Tadiran Telecom EMERALD ICE User manual

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equipment design or specifications.
Information supplied by the Manufacturer is believed to be accurate and reliable. However, no
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© Copyright by TADIRAN TELECOM, INC., 2003.
All rights reserved worldwide.

Record of Revisions
Revision Date of Issue Supercedes Major Changes - Brief Description
Initial Release September 28, 2003 N/A

SLT User Guide TC-1
TC
1 Introduction ................................................................................................................1-1
1.1 About Emerald ICE .........................................................................................................1-1
1.2 Document Overview .......................................................................................................1-1
2 Single Line (Analog) Telephone Features................................................................2-1
2.1 Telephone Setup...............................................................................................................2-1
Alarm (Extension) .................................................................................................. 2-1
Call Forward (Extension) ....................................................................................... 2-2
Do Not Disturb ....................................................................................................... 2-2
Extension Password................................................................................................ 2-3
Hotline .................................................................................................................... 2-3
Phone Lock/Unlock ................................................................................................ 2-3
Reset DND and Call Forward................................................................................. 2-3
2.2 Making Calls.....................................................................................................................2-4
Outgoing Call (CO Line)........................................................................................ 2-4
Intercom Call (To Another Extension)................................................................... 2-4
Call Brokering (Handling Two Calls) .................................................................... 2-4
Account Code ......................................................................................................... 2-4
Call Operator/Attendant ......................................................................................... 2-4
Conference (3 party max.) ...................................................................................... 2-5
Conference, Meet Me (4 Parties Max.) .................................................................. 2-5
Last Number Redial................................................................................................ 2-5
Paging ..................................................................................................................... 2-5
Speed Dial............................................................................................................... 2-6
2.3 Calling Features ...............................................................................................................2-6
Call Back (CO Line/Extension).............................................................................. 2-6
Call Park (Answer) ................................................................................................. 2-6
Call Pick Up............................................................................................................ 2-6
Camp On (Extension) ............................................................................................. 2-7
Flash (CO Line) ...................................................................................................... 2-7
Hold {FLASH}....................................................................................................... 2-7
Intrusion (Extension/CO Line) ............................................................................... 2-7
Meet Me Page......................................................................................................... 2-7
Messaging (Call Me) .............................................................................................. 2-8
Monitor (Extension/CO Line[Privacy Alert]) ........................................................ 2-8
OHVA (Extension) ................................................................................................. 2-8
Pulse to DTMF Conversion.................................................................................... 2-8
Tone Ring (Forced) ................................................................................................ 2-9

TC-2 SLT User Guide
TC
NOTES

SLT User Guide 1-1
Introduction
1
1Introduction
The Emerald Integrated Communication Exchange, or ICE, is a versatile, Digital
Hybrid Key Telephone System that includes many advanced features. The System
Configuration is comprised of a Main Service Unit and optional expansion boards
per specific configuration requirement. The components of a basic system include
a KSU Main Service Unit with either a Deluxe Model Telephones, a Standard
Model Telephone or Analog (SLT) Telephones.
The purpose of this document is to provide operational instructions on the use of
an SLT Telephone used in conjuction with the Emerald ICE Telephone System. It is
divided into the following sections:
Section 1 - Introduction - this section describes the basic Emerald ICE system,
an an overview of this manual and the applicable documentation.
Section 2 - Telephone Setup - this section provides descriptions of the setups of
an SLT Telephone including Alarms, Call Forwarding, Do Not Disturb, and Phone
Locking and Unlocking among other setups.
Section 3 - Making Calls- this section provides operational descriptions of the
basic call features such as Intercom, Speed Dial, Conference, Paging and Last
Number Redial, among other features.
Section 4 - Calling Features- this section provides operational descriptions of
some of the in-progress call features such as Hold, Call Park, Intrusion, Camp
On (Extension), and Monitor among other topics.
1.1 About Emerald ICE
1.2 Document Overview

1-2 SLT User Guide
Introduction
1
NOTES

SLT User Guide 2-1
Single Line (Analog) Telephone Features
2
2Single Line (Analog) Telephone Features
Alarm (Extension)
Feature Code: #92
Activate
Dial #92, hhmm (24hr format), then1for once, 2for repeated daily.
Cancel
Dial #*92.
2.1 Telephone Setup

2-2 SLT User Guide
Single Line (Analog) Telephone Features
2
Call Forward (Extension)
Feature Code: #2
Activate
Call Forward may be invoked for several operation modes. Each mode may
also be invoked: 1=CO calls only, 2=CO and Intercom calls, 3=Intercom
calls only.
Immediate Forward: dial #22, (ext #), 1/2/3option.
Busy Forward: dial #21, (ext #), 1/2/3option.
No Answer Forward: dial #24, (ext #), 1/2/3 option, t1, t2. (t1+
t2are time settings. t1is - time the first call to your extension following
inactivity at your extension will ring before forwarding. t2is the time all calls
after the first to your extension will ring before forwarding.)
Follow Me Forward: dial #23, (your ext #), 1/2/3option, your
extension password. (Calls to your extension will ring at this ext.)
Follow To Forward: Dial #25, (ext #), 1/2/3option.
Cancel Forward
Cancel Immediate Forward: dial #*22.
Cancel Busy Forward: dial #*21.
Cancel No Answer Forward: dial #*24.
Cancel Follow Me Forward: dial #*23.
Cancel Follow To Forward: dial #*25.
Do Not Disturb
Feature Code: #4
Dial #4. Repeat to clear.

