Swissvoice ePure HD User manual

User manual
Cordless handset (DECT)

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Welcome to Swissvoice
The ePure HD is a CAT-iq 2.0 compliant handset which offers an
excellent narrow and wideband audio experience. The ePure HD
handset is aimed to be used with a CAT-iq 2.0 base station like
Swisscom nternet-Box or Swisscom Rousseau 10. CAT-iq 2.0
features must be supported by the base for the system to work
properly.
nternational DECT CAT-iq 2.0 - standard digital technology
offers excellent voice quality, including HD Voice calls.
HD Voice technology is revolutionising the telephone industry.
Now callers can feel closer to each other. The HD Voice sound
quality is richer, more dynamic, and offers a better listening
experience. ePure HD is fully compatible with HD Voice technolo-
gy, using HD microphone, receiver, speaker, codecs and a HD
speech processing algorithm.
Used with a non CAT-iq 2.0 base station, the handset will sup-
port incoming and outgoing external calls. Additionally, a per-
sonal phonebook and a local call list in the handset allow proper
support for the end user when registered to a GAP or CAT-iq 1.0
base.
Please read these operating instructions carefully to familiarise
yourself with and take full advantage of any benefits of your
new ePure HD.

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Display
Earpiece
R key
(long press)/
Switch ringer
on/off
“End call” key
Microphone
Softkey (multi-
functional key)
Softkey (multi-
functional key)
nternal call key
Navigation key
Activating /
deactivating
the key lock
Getting to know your telephone
Handset keys
Dialled calls
Calls list
Contacts
Call anonymous
Loudspeaker
Call voicebox
LED indicator
Talk key

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2
Softkeys (multifunctional keys) Right soft-
key: Open menu, choose menu options, con-
firms entries/settings. Left softkey: Open con-
tacts, returns to previous menu step, delete
characters while entering text.
Navigation keyFor scrolling up/down or
right/left.
Open list of last dialled calls.
Calls list Access to calls list (answered/missed
calls, dialled calls).
Contacts Open the phonebook, "My con-
tacts" or "Our contacts. Scroll right.
Internal call key For conducting handset-to-
handset calls. Scroll left.
Talk keyFor conducting and accepting calls
and switching to hands-free. When pressed in
idle, opens the all calls list if available, or goes
off hook.
End call keyPress briefly to end a call or
return to standby mode. Press and hold down
to switch the handset on/off.
Alphanumerical keypadFor dialling tele-
phone numbers.
Letters printed on housing.
VoiceboxPress and hold down for direct
access to network answer machine messages.
Call anonymousPress and hold down to sup-
press caller D for next call.
Asterisk key For entering asterisks. n idle
mode: Press and hold down to switch handset
ringer on/off. When entering names, switch
between upper and lower case lettering.
During calls: Press and hold down to insert R.

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Handset display symbols
The following symbols are displayed on your handset.
Coverage symbol
Reception displayed
when the handset is
within range of the
base station.
Flashes red when out
of range of the base
station or not regis-
tered with the base sta-
tion. s lit blue, when
the electromagnetic
radiation between the
base station and the
handset is shut down
(Fulleco activated).
Alarm set
ndicates that the alarm
is set.
Handsfree on
ndicates that handsfree
speaking is activated.
Ringer off
ndicates that the ringer
is switched off.
eypad lock
ndicates that the key-
pad is locked
Battery full
ndicates that the bat-
tery is fully charged.
Battery empty
ndicates that the bat-
tery is almost dis-
charged.
Missed calls
Displayed if you have
missed calls in the calls
list.
You have messages
on your voicebox*
Displayed if you have
new messages on your
network answer
machine.
Home number
Mobile number
Office number
Symbols displayed in
the contacts, dialled
calls list etc. to indicate
which number of the
entry is used.
Hash keyFor entering the hash symbol. n
idle mode: Press and hold down to switch key
lock on/off.
*Functions dependent on network operator. Contact your net-
work operator to find out whether this service is supported.

