Teledyne 2103Ci User manual

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LTE Cell Service Activation for
the 2100Ci Series Flow Modules
Overview
This instruction sheet will cover setting up Verizon
LTE service for your modem. In the past, Teledyne ISCO
installed CDMA service on cellular products due to the
hardware needed to input the service into the device.
With LTE service, a Subscriber Identity Module (SIM)
card is used to input the service into your cellular
device.
SIM Cards
In order to use this device, you will have to establish
service with your carrier and obtain a SIM card. Tele-
dyne ISCO LTE modems work with Micro SIM cards
(Figure 1).
Figure 1: Types of SIM cards
Note
Read the entire instruction sheet before contacting
your service provider.
Contact Service Provider
Contact Verizon to get a SIM card (Micro SIM card is
required) (Verizon SKU: DFILLSIM3FF-D).
1. Inform Verizon that you need an M2M plan with
text messaging enabled.
2. If you want to contact the modem via IP address,
request an Unrestricted Static IP Address.
3. Verizon will ask you to provide them with the
IMEI number of the unit. This number is specific
to each unit and the location can be found on the
unit (Figure 2).
Figure 2: Location of IMEI number
The M2M plan, with text messaging enabled, will use
bytes, not minutes, and will allow for alarm text mes-
sages to be sent from the sites if you wish to set up
alarm conditions. If Verizon asks, the hardware for these
units will be: Nimbelink Skywire NL-SW-LTE-GELS3
modem. Typical usage would be less than 5MB per
month.
●For 2103Ci or 2105Ci cell phone packages also
consider how you will use it and the service
options:
❍If you desire to contact the unit remotely from
your desk, you will also need to inform Veri-
zon you need an UNRESTRICTED STATIC IP
ADDRESS assigned to the line of service. This
will keep the IP address the same at all times.
You will connect to the unit by entering the IP
address in the menu in Flowlink. There is an
additional Verizon charge for this feature.
Text message alarming can also be sent.
❍If you only plan to push the data to a server
with Flowlink Pro installed on that server, the
dynamic IP address, included with the telem-
etry/data plan, is all you will need. The IP
address will change each time the cell phone
powers up inside the unit. You cannot contact
units with this type of service remotely. Text
message alarming can still be sent with this
type of service.
❍Key point is that if you plan on contacting
the site remotely, you will NEED an unre-
stricted static IP address.
Instruction Sheet 69-2003-725
January 2019

Instruction Sheet 69-2003-725 January 2019
“EAR-Controlled Technology Subject to Restrictions Contained on the Cover Page”
SIM Card Installation
1. Remove the SIM cover on the bottom of the
2103Ci using a coin or tool (Figure 3).
Figure 3: Removing the SIM cover
2. Detach the SIM holder from the board and gently
pull the holder through the case (Figure 4).
3. Insert the Micro SIM card into the end of the rib-
bon cable (Figure 4) and reattach SIM holder to
fastener inside case.
4. Reinstall the cover. Note the location of the SIM
card notch.
Figure 4: SIM card holder
LTE Antenna
The new LTE modems operate on a different fre-
quency than the old 2G 1xRTT modems; therefore, they
need a different antenna. The new antenna (604804035)
looks visually the same as the previous antenna except
for the connector being white (Figure 5). This new
antenna operates from 700 MHz – 2500 MHz so it can be
used for all Teledyne ISCO cellular products.
Figure 5: LTE antenna
Modem Configuration in 2100 LTE Modems
After the modem service is setup and the SIM card is
installed into the 2103ci or 2105ci, the Access Point
Name (APN) must be programmed into the modem tab
in Flowlink. In the past, the APN was not necessary for
2G service, but for 4G LTE it is required to make a con-
nection to the network. The APN you will use depends
on the area code of the modem phone number and if the
modem has a static or dynamic IP address. Please con-
sult this map (Figure 6) to find which APN used by your
area. If a private network is being used, Verizon will pro-
vide a specific APN for your network.
If you are using an unrestricted, static IP, please use
one of the following APNs:
●WE01.VZWSTATIC
●MW01.VZWSTATIC
●SO01.VZWSTATIC
●NE01.VZWSTATIC
Note
The third digit of the APN is a zero!
Notch
Notch

Instruction Sheet 69-2003-725 January 2019
Teledyne Isco
P.O. Box 82531, Lincoln, Nebraska, 68501 USA
Toll-free: [phone] • Phone: [phone] • Fax: [phone]
E-mail: [email protected]
Teledyne Isco is continually improving its products and reserves the right to change product
specifications, replacement parts, schematics, and instructions without notice.
“EAR-Controlled Technology Subject to Restrictions Contained on the Cover Page”
Figure 6: APN location map
Note
If you are using a dynamic IP, please use the following
APN: VZWINTERNET
Once you determine the APN you will be using, you
will need to connect to the modules with Flowlink and
navigate to the MODEM tab.
1. In the MODEM tab, you need to type the APN in
the field highlighted.
Figure 7: Modem screen
2. Apply the change in Flowlink and disconnect.
3. Then cycle power ON to the modules to allow the
modem to provision on the correct APN. The
modem will now be ready to operate correctly
on the Verizon network.
Note
Actual connection with the Verizon network may take
up to 45 minutes after cycling power.
If you have questions about APN set up on the Ver-
izon network, please contact the Product Support Group
at 1- 866-298-6174.