follow the instructions.
3. If the InstallShield Wizard screen does not appear automatically, click “Start” on your
Windows taskbar, and then select “Run”. Type D:\setup.exe and confirm with OK
(where D is the letter of your CD-ROM drive).
The following system requirements are required to operate the picture and ringtone manager:
–Windows 98/ME/2000/XP
–Functioning and available USB 1.1 Port
Please refer also to the help file on your CD.
Setting up the telephone

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Location
To obtain the best possible range, we recommend positioning the telephone in a location
central to your sphere of activity. Avoid positioning the telephone in niches, recesses and
behind steel doors.
The maximum range between the base station and handset is approximately 40 meters
indoors and 250 meters outdoors. Depending on the surrounding conditions as well as
spatial and structural factors, the range may be smaller. Silent zones can occur due to the
digital transmission in the frequency range used – even within the range, depending on
the structural environment. In this case the transmission quality may be reduced through
the increased incidence of short breaks in transmission. Normal call quality can be resto-
red if you move slightly out of the silent zone. If the range is exceeded, the call will be
disconnected unless you move back into range within five seconds.
To avoid radio signal interference from other electronic equipment, we recommend that
the base station and handset are situated at the greatest possible distance (min. 1 meter)
from other equipment.
Repeater
You can use a repeater to extend the range and receiving power of your base station.
The repeater must first be registered and activated on the base station. (Your telephone
is delivered with the default setting “off”).
Setting up the telephone

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Setting up the base station or charging unit
➭Do not expose the base station or charging unit to direct sunlight.
➭Protect the base station or charging unit against moisture. Do not position the base
station or charging unit in rooms exposed to condensation, corrosive steam or excessive
dust. Condensation can be present in basements, garages, conservatories or sheds.
➭The ambient temperature must be between 5 °C and 40 °C.
Position the base station and charging unit in a clean, dry and well-aired location. Choose
a place which is stable, level, and not subject to vibrations. To avoid mutual interference,
do not position the base station or charging unit in the immediate vicinity of electronic
equipment such as hi-fi systems, office equipment or microwave ovens. Avoid positioning
the telephone near heat sources such as heating elements or near obstacles such as
metal doors, thick walls, niches and cupboards.
There is no mains switch on the base station or charging unit. For this reason the socket
to which it is connected must be easy to access.
Listening protection
When you are on the telephone, the base station and handset are connected to each
other over a radio link. The base station handles switching between the telephone net-
work and the handset. To ensure that no-one can eavesdrop or telephone at your cost,
the base station and handset exchange codes. If the codes do not match, the connection
with third-party handsets cannot be set up.
Setting up the telephone

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Setting up the telephone
Connecting the phone
Before you can start using your telephone you must plug in the telephone connector
cable and the mains cable.
Safety note
Use only the mains units supplied for the base station or charging unit.
➀Telephone connector cable
The telephone connector cable has two different plugs. Insert the smaller plug in the
socket marked with the telephone symbol on the base station, and fit the cable into the
corresponding cable duct. Insert the larger plug in your telephone connection socket.
➁Mains cable
First, insert the mains cable in the socket marked with the mains connector symbol on
the base of the base station or charging unit, and fit the cable in the moulded cable
duct. Then insert the mains plug in the 230 V socket.
Note Your telephone will not function if the mains connector is not plugged in or
during a power failure.
➀Socket for telephone connector cable➁Socket for mains cable

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Setting up the handsets
Your handsets will be ready for operation (for making or accepting calls) only once the
batteries have been fully charged for the first time.
Inserting the rechargeable batteries
The bottom part of the handset contains a battery compartment for housing two type
AAA batteries (microcells).
Removing the battery
compartment cover:
Slide the battery compart-
ment cover downwards
(approx.3 mm) and lift.
Inserting the two rechargeable batteries (note the polarity!):
Insert the batteries in the battery compartment. Make sure the polarity is correct. Insert
the batteries so that the flat end (negative polarity) of the battery is pressing against the
spring. The handset will not function if the batteries are incorrectly inserted. This may
result in damage. Replace the compartment cover by placing it approximately 3 mm off-
set and slide it upwards until it clicks into place.
Setting up the telephone

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Setting up the telephone
Charging the batteries
The batteries are not yet charged when you first unpack the telephone. Insert the hand-
set in the base station or charging unit for charging. The flashing battery symbol on the
handset shows the charging status. The batteries will take around 13 hours to fully charge.
Note • Do not insert the handset in the base station or charging unit without
batteries.
•Do not use any other type of charging unit since this may damage the
batteries.
The following symbols indicate the charging status on the handset display:
Charging status “full”
Charging status “1/2”
Charging status “empty”
Once the new batteries have been inserted, the display on the handset indicates the
actual charging status only after a complete charging cycle.
Your telephone is now ready to use.
Important!
Please note: after you have inserted the batteries for the first time, the battery
display will indicate the correct information on the charging status only after
a complete charging cycle.
Use only NiMH rechargeable batteries. Never use disposable batteries/primary
cells.
!

