Teltonika MSP500 Installation guide

Quick Manual
v1.0
Tracker for speed limiting
MSP500

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MSP500 | Wiki
Table of Contents
Know your device .......................................................................... 3
Pinout................................................................................................. 4
Wiring scheme................................................................................... 5
Set up your device......................................................................... 6
How to insert Micro-SIM card and connect the battery................ 6
PC Connection (Windows)................................................................ 7
How to install USB drivers (Windows)............................................. 7
Configuration (Windows) ................................................................. 7
Quick SMS configuration.................................................................. 9
Mounting recommendations ..................................................... 10
LED behaviour.............................................................................. 11
Characteristics............................................................................. 11
Basic characteristics ....................................................................... 11
Electrical characteristics................................................................. 13
Safety information ...................................................................... 14
Warranty ...................................................................................... 15
Warranty Disclaimer........................................................................15

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Know your device
Figure 1 MSP500 device view

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Pinout
Table 1 MSP500 pinout
PIN NUMBER PIN NAME DESCRIPTION
1 VCC (10-32)V Power supply (10-32) V DC (+)
2 RS232 GND RS232 Ground pin
3 RS232-TX Output for data transmit through
RS232
4 USB DATA + Differential serial data +
5 USB DATA- Differential serial data -
6 GND Ground pin. (10-32)V DC
7 AIN1 Analog input, channel 1. Input range: 0-
30 V DC.
8 RS232-RX Input for data receive through RS232
9 USB GND Ground PIN for USB
10 USB +5V Power supply for USB
Figure 2 MSP500 socket pinout

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Figure 3 MSP500 Wiring scheme
Wiring scheme
1

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Set up your device
How to insert Micro-SIM card and
connect the battery
1. Gently remove MSP500 cover using plastic pry tool from both
sides.
2. Insert Micro-SIM card as shown with PIN request disabled or
read our Wiki how to enter it later in Teltonika Configurator.
Make sure that Micro-SIM card cut-off corner is pointing
forward to slot.
3. Connect battery as shown to device. Position the battery in
place where it does not obstruct other components.
4. After configuration, see “PC Connection (Windows)”, attach
device cover back.
Figure 4 Cover removal Figure 5 Micro-SIM card insert Figure 6 Battery connection Figure 7 Attaching cover back

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PC Connection (Windows)
1. Power-up MSP500 with DC voltage (10 – 32 V) power supply
using power cable. LED’s should start blinking, see “LED
behaviour ”.
2. Connect device to computer using USB Type-B cable.
How to install USB drivers
(Windows)
1. Please download COM port drivers from here.
2. Extract and run TeltonikaCOMDriver.exe.
3. Click Next in driver installation window.
4. In the following window click Install button.
Setup will continue installing the driver and eventually the
confirmation window will appear. Click Finish to complete the
setup.
Configuration (Windows)
At first MSP500 device will have default factory settings set. These
settings should be changed according to the user's needs. Main
configuration can be performed via Teltonika configurator
software. Configurator operates on Microsoft Windows OS and
uses prerequisite MS .NET Framework. Make sure you have the
correct version installed.
Table 2 MS .NET requirements
MS .NET REQUIREMENTS
Operating
system
MS .NET Framework
version Version Links
Windows Vista
Windows 7
Windows 8.1
Windows 10
MS .NET Framework
4.6.2 32 and 64 bit www.microsoft.com
Downloaded Configurator will be in compressed archive. Extract it
and launch Configurator.exe. After launch software language can
be changed by clicking in the right bottom corner (Figure 8
Language selection).

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Configuration process begins by pressing on connected device
(Figure 9 Device connected via USB).
After connection to Configurator Status window will be displayed
(Figure 10 Configurator Status window).
Various Status window tabs display information about GNSS,
GSM,I/O, Maintenance and etc. MSP500 has one user editable
profile, which can be loaded and saved to the device. After any
modification of configuration the changes need to be saved to
device using Save to device button. Main buttons offer following
functionality:
1. Load from device – loads configuration from device.
2. Save to device – saves configuration to device.
3. Load from file – loads configuration from file.
4. Save to file – saves configuration to file.
5. Update firmware – updates firmware on device.
6. Reboot device – restarts device.
7. Reset configuration – sets device configuration to
default.
Most important configurator section is GPRS – where all your
server and GPRS settings can be configured and Data Acquisition
–where data acquiring parameters can be configured.
More details about MSP500 configuration using Configurator can
be found in our Wiki.
Figure 9 Device connected via USB
Figure 8 Language selection
Figure 10 Configurator Status window