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4
Practical advice
After successful registration of your handset, the following sign-
posts may help you to find important functions quickly.
Infomation about.…. …on page
Voicebox setup 29
Modify ringer melodies 32
Set alarm clock 34
Activate direct call 30
Turn on keypad lock 19
Activate handsfree operation 17
Group call to locate a mislaid handset 19
Add a new contact in the
"My/Our contacts" phonebooks 23
Trouble-shooting 42
LED indicator
Your ePure HD handset has a LED indicator which is flashing on
some events, indicating:
- You are receiving an internal or external call.
- You have one or more missed calls.
- You have one or more voice mails pending.
- You are receiving a software update.

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Contents
Welcome to Swissvoice
Getting to know your telephone
Handset keys
Handset display symbols
LED indicator
Practical advice
Safety precautions ………………………………………………8
Setting up the telephone ……………………………………10
Contents of the package…………………………………………10
nserting the battery………………………………………………10
Setting the language ………………………………………11
nstallation assistant ………………………………………………11
Connecting the charger …………………………………………12
Charging the battery ……………………………………………12
Location……………………………………………………………13
Repeater …………………………………………………………14
About the user guide / menus ………………………………15
Main menu ………………………………………………………15
Menu navigation …………………………………………………15
User guide fonts and symbols……………………………………16
Telephoning ……………………………………………………16
Making an external call …………………………………………16
Accepting a call …………………………………………………16
Current line display during call …………………………………17
Handsfree operation ……………………………………………17
Earpiece/handsfree volume ………………………………………18
Mute ………………………………………………………………18
Dialled calls ………………………………………………………18
Group call (paging) ………………………………………………19
Keypad lock ………………………………………………………19
nternal calls ………………………………………………………20
Call waiting ………………………………………………………20
Starting a second call ……………………………………………21
Toggle (switching between two calls) …………………………21

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Call transfer to another handset ………………………………22
Three-way conference ……………………………………………22
My/Our contacts ………………………………………………23
Opening the "My/Our contacts" phonebooks …………………23
Select between the "My/Our contacts" phonebooks …………23
Dialling numbers from "My/our contacts" phonebooks ………24
Adding a new contact ……………………………………………24
Editing contacts …………………………………………………25
Show details ………………………………………………………25
Deleting contacts/all the contacts ………………………………25
Copying contacts/all the contacts to/from the
"My/Our contacts" phonebooks ………………………………25
Filling empty contacts list by copying from
"My/Our contacts" ………………………………………………26
Search the "Our contacts" phonebook …………………………26
Merge duplicates in the "Our contacts" phonebook …………26
Calls list …………………………………………………………27
Dialling a number from the calls list ……………………………27
Deleting individual entries ………………………………………28
Deleting an entire list ……………………………………………28
Deleting all lists……………………………………………………28
Saving numbers from the calls list
to the "My/Our contacts" phonebooks…………………………28
Network …………………………………………………………29
Network answer machine (Voicebox)……………………………29
Anonymous call ( dentification restriction) ……………………30
Direct call …………………………………………………………30
Call forwarding……………………………………………………31
Network codes ……………………………………………………32
Audio ……………………………………………………………32
Handset ringer ……………………………………………………32
Tones ………………………………………………………………33
Clock ………………………………………………………………33
Appointments ……………………………………………………33
Set alarm …………………………………………………………34
Set time/date………………………………………………………34
Time from network ………………………………………………34

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Settings …………………………………………………………35
Handset ……………………………………………………………35
Handset names ……………………………………………………35
Language …………………………………………………………35
Line settings ………………………………………………………35
Fulleco ……………………………………………………………36
Repeater …………………………………………………………37
Registration ………………………………………………………38
System P N…………………………………………………………39
Reset ………………………………………………………………40
Software version …………………………………………………40
Software update …………………………………………………40
P address …………………………………………………………40
ePure HD handset interoperability …………………………41
Faults and trouble-shooting …………………………………42
Appendix …………………………………………………………44
Care ………………………………………………………………44
Recycling (environmental protection) ……………………………44
Disposing of the rechargeable battery …………………………44
Approval and conformity…………………………………………45
CE symbol …………………………………………………………45
Warranty conditions………………………………………………45

