Tait TM9456 User manual

TM9456
Dual-Radio
User’s Guide
MAU-03301-01-01 · Issue 1 · July 2016

Contents 3
Contents
For your safety ............................................ 8
Menu map .................................................. 16
Radio controls ........................................... 17
About this guide ...............................................18
Safety warnings used in this guide ......................... 18
Related documentation ........................................... 18
Getting started ..................................................20
About your digital radio ........................................... 20
Lack of static noise ................................................. 20
Coverage ................................................................ 21
About the radio controls .......................................... 21
About the keypad microphone ................................ 22
About the hand-held control head........................... 23
Understanding the radio display ............................. 23
Radio display symbols ............................................ 24
Understanding the radio indicators ......................... 24
Status indicators ..................................................... 25
Audible tones .......................................................... 25
Basic operation ................................................27
Turning the radio on and off.................................... 27
Adjusting the speaker volume................................. 28
Activating the external speaker............................... 28
About locking the radio ........................................... 29
Locking the radio..................................................... 29
Unlocking the radio ................................................. 30
Locking and unlocking the keypad.......................... 30
Navigating the radio’s menus.................................. 31
Accessing frequently used menus .......................... 32
Using function keys to access frequently used features
33
Viewing the function key settings............................ 34
Selecting a zone ..................................................... 34
Selecting a channel................................................. 35
Limiting call time ..................................................... 36
Checking recent calls.............................................. 36
Operating in conventional mode .................... 38

4 Contents
Making calls ............................................................ 38
Receiving calls........................................................ 41
Communicating directly with other radios ............... 43
Checking that the channel is clear.......................... 44
Using the radio in different repeater areas ............. 44
Scanning a group of channels ................................ 46
Editing a scan group ............................................... 49
Viewing group membership .................................... 51
Hearing faint and noisy signals ...................... 54
Dual radio operation ........................................ 56
About the foreground and background radio .......... 56
Dual radio display states and descriptions ............. 57
Radio controls in a dual radio system..................... 58
Switching between radios
(changing the foreground radio) ............................. 59
Making a call on more than one radio (dual transmit)..
59
Monitoring more than one radio (dual receive)....... 60
Operating in P25 trunking mode ..................... 62
About P25 trunking ................................................. 62
Making a talkgroup call ........................................... 64
Receiving a talkgroup call....................................... 66
Scanning a group of talkgroups .............................. 67
Making an individual call......................................... 69
Receiving an individual call..................................... 70
Emergency calls ..................................................... 70
Making a phone call................................................ 71
Unconnected calls .................................................. 72
Failsoft mode operation .......................................... 73
Dynamic regrouping................................................ 74
P25 services ..................................................... 75
Messages ............................................................... 75
Status update.......................................................... 77
Status request......................................................... 78
Call alert.................................................................. 79
Radio check ............................................................ 80
Radio unit monitor................................................... 81
Radio inhibit and uninhibit....................................... 82
GPS location services ..................................... 85

Contents 5
About GPS location information.............................. 85
About GPS status information................................. 85
Viewing GPS information ........................................ 86
Sending GPS information ....................................... 87
Receiving and logging GPS information ................. 88
Accessing logged GPS information ........................ 89
Emergency operation .......................................91
About emergency calls............................................ 91
About manual emergency operation ....................... 95
Encryption .......................................................101
About encryption ................................................... 101
Encrypting calls..................................................... 101
Making an encrypted call ...................................... 102
Receiving an encrypted call .................................. 102
Changing the radio’s encryption key..................... 103
Removing encryption keys from the radio............. 105
Updating encryption keys over-the-air .................. 106
Using an encryption demonstration key................ 106
Customizing your radio ................................. 108
About display and keypad backlighting................. 108
Reducing power consumption............................... 110
Customizing the audible alert settings .................. 111
Troubleshooting .............................................115
Troubleshooting assistance .................................. 115
General care ......................................................... 118
Glossary ..........................................................120
Index.......................................................... 123
Directive 1999/5/CE Declaration of Conformity... 129