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Quick SMS configuration
Default configuration has optimal parameters present to ensure
best performance of track quality and data usage.
Quickly set up your device by sending this SMS command to it:
Note: Before SMS text, two space symbols should be inserted.
GPRS settings:
•2001 – APN
•2002 – APN username (if there
are no APN username, empty
field should be left)
•2003 – APN password (if there
are no APN password, empty
field should be left)
Server settings:
•2004 – Domain
•2005 – Port
•2006 – Data sending protocol
(0 – TCP, 1 – UDP)
Default configuration settings
Movement and ignition detection:
Vehicle movement will
be detected by
accelerometer
Ignition will be detected
by vehicle power voltage
between 13,2
– 32 V
Device makes a record
On Moving if one of these events happen:
300 seconds passes
Vehicle turns 10 degrees
Vehicle drives 100
meters
Speed difference
between last coordinate
and current position is
greater than 10 km/h
Device makes a record
On Stop if:
1 hour passes while
vehicle is stationary
and ignition is off
Records sending to server:
If device has made a
record it is
sent to the
server every 120
seconds
After successful SMS configuration, MSP500 device will
synchronize time and update records to configured server.
Time intervals and default I/O elements can be changed by using
Teltonika Configurator or SMS parameters.
" setparam 2001:APN;2002:APN_username;2003:APN_password;2004:Domain;2005:Port;2006:0"

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Mounting recommendations
•Connecting wires
▬Wires should be fastened to stable wires or other non-
moving parts. Any heat emitting and/or moving objects
should be kept away from the wires.
▬There should be no exposed wires. If factory isolation was
removed while connecting the wires, the isolation material
should be applied.
▬If the wires are placed in the exterior or in places where they
can be damaged or exposed to heat, humidity, dirt, etc.,
additional isolation should be applied and the wires should
not be loose.
▬Wires cannot be connected to the board computers or
control units.
•Connecting power source
▬Be sure that after the car computer goes to sleep mode,
power might be still available on the power wires.
Depending on the car model, this may happen in 5 to 30
minutes period.
▬When the module is connected, measure the voltage again
to make sure it did not decrease.
▬It is recommended to connect to the main power cable in
the fuse box.
▬3 A, 125 V external fuse shall be used.
•Connecting ground wire
▬Ground wire is connected to the vehicle frame or metal
parts that are fixed to the frame.
▬If the wire is fixed with the bolt, the loop must be connected
to the end of the wire.
▬For better contact scrub paint from the spot where loop is
going to be connected.
PAY ATTENTION! Connecting the power supply must be
carried out in a very low impedance point of on-board
vehicle network. Connecting the GND at an arbitrary
point to the mass of the car is unacceptable, as static
and dynamic potentials on the line GND will be
unpredictable, which can lead to unstable MSP500
operation and even its failure.

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LED behaviour
Table 3 Navigation LED behaviour
BEHAVIOUR MEANING
Permanently switched on GNSS signal is not received
Blinking every second Normal mode, GNSS is working
Off
GNSS is turned off because:
Device is not working or Device is in
sleep mode
Blinking fast constantly Device firmware is being flashed
Table 4 Status LED behaviour
BEHAVIOUR MEANING
Blinking every second Normal mode
Blinking every two seconds Sleep mode
Blinking fast for a short time Modem activity
Off Device is not working or Device is in
boot mode
Characteristics
Basic characteristics
Table 5 Basic characteristics
MODULE
Name Teltonika TM2500
Technology GSM/GPRS/GNSS/BLUETOOTH
GNSS
GNSS GPS, GLONASS, GALILEO, BEIDOU, SBAS,
QZSS, DGPS, AGPS
Receiver 33 channel
Tracking sensitivity -165 dBM
Accuracy < 3 m
Hot start < 1 s
Warm start < 25 s
Cold start < 35 s
CELLULAR
Technology GSM
2G bands Quad-band 850 / 900 / 1800 / 1900 MHz
Data transfer GPRS Multi-Slot Class 12 (up to 240 kbps),
GPRS Mobile Station Class B
Data support SMS (text/data)

