Tektronix DPO4104 User manual

Tektronix 4000 Series Oscilloscopes
Declassification and Security
ZZZ
Instructions
xx
Revision B
www.tektronix.com
071-2196-00

Copyright © Tektronix. All rights reserved. Licensed software products are owned by Tektronix or its subsidiaries
or suppliers, and are protected by national copyright laws and international treaty provisions.
Tektronix products are covered by U.S. and foreign patents, issued and pending. Information in this publication
supersedes that in all previously published material. Specifications and price change privileges reserved.
TEKTRONIX and TEK are registered trademarks of Tektronix, Inc.
TekSecure is a trademark of Tektronix, Inc.
Tektronix is an authorized licensee of the CompactFlash® trademark.
Contacting Tektronix
Tektronix, Inc.
14200 SW Karl Braun Drive
P.O. Box 500
Beaverton, OR 97077
USA
For product information, sales, service, and technical support:
In North America, call 1-800-833-9200.
Worldwide, visit www.tektronix.com to find contacts in your area.

Table of Contents
Preface.............................................................................................................. iii
Clear and Sanitize Procedures.............................. .............. .............. ........................... 1
Memory Devices............................................................................................... 1
Data Export Devices........................................................................................... 2
Built-In Security Features ......................................................................................... 3
When to Use TekSecure....................................................................................... 3
What TekSecure Does......................................................................................... 3
Disable the LAN Port and Clear LAN Ethernet Settings........... .............. ......................... 4
Disable the USB Device Port................................................................................. 5
Clear and Sanitize a Non-Functional Instrument....... .................................. ....................... 7
Tektronix 4000 Series Declassification and Security Instructions i

Table of Contents
ii Tektronix 4000 Series Declassification and Security Instructions

Preface
If you have data security concerns, this document helps you to sanitize or remove
memory devices from the Tektronix 4000 Series Digital Phosphor Oscilloscopes.
The 4000 series products have data storage (memory) devices and data output
devices (CompactFlash card, and USB ports). These instructions tell you how
to clear or sanitize the memory devices, and also tell you how to declassify an
instrument that is not functioning.
Instrument code and calibration settings reside in nonvolatile flash memory.
Instrument setups and reference waveforms may also be stored in flashmemoryor
on CompactFlash and USB drives connected to the instrument.
If you have any questions, contact the Tektronix Technical Support Center at
www.tektronix.com/support.
Products The following Tektronix products are covered by this document:
DPO4104
DPO4054
DPO4034
DPO4032
MSO4104
MSO4054
MSO4034
MSO4032
Related Documents The Tektronix 4000 Series Digital Phosphor Oscilloscopes Service Manual,
part number 071-2137-XX, is available on the Tektronix Web site at
www.tektronix.com/manuals.
Tektronix 4000 Series Declassification and Security Instructions iii

Preface
Terms The following termsmaybeusedinthisdocument:
Clear. This removes data on media/memory before reusing it in a secured
area. All reusable memory is cleared to deny access to previously stored
information by standard means of access.
Erase. This is equivalent to clear.
Media storage/data export device. Any of several devices that can be used
to store or export data from the instrument, such as a USB port.
Nonvolatile memory. Data is retained when the instrument is powered off.
Power off. Some instruments have a “Standby” mode, in which power is
still supplied to the instrument. For the purpose of clearing data, putting the
instrument in Standby mode does not qualify as powering off. For these
products, you will need to either press a rear-panel OFF switch or remove the
power source from the instrument.
Remove. Thisisaphysicalmeanstoclearthedatabyremovingthememory
device from the instrument. Instructions are available in the product Service
Manual.
Sanitize. This eradicates the data from media/memory so that the data cannot
be recovered by other means or technology. This is typically used when the
device will be moved (temporarily or permanently) from a secured area to a
non-secured area.
Scrub. This is equivalent to sanitize.
User-modifiable. The user can write to the memory device during normal
instrument operation, using the instrument interface or remote control.
Volatile memory. Data is lost when the instrument is powered off.
iv Tektronix 4000 Series Declassification and Security Instructions

