TeleEye MX810-HD User manual

MX Series
HD Network Camera
MX810-HD / MX820-HD
MX833-HD / MX873-HD / MX763-HD
Installation Guide

Notice:
Signal Communications Limited reserves the right to make improvements
to the product described in this manual at any time and without notice.
This manual is copyrighted. All rights are reserved. This manual should
not be copied, reproduced or translated in whole or part without prior consent
from Signal Communications Limited.
TeleEye is a trademark of Signal Communications Limited and is registered in
China, European Communities, Hong Kong, US and other countries.
All other trademarks are the property of their respective owners.
Copyright (c) 2011 Signal Communications Limited (A member of TeleEye
Group). All rights reserved.
Version 0.12
Limits of Liability and Disclaimer of Warranty
Signal Communications Limited has taken care in preparation of this
manual, but makes no expressed or implied warranty of any kind and
assumes no responsibility for errors or omissions. No liability is assumed for
incidental or consequential damages in connection with or arising out of the
use of the information or accessories contained herein.
Features and specifications are subject to change without prior notice.

Contents
1. Package Contents...................................................................................................6
1.1. MX810-HD............................................................................................6
1.2. MX820-HD / MX823-HD .....................................................................7
1.3. MX833-HD............................................................................................8
1.4. MX873-HD............................................................................................9
1.5. MX763-HD..........................................................................................10
2. Hardware Installation...........................................................................................11
2.1. MX810-HD..........................................................................................11
2.1.1. Features........................................................................................11
2.1.2. Installation....................................................................................11
2.2. MX820-HD / MX823-HD ...................................................................14
2.2.1. Features........................................................................................14
2.2.2. Installation....................................................................................14
2.3. MX833-HD..........................................................................................17
2.3.1. Features........................................................................................17
2.3.2. Installation....................................................................................17
2.4. MX873-HD..........................................................................................20
2.4.1. Features........................................................................................20
2.4.2. Installation....................................................................................20
2.5. MX763-HD..........................................................................................23
2.5.1. Features........................................................................................23
2.5.2. Installation....................................................................................23
3. Software Installation............................................................................................25
3.1. PC Requirements .................................................................................25
3.2. sureSIGHT Installation........................................................................25
4. Network Configuration........................................................................................28
4.1. Connect Camera to the Network..........................................................28
4.2. Change the IP address..........................................................................29
5. Video Monitoring.................................................................................................31
5.1. sureSIGHT...........................................................................................31
5.2. Web Browser........................................................................................34
6. Appendix..............................................................................................................36
6.1. Functional Features..............................................................................36

6.2. Specifications.......................................................................................38
6.3. Dimension............................................................................................40
6.3.1. MX810-HD..................................................................................40
6.3.2. MX820-HD..................................................................................40
6.3.3. MX823-HD..................................................................................40
6.3.4. MX833-HD..................................................................................41
6.3.5. MX873-HD..................................................................................41
6.3.6. MX763-HD..................................................................................41

MX User Guide PAGE 5
Introduction
TeleEye MX Series is a complete portfolio of professional and
practical HD network camera utilizing our proprietary HD SMAC-M
compression technology. The MX series offers the balanced
combination of high-quality video, mobility, scalability and cost
effectiveness. By using TeleEye MX, users can build an integrated,
scalable, wired or wireless IP & mobile video surveillance solution
over existing network infrastructure. With the support of TeleEye
versatile back-end applications, users can gain extra control over
their TeleEye business management beyond security.
Safety Cautions
Do not install the camera in extreme temperature conditions. Use
the camera under conditions where temperatures are within +0C
~ +40C: (32F ~ 104F)
Do not install the camera under unstable lighting conditions.
Severe lighting change or flicker can cause the camera to work
improperly.
Do not install or use the camera in an environment where
humidity is high. This can result in poor-quality image.
Do not disassemble the camera. There are no user serviceable
parts inside it. Opening or removing the camera‟s cover may
expose you to dangerous voltage or other hazards. Refer all
servicing to qualified personnel only.
Do not touch the imaging surface of sensor. Use a soft cloth with
alcohol to clean the surface if it is touched accidentally.
The camera may be damaged by electrical and physical shock.
Use regulated 12V DC, 1.25A power supply. Do not throw or
drop it onto the floor.
The camera can be used outdoor. But if it is used outdoor, it is
required to avoid direct light from the sun. Do not use it under
water.

