Tenda AC1200 User manual

AC1200 Dualband Wi-Fi xPON ONT
HG7
Quick Installation Guide
• xPON ONT x 1
• Power adapter x 1
• Ethernet cable x 1
• Quick installation guide x 1
Package Contents
For product or function details, please go to www.tendacn.com to download the user guide.

Get to know the ONT
LED indicators
2.4G/5G Green
Solid on
Blinking slowly
(0.5s)
Blinking slowly
(0.25s)
TEL Green
Solid on
Blinking
Off
The ONT is registered with IMS,but no data is being transmitted.
The ONT is registered with IMS,and data is being transmitted.
The ONT is not registered with IMS.
LED indicator
PWR Green
Solid on The ONT is powered on properly.
PON Green
Solid on
Blinking
Off
The ONT is registered successfully.
The registration is not completed (unregistered or registering).
The received optical power is lower than the optical receiver
sensitivity,or no fiber cord is connected.
Off The ONT is powered off or not powered on properly.
Color Status Description
LOS Red
Blinking
Off
Solid on
The received optical power is lower than the optical receiver
sensitivity,or no fiber cord is connected.
The received optical power is within the optical receiver sensitivity.
There is at least one LAN port connected properly,but no data is
being transmitted over the corresponding port.
LAN Green Blinking
Off No Ethernet device is connected or the Ethernet device is not
connected to any LAN port properly.
The 2.4 GHz/5 GHz Wi-Fi network is enabled, but no data is
being transmitted wirelessly.
The 2.4 GHz/5 GHz Wi-Fi network is enabled, and data is being
transmitted wirelessly.
The ONT is performing or pending for WPS negotiation.
There is at least one LAN port connected properly,and data is
being transmitted over the corresponding port.

Ports & Buttons
Port/Button Description
PON
PWR
TEL
LAN1/LAN2
WPS/RST
Optical fiber port.
You can find it on the bottom of the ONT,which is used to connect to a fiber cord.
Power jack.
Please use the included power adapter to connect the ONT to a power source.
Telephone port.
Used to connect to a telephone for voice service using a telephone cable, which needs to be
prepared by yourself.
Gigabit LAN ports.
Used to connect to a router,switch,computer or IPTV set top box.
WPS/Reset button.
WPS: Wi-Fi-enabled devices can connect to the Wi-Fi networks of the ONT without entering
the password through WPS negotiation.
Press the button for 1 to 3 seconds to start the WPS negotiation process of the ONT.The 2.4G
and 5G LED indicator blinks quickly. Within 2 minutes,enable the WPS function on a
WPS-supported device to establish a WPS connection.
Reset: Reset the ONT to factory settings.
After the ONT completes startup,press the button for more than 7 seconds and release it.All
LED indicators will light off in a few seconds.When the PWR LED indicator lights solid on again,
the ONT is reset.
Tips:
This ONT supports wall mounting (two mounting holes on the bottom).The recommended parts are
as follows:
Expansion bolt: PA6*26.4mm; inner diameter: 2.4
Quantity: 2; Diameter: 2.5-4.0mm; head diameter: 5.0-6.5mm; head thickness: ≤2.3mm.

1.Connect the ONT
2.Register the ONT
Tips:
If your ISP provides any parameters for registration, choose Method2. Otherwise,choose Method 1.
DO NOT look directly at the PON port when the device is powered on, as well as the terminal of the indoor
fiber cord,to prevent any harm to your eyes.
Connect the ONT as shown in the figure.The ONT automatically adapts to the fiber access type.
Caution,laser
Fiber cord
PON port
Bottom panel
Method 1: Auto registration
After connecting the ONT, wait until the PON LED indicator lights solid on, then the ONT is
registered successfully.
Rear panel
Power

Tips:
If the above page does not appear, refer to Q1 in FAQ.
Method 2: Manual registration
➊ Connect to the ONT.
Wired device: Connect a LAN port of the ONT to a wired device,such as a computer,
using an Ethernet cable.
Wireless device: Connect your wireless device,such as a smart phone, to the Wi-Fi
network of the ONT using the SSID (Wi-Fi name) and Key (Wi-Fi password) on the
bottom label.
➋ Log in to the web UI by visiting 192.168.1.1 in a web browser.
Default login user name and password are both admin.
Power adapter
Fiber cord
Or
Computer
Ethernet cable
Smartphone
192.168.1.1
User Name:
Password:
ResetLogin