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Setting up the telephone
Note You can replace the handset in the charging/base station after every call.
Charging is electronically controlled to ensure optimal charging of batteries in
different charge states. Avoid removing the batteries from the handset for no
good reason, since this affects the optimum charging cycle.
Because your telephone is fitted with a low-radiation mechanism, the anten-
na automatically switches off in standby mode and cannot therefore emit any
radiation. Your telephone is delivered with this function switched off.
You can telephone for up to 12 hours with fully charged batteries.
The handset has a standby time of up to 120 hours.
If the battery charge status has reached its lower limit, the battery symbol
()flashes in the display and a warning signal is heard. You have 10 minu-
tes of talk time left.
Installation assistant
An installation assistant simplifies things for you by guiding you step by step through the
setup procedure for your telephone.
Enter the preferred language as well as time and date according to the displayed instruc-
tions.
Note The installation assistant will re-appear following a reset of the telephone
(reset to default settings).

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Getting to know your telephone
INT
4GHI
1
7PQRS 8TUV
WXYZ
9
5JKL
2ABC DEF3
0
MNO
6
R!
Backlit display
Earpiece
Hash key
Headset connectivity
Alphanumerical
keypad
Talk key
Enquiry key with
flash function
“End call” key
Key “Write SMS Message”
Microphone
Softkey
(multifunctional key)
Softkey
(multifunctional key)
Internal call key
Navigation key
Activating
the key lock
Handset keys
Redial
Message key
Call list
USB connection

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Getting to know your telephone
Softkeys (multifunctional keys)
Right softkey: Choose menu options, confirms entries/settings.
Left softkey: returns to previous menu step.
Navigation key For scrolling up/down or right/left.
In answer machine mode, message playback: right = skip forward,
left = replay message; double click = skip back.
Redial Open redial list.
Message key Access to new unanswered calls, SMS* or answer
machine messages.
Opens calls list*.
Internal call key For conducting handset-to-handset calls.
Call key For conducting and accepting calls and switching to hands-
free.
“End call” key Press briefly to end a call or return to standby mode.
Press and hold down to switch the handset on/off.
Alphanumerical keypad For dialling telephone numbers. Letters prin-
ted on housing. Press and hold down “0” when entering a telephone
number to insert a dialling pause between two digits.
Voicebox Press and hold down for direct access to network answer
machine messages.
Call anonymously Press and hold down to suppress caller ID for next call.
Asterisk key For entering asterisks. Press and hold down to switch
handset ringer on/off.
Hash key For entering the hash symbol. Press and hold down to
switch keylock on.
Keypad locked A locked keypad prevents numbers being dialled
inadvertently.
Enquiry key with flash function.
Key “Write SMS Message” Write SMS message.
0…
WXYZ
9
1
DEF3
INT
*Function dependent on network operator.
Contact your network operator to find out whether this service is supported.
R
!

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Getting to know your telephone
Handset display symbols
The following symbols are displayed on your handset.
*Function dependent on network operator.
Contact your network operator to find out whether this service is supported.
Coverage symbol
Reception displayed when the handset is wit-
hin range of the base station.
Flashes when out of range of the base station
or not registered with the base station.
Alarm set
Indicates that the alarm is set.
Handsfree on
Indicates that handsfree speaking is activated.
Active call
Indicates that a call is in progress.
Ringer off
Indicates that the ringer is switched off.
Keypad lock
Indicates that the keypad is locked.
Battery full
Indicates that the batteries are fully charged.
Battery empty
Indicates that the batteries are almost
discharged.
Unanswered calls*
Displayed if you have unanswered calls in the
calls list.
You have new SMS messages*
Indicates that you have new SMS messages.
You have new answer machine
messages
Indicates that you have new answer machine
messages.