Symbol PTC-870IM User manual

PTC-870IM
User's Guide

2
On December 1, 2000 Symbol Technologies, Inc. completed the purchase
of Telxon Corporation. References made throughout this document to
"Telxon" or "Telxon Corporation" are be replaced with "Symbol" or
"Symbol Technologies, Inc.", respectively. Any questions, contact your
Symbol representative.
©2000 by Symbol Technologies, Inc. All rights reserved.
No part of this publication may be reproduced or used in any form, or by any electrical or
mechanical means, without permission in writing from Symbol. This includes electronic or
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systems. The material in this manual is subject to change without notice.
Symbol reserves the right to make changes to any software or product to improve reliability,
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application or use of any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any
Symbol Technologies, Inc., intellectual property rights. An implied license only exists for
equipment, circuits, and subsystems contained in Symbol products.
Symbol is a registered trademark of Symbol Technologies, Inc. Other product names
mentioned in this manual may be trademarks or registered trademarks of their respective
companies and are hereby acknowledged.
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300
http://www.symbol.com
Symbol Support Center: 1-800-653-5350

PTC-870IM
User’s Guide

PTC-870IM
User’s Guide
Part Number: 19408-701-04
Release Date: 5/5/97

Telxon is a registered trademark of Telxon
Corporation.
PenRight! is a trademark of Telxon Corporation.
PenDOS is a registered trademark of Communication
Intelligence Corporation.
MS-DOS and Microsoft Windows are registered
trademarks of Microsoft Corporation.
DataTAC is a trademark of Motorola, Inc.
All other product or trade references are either the
trademarks or the registered trademarks of their
respective holders and are used for identification.
The information contained in this manual is subject
to change without notice.
Telxon Corporation shall not be liable for technical or
editorial omissions or mistakes in this manual nor
shall it be liable for incidental or consequential
damages resulting from your use of the information
contained in this manual.
This manual is copyrighted. All rights are reserved.
No part of this manual may be photocopied or
reproduced in any form without the prior written
consent of Telxon.
© Copyright 1997 Telxon Corporation
All Rights Reserved.

Contents
Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
General regulations . . . . . . . . . . . . . . . . . . . . . 9
FCC statement . . . . . . . . . . . . . . . . . . . . . 9
DOC statement . . . . . . . . . . . . . . . . . . . . . 9
If yourPTC contains a DATASPAN spread spectrum radio10
FCC regulations . . . . . . . . . . . . . . . . . . . . . 10
DOC statement . . . . . . . . . . . . . . . . . . . . . 10
If your PTC contains a MicroRadio . . . . . . . . . . . . . 10
FCC statement . . . . . . . . . . . . . . . . . . . . . 10
FCC regulations . . . . . . . . . . . . . . . . . . . . . 10
DOC statement . . . . . . . . . . . . . . . . . . . . . 11
If your PTC contains an ARDIS radio . . . . . . . . . . . 11
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Disposing of nickel-cadmium batteries . . . . . . . . . . . 12
If your PTC contains a radio . . . . . . . . . . . . . . . . 12
If your PTC uses an attached laser scanner . . . . . . . . 12
Scope of the manual . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Document conventions . . . . . . . . . . . . . . . . . . . 13
Warnings . . . . . . . . . . . . . . . . . . . . . . . . 13
Cautions . . . . . . . . . . . . . . . . . . . . . . . . . 13
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Overview of the PTC-870IM . . . . . . . . . . . . . . . . . . . . . . . 14
Entering data . . . . . . . . . . . . . . . . . . . . . . . . 14
Through the keyboard . . . . . . . . . . . . . . . . . 15
With a laser scanner . . . . . . . . . . . . . . . . . . 15
Via the optional touch panel . . . . . . . . . . . . . . 15
Via a radio . . . . . . . . . . . . . . . . . . . . . . . . 15
4

Storing data . . . . . . . . . . . . . . . . . . . . . . . . . 15
Communicating data . . . . . . . . . . . . . . . . . . . . 16
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Unpacking the PTC-870IM . . . . . . . . . . . . . . . . . 17
Lifting the keyboard off the PTC’s screen (if a keyboard is
attached to the unit) . . . . . . . . . . . . . . . . . . . . 17
Supplying power to the PTC-870IM . . . . . . . . . . . . 18
Recharging the bridge battery . . . . . . . . . . . . . . . 18
Connecting the antenna . . . . . . . . . . . . . . . . . . . 18
Turning on the PTC-870IM . . . . . . . . . . . . . . . . . 19
Running the power-on self test . . . . . . . . . . . . . 19
Checking the PTC-870IM . . . . . . . . . . . . . . . . . . 19
Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Bridge battery . . . . . . . . . . . . . . . . . . . . . . . . 20
Flash EPROMs . . . . . . . . . . . . . . . . . . . . . . . . 20
Mounting bracket . . . . . . . . . . . . . . . . . . . . . . 21
Non-vehicle mounting holes . . . . . . . . . . . . . . . . . 21
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Autodiscrimination between bar codes . . . . . . . . . . . 26
Automatic keyboard recognition . . . . . . . . . . . . . . 26
Automatic sleep and resume . . . . . . . . . . . . . . . . 26
Sleep . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Resume . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Internal heater (freezer units only) . . . . . . . . . . . . . 27
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
RAM . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Drive lettering . . . . . . . . . . . . . . . . . . . . . . 29
Operating system/environment . . . . . . . . . . . . . . . 30
Screen contrast . . . . . . . . . . . . . . . . . . . . . . . .30
5

