Tait TP9400 User manual

TP9400
P25 Portable Radios
User’s Guide
DRAFT
MPD-00003-02 · Issue 2 · November 2012

Contents 3
Contents
For your safety ........................................................ 10
Menu maps ...................................................................... 20
1 About this guide ..................................................... 22
Safety warnings used in this guide........................................... 22
Related documentation.................................................................... 22
2 Before using your radio ........................................ 24
For your safety—battery warning .................................................25
Attaching labels to the radio or battery ................................ 25
Charging the battery before first use ..........................................26
Attaching the battery ............................................................................26
Removing the battery ............................................................................27
Attaching the antenna ..........................................................................27
Removing the antenna ..........................................................................27
Attaching a belt clip ................................................................................27
Removing a belt clip ...............................................................................28
Installing an accessory ..........................................................................28
3 Getting started........................................................ 29
About P25 digital radios ...................................................................... 30
Lack of static noise ........................................................................... 30
Coverage.................................................................................................. 30
P25 phase 2 digital operation...................................................... 30
About the radio controls .......................................................................31
Understanding the radio display .....................................................33
Radio display icons............................................................................. 33
Understanding the radio indicators ..............................................35
Status indicators.................................................................................. 35
Audible tones ........................................................................................ 36
Using function keys to access frequently used features .37
Viewing the function key settings............................................. 37
Navigating the radio’s menus ...........................................................38
Using the Main menu ....................................................................... 38
Accessing frequently used menus........................................... 39
4 Basic operation ....................................................... 41
Turning the radio on and off ..............................................................42
Security lock on power-up feature........................................... 42

4 Contents
Adjusting the speaker volume .........................................................43
Locking and unlocking the keypad ............................................... 43
Using a wireless headset .....................................................................44
Selecting a zone .......................................................................................46
Selecting a channel ................................................................................. 47
Limiting call time ......................................................................................48
Checking recent calls ............................................................................48
5 Operating in conventional mode ....................... 49
Making calls ................................................................................................50
Making an individual call................................................................ 50
Understanding talkgroups.............................................................. 51
Making an emergency call............................................................. 52
Receiving calls ........................................................................................... 53
Identifying a caller (talking party ID)...................................... 53
Receiving a two-tone call............................................................... 54
Communicating directly with other radios ............................... 55
Checking that the channel is clear ................................................ 56
Turning monitor on and off........................................................... 56
Using the radio in different repeater areas ...............................57
Selecting a voting group ................................................................ 57
Suspending a channel from a voting group........................ 58
Scanning a group of channels .......................................................... 59
Activating standard scanning .................................................... 60
Activating background scanning ............................................. 60
Activating in-zone scanning.......................................................... 61
Making a call while scanning ........................................................ 61
Suspending a channel from a scan group............................ 62
Hearing faint and noisy signals ....................................................... 63
Turning squelch override on and off....................................... 63
6 Operating in P25 trunking mode ....................... 64
About P25 trunking ................................................................................ 65
Checking that the system is available.................................... 65
Making a talkgroup call ........................................................................ 67
Receiving a talkgroup call ..................................................................69
Scanning a group of talkgroups ...................................................... 70
Activating talkgroup scanning.................................................... 70
Suspending a channel from a talkgroup scan group..... 70
Editing a talkgroup scan group ................................................... 71
Making an individual call ......................................................................72
Receiving an individual call .................................................................73

