TANDBERG 550 MXP User manual

User Manual
Software version F5
D13721.05
June 2006
This document is not to be reproduced in whole or in part without permission in writing from:

TANDBERG 550 MXP
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Trademarks and Copyright
All rights reserved. This document contains information that is proprietary to TANDBERG. No part
of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or
by any means, electronically, mechanically, by photocopying, or otherwise, without the prior
written permission of TANDBERG. Nationally and internationally recognized trademarks and
trade names are the property of their respective holders and are hereby acknowledged.
Third Party Software
Amended / Expanded Copyright notices for third-party software on the TANDBERG MXP systems
are listed below:
Full copies of the licenses and warranty statements are located on the product CD in the license
files directory.
The non-commercial third party code is distributed in binary form under the terms of non-copyleft
style open source licenses such as BSD, Artistic or MIT/X Consortium.
The product also has some binary code distributed under the terms of the GNU public license
with an exemption which allows static links to non-copyleft commercial code.
In accordance with section (3) of the GNU General Public License, copies of such code will be
provided upon request by contacting TANDBERG. Please contact us by using the Online Support
section at www.tandberg.net or the “contact us” section of this manual. Please provide USD
10.00 for media and shipping.
Agfa
Contains iType™ from Monotype Imaging Corporation.
CMU-SNMP
Copyright 1988, 1989, 1991, 1992 by Carnegie Mellon University All Rights Reserved
CMU-SNMP is distributed under the terms of the CMU SNMP license, which is an open source license similar to a BSD or
X Consortium License.
Dropbear - an SSH2 server
Copyright (c) 2002,2003 Matt Johnston All rights reserved.
The Dropbear SSH2 server is distributed under the terms of the Dropbear License, which is a MIT/X Consortium style
open source license.

User Manual
iii
eCos
eCos, the Embedded Configurable Operating System.
Copyright (C) 1998, 1999, 2000, 2001, 2002, 2003 Red Hat, Inc.
Copyright (C) 2002, 2003 John Dallaway
Copyright (C) 2002, 2003 Nick Garnett
Copyright (C) 2002, 2003 Jonathan Larmour Copyright (C) 2002, 2003 Andrew Lunn Copyright (C) 2002, 2003 Gary
Thomas Copyright (C) 2002, 2003 Bart Veer
Copyright (c) 1982, 1986, 1991, 1993 The Regents of the University of California. All rights reserved.
(c) UNIX System Laboratories, Inc.
All or some portions of this file are derived from material licensed to the University of California by American Telephone
and Telegraph Co. or Unix System Laboratories, Inc. and are reproduced herein with the permission of UNIX System
Laboratories, Inc.
Copyright (C) 1995, 1996, 1997, and 1998 WIDE Project. * All rights reserved.
Copyright (c) 2000 Brian Somers <[e-mail]>
Copyright (c) 1998 The NetBSD Foundation, Inc. * All rights reserved.
Copyright (c) 1997 Niklas Hallqvist. All rights reserved.
Copyright (c) 1988 Stephen Deering.
Copyright (c) 1992, 1993 The Regents of the University of California. All rights reserved.
This code is derived from software contributed to Berkeley by Stephen Deering of Stanford University.
Portions of eCos code are distributed under several BSD style licenses. Other portions of eCos code are distributed under
the terms of the GNU General Public License with a non-copyleft exception which allows static links to non-copyleft
programs.
ExPat XML Parser:
Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd and Clark Cooper
Copyright (c) 2001, 2002, 2003, 2004, 2005, 2006 Expat maintainers.
The ExPat XML parser is distributed under the terms of the ExPat License which is a MIT/X Consortium style open
source license
ICU
ICU License - ICU 1.8.1 Copyright (c) 1995-2003 International Business Machines Corporation and others All rights
reserved.
ICU is distributed under the terms of the ICU license, which is a MIT/X Consortium style license.
OpenSSL
Copyright (c) 1998-2004 The OpenSSL Project. All rights reserved.
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit
(http://www.openssl.org/)"
Copyright (C) 1995-1998 Eric Young ([email protected]) * All rights reserved.
OpenSSL is distributed under the terms of the OpenSSL and SSLeay licenses, which are both BSD style open source
licenses.