6
Copyright and trademarks
All information contained in this document is the property of Tait
Limited. All rights reserved. This document may not, in whole or
in part, be copied, photocopied, reproduced, translated, stored, or
reduced to any electronic medium or machine-readable form,
without prior written permission from Tait Limited.
The word TAIT and the TAIT logo are trademarks of Tait
Limited.
All trade names referenced are the service mark, trademark or
registered trademark of the respective manufacturers.
Disclaimer
There are no warranties extended or granted by this document.
Tait Limited accepts no responsibility for damage arising from use
of the information contained in the document or of the
equipment and software it describes. It is the responsibility of the
user to ensure that use of such information, equipment and
software complies with the laws, rules and regulations of the
applicable jurisdictions.
Enquiries and comments
If you have any enquiries regarding this document, or any
comments, suggestions and notifications of errors, please contact
your regional Tait office.
Updates of manual and equipment
In the interests of improving the performance, reliability or
servicing of the equipment, Tait Limited reserves the right to
update the equipment or this document or both without
prior notice.
Intellectual property rights
This product may be protected by one or more patents or designs
of Tait Limited together with their international equivalents,
pending patent or design applications, and registered trade marks:
NZ409837, NZ409838, NZ415277, NZ415278, NZ508806,
NZ519742 / NZ516280 , NZ524369, NZ524509, NZ530819,
NZ534475, NZ547713, NZ577009, NZ579051, NZ579364,
NZ586889, NZ610563, NZ615954, NZ700387, NZ708662,
NZ710766, NZ711325 , NZ714188, NZ593887,
AU 2015215962, AU339127, AU339391, AU2015904806,
AU 2016902579, EU 000915475-0001, EU000915475-0002,
GB2532863, US20160044572, US20160057051, US640974,
US640977, US698339, US702666, US7758996, US7937661,
US8902804, US9107231, US14/834609 Div., US20130010718,
US20150085799, US20150350090.
This product may also be made under license under one or more

7
of the following U.S. Patents: 5,146,497, 5,148,482, 5,164,986,
5,185,795, 5,185,796, 5,271,017, 5,377,229 and 5,502,767.
The AMBE+2™ voice coding Technology embodied in this
product is protected by intellectual property rights including
patent rights, copyrights and trade secrets of Digital Voice
Systems, Inc. This voice coding Technology is licensed solely for
use within this Communications Equipment. The user of this
Technology is explicitly prohibited from attempting to decompile,
reverse engineer, or disassemble the Object Code, or in any other
way convert the Object Code into a human-readable form.
Protected by U.S. Patents 5,870,405, 5,826,222, 5,754,974,
5,701,390, 5,715,365, 5,649,050, 5,630,011, 5,581,656,
5,517,511, 5,491,772, 5,247,579, 5,226,084 and 5,195,166.
Environmental responsibilities
Tait Limited is an environmentally responsible company which
supports waste minimization, material recovery and restrictions in
the use of hazardous materials.
The European Union’s Waste Electrical and Electronic Equipment
(WEEE) Directive requires that this product be disposed of
separately from the general waste stream when its service life is
over. For more information about how to dispose of your
unwanted Tait product, visit the Tait WEEE website at
www.taitradio.com/weee. Please be environmentally responsible
and dispose through the original supplier, or contact Tait Limited.
Tait Limited also complies with the Restriction of the Use of
Certain Hazardous Substances in Electrical and Electronic
Equipment (RoHS) Directive in the European Union.
In China, we comply with the Measures for Administration of the
Pollution Control of Electronic Information Products. We will
comply with environmental requirements in other markets as they
are introduced.