SLT User Guide 2-3
Single Line (Analog) Telephone Features
2
Extension Password
Feature Code: #97
Dial #97, password (0000 set at factory), then input new
password.
Hotline
Feature Code: #9*
Setup
Dial #9*, ext # or speed bin #, 0–9(0–9 seconds delay).
Whenever the telephone is taken off-hook, this destination is called.
Cancel
Dial #*9*.
Phone Lock/Unlock
Feature Code: #97
Dial #97, extension password, then #for lock or *unlock.
Reset DND and Call Forward
Feature Code: #69
Dial #69. DND and Call Forward modes are cancelled.

2-4 SLT User Guide
Single Line (Analog) Telephone Features
2
Outgoing Call (CO Line)
Feature Code: 9
Dial CO Line code (other codes may be applicable).
Listen for CO Line dial tone; then dial the telephone number.
Intercom Call (To Another Extension)
Feature Code: 101-156
Listen for dial tone and dial the extension number.
Call Brokering (Handling Two Calls)
Feature Code: {FLASH} + 2
While connected on a call press {FLASH} (hook-switch flash).
Dial CO Line code, wait for dial tone, and then dial second number.
To switch back to the first call, press {FLASH} then dial 2.
To disconnect the current call, press {FLASH} then dial 1.
Account Code
Feature Code: 79
Dial 79 + valid account code, wait for dial tone.
Call Operator/Attendant
Feature Code: 0
Dial 0.
2.2 Making Calls

SLT User Guide 2-5
Single Line (Analog) Telephone Features
2
Conference (3 party max.)
Feature Code: {FLASH} + 3
While on a call - press {FLASH} (hook-switch flash).
Make a second call.
Press {FLASH} (hook-switch flash), then dial 3.
Conference, Meet Me (4 Parties Max.)
Feature Code: 393-397
Transfer a caller to a Meet Me Conference
1. While connected to another extension or CO Line, momentarily press the
hook-switch (or press the FLASH button).
2. Wait for dial tone, then dial the Meet Me Conference
(390-397).
3. Hang up to complete the transfer.
Join a Meet Me Conference
Dial the Meet Me Conference destination to join (390-397).
Last Number Redial
Feature Code: #8
Dial #8.
Paging
Feature Code: 400,401-408,777
Dial the Page access code (400 – 408,777).

2-6 SLT User Guide
Single Line (Analog) Telephone Features
2
Speed Dial
Extension 470-489,
System 500-699
Setup
Dial #1,470-489 (speed#bin), input telephone #.
Press FLASH (hook-switch flash).
Use
Dial the Speed Dial bin (470-489,500-699).
In Progress Features: Analog Ports
Call Back (CO Line/Extension)
Feature Code:#
When you try to access an outside line or extension and get a busy tone, dial
#.
Call Park (Answer)
Feature Code: #73
Dial #73+ extension number where call is parked.
Call Pick Up
Feature Code: 6,*,440-447
Extension (Direct) Call Pickup: Dial ringing extension number, 6.
Group Call Pickup: Dial *.
Or…
Dial the group number of the ringing extension (440 -447).
2.3 Calling Features

SLT User Guide 2-7
Single Line (Analog) Telephone Features
2
Camp On (Extension)
Feature Code: 4
When you call a busy extension, dial 4and wait for them to answer.
Flash (CO Line)
Feature Code: #3
While connected to a CO Line, momentarily press the hook switch (FLASH)
then dial #3.
Forced Intercom Tone Ring
Feature Code: *
When you call an extension that is in Voice Announce mode and wish to tone
ring that extension, dial *.
Hold {FLASH}
Place a call on hold:While on a call, press {FLASH} (hook-switch flash). Hang
up. The line is placed on System (Common) hold.
Retrieve a call on hold: Press {FLASH} (hook-switch flash).
Intrusion (Extension/CO Line)
Feature Code: 8
When you dial an extension that is busy, dial 8.
Meet Me Page
Feature Code: #59,#
While a page is currently in progress, dial #59 or #.

2-8 SLT User Guide
Single Line (Analog) Telephone Features
2
Messaging (Call Me)
Feature Code: #96
Set: When you have called an extension and wish to leave a message, press
#96.
Cancel: Dial #*96, then the ext # where your message was
previously left.
Monitor (Extension/CO Line[Privacy Alert])
Feature Code: 8
When you dial an extension that is busy, dial 1. (Reference applicable laws
when using this feature.)
OHVA (Extension)
Feature Code: 0
When you call a busy extension, dial 0and talk over their speaker.
Pulse to DTMF Conversion
Feature Code: *
After a Dial Pulse (rotary) call is made on a CO line, press *. Any digits
dialed following the *will be sent in DTMF (Tone) mode.

SLT User Guide 2-9
Single Line (Analog) Telephone Features
2
Tone Ring (Forced)
Feature Code: *
When a Deluxe Telephone in Voice Announce mode is called, you can change
the alert to tone by pressing *.
Transfer
While connected on a call (CO Line or intercom extension), press {FLASH}
(hook switch flash).
Listen for dial tone, then dial the destination where this call is to be transferred
(extension, UCD Group, Virtual Number, etc.) Wait for the caller to answer - to
screen the transfer.
Hang up to complete the transfer.

2-10 SLT User Guide
Single Line (Analog) Telephone Features
2
NOTES

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Email: [e-mail]
USA Headquarters
Tadiran Telecom, Inc.
4 Tri Harbor Court
Port Washington, NY 11050
Tel. [phone], Fax. [phone]
Emerald ICE SLT Model Telephone
User Guide
Initial Release