Tips:
The ONT automatically adapts to your fiber access type, and the default mode is GPON. If your
access type is EPON, you may configure parameters in Admin > EPON Settings.
➌ Navigate to Admin > GPON Settings to register with the parameters provided by your
ISP, and click Apply Changes.
When the PON LED indicator lights solid on,the ONT is registered successfully.
3.Configure the internet access
Tips:
- PPPoE is used for illustration here. Please change the parameters as required by your ISP.
- Choose a desired mode to configure your internet access:
Router mode: Configure the internet on the ONT.
Bridge mode (default): Dial up on a router or computer.
Router mode
Step 1: Log in to the web UI
➊ Connect to the ONT.
Wired device: Connect a LAN port of the ONT to a wired device,such as a computer,
using an Ethernet cable.
Wireless device: Connect your wireless device,such as a smart phone, to the Wi-Fi
network of the ONT using the SSID (Wi-Fi name) and Key (Wi-Fi password) on the
bottom label.
➋ Start a web browser and visit 192.168.1.1.
➌ Enter the User Name and Password, which are both admin by default.
➍ Click Login.
Status
GPON Settings
GPON Settings
Multicast VLAN
LOID:
LOID Password:
PLOAM Password:
Serial Number
OMCI OLT Mode
OMCI Information
Commit/Reboot
Backup/Restore
Password
LAN WLAN WLAN Services VoIP Advance Diagnostics StatisticsAdmin
Admin
>
>
>
>
>
>
This page is used to configure the parameters for your GPON network access.
1234567890
TDTC12345678
Default Mode
Apply Changes

Tips:
If the above page does not appear, refer to Q1 in FAQ.
192.168.1.1
User Name:
Password:
ResetLogin
Step 2: Set up a WAN connection
➊ Choose WAN > PON WAN.
➋ Tick Enable VLAN,and enter the VLAN ID provided by your ISP.
➌ Set Channel Mode to PPPoE.
➍ Set Connection Type to INTERNET.
➎ Enter the PPPoE UserName and Password provided by your ISP.
➏ Set other parameters according to your ISP and your own need.
➐ Click Apply Changes.
➑ Click OK when Change setting successfully is shown on the page.
PON WAN
Apply Changes Delete
This page is used to configure the parameters for PONWAN
Enable VLAN:
VLAN ID:
802.1p_Mark
Channel Mode:
Admin Status:
Connection Type:
MTU:
Enable IGMP-Proxy:
Enable MLD-Proxy:
IP Protocol:
PPPoE
nas0_0
INTERNET
IPv4
1492
Enable Disable
UserName:
Password:
Type:
PPP Settings:
Continuous
LAN_1
LAN_3
WLAN0
WLAN0-AP1
WLAN0-AP3
Port Mapping:
LAN_2
WLAN0-AP2
WLAN0-AP4
LAN_4

Done.
To access the internet:
Tips:
When the ONT is set to Bridge mode,you cannot access the internet through the Wi-Fi network or
the LAN ports of the ONT.
Bridge mode
Option 1: Dial up on a router
➊ Connect a LAN port of the ONT to the WAN port of a router using an Ethernet cable.
➋ Connect your computer to a LAN port of the router,or connect your smartphone to its
Wi-Fi network.
➌ Set up a PPPoE connection on the router as required.
After the settings,you can access the internet through the router.
Option 2: Dial up on a computer (Windows 10)
➊ Connect a LAN port of the ONT to a computer using an Ethernet cable.
➋ Right-click on the desktop and choose Network Connections.
➌ Choose Dial-up and click Set up a new connection.
Connect your wired device, such as a computer,to a LAN port of the ONT.
Connect your wireless device, such as a smart phone, to the Wi-Fi network of the ONT
using the SSID (Wi-Fi name) and Key (Wi-Fi password) on the bottom label.
Tips:
If you cannot access the internet after the configuration,refer to Q2 in FAQ.
If you want to change the Wi-Fi name and password,refer to Q6 in FAQ.
NETWORK & INTERNET
Settings
Data usage
VPN
Dial-up
Ethernet
Proxy
Set up a new connection
Related settings
Change adapter options
Network and Sharing Center
Internet options
Windows Firewall
Dial-up