Clear and Sanitize Procedures
Memory Devices
The following tables list the volatile and nonvolatile memory devices in the
standard instrument and listed options.
Table 1: Volatile Memory Devices for the DPO4000 and MSO4000 Series
Type and minimum size Function User modifiable
Data input
method Location To clear or sanitize
CMOS, SDRAM, 32 M X 16,
512 MB DDR2, 1.8 V, 333 MHZ
(EFFECTIVE 667 MHZ);
MT47H32M16FT-3 REBAL
DDR memory: contains
waveform acquisition
data during operation
Only by the
processor system
N/A Acquisition board; the
number of SDRAM
devices vary by model
Remove power from the
instrument for at least
20 seconds
CMOS, DDR; 16 MB X
16, 256 M, 10 NS, 2.5 V;
MT46V16M16TG-8, TSOP66,
DS3
DDR memory: contains
instrument code and
data during operation
Only by the
processor system
N/A Acquisition board Remove power from the
instrument for at least
20 seconds
CMOS, PERIPHERAL; VIDEO
ACCELERATOR, INTERNAL
SDRAM, XGA, PCI, AGP, ATI
M6C16H, BGA696
Display ASIC: includes
SDRAM, which contains
display images during
operation
Only by the
processor system
N/A Acquisition board Remove power from the
instrument for at least
20 seconds
Table 2: Additional Volatile Memory Devices for the MSO4000 Series
Type and minimum size Function User modifiable
Data input
method Location To clear or sanitize
CMOS, DRAM; 8MX32,
256MB, SDRAM, 3.3V;
MT48LC8M32B2F5-7, 90-BALL
FBGA (11MM X 13MM), DS4
DDR memory: contains
instrument code and
data during operation
Only by the
processor system
N/A Acquisition board Remove power from the
instrument for at least
20 seconds
CMOS, DRAM; 4MX32,
128MB, SDRAM, 3.3V;
MT48LC4M32B2FC-7,
90-BALL FBGA (11MM X
13MM), DS4
Display ASIC: includes
SDRAM, which contains
display images during
operation
Only by the
processor system
N/A Acquisition board Remove power from the
instrument for at least
20 seconds
Table 3: Nonvolatile Memory Devices
Type and minimum size Function User modifiable
Data input
method Location To clear or sanitize
CMOS, EEPROM; 128 X 8,
SERIAL; 24C01A, SOIC8
EEPROM: contains
PowerPC hardware
configuration
Only by the
processor system
N/A Acquisition board Not applicable - no user
data
Tektronix 4000 Series Declassification and Security Instructions 1

Clear and Sanitize Procedures
Table 3: Nonvolatile Memory Devices (cont.)
Type and minimum size Function User modifiable
Data input
method Location To clear or sanitize
CMOS,FLASH;16MX8OR
8M X 16, 128 MBIT, 150 NS, 3 V,
QFLASH; MT28F128J3FS-15,
BGA64
Flash: contains the
instrument firmware,
calibration constants,
reference waveforms,
and instrument setups
Only by the
processor system
N/A Acquisition board Not applicable for
calibration constants.
Use the TekSecure
featuretoerase
reference waveforms
and instrument
setups.(See page 3,
What TekSecure Does.)
Use the procedure to
disable the LAN Ethernet
and to clear information,
such as IP addresses.
(See page 4, Disable the
LAN Port and Clear LAN
Ethernet Settings.)
CMOS, FLASH; 512 K X
8, 3.0 V, 90 N S, BOTTOM
SECTOR; AM29LV040B-90JC,
PLCC32
Flash: contains the
instrument boot code
Only by the
processor system
N/A Acquisition board Not applicable - no user
data
Data Export Devices
The following table lists the data export devices.
Table 4: Data Export Devices
Type and minimum size Function User modifiable
Data input
method Location To disable
CompactFlash card port Supports the removable
CompactFlash memory
card; user storage of
reference waveforms,
screen images, and
instrument setups
Yes Save CompactFlash port
on the front of the
instrument
Files can be deleted
or overwritten on the
instrument or a PC;
the CompactFlash card
canberemovedand
destroyed.
The CompactFlash port
cannot be disabled.
USB host ports Supports the removable
USB flash drive; user
storage of reference
waveforms, screen
images, and instrument
setups
YesSave USB host ports on the
front and rear of the
instrument
Files can be deleted
or overwritten on the
instrument or a PC; the
USB flash drive can be
removed and destroyed.
The USB host ports
cannot be disabled.
USB device port Supports remote control
and data transfer to a
PC
Yes Remote
control via
USBTMC
USB device port on the
rear of the instrument
The USB device port
cannot be disabled.
2 Tektronix 4000 Series Declassification and Security Instructions