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Disclaimer
The information in this document is furnished for informational purposes only, is subject to
change without prior notice, and should not be construed as a commitment by TANDBERG. The
information in this document is believed to be accurate and reliable; however TANDBERG
assumes no responsibility or liability for any errors or inaccuracies that may appear in this
document, nor for any infringements of patents or other rights of third parties resulting from its
use. No license is granted under any patents or patent rights of TANDBERG.
This document was written by the Research and Development Department of TANDBERG,
Norway. We are committed to maintain a high level of quality in all our documentation. Towards
this effort, we welcome you to Contact us with comments and suggestions regarding the content
and structure of this document.
Patent information
TANDBERG technology described in this manual is protected by one or more of the following
U.S. Patent No. 5,584,077 - 5,838,664 - 5,600,646 - 7,010,119 - 7,034,860 and other patents are
pending in the United States and/or other countries.
COPYRIGHT © 2005–2006, TANDBERG
snprintf
Copyright 1999, Mark Martinec. [email protected] All rights reserved
Snprintf is distributed under the terms of the snprintf license, which is a Frontier Artistic style open source license.
A standard copy of snprintf can be located at the author’s web site: http://www.ijs.si/software/snprintf/
xSupplicant (wpa_supplicant) 802.1x
Copyright (c) 2002-2005, Jouni Malinen [email protected]
xSupplicant is distributed under the terms of the xSupplicant license, which is a BSD style open source license.

User Manual
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Environmental Issues
Thank you for buying a product which contributes to a reduction in pollution, and thereby helps
save the environment. Our products reduce the need for travel and transport and thereby reduce
pollution. Our products have either none or few consumable parts (chemicals, toner, gas, paper).
Our products are low energy consuming products.
TANDBERG’s Environmental Policy
Environmental stewardship is important to TANDBERG’s culture. As a global company with
strong corporate values, TANDBERG is committed to being an environmental leader and
embracing technologies that help companies, individuals and communities creatively address
environmental challenges.
TANDBERG’s environmental objectives are to:
•Develop products that reduce energy consumption, CO2 emissions, and traffic congestion
•Provide products and services that improve quality of life for our customers
•Produce products that can be recycled or disposed of safely at the end of product life
•Comply with all relevant environmental legislation.
European Environmental Directives
As a manufacturer of electrical and electronic equipment TANDBERG is responsible for
compliance with the requirements in the European Directives 2002/96/EC (WEEE) and
2002/95/EC (RoHS).
The primary aim of the WEEE Directive and RoHS Directive is to reduce the impact of disposal of
electrical and electronic equipment at end-of-life. The WEEE Directive aims to reduce the amount
of WEEE sent for disposal to landfill or incineration by requiring producers to arrange for
collection and recycling. The RoHS Directive bans the use of certain heavy metals and
brominates flame retardants to reduce the environmental impact of WEEE which is land filled or
incinerated.
TANDBERG has implemented necessary process changes to comply with the European RoHS
Directive (2002/95/EC) and the European WEEE Directive (2002/96/EC).
Waste Handling
In order to avoid the dissemination of hazardous substances in our
environment and to diminish the pressure on natural resources, we
encourage you to use the appropriate take-back systems in your area.
Those systems will reuse or recycle most of the materials of your end
of life equipment in a sound way.
TANDBERG products put on the market after August 2005 are
marked with a crossed-out wheelie bin symbol that invites you to use
those take-back systems.
Please contact your local supplier, the regional waste administration or
http://www.tandberg.net/recycling if you need more information on the collection and recycling
system in your area.