➍ Click Connect to the Internet and click Next.
Choose a connection option
Set Up a Connection or Network
Next Cancel
Connect to the Internet
Set up a broadband or dial-up connection to the Internet.
Set up a new network
Set up a new router or access point.
Connect to a workplace
Set up a dial-up or VPN connection to your workplace.
➎ Click Broadband (PPPoE).
How do you want to connect?
Connect to the Internet
Cancel
Broadband (PPPoE)
Connect using DSL or cable that requires a user name and password.
Show connection options that this computer is not set up to use
➏ Enter the PPPoE User name and Password provided by your ISP and click Connect.
Wait a few seconds until the dial-up succeeds, then you can access the internet on
the computer.
Type the information from your Internet service provider (ISP)
Connect to the Internet
CancelConnect
Shown characters
Allow other people to use this connection
This option allows anyone with access to this computer to use this connection.
Remember this password
User name: [Name your ISP gave you]
Password: [Password your ISP gave you]
Connection name:
I don’t have an ISP
Broadband Connection

FAQ
Q1: I cannot log in to the web UI by visiting 192.168.1.1.What should I do?
A1: Try the following solutions:
Ensure that the ONT is powered on properly.
If you use a wireless device, such as a smart phone, to configure the ONT:
- Ensure that your smart phone is connected to the Wi-Fi network of the ONT.
- Clear the cache of the web browser or change a web browser and try again.
- Use another smart phone and try again.
Q3: I cannot find the Wi-Fi signal of the ONT on my wireless device.What should I do?
A3: Ensure that the 2.4G or 5G LED indicators light up. If not, the Wi-Fi networks of the ONT are disabled.
Check the LED indicator status of ONT:
-
-
-
Q2: I cannot access the internet after the configuration.What should I do?
A2: Try the following solutions:
If the problem persists,consult your ISP.
If you use a wired device, such as a computer,to configure the ONT:
- Ensure that your computer is connected to the ONT properly.
- Ensure that your computer is set to obtain an IP address automatically.
- Ensure that the IP address of your computer is at the same network segment as the ONT.
- Use another computer and try again.
Reset the ONT (after the ONT completes startup,press the WPS/RST button down for more than
7 seconds and release it.All LED indicators light off in a few seconds.When the PWR LED indicator
lights solid on again, the ONT is reset) and try again.
Ensure that your ISP supports self-purchased PON device for internet access.
If you set the ONT to the router mode:
If the PWR LED indicator is off, ensure that the ONT is powered on properly.
If the LOS LED indicator blinks, ensure that the PON port is clean and connected properly,the
fiber cord is not bent excessively and the input optical power is within the normal range (Rx
Power between -28 dBm to -8 dBm on the Status > PON page).
If the PON LED indicator blinks,the ONT is not registered.Contact your ISP or verify the
parameters for registration are correct.
If you set the ONT to the bridge mode:
-
-
Ensure that the router or computer used for dial up is connected and configured properly.
Note that Internet access is not available through the LAN ports or the Wi-Fi network of the
-
-
-
Ensure that the ONT obtains a valid IP address and gateway on the Status > Device > WAN
Configuration page.If not, the WAN connection is not set up successfully.Verify the parameters
are correct.
Ensure that the wired device is connected to a LAN port of the ONT or downstream router (if
any) properly and set to obtain an IP address automatically.
Ensure that the wireless device is connected to the Wi-Fi network of the ONT or downstream
router (if any).
Enable Wi-Fi networks: Log in to the web UI of the ONT.Choose WLAN, and find Basic Settings in
either wlan1 (5GHz) or wlan1 (2.4GHz). Deselect Disable WLAN Interface and click Apply
Changes.

Q4: I cannot find the 5 GHz Wi-Fi signal of the ONT on my wireless device.What should I do?
A4: Try the following solutions:
Check whether your wireless device supports 5 GHz Wi-Fi network. Only devices supporting 5
GHz network can find and connect to the 5 GHz Wi-Fi network.
If you can find other 5GHz Wi-Fi networks,refer to Q3.
Wi-Fi name: Choose Basic Settings and change the SSID (Wi-Fi name). Click Apply Changes, and
click OK when Change setting successfully is shown.
Q6: How to change the Wi-Fi name and password?
A6: Log in to the web UI of the ONT, choose WLAN and repeat the following steps in wlan0 (5GHz)
and wlan1 (2.4GHz):
Wi-Fi password: Choose Security, set Encryption to WPA/WPA2-PSK (recommended) and change
the Pre-Shared Key (Wi-Fi password). Click Apply Changes, and click OK when Change setting
successfully is shown.
Q5: How to reset the ONT?
A5: Method1:After the ONT completes startup,press the WPS/RST button for more than 7 seconds and
release it.All LED indicators will light off in a few seconds.When the PWR LED indicator
lights solid on again, the ONT is reset.
Method2: Log in to the web UI of the ONT, choose Admin > Backup/Restore and click Reset on the
page.