Contents 5
Emergency calls ........................................................................................73
Making a phone call ................................................................................74
Unconnected calls ...................................................................................75
Failsoft mode operation ........................................................................76
Radio-based failsoft .......................................................................... 76
Infrastructure failsoft ....................................................................... 76
Dynamic regrouping ...............................................................................77
7 Editing a scan group.............................................. 78
Selecting a group to edit ......................................................................79
Viewing group membership .............................................................. 80
Adding a channel to a group ............................................................. 81
Deleting a channel from a group ..................................................... 81
Changing a group’s transmit channel ..........................................82
Changing a group’s first or second priority channel ...........82
8 P25 services............................................................. 83
Messages ...................................................................................................... 84
Sending a message............................................................................ 84
Status update ............................................................................................ 86
Status request ............................................................................................87
Call alert .........................................................................................................88
Radio check ................................................................................................. 89
Radio unit monitor .................................................................................. 90
Sending a radio monitor request............................................... 90
Radio inhibit and uninhibit .................................................................. 91
Sending a radio inhibit request ................................................... 91
Sending a radio uninhibit request ............................................ 92
9 Emergency operation ............................................ 93
About emergency calls ........................................................................ 94
Making a priority call........................................................................ 94
Standard emergency mode .......................................................... 95
About manual emergency operation ............................................97
Making a manual emergency call.............................................. 97
Receiving a manual emergency call ........................................ 98
Cancelling a manual emergency call....................................... 98
About the lone worker feature ......................................................100
About the man down feature .......................................................... 101
10 Encryption.............................................................. 102
About encryption ................................................................................... 103

6 Contents
About the proper key detect feature.................................... 103
Encrypting calls ......................................................................................104
Making an encrypted call............................................................. 105
Receiving an encrypted call ....................................................... 105
Changing the radio’s encryption key .........................................106
Changing the transmit encryption key................................ 106
Changing the transmit encryption key back to the default
setting...................................................................................................... 106
Changing the encryption keyset ............................................. 107
Removing encryption keys from the radio ............................. 107
Deleting an encryption key......................................................... 107
Deleting all encryption keys....................................................... 108
Updating encryption keys over-the-air ....................................108
Using an encryption demonstration key ..................................109
Activating the demo key .............................................................. 109
Making an encrypted call using the demo key ............... 109
Receiving an encrypted call using the demo key........... 110
11 Customizing radio settings ................................. 111
Extending battery life on a shift .................................................... 112
Turning low power transmit on or off.................................... 112
Changing the volume of all audible indicators ...................... 113
Changing the volume of keypress tones .................................. 113
Changing to quiet operation ............................................................114
Changing to silent operation ...........................................................114
Turning on backlighting ..................................................................... 115
Turning backlighting on momentarily................................... 115
12 Charging and caring for batteries.................... 116
About the chargers ................................................................................ 117
Before using the charger .................................................................... 118
Handle the battery safely ............................................................. 118
Attaching of labels ............................................................................ 118
Charging temperatures .................................................................. 119
Leaving the battery on charge .................................................. 119
Low battery warning ........................................................................ 121
Charging the battery ............................................................................122
LED behavior ....................................................................................... 123
Removing the battery from the charger ............................. 124
Maintaining battery life and performance .............................. 124
Storing batteries ......................................................................................125
Using batteries after storage..................................................... 125

Contents 7
Disposing of batteries ..........................................................................125
13 Troubleshooting ................................................... 126
About troubleshooting ........................................................................127
System error message.................................................................... 127
When your radio won’t turn on.................................................. 127
Identifying the radio’s audible tones...................................... 128
Checking the version of your radio ....................................... 129
General care ...............................................................................................129
Cleaning the contacts of the battery.................................... 129
Cleaning the radio............................................................................ 129
14 Glossary .................................................................. 130
Index .................................................................................133
Directive 1999/5/CE Declaration of Conformity ..138
Tait Software Licence Agreement ...........................139