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Safety precautions
Your new swissvoice ePure HD is designed for connection to a
Vo P network. Please read the safety precautions and user guide
carefully before installing the telephone. The user guide is a part
of the product package and must be passed on to a new owner.
Caution: Warning/danger statement, follow
safety precautions!
➭The ambient temperature must be between 5 °C
and 40 °C.
➭Please note that the ringer for incoming calls as
well as signal tones are emitted on the handset
loudspeaker. Do not therefore hold the handset
close to your ear while one of these functions is
on, otherwise your hearing may be affected.
➭Use only the following supplied power supply:
- MN-A002-A080 ; 7.5 V , 300mA from ME C
➭This product requires an electrical supply of 100-
240 volts AC.
➭The mains power plug must always be easily
accessible.
➭To disconnect the device from mains, separate the
plug from the wall socket first.
Rechargeable battery
Use only the supplied rechargeable battery:
- Waitley 043048, Li- on 3.7 V - 550 mAh, Swissvoice
20405855.
Using other rechargeable batteries or non-recharge-
able batteries/primary cells can be dangerous and
cause malfunctions in or damage to the telephone.
nsert the battery/type indication see chapter “Setting
up the handset”.

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Please note:
➭Do not immerse batteries in water or throw in the fire.
➭Rechargeable batteries can become warm while recharging.
This is normal and not dangerous.
➭Do not use any other type of charging unit since this may
damage the batteries.
➭Before using the telephone, wearers of hearing aids
should note that radio signals can be picked up by the
hearing aid and cause an unpleasant buzzing noise.
➭Do not use your cordless telephone in environments at risk
from explosion (e.g. paintworks, petrol stations etc.)
➭Do not position the telephone in bathrooms or showers.
➭The radio signals may influence the working of medical
equipment.
➭n the event of a power cut or if the battery is discharged,
your cordless telephone will not function!
➭The handset must not be charged up without battery or
the battery cover in place.
➭Do not touch open contacts!
If the device is passed to another user
f the device is passed to another user, please reset the device
(see page 40)

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Setting up the telephone
Contents of the package
➭1 handset
➭1 charging station
➭1 power supply MN-A002-A080 ; 7.5 V , 300mA from
ME C
➭1 rechargeable battery Li- on 3.7 V - 550 mAh
➭user manuals
Inserting the battery
Step 1: To open the battery door, use
a small tool like a door key, plug the
tip into the recess at the end of
handset.
Then, the door can be opened freely
(in the direction of the arrow).
Step 2: The battery compartment is
situated in the handset. nsert the
battery in the battery compartment.
Step 3: Replace the handset cover.
Make sure you install the battery
pack and fit the cover the right way
round:
- position the 3 metal contacts of the battery pack against the
3 blade contacts;
- align the green dot on the handset with the one on the
cover.
- align the cover top against the handset top, then clicks it
until middle and bottom sides click into place.
Green dots

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Setting the language
When the battery has been inserted for the first time the lan-
guage choice appears.
1. Press to scroll to the desired language.
2. Confirm with O .
The display texts are now displayed in the selected lan-
guage.
Installation assistant
After having selected the language, the handset will automati-
cally switch to the installation mode.
1. PRESS OK TO START INSTALLATION PROCESS is displayed.
When you are ready to proceed to the handset installation,
confirm by O to enter the installation mode.
2. The handset offers a list of gateway and DECT bases it is
compatible to. Choose your gateway or base in the list dis-
played. f your base does not appear in the list, select OTHER
BASE . Confirm by O .
3. PUT THE BASE IN REGISTRATION MODE appears. Check in
your base station user manual, how to register a DECT hand-
set, and open the registration mode.
4. f the registration is successful the handset is automatically
assigned a handset name (e.g. DECT 1 , INT 1 or HANDSET 1 ).
f the registration is not successful, repeat the procedure.
5. f you have more than one P line: After successful registra-
tion you can directly select the incoming line(s) the handset is
attached to and the default outgoing line for your handset.
Note
• To register your handset you must install a base station first!
• f you interrupt the registration for a while, the registration
menu will close and the handset will wait for registration
again.
• Refer to chapter "Settings / Registration" for further infor-
mation.