8
For your safety
Before using your radio, please read the following
important safety and compliance information.
Radio frequency exposure information
For your own safety and to ensure you comply with the
Federal Communication Commission’s (FCC) radio
frequency (RF) exposure guidelines, please read the
following information before using this radio.
Using this radio
You should use this radio only for work-related
purposes (it is not authorized for any other use) and if
you are fully aware of, and can exercise control over,
your exposure to RF energy. To prevent exceeding
FCC RF exposure limits, you must control the amount
and duration of RF that you and other people are
exposed to.
It is also important that you:
■Do not remove the RF Exposure label from
the radio.
■Ensure this RF exposure information accompa-
nies the radio when it is transferred to other users.
■Do not use the radio if you do not adhere to the
guidelines on controlling your exposure to RF.
Controlling your exposure to RF energy
This radio emits radio frequency (RF) energy or radio
waves primarily when calls are made. RF is a form of
electromagnetic energy (as is sunlight), and there are
recommended levels of maximum RF exposure.
To control your exposure to RF and comply with the
maximum exposure limits for occupational/controlled
environments, follow these guidelines:
■Do not talk (transmit) on the radio more than the
rated transmit duty cycle. This is important

9
because the radio radiates more energy when it is
transmitting than when it is receiving.
■While you are transmitting (talking or sending
data) on the radio, you must ensure that there is
always a distance of 35 inches (0.9m) between
people and the antenna. This is the minimum
safe distance. For 110W mobiles, the minimum
safe distance is 44 inches (1.1m).
■Use the radio only with Tait-approved antennas
and attachments, and make only authorized modi-
fications to the antenna otherwise you could dam-
age the radio and violate FCC regulations.
For more information on what RF energy is and how
to control your exposure to it, visit the FCC website at
www.fcc.gov/oet/rfsafety/rf-faqs.html.
Compliance with RF energy exposure standards
This two-way radio complies with these RF energy
exposure standards and guidelines:
■United States Federal Communications Commis-
sion, Code of Federal Regulations; 47 CFR §§
1.1307, 1.1310, and 2.1091.
■American National Standards Institute (ANSI) /
Institute of Electrical and Electronic Engineers
(IEEE) C95.1-1992.
■Institute of Electrical and Electronic Engineers
(IEEE) C95.1-1999 Edition.
This radio complies with the IEEE and ICNIRP
exposure limits for occupational/controlled RF
exposure environments at operating duty factors of up
to 50% talk to 50% listen.
Radio frequency emissions limits in
the USA
Part 15 of the FCC Rules imposes RF emission limits
on receivers.

10
This radio complies with Part 15 of the FCC Rules.
Operation is subject to the condition that this device
does not cause harmful interference.
USA public safety bands
(764 –776MHz and 794–806MHz)
The Code of Federal Regulations (CFR) Title 47
Subpart R deals with the use of frequencies in the 764
to 776MHz and 794 to 806MHz bands.
Low-power channels
This radio complies with §90.531 (b) (3) and
§90.531 (b) (4) of 47 CFR. These sections state that
only low-power transmission is permitted on the
following channels:
■Regional Planning channels, as defined in
§90.531 (b) (3).
■Itinerant channels, as defined in §90.531 (b) (4).
Use of encryption
This radio complies with §90.553 (a) of 47 CFR. This
states that:
■Encryption is not permitted on the nationwide
Interoperability calling channels. These channels
are defined in §90.531 (b) (1) (ii).
■Radios using encryption must have a readily
accessible switch or control to allow the radio user
to disable encryption.
EMC regulatory compliance in Australia
This product meets all ACMA regulatory requirements
for electromagnetic compatibility (EMC). For more
information about EMC compliance, visit the ACMA
website at www.acma.gov.au.