8
Copyright and trademarks
All information contained in this document is the property of Tait
Limited. All rights reserved. This document may not, in whole or in
part, be copied, photocopied, reproduced, translated, stored, or
reduced to any electronic medium or machine-readable form,
without prior written permission from Tait Limited.
The word TAIT and the TAIT logo are trademarks of Tait Limited.
All trade names referenced are the service mark, trademark or
registered trademark of the respective manufacturers.
Disclaimer
There are no warranties extended or granted by this document. Tait
Limited accepts no responsibility for damage arising from use of the
information contained in the document or of the equipment and
software it describes. It is the responsibility of the user to ensure
that use of such information, equipment and software complies with
the laws, rules and regulations of the applicable jurisdictions.
Enquiries and comments
If you have any enquiries regarding this document, or any
comments, suggestions and notifications of errors, please contact
your regional Tait office.
Updates of manual and equipment
In the interests of improving the performance, reliability or servicing
of the equipment, Tait Limited reserves the right to update the
equipment or this document or both without prior notice.
Intellectual property rights
This product may be protected by one or more patents or designs of
Tait Limited together with their international equivalents, pending
patent or design applications, and registered trade marks:
NZ409837, NZ 409838, NZ508806, NZ508807, NZ509242,
NZ509640, NZ509959, NZ510496, NZ511155, NZ511421,
NZ516280/NZ519742, NZ520650/NZ537902, NZ521450,
NZ522236, NZ524369, NZ524378, NZ524509, NZ524537,
NZ524630, NZ530819, NZ534475, NZ534692, NZ535471,
NZ537434, NZ546295, NZ 547713, NZ569985, NZ577009,
NZ579051, NZ579364, NZ 580361, AU2003281447, AU2004216984,
AU2005267973, AU11677/2008, AU13745/2008,
CN200930004200.4, CN200930009301.0, CN1031871, CN1070368,
EU000915475-0001, EU000915475-0002, GB2386010,
GB23865476, GB2413249, GB 2413445, US5745840, US7411461,

9
US7649893, US10/523952, US10/546696, US10/546697,
US10/547964, US10/597339, US11/572700, US29/306491,
US61/218015, US 61/236663, US61/238769, US61/251372.
This product may also be made under license under one or more of
the following U.S. Patents: 4,590,473 4,636,791 4,716,407 4,972,460
5,146,497 5,148,482 5,164,986 5,185,795 5,185,796 5,271,017 5,377,229
5,502,767.
The AMBE+2™ voice coding Technology embodied in this product is
protected by intellectual property rights including patent rights,
copyrights and trade secrets of Digital Voice Systems, Inc. This
voice coding Technology is licensed solely for use within this
Communications Equipment. The user of this Technology is
explicitly prohibited from attempting to decompile, reverse engineer,
or disassemble the Object Code, or in any other way convert the
Object Code into a human-readable form. Protected by U.S. Patents
5,870,405 5,826,222 5,754,974 5,701,390 5,715,365 5,649,050
5,630,011 5,581,656 5,517,511 5,491,772 5,247,579 5,226,084
and 5,195,166.
Environmental responsibilities
Tait Limited is an environmentally responsible company which
supports waste minimization, material recovery and restrictions in
the use of hazardous materials.
The European Union’s Waste Electrical and Electronic Equipment
(WEEE) Directive requires that this product be disposed of
separately from the general waste stream when its service life is
over. For more information about how to dispose of your unwanted
Tait product, visit the Tait WEEE website at
www.taitradio.com/weee. Please be environmentally responsible and
dispose through the original supplier, or contact Tait Limited.
Tait Limited also complies with the Restriction of the Use of Certain
Hazardous Substances in Electrical and Electronic Equipment
(RoHS) Directive in the European Union.
In China, we comply with the Measures for Administration of the
Pollution Control of Electronic Information Products. We will comply
with environmental requirements in other markets as they are
introduced.

10 For your safety
For your safety
Before using your radio, please read the following
important safety and compliance information.
Radio frequency exposure information
For your own safety and to ensure you comply with the
Federal Communication Commission’s (FCC) radio
frequency (RF) exposure guidelines, please read the
following information before using this radio.
Using this radio
You should use this radio only for work-related purposes
(it is not authorized for any other use) and if you are fully
aware of, and can exercise control over, your exposure to
RF energy. To prevent exceeding FCC RF exposure
limits, you must control the amount and duration of RF
that you and other people are exposed to.
It is also important that you:
■Do not remove the RF Exposure label from the radio.
■Ensure this RF exposure information accompanies
the radio when it is transferred to other users.
■Do not use the radio if you do not adhere to the
guidelines on controlling your exposure to RF.
Controlling your exposure to RF energy
This radio emits radio frequency (RF) energy or radio
waves primarily when calls are made. RF is a form of
electromagnetic energy (as is sunlight), and there are
recommended levels of maximum RF exposure.
To control your exposure to RF and comply with the
maximum exposure limits for occupational/controlled
environments, follow these guidelines:

For your safety 11
■Do not talk (transmit) on the radio more than the
rated transmit duty cycle. This is important because
the radio radiates more energy when it is
transmitting than when it is receiving.
■When listening and talking on the radio, hold it
upright in front of your face so that it is at least one
inch (2.5 cm) away from any part of your face.
Keeping the radio at the recommended distance is
important because exposure to RF decreases rapidly
the further away the antenna is from your body.
■Keep the antenna at least one inch (2.5 cm) from
your face at all times.
■If you wear your radio, you must always put it in a
carrying accessory that has been specifically
approved by Tait for this radio. Using non-approved
body-worn accessories may mean you expose
yourself to higher levels of RF than recommended
by the FCC’s occupational/controlled environment
RF exposure limits.
■Ensure you only use Tait-approved antennas,
batteries, and accessories.
For more information on what RF energy is and how to
control your exposure to it, visit the FCC website at
www.fcc.gov/oet/rfsafety/rf-faqs.html.
Compliance with RF energy exposure
standards
This two-way radio complies with these RF energy
exposure standards and guidelines:
■United States Federal Communications Commission,
Code of Federal Regulations; 47 CFR §§ 1.1307, 1.1310,
and 2.1093.
■American National Standards Institute (ANSI) /
Institute of Electrical and Electronic Engineers
(IEEE) C95.1-1992.

12 For your safety
■Institute of Electrical and Electronic Engineers
(IEEE) C95.1-1999 Edition.
This radio complies with the IEEE and ICNIRP exposure
limits for occupational/controlled RF exposure
environments at operating duty factors of up to 50% talk
to 50% listen.
Conformité aux normes d’exposition à
l’énergie RF
Cette radio émetteur-récepteur se conforme aux
normes et aux règlements d’exposition à l’énergie RF :
■La Commission fédérale de la communication des
Etats-Unis, Code de règlements fédéraux (CFR)
Titre 47 Sections 1.1307, 1.1310 et 2.1091 (radios
mobiles) ou 2.1093 (radios portatives).
■American National Standards Institute (ANSI) /
Institute of Electrical and Electronic Engineers
(IEEE) C95. 1-1992.
■Institute of Electrical and Electronic Engineers
(IEEE) C95.1-1999 Edition.
■La directive européenne 2004/40/EC concernant
les prescriptions minimales de sécurité et de santé
relatives à l'exposition des travailleurs aux risques
dus aux agents physiques (champs
électromagnétiques).
Radio frequency emissions limits in
the USA
CFR Title 47 Part 15.19 (a) (1) - Receivers
Part 15 of the FCC Rules imposes RF emission limits on
receivers.
This radio complies with Part 15 of the FCC Rules.
Operation is subject to the condition that this device
does not cause harmful interference.

For your safety 13
CFR Title 47 Part 15.19 (a) (3) - All other
devices
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions.
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received,
including interference that may cause undesired
operation.
Radio frequency emissions limits in Canada
This device complies with Industry Canada licence
exempt RSS standard(s). Operation is subject to the
following two conditions: (1) this device may not cause
interference, and (2) this device must accept any
interference, including interference that may cause
undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie
Canada applicables aux appareils radio exempts de
licence. L'exploitation est autorisée aux deux conditions
suivantes : (1) l'appareil ne doit pas produire de
brouillage, et (2) l'utilisateur de l'appareil doit accepter
tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le
fonctionnement.
USA public safety bands
(764 –776MHz and 794–806MHz)
The Code of Federal Regulations (CFR) Title 47
Subpart R deals with the use of frequencies in the 764 to
776MHz and 794 to 806MHz bands.
Low-power channels
This radio complies with §90.531 (b) (3) and
§90.531 (b) (4) of 47 CFR. These sections state that only
low-power transmission is permitted on the
following channels:

14 For your safety
■Regional Planning channels, as defined in
§90.531 (b) (3).
■Itinerant channels, as defined in §90.531 (b) (4).
Use of encryption
This radio complies with §90.553 (a) of 47 CFR. This
states that:
■Encryption is not permitted on the nationwide
Interoperability calling channels. These channels are
defined in §90.531 (b) (1) (ii).
■Radios using encryption must have a readily
accessible switch or control to allow the radio user
to disable encryption.
EMC regulatory compliance in Australia
This product meets all ACMA regulatory requirements
for electromagnetic compatibility (EMC). For more
information about EMC compliance, visit the ACMA
website at www.acma.gov.au.
Frequency band reserved for
distress beacons
Frequency band 406 to 406.1 MHz is reserved for use by
distress beacons. Transmissions should not be made
within this frequency band.
Health, safety and electromagnetic
compatibility in Europe
In the European Community, radio and
telecommunications equipment is regulated by
Directive 1999/5/EC, also known as the Radio and
Telecommunications Terminal Equipment (R&TTE)
directive. The requirements of this directive include

For your safety 15
protection of health and safety of users, as well as
electromagnetic compatibility.
Intended purpose of product
This product is an FM radio transceiver. It is intended for
radiocommunication in the Private Mobile Radio (PMR)
or Public Access Mobile Radio (PAMR) services, to be
used in all member states of the European Union (EU)
and states within the European Economic Area (EEA).
Restrictions
This product can be programmed to transmit on
frequencies that are not harmonized throughout the EU/
EEA, and will require a licence to operate in each
member state.
This product can be programmed for frequencies or
emissions that may make its use illegal. Where
applicable, a license must be obtained before this
product is used. All license requirements must be
observed. Limitations may apply to transmitter power,
operating frequency, channel spacing, and emission.
Declaration of conformity
Brief Declarations of Conformity appear on page 138 of
this booklet. To download the formal declaration of
conformity, go to http://eudocs.taitradio.com/.
Interference with electronic devices
Some electronic devices may be prone to malfunction
due to the lack of protection from RF energy that is
present when your radio is transmitting.
Examples of electronic devices that may be affected by
RF energy are:
■aircraft electronic systems
■vehicular electronic systems such as fuel injection,
anti-skid brakes, and cruise control

16 For your safety
■medical devices such as hearing aids and
pacemakers
■medical equipment in hospitals or health care
facilities.
Switch off the radio before boarding an aircraft. Using
your radio while in the air is not permitted.
Consult the manufacturer (or its representative) of any
such electronic devices to determine whether electronic
circuits in those devices will perform normally when the
radio is transmitting.
Warning If you have a pacemaker:
■immediately turn off the radio if you suspect it is
interfering with the pacemaker
■keep the radio at least 6 inches (15cm) from the
pacemaker while the radio is on
■use the radio on your right side to minimize
interference
■never carry the radio in a breast pocket.
If there is interference between your hearing aid and the
radio, please discuss an alternative solution with the
hearing aid manufacturer.
Potentially explosive atmospheres and
blasting areas
Warning Unless the radio is specifically certified for use
in a potentially explosive atmosphere, turn off the radio
before entering such an atmosphere. An explosion could
cause serious injury or death. Examples of potentially
explosive atmospheres include filling stations, and any
environment where there are flammable liquids, gases,
or dusts.
Warning Turn off the radio before approaching blasting
caps, a blasting area, or any area where you are
instructed to turn off a two-way radio. Obey all signs and