MX User Guide PAGE 6
1. Package Contents
After removing the package, make sure you have the following items:
1.1. MX810-HD
MX810-HD High Definition Fixed Dome
Package Contents
Description
Package
Contents
Description
MX810-HD
network camera
Warranty
Card
Registration Code
Sheet
Installation
Guide
Software CD
RJ-45
Ethernet
Adapter
Label
Wall Mount
Screws and
plastic wall
plugs
Hexagon Wrench
Power Jack
Converter

MX User Guide PAGE 7
1.2. MX820-HD / MX823-HD
MX820-HD Outdoor & Vandal Resistant Fixed Dome
Package Contents
Description
Package
Contents
Description
MX820-HD
network camera
Warranty
Card
Registration Code
Sheet
Installation
Guide
Software CD
RJ-45
Ethernet
Adapter
Label
Wall Mount
Screws and
plastic wall
plugs
Hexagon Wrench
Power Jack
Converter

MX User Guide PAGE 8
1.3. MX833-HD
MX833-HD IR Vandal Resistant HD CCTV Camera
Package Contents
Description
Package Contents
Description
MX833-HD
network
camera
Warranty
Card
Registration
Code Sheet
Installation
Guide
Software CD
RJ-45
Ethernet
Adapter
Screw driver,
wall mount
screws and
plastic wall
plugs

MX User Guide PAGE 9
1.4. MX873-HD
MX873-HD IR Vari-focal HD CCTV Camera
Package Contents
Description
Package Contents
Description
MX873-HD
network
camera
Warranty
Card
Registration
Code Sheet
Installation
Guide
Software CD
RJ-45
Ethernet
Adapter
Hexagon
Wrench
Wall hole
label, Wall
mount
screws and
plastic wall
plugs
Screw Driver

MX User Guide PAGE 10
1.5. MX763-HD
MX763-HD Day & Night HD CCTV Camera
Package Contents
Description
Package Contents
Description
MX763-HD
network
camera
CS mount
CCTV Lens
(Optional)
Power
Converter
Cable
Warranty
Card
Registration
Code Sheet
Installation
Guide
Software
CD

MX User Guide PAGE 11
2. Hardware Installation
In this chapter, it will show you how to setup and adjust the MX series
cameras.
2.1. MX810-HD
2.1.1.Features
MX810-HD High Definition Fixed Dome
Weather Proof and Vandal Resistance
1/3.2” CMOS sensor
f=3.6mm or 6mm fixed iris lens
720p, 15fps
Max. Resolution: 1600 x 900p
IP66 weather proof and Vandal Resistant
HD SMAC-M multi-stream coder for HD video
Independent HD video recording stream
Independent mobile stream for mobile phone viewing
Optional sureREC HD Video Recording Solution
Optional sureSIGHT Integrated Video Management Solution
2.1.2.Installation
The positions marked with circles
show the holes for mounting screw.

MX User Guide PAGE 12
There is an alternate hole for the
power cable, Ethernet cable and alarm
cable. When this hole is used, the
upper hole has to be sealed with the
plastic cork.
These 4 plastic corks should never be
removed when waterproof is a critical
requirement.
Drill a ф25mm hole on the ceiling for
video and power connector cable to
pass through.
Take off the dome cover from the
camera. Use specified holes inside the
camera base for installation.
With reference to the following figure, connect the power cable with a 12V DC
supply, Ethernet cable through the LAN adapter and alarm cable to the
camera.
Power cable (DC12V IN)
Ethernet cable
Alarm cable

MX User Guide PAGE 13
After mounting the camera on the wall or the ceiling, connect the power cable
with a 12VDC supply and connect the Ethernet cable to the LAN adapter as
the follows:
Run sureSIGHT or Web browser (Please refer to chapter 5 for more details)
to start the live video monitoring in order to tune the camera. Then loose the
screws to adjust the camera‟s direction (pan/tilt).
Tighten the screws to fix the direction of the camera module. Finally, close the
camera cover.
Loose this screw for adjusting tilt position
Loose this screw for adjusting pan position
MX810-HD

MX User Guide PAGE 14
2.2. MX820-HD / MX823-HD
2.2.1.Features
MX820-HD / MX-823-HD Outdoor & Vandal Resistant Fixed Dome
Outdoor and Vandal Resistant
1/3.2” CMOS sensor
f=3.6mm or 6mm fixed iris lens
720p, 15fps
Max. Resolution: 1600 x 900p
IP66 weather proof and Vandal Resistant
HD SMAC-M multi-stream coder for HD video
Independent HD video recording stream
Independent mobile stream for mobile phone viewing
Optional sureREC HD Video Recording Solution
Optional sureSIGHT Integrated Video Management Solution
2.2.2.Installation
The positions marked with circles
show the holes for mounting screw.
There is an alternate hole for the
power cable, Ethernet cable and alarm
cable. When this hole is used, the
upper hole has to be sealed with the
plastic cork.

