Symbol 2840 Series Technical Document

Supported Equipment Manual
for the 2840 device manufactured by Symbol Technologies

Copyright 1996 - 2003 by Connect, Inc.
All rights reserved. This document may not be reproduced in full or in part, in any form, without
prior written permission of Connect Inc., 7125 Janes Avenue, Suite 100, Woodridge, IL 60517.
Connect, Inc. makes no representation or warranties with respect to the contents of this
document and specifically disclaims any implied warranties of merchantability or fitness
for any particular purpose. Further, Connect, Inc. reserves the right to revise this
publication and to make changes to it from time to time without obligation to notify any
person or organization of such revision or changes.
Trademarks
PowerNet IX™, PowerNet for Windows™, PowerNet AirLinc™, PowerNet Twin
Client™, PowerNet OpenAir™, PowerNet Enterprise™, and PowerNet Vision™ are
trademarks of Connect, Inc.
Other product names mentioned in this manual may be trademarks or registered
trademarks of their respective companies and are hereby acknowledged.
Production
This manual was written, edited, and produced by
Connect, Inc.
7125 Janes Avenue, Suite 100
Woodridge, IL 60517
www.connectrf.com
Printed in the U.S.A.

Supported Equipment Manual
• March, 2003 iii
Table of Contents
Chapter 1 • Introduction.............................................................................................1-1
2840 Description………….......................................................................................... 1-1
2840 Picture……………….. ........................................................................................ 1-1
Requirements……………… ....................................................................................... 1-2
Setup Requirements ........................................................................................ 1-2
Accessories...................................................................................................... 1-2
Synchronization Tools...................................................................................... 1-2
Chapter 2 • Terminal Setup........................................................................................2-1
Downloading from the WEB...................................................................................... 2-1
Running Setup from a Download File ...................................................................... 2-1
Installation…………………......................................................................................... 2-2
Running the Manager……......................................................................................... 2-7
Quick Start…………………......................................................................................... 2-8
Configuring the Manager.................................................................................. 2-8
Cold Booting the Terminal.............................................................................. 2-15
Configuring the 2840 Terminal for Download ................................................. 2-16
Starting a Telnet Session ............................................................................... 2-17
Standard Setup…………… ...................................................................................... 2-17
Setup Using Twin Client Manager.................................................................. 2-17
Importing Custom Configurations................................................................... 2-24
Terminal Setup Using Twin Client Menus....................................................... 2-24
Authorizing PowerNet..................................................................................... 2-26
Software Management…… ..................................................................................... 2-29
Auto-Configuration ......................................................................................... 2-29
AirLoad Configuration .................................................................................... 2-34
Sending Program and Configuration Files to the Terminal............................. 2-34
Chapter 3 • Keypad Configuration ............................................................................3-1
Keypad Figures…………… ........................................................................................ 3-1
Keypad Table……………… ...................................................................................... 3-10
Chapter 4 • Error Message Resolution Guide ..........................................................4-1

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Chapter 1 • Introduction
2840 Description
The features of the PPT 2800 Series include real-time wireless communication options,
extensive Internet browsing capabilities, WLAN or WWAN communication, and a high
resolution 1/4 VGA display. The PPT 2800 Series offers fully integrated bar code
scanning and Pocket PC functionality. Its rigorous drop, sealing and temperature
specifications meet the needs of many industrial environments. The PPT 2800 also
features conveniently-placed scan triggers and an ergonomic design.
The PPT 2800 Series runs at 206 MHz, has 32 MB RAM and 32 MB ROM and uses the
Intel®StrongARM SA 1110 processor. It provides the standard PIM software and
synchronization capabilities of the Pocket PC platform, compatible with 32-bit
application development tools from Microsoft and third parties. An application-
programming interface (API) makes it easy to integrate bar code data capture and
wireless communication into new or existing applications. To learn more about the PPT
2800 Series, visit www.symbol.com/mobile.
2840 Picture