11
Frequency band reserved for
distress beacons
Frequency band 406 to 406.1 MHz is reserved for use
by distress beacons. Transmissions should not be
made within this frequency band.
Health, safety and electromagnetic
compatibility in Europe
In the European Community, radio and
telecommunications equipment is regulated by
Directive 1999/5/EC, also known as the Radio and
Telecommunications Terminal Equipment (R&TTE)
directive. The requirements of this directive include
protection of health and safety of users, as well as
electromagnetic compatibility.
Intended purpose of product
This product is an FM radio transceiver. It is intended
for radio communication in the Private Mobile Radio
(PMR) or Public Access Mobile Radio (PAMR)
services, to be used in all member states of the
European Union (EU) and states within the European
Economic Area (EEA).
Restrictions
This product can be programmed to transmit on
frequencies that are not harmonized throughout the
EU/EEA, and will require a licence to operate in each
member state.
This product can be programmed for frequencies or
emissions that may make its use illegal. Where
applicable, a license must be obtained before this
product is used. All license requirements must be
observed. Limitations may apply to transmitter power,
operating frequency, channel spacing, and emission.

12
Declaration of conformity
Brief Declarations of Conformity appear on page 2 of
this booklet. To download the formal declaration of
conformity, go to http://eudocs.taitradio.com/.
A signed and dated paper copy of the declaration of
conformity can be obtained from Tait Electronics
Limited.
Interference with electronic devices
Warning Some electronic devices may be prone to
malfunction due to the lack of protection from RF
energy that is present when your radio is transmitting.
Examples of electronic devices that may be affected
by RF energy are:
■aircraft electronic systems
■vehicular electronic systems such as fuel injec-
tion, anti-skid brakes, and cruise control
■medical devices such as hearing aids
and pacemakers
■medical equipment in hospitals or health
care facilities.
Switch off the radio before boarding an aircraft. Using
your radio while in the air is not permitted.
Consult the manufacturer (or its representative) of any
such electronic devices to determine whether
electronic circuits in those devices will perform
normally when the radio is transmitting.
Warning If you have a pacemaker, immediately turn
off the radio if you suspect it is interfering with the
pacemaker.
If there is interference between your hearing aid and
the radio, please discuss an alternative solution with
the hearing aid manufacturer.

13
Potentially explosive atmospheres and
blasting areas
Warning Turn off the radio before approaching
blasting caps, a blasting area, or any area where you
are instructed to turn off a two-way radio. Obey all
signs and instructions. Interference with blasting
operations could cause serious injury or death.
Radio installation and operation in
vehicles
Warning Keep radio equipment away from airbags
and airbag deployment areas. Do not install, charge,
or place a radio near such areas. An activated airbag
can propel radio equipment with sufficient force to
cause serious injury to vehicle occupants. An airbag
may not perform to specification if obstructed by radio
equipment.
Warning To avoid damage to existing wiring, airbags,
petrol tanks, fuel and brake lines, or battery cables,
refer to the installation guide for the radio, and to the
vehicle manufacturer’s manual, before installing
electronic equipment in the vehicle.
Using a handheld microphone or a radio while driving
a vehicle may violate the laws and legislation that
apply in your country or state. Please check the
vehicle regulations in your area.
Radio protection when charging the
vehicle battery
Notice Always remove the fuses from the radio
power cable before charging the vehicle battery,
connecting a second battery, or using power from
another vehicle (e.g. when jump-starting the vehicle).

14
Electromagnetic compatibility in European
vehicles
In the European Community, radio equipment fitted to
automotive vehicles is regulated by Directive 72/245/
EEC and its amendments. The requirements of this
directive cover the electromagnetic compatibility of
electrical or electronic equipment fitted to automotive
vehicles.
To meet the requirements of Directive 72/245/EEC
and its amendments, installation of this product in a
vehicle must be performed according to the
instructions provided by the vehicle manufacturer
Notice Failure to install the product correctly may
void the vehicle’s type-approval. The owner could be
held responsible for any damage resulting from
vehicle failure that can be attributed to RF energy
interfering with the vehicle systems.
Unapproved modifications or changes
to radio
Notice The radio is designed to satisfy the applicable
compliance regulations. Do not make modifications or
changes to the radio that are not expressly approved
by Tait Electronics Limited. Failure to do so could
invalidate compliance requirements and void the
user’s authority to operate the radio.
High radio surface temperatures
Warning The bottom surface of the radio and the
heatsink fins can become hot during prolonged
operation. Do not touch these parts of the radio.
EN 60950 requirements (25 watt mobiles)
This radio complies with the European Union standard
EN 60950 when operated up to the rated 33% duty
cycle of two minutes transmit and four minutes
receive, and with ambient temperatures of 30°C or
lower.