MX User Guide PAGE 15
These 4 plastic corks should never be
removed when waterproof is a critical
requirement.
Drill a ф25mm hole on the ceiling for
video and power connector cable to
pass through.
Take off the dome cover from the
camera. Use specified holes inside the
camera base for installation.
With reference to the following figure, connect the power cable with a 12V DC
supply, Ethernet cable through the LAN adapter and alarm cable to the
camera.
After mounting the camera on the wall or the ceiling, connect the power cable
with a 12VDC supply and connect the Ethernet cable to the LAN adapter as
the follows:
Power cable (DC12V IN)
Ethernet cable
Alarm cable

MX User Guide PAGE 16
Run sureSIGHT or Web browser (Please refer to chapter 5 for more details)
to start the live video monitoring in order to tune the camera. Then loose the
screws to adjust the camera‟s direction (pan/tilt).
Tighten the screws to fix the direction of the camera module. Finally, close the
camera cover.
Loose this screw for adjusting tilt position
Loose this screw for adjusting pan position
MX820-HD

MX User Guide PAGE 17
2.3. MX833-HD
2.3.1.Features
MX833-HD IR Vandal Resistant HD CCTV Camera
HD CCTV Camera with Focus Assist Function
1/3.2” CMOS sensor
f=2.7 - 9mm Vari-focal auto-iris IR lens
720p, 15fps
Max. Resolution: 1600 x 900p
~15m IR illumination range
True day & night operation with auto IR-cut filter
IP66 Weather Proof and Vandal Resistant
Power over Ethernet –IEEE 802.3af
HD SMAC-M multi-stream coder for HD video
Independent HD video recording stream
Independent mobile stream for mobile phone viewing
Optional sureREC HD Video Recording Solution
Optional sureSIGHT Integrated Video Management Solution
2.3.2.Installation
The positions marked with circles
show the holes for mounting screw.

MX User Guide PAGE 18
There is an alternate hole for the
power cable, Ethernet cable and alarm
cable. When this hole is used, the
upper hole has to be sealed with the
plastic cork.
These 4 plastic corks should never be
removed when waterproof is a critical
requirement.
Drill a ф25mm hole on the ceiling for
video and power connector cable to
pass through.
Take off the dome cover from the
camera. Use specified holes inside the
camera base for installation.
Finally, with reference to the following figure, connect the power cable with a
12V DC supply, Ethernet cable through the LAN adapter and alarm cable to
the camera.
Power cable (DC12V IN)
Ethernet cable
Alarm cable

MX User Guide PAGE 19
After mounting the camera on the wall or ceiling, connect the power cable with
a 12VDC supply and connect the Ethernet cable to the LAN adapter as the
follows:
Run sureSIGHT or Web browser (Please refer to chapter 5 for more details)
to start the live video monitoring in order to adjust the camera focus, zoom
ratio and view area. Then adjust the direction (pan/tilt/rotation) of the camera.
Adjust the zoom and the focus by sliding the sticks at the side of the lens.
Finally, tighten the screws and close the camera cover.
Adjust Zoom
Adjust Focus
MX833-HD
90°

MX User Guide PAGE 20
2.4. MX873-HD
2.4.1.Features
MX873-HD IR HD CCTV Camera
Ultra-high Resolution Recording in Darkness.
1/3.2” CMOS sensor
f=2.7 - 9mm, Vari-focal auto-iris lens
720p, 15fps
Max. Resolution: 1600 x 900p
~15m IR illumination range
True day & night operation with auto IR-cut filter
IP66 weather proof
HD SMAC-M multi-stream coder for HD video
Independent HD video recording stream
Independent mobile stream for mobile phone viewing
Optional sureREC HD Video Recording Solution
Optional sureSIGHT Integrated Video Management Solution
2.4.2.Installation
First, mount the camera on the wall or ceiling as the following steps:
1. Using the mount holes label, drill four holes on the wall or ceiling.
2. Insert the plastic wall plugs into the holes.
3. Fix the screws into the plugs with the camera.
After mounting the camera on the wall or ceiling, connect the power cable with
a 12V DC supply and connect the Ethernet cable to the LAN adapter as the
follows:
MX873-HD