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Requirements
Setup Requirements
Installation of PowerNet Twin Client requires, at a minimum, the following:
•=A Pentium-class processor
•=32 MB of RAM
•=10 MB of free hard disk space available
•=Microsoft Windows CE operating system
ActiveSync needs to be installed on the PC before downloading files to the terminal.
For instructions, go to www.MSDN.Microsoft.com.
Accessories
In addition to a Lithium Ion battery, accessories for the 2840 terminal include:
•=Synchronization Charging Cable synchronizes the PPT 2800 with a desktop
computer, and can also be used to charge the terminal using an external power
supply.
•=Single-Slot Charging Cradle (CRD 2700-1000S) can be used to charge the
terminal.
•=4-Slot Charging Cradle (CHX 2700-4000C) can also be used to charge the
terminal.
•=4-Slot Ethernet Cradle (CRD 2700-4000E) charges the PPT 2800 and
synchronizes the terminal with a desktop computer.
•=Vehicle Cradle (VCD X700-R000) powers the terminal and charges its battery,
and can be used to communicate with other devices such as printers.
•=Snap-On Modem Module (MDM 3003) allows dial-up connections of the PPT
2800 terminal to a remote host computer, while maintaining the portability of the
terminal.
•=Auto Charging Adapter (VCA 3000) connects to the cigarette lighter in a vehicle
to charge the terminal.
•=Trigger Handle (TRG 3000) adds a trigger in scanning gun form to the PPT
2800, increasing comfort when using the terminal in scan-intensive applications
for extended periods of time.
•=Magstripe Reader Attachment (MSR 3006) snaps on to the PPT 2800 to add
magstripe capabilities.
Synchronization Tools
Pocket PC devices require at least version 3.1 of ActiveSync for desktop synchronization
and communication. ActiveSync 3.1 is freely downloadable from the Microsoft web
site, at www.microsoft.com/pocketpc/downloads/activesync.asp.

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Chapter 2 • Terminal Setup
Downloading from the WEB
The PowerNet Twin Client software package can be downloaded from the Connect web
site at http://www.connectrf.com. Click on Partner Services and then click on Software
Downloads. Select the file named PowerNet Twin Client for Symbol.
Running Setup from a Download File
The downloaded file is a compressed archive. After extraction using a utility such as
WinZip or PKWARE, folders are created on the hard disk as shown in the following
figure.
Click on the Disk1 folder to view the files as shown in the following figure.

Terminal Setup
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Click on the Setup application and proceed to the following section entitled Installation
for further instructions.
Installation
The InstallShield wizard runs and presents the following screen.
Click on Next to begin the installation process.

Installation
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To change the default Destination Location, click on Browse and select a location. Then
click on Next.
The default folder is PowerNet. This default may be changed either by selecting an
existing program group or by typing in a new name at the prompt. Then click on Next.

Terminal Setup
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When the installation is complete, reboot the system to initialize the Twin Client
software.
a. To reboot the system immediately, click on Finish.
b. To reboot later, click on the option to restart the computer later, and click on
Finish.
To run the Twin Client Configuration Wizard, click on Start, Programs, PowerNet, and
Twin Client Manager. From the File menu, choose Wizard, as shown below.
The Twin Client Configuration Wizard runs and presents the following screen.

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Click on Next to begin the installation process.
Choose the terminal model, radio type, and communications port, and then click on Next.

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Enter the IP address information and choose the emulation, and then click on Next.
Enter the authorization code for Symbol, or choose the Enable AirLoader functionality
feature on the next screen to load the individual authorization codes for each terminal

Running the Manager
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onto the terminal automatically. Click on Next.The PowerNet Twin Client Manager
and terminal files are then installed.
Enable the second box to download the program files via the serial port when the wizard
closes. Click on Finish to reboot the system to initialize the Twin Client software.
Running the Manager
The PowerNet Twin Client Manager is the utility that manages the terminal software and
configurations.
Select Start,Programs,PowerNet,and Twin Client Manager. The PowerNet Twin
Client Manager screen appears as shown in the following figure. This is the
administrator's main screen, and all functions are accessed from its menu bar, tool bar,
and tabs.
Menu Bar
The menu bar provides access to the functions used to configure the terminals and
manage their software.