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Information for Recyclers
As part of compliance with the European WEEE Directive, TANDBERG provides recycling
information on request for all types of new equipment put on the market in Europe after August
13th 2005.
Please contact TANDBERG at recy[email protected] and provide the following details for the
product for which you would like to receive recycling information:
•Model number of TANDBERG product
•Your company’s name
•Contact name
•Address
•Telephone number
•E-mail address
Digital User Guides
TANDBERG is pleased to announce that we have replaced the printed versions of our User
Guides with a digital CD version. Instead of a range of different user manuals, there is now one
CD – which can be used with all TANDBERG products – in a variety of languages. The
environmental benefits of this are significant. The CDs are recyclable and the savings on paper
are huge. A simple web-based search feature helps you directly access the information you need.
In addition, the TANDBERG video systems now have an intuitive on-screen help function, which
provides a range of useful features and tips. The contents of the CD can still be printed locally,
whenever needed.

User Manual
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Operator Safety Summary
Operator Safety Summary
For your protection please read these safety instructions completely before you connect the
equipment to the power source. Carefully observe all warnings, precautions and instructions both
on the apparatus and in these operating instructions.
Keep this manual for future reference.
Water and Moisture
•Do not operate the apparatus under or near water - for example near a bathtub, kitchen sink,
or laundry tub, in a wet basement, near a swimming pool or in other areas with high humidity.
•Never install jacks for communication cables in wet locations unless the jack is specifically
designed for wet locations.
•Do not touch the product with wet hands.
Cleaning
•Unplug the apparatus from communication lines, mains power-outlet or any power source
before cleaning or polishing. Do not use liquid cleaners or aerosol cleaners. Use a lint-free
cloth lightly moistened with water for cleaning the exterior of the apparatus.
•Unplug the apparatus from communication lines before cleaning or polishing. Do not use
liquid cleaners or aerosol cleaners. Use a lint-free cloth lightly moistened with water for
cleaning the exterior of the apparatus.
Ventilation
•Do not block any of the ventilation openings of the apparatus. Never cover the slots and
openings with a cloth or other material. Never install the apparatus near heat sources such as
radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
•Do not place the product in direct sunlight or close to a surface directly heated by the sun.
Lightning
•Never use this apparatus, or connect/disconnect communication cables or power cables
during lightning storms.
Dust
•Do not operate the apparatus in areas with high concentration of dust
Vibration
•Do not operate the apparatus in areas with vibration or place it on an unstable surface.
Power connection and Hazardous voltage
•The product may have hazardous voltage inside. Never attempt to open this product, or any
peripherals connected to the product, where this action requires a tool.
•This product should always be powered from an earthed power outlet.
•Never connect attached power supply cord to other products.
•In case any parts of the product has visual damage never attempt to connect mains power, or
any other power source, before consulting service personnel

TANDBERG 550 MXP
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•The plug connecting the power cord to the product/power supply serves as the main
disconnect device for this equipment. The power cord must always be easily accessible.
•Route the power cord so as to avoid it being walked on or pinched by items placed upon or
against it. Pay particular attention to the plugs, receptacles and the point where the cord exits
from the apparatus.
•Do not tug the power cord
•If the provided plug does not fit into your outlet, consult an electrician.
•Never install cables, or any peripherals, without first unplugging the device from it's power
source.
•*Always use the power supply (AC-DC adapter) provided with this product.
•*Replace only with power supply (AC-DC adapter) specified by TANDBERG.
•*Never connect attached power supply (AC-DC adapter) to other products.
Servicing
•Do not attempt to service the apparatus yourself as opening or removing covers may expose
you to dangerous voltages or other hazards, and will void the warranty. Refer all servicing to
qualified service personnel.
•Unplug the apparatus from it's power source and refer servicing to qualified personnel under
the following conditions:
- If the power cord or plug is damaged or frayed.
- If liquid has been spilled into the apparatus.
- If objects have fallen into the apparatus.
- If the apparatus has been exposed to rain or moisture
- If the apparatus has been subjected to excessive shock by being dropped.
- If the cabinet has been damaged.
- If the apparatus seems to be overheated.
- If the apparatus emits smoke or abnormal odor.
- If the apparatus fails to operate in accordance with the operating instructions
Accessories
•Use only accessories specified by the manufacturer, or sold with the apparatus.
Communication lines
•Never touch uninstalled communication wires or terminals unless the telephone line has been
disconnected at the network interface.
•Do not use communication equipment to report a gas leak in the vicinity of the leak.
•To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord (ISDN
cables).
* Applies to the following products: T150 MXP, T550 MXP, T770 MXP, T880 MXP, T990 MXP, T1500 MXP, T1000 MXP,
T2000 MXP, T3000 MXP Profile, Tandberg Codec 3000 MXP, Tandberg Tactical MXP, Edge 75/85/95 MXP.