Built-In Security Features
When to Use TekSecure
You can use the TekSecure function to erase setup and reference waveform data
stored in internal flash memory.
The 4000 series models have three USB host ports (one on the front and two on
the rear panel) and one CompactFlash port on the front panel. Any USB flash
devices or CompactFlash cards can be removed and stored or destroyed.
What TekSecure Does
The TekSecure function does the following:
Replaces all waveforms in all reference memories with null sample values
Replaces the current front-panel setup and all stored setups with the default
setup values
Calculates the checksums of all reference waveform memory and setup
memory locations to verify successful completion of waveform and setup
erasure
Displays a dialog indicating whether the secure erase was successful or
unsuccessful
NOTE. TekSecure does not erase or change factory calibration constants or
Ethernet settings.
To use TekSecure:
1. Push the front-panel Utility button.
2. Push the Utility Page lower-bezel button and use the Multipurpose a knob
to select Config.
3. Push the TekSecure Erase Memory lower-bezel button.
4. Push the OK Erase Setup and Ref Memory side-bezel button. Wait for the
“TekSecure operation complete” dialog box to display.
5. Push the Menu Off front-panel button to close the dialog box.
Tektronix 4000 Series Declassification and Security Instructions 3

Built-In Security Features
To reset the instrument RAM:
1. Power off the instrument.
2. Power on the instrument.
Disable the LAN Port and Clear LAN Ethernet Settings
To disable the LAN port and clear LAN Ethernet settings, such as IP addresses,
follow these steps:
CAUTION. If you need to restore network connectivity at a later date, make sure to
write down all setting values before clearing them.
1. Remove the network cable from the LAN port on the rear of the instrument.
2. Push the front-panel Utility button.
3. Push the Utility Page lower-bezel button and use the Multipurpose a knob
to select I/O.
4. Push the Ethernet Network Settings lower-bezel button.
5. Push the Change Instrument Settings side-bezel button.
6. Push the ↑or ↓arrow side-bezel button to position the cursor on the User
Password information.
7. Push the Clear lower-bezel button.
8. Push the ↓arrow side-bezel button to position the cursor on the Instrument
IP Address information.
9. Push the Clear lower-bezel button.
4 Tektronix 4000 Series Declassification and Security Instructions

Built-In Security Features
10. Push the ↓arrow side-bezel button to position the cursor on the Domain
Name information.
11. Push the Clear lower-bezel button.
12. Push the ↓arrow side-bezel button to position the cursor on the DNS IP
Address information.
13. Push the Clear lower-bezel button.
14. Push the ↓arrow side-bezel button to position the cursor on the Gateway IP
Address information.
15. Push the Clear lower-bezel button.
16. Push the ↓arrow side-bezel button to position the cursor on the Subnet Mask
information.
17. Push the Clear lower-bezel button.
18. Push the OK Accept side-bezel button.
The LAN system is disabled and no longer allows data traffic in or out. The
relevant LAN Ethernet settings are also cleared.
Disable the USB Device Port
To disable the USB device port, follow these steps:
1. Remove any USB cable or device from the USB device port on the rear of the
instrument.
2. Push the front-panel Utility button.
3. PushtheUtility Page lower-bezel button and use the Multipurpose a knob
to select I/O.
4. Push the USB lower-bezel button.
5. Push the Disabled (Off Bus) side-bezel button to disable the USB device port.
The USB device port is disabled and no longer allows data trafficinorout.
Tektronix 4000 Series Declassification and Security Instructions 5

Built-In Security Features
6 Tektronix 4000 Series Declassification and Security Instructions

Clear and Sanitize a Non-Functional Instrument
If your instrument is not functioning and you need to clear or sanitize it, proceed
as follows:
Acquisition board Remove the Acquisition board and return the product to Tektronix. A new
Acquisition board will be installed, and the instrument will be repaired and
adjusted as necessary.
For removal instructions, refer to the Tektronix 4000 Series Digital Phosphor
Oscilloscopes Service Manual, part number 071-2137-XX, available on the
Tektronix Web site at www.tektronix.com/manuals.
After removal of the Acquisition board, refer to your company’s internal policies
regarding handling or disposal of the board.
CompactFlash Memory
Card
Remove the CompactFlash memory card and return the instrument to Tektronix
for repair.
After removal of the CompactFlash memory card, refer to your company’s
internal policies regarding handling or disposal of the memory card.
USB Flash Drive Remove the USB flash drive and return the instrument to Tektronix for repair.
After removal of the USB flash drive, refer to your company’s internal policies
regarding handling or disposal of the flash drive.
Charges Replacement of any missing hardware will be charged according to the rate at
the time of replacement.
Tektronix 4000 Series Declassification and Security Instructions 7