For your safety 17
instructions. Interference with blasting operations could
cause serious injury or death.
Radio installation and operation in vehicles
Warning Keep the radio away from airbags and airbag
deployment areas. Do not install, charge, or place a radio
near such areas. An activated airbag can propel a
portable radio with sufficient force to cause serious
injury to vehicle occupants. An airbag may not perform
to specification if obstructed by a radio.
Warning To avoid damage to existing wiring, airbags,
fuel tanks, fuel and brake lines, or battery cables, refer to
the installation guide for the radio, and to the vehicle
manufacturer’s manual, before installing electronic
equipment in the vehicle.
Using a handheld microphone or a radio while driving a
vehicle may violate the laws and legislation that apply in
your country or state. Please check the vehicle
regulations in your area.
Vehicle charger installation and operation
For detailed instructions necessary to the safe
installation and operation of the vehicle charger, please
refer to the documentation supplied with the vehicle
charger.
Multicharger safety information
Warning This device must be connected to an earthed
mains socket-outlet.
Norsk (no): Apparatet må tilkoples jordet stikkontakt.
Suomi (fi): Laite on liitettävä
suojamaadoituskoskettimilla varustettuun pistorasiaan.
Svenska (sv): Apparaten skall anslutas till jordat uttag.

18 For your safety
Electromagnetic compatibility in European
vehicles
In the European Community, radio equipment fitted to
automotive vehicles is regulated by Directive 72/245/
EEC and its amendments. The requirements of this
directive cover the electromagnetic compatibility of
electrical or electronic equipment fitted to automotive
vehicles.
Unapproved modifications or changes
to radio
The radio is designed to satisfy the applicable
compliance regulations. Do not make modifications or
changes to the radio that are not expressly approved
by Tait. Failure to do so could invalidate compliance
requirements and void the user’s authority to operate
the radio.
Attaching of labels
Warning Do not obstruct the vent hole on the battery
or the vent hole on the radio chassis label. If the vent on
the battery is obstructed, the battery may explode,
causing personal injury and/or damage to property. If
the vent on the radio is obstructed, audio quality and/or
key function may deteriorate and radio seals may be
damaged.
Caution Tait recommends that you do not affix
additional labels to the surfaces between the radio
chassis and the battery. The fit between these surfaces
is intentionally firm and any added thickness will
damage the points of attachment between radio and
battery. If you must attach a customized label, use only
a thin gummed paper label applied to the bottom 25% of
the radio chassis label and/or to the top 25% of the
battery label. Do not obstruct the vent holes (see
Warning above). Do not allow the paper label to extend
beyond the recessed label area or to conceal relevant
product information.

For your safety 19
Use of lithium-ion batteries
Warning A damaged battery can cause an explosion or
fire, and can result in personal injury and/or property
damage. To prevent personal injury and/or damage to
property, read the important safety information supplied
with the battery.
Short-circuiting battery contacts
Warning Do not short-circuit the battery contacts,
neither intentionally nor accidentally, e.g. by placing the
battery with conductive materials such as keys or
jewelry inside a pocket or container. Short-circuiting the
battery contacts can heat up the conductive material
and cause personal injury and/or damage to property.

20 Menu maps
Menu maps
The following diagrams shows the menus and submenus that may
be programmed for your radio.
Main menu
Channels
Zones
Individual call
Phone call
Dial radio call
Services
Messages
Status update
Status request
Call alert
Radio check
Radio monitor
Radio inhibit
Radio uninhibit
Talkgroups
Priority call
Recent calls
Security
Encryption
Change all
Preset keys
Change keyset
OTAR
Rekey request
Advanced
Zeroize key
Zeroize all
Demo key
Trunking
Site lock
Dynamic regrouping
Band scan
Repeater
Hut force
Hunt toggle
Repeater toggle
Repeater
Activate
Emergency
Acknowledge
Last stored
Wireless headset
Connect
Reconnect last
Disconnect
Connection information
Manage headsets
Find new devices
Options
Power-on option
Confirm connect
Radio settings
See detailed menus on the
following page
Location Services
GPS information
GPS logs
Send logs
Send on PTT
Diagnostics