User Manual
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Contact us
If you have any questions, comments or suggestions, please see the Online Support section at
www.tandberg.net.
It is also possible to send a fax or mail to the attention of:
Product and Sales Support
TANDBERG
P.O. Box 92
1325 Lysaker
Norway
Tel: [phone]
Fax: [phone]

TANDBERG 550 MXP
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Table of Contents
1Introduction............................................................................................................................... 1
1.1 At a Glance ............................................................................................................................ 4
1.2 Menu Structure ...................................................................................................................... 6
2Installation ................................................................................................................................ 8
2.1 Unpacking and Mounting....................................................................................................... 9
2.2 Connecting Cables............................................................................................................... 10
2.3 Monitor Configuration........................................................................................................... 13
2.4 System Configuration........................................................................................................... 14
3General Use ........................................................................................................................... 17
3.1 The Welcome Screen ..........................................................................................................18
3.2 Using the Remote Control....................................................................................................19
3.2.1 Navigation................................................................................................................ 23
3.2.2 Selfview.................................................................................................................... 24
3.2.3 Picture Layout.......................................................................................................... 25
3.2.4 Mic Off...................................................................................................................... 26
3.2.5 Volume + and -......................................................................................................... 27
3.2.6 Number and Letter keys........................................................................................... 28
3.2.7 Touch Tones............................................................................................................ 29
3.2.8 Presets and Extension Numbers............................................................................. 30
3.3 On-screen Indicators............................................................................................................ 31
3.4 Using the Menu.................................................................................................................... 33
3.5 Make a Call.......................................................................................................................... 34
3.5.1 Place a Call.............................................................................................................. 35
3.5.2 Call Settings............................................................................................................. 37
3.5.3 SIP Services ............................................................................................................ 38
3.5.4 Streaming................................................................................................................. 39
3.5.5 Dialing In From Outside the Enterprice.................................................................... 41
3.6 Answer an incoming call...................................................................................................... 42
3.7 End Call................................................................................................................................ 43
3.8 Standby................................................................................................................................ 44
3.8.1 Delay Standby for 1 hour......................................................................................... 45
3.8.2 Delay Standby for 3 hours ....................................................................................... 46
3.8.3 Do Not Disturb ......................................................................................................... 47
3.9 Phone Book ......................................................................................................................... 48
3.9.1 Call Log.................................................................................................................... 50
3.9.2 My Contacts............................................................................................................. 51
3.9.3 Corporate Contacts / Global Contacts..................................................................... 56
3.10 Camera Control.................................................................................................................. 60
3.10.1 Move Camera .......................................................................................................... 61
3.10.2 Far End Control........................................................................................................ 62
3.10.3 Camera Presets....................................................................................................... 63
3.10.4 TANDBERG Tracker................................................................................................ 64
3.10.5 Picture Control......................................................................................................... 65
3.10.6 Camera Tracking ..................................................................................................... 66
3.11 Presentation....................................................................................................................... 67
3.11.1 Presentation Key...................................................................................................... 68
3.11.2 Presentation Menu................................................................................................... 69
3.11.3 PC Presenter (DVI/VGA Input)................................................................................ 70
3.11.4 PC SoftPresenter and VNC..................................................................................... 71
3.11.5 Dual Stream (DuoVideoTF/H.239)............................................................................ 72