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12
Connecting the charger
Before you can start using your charger you must first plug in the
mains cable: nsert the plug into the corresponding socket on the
charger. Then insert the power supply in the 230 V socket. Place
the handset on the charger (make sure that the battery is insert-
ed!).
Note
• Your telephone will not function if the power supply is not
plugged in or during a power failure (no emergency mode).
• Position the base station in a clean, dry and well-aired loca-
tion. The ambient temperature must be between 5 °C and
40 °C.
Safety note
Use only the following supplied power supply:
- MN-A002-A080 ; 7.5 V , 300mA from ME C
Charging the battery
The battery is not yet charged when you first unpack the tele-
phone. nsert the handset in the charger. The flashing battery
symbol on the handset shows the charging status. The battery
will take around 4 hours to fully charge. Your handset is then
ready to use.
Note
• For proper operation of the handset the battery must be
fully charged initially.
• Do not insert the handset in the charging station without
battery.
• Do not use any other type of charging unit since this may
damage the battery.
Socket for mains cable

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The following symbols indicate the charging status on the hand-
set display:
“full“ “1/2“ “empty“
Important!
Please note: after you have inserted the battery for the first time,
the battery display will indicate the correct information on the
charging status only after a complete charging cycle.
Note
• You can replace the handset in the charger after every call.
Charging is electronically controlled to ensure optimal
charging of the battery in different charge states. Avoid
removing the battery from the handset for no good reason,
since this affects the optimum charging cycle.
• Your ePure HD handset is fitted with a low-radiation mecha-
nism, the antenna automatically switches off in standby
mode and cannot therefore emit any radiation. This feature
must be supported and switched on in the base station the
handset is registered with.
• You can telephone for up to 12 hours with fully charged
battery. The handset has a standby time of up to 120 hours.
• f the battery charge status has reached its lower limit, the
battery symbol ( ) flashes in the display and a warning
signal is heard. You have only a few minutes of talk time
left.
Location
The maximum range between the base station and handset is
approximately 50 meters indoors and 300 meters outdoors.
Depending on the surrounding conditions as well as spatial and
structural factors, the range may be smaller. Silent zones can
occur due to the digital transmission in the frequency range used
– even within the range, depending on the structural environ-
ment. n this case the transmission quality may be reduced
through the increased incidence of short breaks in transmission.
Normal call quality can be restored if you move slightly out of the
silent zone. f the range is exceeded, the call will be disconnect-
ed unless you move back into range within a few seconds.

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14
➭Do not expose the handset/charger to direct sunlight.
➭Protect the handset/charger against moisture. Do not posi-
tion the handset/charger in rooms exposed to condensation,
corrosive steam or excessive dust. Condensation can be
present in basements, garages, conservatories or sheds.
➭The ambient temperature must be between 5 °C and
40 °C.
Position the handset/charger in a clean, dry and well-aired loca-
tion. Choose a place which is stable, level, and not subject to
vibrations. To avoid mutual interference, do not position the
handset/charger in the immediate vicinity of electronic equip-
ment such as hi-fi systems, office equipment or microwave
ovens. Avoid positioning the telephone near heat sources such
as heating elements or near obstacles such as metal doors, thick
walls, niches and cupboards.
Repeater
You can use the Swisscom Rousseau repeater to extend the
range and receiving power of the base station when the
swissvoice ePure HD handset is registered to the Swisscom
Rousseau 10 base, or another base compatible to the Swisscom
Rousseau repeater.
The repeater must first be registered and activated on the base
station (your Swisscom Rousseau 10 base is delivered with the
default setting "off").
Note
• For settings refer to chapter "Settings, Repeater".
• FullEco is not supported when using the repeater.
• Conversation encryption is not supported when using the
repeater.
• Handset software updates are only possible on the base sta-
tion.
• The repeater can only be registered to a compatible base
station such as Swisscom Rousseau 10.
• The repeater can not be registered to the Swisscom nter-
net-Box.