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Toolbar
Under the menu bar, the tool bar provides shortcuts to major features. The toolbar can be
turned on or off by changing the Toolbar parameter found on the View menu. The
shortcuts available from the toolbar are as follows:
Create a new terminal configuration.
Open an existing terminal configuration.
Save the current terminal configuration.
Download the configuration to terminal.
Download software to terminal.
Automatically configure terminals over the wireless network.
PowerNet Twin Client Manager version.
The PowerNet Twin Client Manager is now successfully installed and ready for use. The
section below entitled Quick Start provides detailed instructions for quickly configuring
the terminal and starting a telnet session.
Quick Start
This section describes how to prepare the Twin Client Manager and the Symbol terminal
for a Telnet session with the host. Following an initial serial download, the terminal
software and configuration is managed automatically, over the wireless network.
Note: Symbol terminals are normally delivered with Symbol files pre-installed.
However, if the terminal does not have those files installed refer to the section
entitled Downloading Symbol 2840 Terminal Files before proceeding.
Configuring the Manager
The first step is to configure the Twin Client Manager to meet site-specific requirements,
and then prepare it for the automatic management of the terminal software and IP
addresses. This simple procedure will require only a few minutes to complete.
Setting the Emulation
Click on Start, Programs, PowerNet, and Twin Client Manager. Select the Settings
menu, as shown below.

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Click on Emulation, select the desired emulation, and click on OK.
Setting the Servers
The Servers are the Telnet host systems the terminals will access.
To set these addresses from the Settings menu, click on Servers.

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Then click on Add. Enter the name of the Server, its IP Address and IP Port (normally 23
for Telnet servers), and Terminal Type. Then click on OK.
Repeat this step for each telnet server the terminals are required to access. If an error is
made in the name, IP Address, IP Port number, or Terminal emulation type, click on the
line that is in error and then click on the Edit button to make the corrections.
Terminal AirLoader and AirBEAM Operations
In the Twin Client menu under Settings, choose Terminal Operation.

Quick Start
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Run AirLoader on terminal can be selected, the AirLoader server IP address can be
entered, and the Windows CE options of Run application at startup and Hide task bar can
be selected, as shown below. Click OK.
See the AirBEAM Operation section in the Symbol Twin Client manual for instructions
on the AirBEAM option in this screen.
Setting Terminal Model and COM Port
The terminal model is 2840, and the default serial connection is through COM1. To
select a specific Symbol terminal model and keypad, or to change the COM port
assignment, click on the Options menu as shown.
To maintain compatibility with existing Symbol Telnet client keyboard layouts, a
specific terminal model and keypad must be selected from the Terminal Model window.

Terminal Setup
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The following illustrates the terminal model option to select based on your terminal
model, under Settings, Options, and Terminal Model.
Terminal Model Terminal Model Option
2840 2840
Note: Click on New the first time around to ensure that all defaults are set, especially
when changing emulations.
Saving the Configuration
Click on File and Save As. Enter a name for this configuration.
For the purposes of this example, the name is vt100.

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Setting Auto-Configuration
The configuration download and IP address assignment for each terminal will take place
automatically by setting the Auto-Configuration options.
Click on the Auto-Configuration option in the Settings menu.
Note: If the Auto-Configuration window does not display the options, click on the
Advanced<< button.
If multiple network adapters are installed on the PC, ensure that the desired network
adapter is selected. The adapter selection can be changed by clicking on the Change
button.

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This powerful software management tool is described in detail in the section entitled
Software Management. For now, it is sufficient simply to use it for assignment of the
initial terminal configuration and IP address, all of which can be easily changed later.
Ensure that all of the check boxes are checked as shown above.
To assign terminal IP addresses automatically over the wireless network, check all of the
boxes as shown above. Then click on the Addresses button and enter the desired range
in the From and To boxes as shown in the following figure.
After setting the address range, click on OK to return to the Auto-Configuration screen
and then click on the box next to the terminal group manager.