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POWER
Input voltage range
10-32 V DC with overvoltage
protection
Back-up battery 400 mAh Ni-MH battery 7.2 V (2.88
Wh)
Internal fuse 3.7 A, 33 V
Power consumption
At 12V < 1.4 mA (Ultra Deep Sleep)
At 12V < 3.8 mA (Deep Sleep)
At 12V < 4.1 mA (Online Deep Sleep)
At 12V < 8.6 mA (GPS Sleep)
At 12V < 26.6 mA (Nominal)
BLUETOOTH
Specification
4.0 + LE
Supported peripherals
Temperature and Humidity sensor,
Headset, OBDII dongle, Inateck
Barcode Scanner
INTERFACE
Analog input
1
RS232
1
Internal relay
1
Internal buzzer
1
Terminal block
3 contacts
GNSS antenna
Internal High Gain
GSM antenna
Internal High Gain
USB
Type-B
LED behaviour
2 status LED lights
SIM
Micro-SIM + eSIM possibility
Memory
128MB internal flash memory
PHYSICAL SPECIFICATION
Dimensions 103 x 86 x 39 mm (L x W x H)
Weight 250 g
OPERATING ENVIRONMENT
Operating temperature (without
battery)
-40 °C to +85 °C
Storage temperature (without
battery) -40 °C to +85 °C
Operating humidity
5% to 95% non-condensing
Ingress Protection Rating
IP65
Battery charge temperature
0 °C to +45 °C
Battery discharge temperature
-20 °C to +60 °C
Battery storage temperature
-20 °C to +45 °C for 1 month
-20 °C to +35 °C for 6 months
FEATURES
Sensors
Accelerometer
Scenarios
Green Driving, Over Speeding
detection with relay control, Jamming
detection, GNSS Fuel Counter,
Excessive Idling detection, Unplug
detection, Towing detection, Crash
detection, Auto Geofence, Manual
Geofence, Trip
Sleep modes
GPS Sleep, Online Deep Sleep, Deep
Sleep, Ultra Deep Sleep
Configuration and firmware update
FOTA Web, FOTA, Teltonika
Configurator (USB, Bluetooth)
SMS Configuration, Events, Debug
GPRS commands
Configuration, Debug
Time Synchronization
GPS, NITZ, NTP
Fuel monitoring LLS (Analog), ODBII dongle
RS232 modes
Log mode, NMEA, LLS, TCP
ASCII/Binary, LCD, RFID HID/MDF7,
Garmin FMI, POS Printer
Ignition detection
Accelerometer, External Power
Voltage, Engine RPM (OBDII dongle)

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Electrical characteristics
Table 6 Electrical characteristics
CHARACTERISTIC DESCRIPTION
VALUE
MIN. TYP. MAX. UNIT
SUPPLY VOLTAGE
Supply Voltage (Recommended Operating
Conditions) +10 +32 V
ANALOG INPUT
Input voltage (Recommended Operating
Conditions), Range 1 0 +10 V
Input resistance, Range 1 120 kΩ
Input Voltage (Recommended Operating
Conditions), Range 2 0 +30 V
Input resistance, Range 2 146.7 kΩ

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Safety information
This message contains information on how to operate MSP500 safely. By
following these requirements and recommendations, you will avoid
dangerous situations. You must read these instructions carefully and
follow them strictly before operating the device!
•The device uses SELV limited power source. The nominal voltage is
+12 V DC. The allowed voltage range is +10..+30 V DC.
•To avoid mechanical damage, it is advised to transport the device in
an impact-proof package. Before usage, the device should be placed
so that its LED indicators are visible. They show the status of device
operation.
•When connecting wires to the vehicle, the appropriate jumpers of the
vehicle power supply should be disconnected.
•Before unmounting the device from the vehicle, wires must be
disconnected. The device is designed to be mounted in a zone of
limited access, which is inaccessible to the operator. All related
devices must meet the requirements of EN 60950-1 standard.
The device MSP500 is not designed as a navigational device for boats.
Do not disassemble the device. If the device is
damaged, the power supply cables are not isolated or
the isolation is damaged, DO NOT touch the device
before unplugging the power supply.
All wireless data transferring devices produce
interference that may affect other devices which are
placed nearby.
The device must be connected only by qualified
personnel.
The device must be firmly fastened in a predefined
location.
The programming must be performed using a PC with
autonomic power supply.
Installation and/or handling during a lightning storm
is prohibited.
The device is susceptible to water and humidity.
Risk of explosion if battery is replaced by an incorrect
type. Dispose of used batteries according to the
instructions.
Battery should not be disposed of with general
household waste. Bring damaged or worn-out
batteries to your local recycling center or dispose
them to battery recycle bin found in stores.

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Warranty
TELTONIKA guarantees its products to be free of any
manufacturing defects for a period of 24 months. With additional
agreement we can agree on a different warranty period, for more
detailed information please contact our sales manager.
Contact us teltonika.lt/company/contacts
All batteries carry a reduced 6 month warranty period.
If a product should fail within this specific warranty time, the
product can be:
•Repaired
•Replaced with a new product
•Replaced with an equivalent repaired product fulfilling the same
functionality
•TELTONIKA can also repair products that are out of warranty at
an agreed cost.
Warranty Disclaimer
TELTONIKA PRODUCTS ARE INTENDED TO BE USED BY PERSONS
WITH TRAINING AND EXPERIENCE. ANY OTHER USE RENDERS
THE LIMITED WARRANTIES EXPRESSED HEREIN AND ALL
IMPLIED WARRANTIES NULL AND VOID AND SAME ARE HEREBY
EXCLUDED. ALSO EXCLUDED FROM THIS LIMITED WARRANTY
ARE ANY AND ALL INCIDENTAL OR CONSEQUENTIAL DAMAGES
INCLUDING BUT NOT LIMITED TO, LOSS OF USE OR REVENUE,
LOSS OF TIME, INCONVENIENCE OR ANY OTHER ECONOMIC
LOSS.
More information can be found at teltonika.lt/warranty-repair