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About the user guide / menus
Main menu
The available menu icons appear on the display:
Contacts Calls list
Settings Audio
Clock Network
Press to select the desired icon. The title of the selected
menu appears at the top of the display (e.g. Audio).
Menu navigation
Your handset provides you with an easy-to-follow menu. As a
rule, every menu offers a list of options. To select main menu,
sub-menu and options, press the softkey below the correspon-
ding display text.
When the handset is switched on and ready for use, press the
softkey under MENU to open the menu selection and use the
navigation key to scroll to the menu you are seeking.
Press O to open the options list, use the navigation key to
scroll down the list to the preferred option, and confirm the
option by pressing O .
Back to previous menu
Press BAC to return to the previous menu.
End menu
To exit a menu, press the left softkey under BAC . f you want
to return to idle screen, press .

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Telephoning
Making an external call
Call preparation/Predial
First, enter the number. Press to dial the number.
f you enter an incorrect number, you can:
• delete it by pressing repeatedly the softkey under CLEAR :
short press to delete characters / long press to delete the
entire number.
• move the cursor to the desired character by pressing the
navigation key (left/right).
Ending a call
Press or replace the handset in the charging station.
Accepting a call
The caller’s number (if CL P* - Calling Line dentification Presen-
tation is available) or name is displayed. The name is displayed if
saved in the contacts or if CN P* - Calling Name dentification
Presentation is available.
Press , to accept the call.
User guide fonts and symbols
MENU, O , BAC Uppercase bold characters indicate
softkey functions.
, , These pictograms indicate the keys
to be pressed.
KEYPAD LOCKED Uppercase bold italic grey charac-
ters indicate texts appearing on
your handset display.
*Functions dependent on network operator. Contact your net-
work operator to find out whether this service is supported.

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Current line display during call
n case the handset is attached to multiple lines, the current line
name is displayed during the call (below the handset status bar):
• When receiving an external call, the incoming line name is
displayed.
• When making an external call, the outgoing line name is dis-
played.
• When toggling between two calls, the line name of the
active call is displayed.
This information is only displayed in case the handset is attached
to more than one line. f the handset is attached to one line
only, the information is not available.
Handsfree operation
You can use the handsfree function to conduct calls without
holding the handset in your hand and allow others present in
the room to take part in the call.
Activating handsfree before a call:
1. Enter the desired phone number.
2. Press twice. The display shows and you can hear
the ringing signal over the handset loudspeaker.
3. Press to deactivate handsfree speaking.
Switching to handsfree speaking during a call:
1. Press .
2. To deactivate handsfree speaking press one more time.
Note
• Do not hold the handset close to your ear during handsfree
operation, the loudspea ker volume can be very high.
• f you have activated handsfree operation during a call, you
can replace the handset in the charger without ending the
call.

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Earpiece/handsfree volume
You can adjust the earpiece and handsfree loudspeaker volume
in 5 levels. Press the navigation key during a call to adjust
the volume. The selected setting is saved after the end of the
call.
Note
• The earpiece and handsfree loudspeaker volumes are inde-
pendent but the setting procedure is identical.
Mute
During a call you can mute the microphone.
1. Press the softkey under MIC OFF during a call to mute the
handset microphone.
2. Press the softkey under MIC ON to reactivate the micro-
phone.
Dialled calls
Last dialled calls are saved in a Dialled calls list. f a name and
number are already stored in the contacts, the name is shown
instead of the number.
Redialling a number from the list
f the telephone is in standby mode:
1. Press to open the dialled calls list and press to scroll
through the list.
2. Press to dial the number.
Press the softkey under OPTIONS. You have the following
options:
•Dial: call the selected entry in the Dialled calls list
•Details: show details towards the selected entry in
the Dialled calls list