15
Warning Operation outside these limits may cause
the external temperature of the radio to rise higher
than this standard permits.
110 watt mobiles
Notice Do not place objects on the radio. The
heatsink needs a clearance of at least one inch
(2.5cm) and a free flow of air.

16
Menu map
The menus available depend on the way your radio is
programmed.
Main menu
Channels
Zones
Individual call
Phone call
Dial radio call
Services
Messages
Status update
Status request*
Call alert
Radio check*
Radio monitor*
Radio inhibit*
Radio uninhibit*
*Restricted to radios
programmed for
administration services
Talkgroups
Priority call
Recent calls
Security
Encryption
Change all
Preset keys
Change keyset
OTAR
Rekey request
Advanced
Zeroize all
Zeroize key
Demo key
Trunking
Site lock
Dynamic regrouping
Band scan
Crossband
Hunt force
Hunt toggle
Repeater
Activate
Emergency
Acknowledge
Last stored
Radio settings
Functions
Low power tx
Monitor
Lock radio
Set scan key
Squelch override
X-band repeater
Scanning
PA speaker
Ignore 2-tone
Alert settings
Indicator level
Keypress tones
Quiet operation
Silent operation
External alert
Display settings
Backlighting
Backlight level
Contrast adjust
Talk party ID
RSSI
Radio info
Key settings
Version info
Radio ID
Serial number
Alias
Edit groups
Location services
GPS info
GPS logs
Send logs
Send on PTT
Diagnostics

17
Radio controls
For more information about the radio controls, see
“About the radio controls” on page 21.
scroll
keys
on/off key
volume
control
microphone
socket
PTT key
(press-to-talk)
red
display speaker
green
amber
microphone radio status
LEDs
function keys 1
to 4 left
selection
key
right
selection
key

18 About this guide
1 About this guide
This user’s guide provides information about the
TM9456 mobile radio.
The radio behavior described in this guide applies to
radios with firmware version 33.01.xx (where xx is the
current firmware version). To check the radio’s
firmware version, see “Checking the version of a
radio” on page 116. If your radio does not operate as
you expect, contact your radio provider for assistance.
Safety warnings used in this
guide
Within this user’s guide, the following warnings are
used to alert you to important safety information:
Warning This alert is used when there is a hazardous
situation which, if not avoided, could result in death or
serious injury.
Caution This alert is used when there is a hazardous
situation which, if not avoided, could result in minor or
moderate injury.
Notice This alert is used to highlight information that
is required to ensure procedures are performed
correctly. Incorrectly performed procedures could
result in equipment damage or malfunction.
Related documentation
The following documentation is also available for your
Tait radio, which you can access from the Tait
Technical Support website (http://
support.taitradio.com):
■Safety and Compliance Information—supplied
with each radio. (The same information is included
in this user’s guide.)

About this guide 19
■Installation and Programming Guide—covers
installing the TM9456 mobile radios, micro-
phones, antennas, emergency switches, and
external alert devices.
■Accessory installation instructions—may be sup-
plied with an accessory.

20 Getting started
2 Getting started
This section describes your radio’s controls and
indicators.
This section covers:
■About your digital radio
■About the radio controls
■Understanding the radio display
■Understanding the radio indicators
About your digital radio
Your digital radio may have some channels
programmed as either analog or dual mode. Dual
mode channels are able to receive both digital and
analog calls.
You may notice differences between your radio’s
analog and digital channels in terms of:
■static noise in low signal areas, and
■radio coverage in marginal reception areas.
Lack of static noise
On digital channels there is no static noise, even in
low signal areas. This lack of static is because your
digital radio removes the ‘noise’ from the call, so that
you hear only clear voice.