Using a keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Connecting a keyboard to the PTC-870IM . . . . . . . . . 31
Adjusting the keyboard . . . . . . . . . . . . . . . . . . . 31
Using a laser scanner . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Connecting a laser scanner . . . . . . . . . . . . . . . . . 33
Disconnecting a laser scanner . . . . . . . . . . . . . . . 33
Scanning bar codes . . . . . . . . . . . . . . . . . . . . . 33
Supported bar-code types . . . . . . . . . . . . . . . . . . 35
Communicating data . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using the serial port . . . . . . . . . . . . . . . . . . . . . 36
Connecting a serial cable . . . . . . . . . . . . . . . . 36
Disconnecting a serial cable . . . . . . . . . . . . . . 37
Using the parallel port . . . . . . . . . . . . . . . . . . . 37
Connecting a parallel cable . . . . . . . . . . . . . . . 37
Disconnecting a parallel cable . . . . . . . . . . . . . 38
Using the radio . . . . . . . . . . . . . . . . . . . . . . . 38
Maintaining the PTC-870IM . . . . . . . . . . . . . . . . . . . . . . . 39
Operating conditions . . . . . . . . . . . . . . . . . . . . 39
Handling the PTC . . . . . . . . . . . . . . . . . . . . . . 39
Storing the PTC . . . . . . . . . . . . . . . . . . . . . . . 40
Cleaning the PTC . . . . . . . . . . . . . . . . . . . . . . 40
Replacing the desiccant cartridge (freezer units only) . . . 40
Servicing the PTC . . . . . . . . . . . . . . . . . . . . . . 41
Disposing of the PTC . . . . . . . . . . . . . . . . . . . . 41
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Five beeps . . . . . . . . . . . . . . . . . . . . . . . . 43
Power LED codes . . . . . . . . . . . . . . . . . . . . . . 43
The Power LED is off . . . . . . . . . . . . . . . . . . 43
The Power LED is glowing steadily . . . . . . . . . . 43
The Power LED is blinking slowly . . . . . . . . . . . 43
The Power LED is blinking quickly . . . . . . . . . . 43
6

Common solutions . . . . . . . . . . . . . . . . . . . . . . 43
The PTC does not turn on . . . . . . . . . . . . . . . . 43
The PTC’s screen is slow to refresh (non-freezer
units only) . . . . . . . . . . . . . . . . . . . . . . . 44
The laser scanner does not read a label . . . . . . . . 44
Your radio fails to establish contact . . . . . . . . . . 44
The PTC shows signs of internal condensation . . . . 45
Your application locks up . . . . . . . . . . . . . . . . 45
Getting help . . . . . . . . . . . . . . . . . . . . . . . . . 45
If you still cannot correct the problem . . . . . . . . . 45
Rebooting the PTC . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Performing a warm boot . . . . . . . . . . . . . . . . . . . 46
Appendix A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Installing the PTC-870IM . . . . . . . . . . . . . . . . . . 47
Installing the mounting bracket . . . . . . . . . . . . 47
Connecting the vehicle power supply . . . . . . . . . . 48
Mounting the PTC-870IM . . . . . . . . . . . . . . . . 48
Mounting the PTC-870IM to a wall or a horizontal surface49
Appendix B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Specifications . . . . . . . . . . . . . . . . . . . . . . . . 50
Communication and I/O . . . . . . . . . . . . . . . . . 50
Display screen . . . . . . . . . . . . . . . . . . . . . . 50
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . 51
Environmental . . . . . . . . . . . . . . . . . . . . . . 51
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 51
Physical . . . . . . . . . . . . . . . . . . . . . . . . . 52
Processor . . . . . . . . . . . . . . . . . . . . . . . . . 52
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Appendix C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Accessory part numbers . . . . . . . . . . . . . . . . . . . 53
Appendix D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Communication connections . . . . . . . . . . . . . . . . . 55
7

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
8