Thuraya TU-2500 User manual

Table of contents
Introduction ………………………………………………………………………… 3
Package Contents………………………………………………………………… 4
Installation Instructions…………………………………………………………… 5
Antenna Installation…………………………………………………… 5
Installing Satellite Antenna…………………………………………… 5
Installing GPS Antenna……………………………………………… 6
External Accessories ………………………………………………… 6
Getting Started……………………………………………………………………… 7
Connection Interface…………………………………………………… 7
Setting up TU-2500…………………………………………………… 7
Using TU-2500 as a desktop unit…………………………………… 7
Using TU-2500 as a wall mounted unit…………………………… 7
Mounting TU-2500 on the wall……………………………………… 8
Connecting GPS Antenna…………………………………………… 8
Connecting Satellite Antenna……………………………………… 8
Connecting TU-2500 to Power Supply Adapter…………………… 8
Connecting Extension Phone to TU-2500………………………… 9
Connecting Group 3 Fax Machine to TU-2500…………………… 9
Connecting a PC to TU-2500 through DTE port………………… 9
Connecting a PC to TU-2500 through Voice band
modem connected at the RJ-11 ………………………………… 9
Thuraya Terminal in TU-2500……………………………… ………10
Receiving / Making Calls ………………………………………………………10
Important ………………………………………………………………10
Receiving Calls…………………………………………………………10
Making Calls……………………………………………………………10
Ending Calls…………………………………………………………… 11
Receiving / Sending Fax Message……………………………………………… 11
Receiving / Sending Fax through Fax machine ………………… 11
Receiving / Sending Fax through PC ………………………………12
Receiving / Sending Data Calls …………………………………………………13
1

Receiving Data Calls …………………………………………………13
Sending Data from PC. ………………………………………………13
Sending data through the voice band modem. ………………… 14
Code Locking Function …………………………………………………………… 14
How to set up the Code Locking Function…………………………14
How to make a call …………………………………………………15
In the case of Forgetting the PIN Code ……………………………16
Supplementary Services …………………………………………………………16
Troubleshooting .……………………………………………………………………17
Warnings! ………………………………………………………………17
Care and maintenance……………………………………………… 17
Common Problems …………………………………………………18
LED Indications ..……………………………………………………………………19
Warranty ……………………………………………………………………………20
2

Introduction
TU-2500 provides additional flexibility and convenience to your use of the Thuraya
terminal. (Please note that Thuraya terminals are available separately from the local
service provider) TU-2500 and its accessories are designed and manufactured to meet
Thuraya’s superior specifications and world-class quality standards. TU-2500
enhances the capabilities of the Thuraya terminal to meet your communication
requirements inside home and office.
Introduction
Package Contents Fax Message Receiving / Making Calls Getting Started Installation Instructions
Attention
This Product, TU-2500 is set up as the Standard type at first, therefore, if you want
to use it as Payphone or Common type, you should download suitable software
according to its purpose. Contact your service provider for further information.
3

Introduction
Package Contents Fax Message Receiving / Making Calls Getting Started Installation Instructions
Package Contents
TU-2500 Package consists of the following
TU-2500 AC/DC Power adapter
Satellite antenna and mounting adapter Satellite antenna cable (25meter)
GPS antenna with cable (25meter) RS-232 cable, RJ-11 cable and TU-2500
User Manual
4

Installation Instructions
After
The e
unpacking and ensuring that
TU-2500 and all its accessories are
intact and present, proceed with the
installation. Please read the instructions
carefully. If you encounter any difficulty
in installation, contact your service
provider for assistance.
Antenna Installation
The TU-2500 antennas set consists of
the following components:
1. Satellite Antenna with mounting
adapter.
2. Satellite antenna cable for
connecting Satellite antenna to
TU-2500 (25 meter).
3. GPS Antenna with attached
coaxial cable for connecting
with TU-2500 (25 meter).
Note: If you are using a maritime antenna, please refer to the maritime antenna
installation guide
Installing Satellite Antenna
satellit antenna is a rectangular
patch antenna, and is supplied along
with a mounting adapter. The mounting
adapter also has an elevation angle
adjust function.
1. Mount the antenna on to any
suitable fixture (mounting pole
or wall) on the rooftop using
the mounting brackets and
the bolts provided. The anten
na should be facing skywars
in the direction of the
THURAYA satellite and should
be at the appropriate angle.
The angle can be adjusted us
ing the angular information
provided on the mounting
adapter(Details will be
provided in the antenna
installation guide book).
2. Fix the antenna in such a way
that the connector at the base
is accessible when mounted.
4. Connect the coaxial cable
(marked “Satellite Antenna
Cable”) to the antenna
connector located at the base
of the satellite antenna and
tighten it properly by turning it
clockwise. Leave enough
length for a small loop and
secure the rest of the cable
using the cable ties.
5. Connect the other end of the
satellite antenna to the
Installation Instructions
Package Contents Installation Instructions Getting Started
Receiving / Making Calls
Fax Message
5

Introduction
satellite antenna connector
marked “SAT” on the TU-2500
by the side of the connectors.
6. Adjust the azimuth and the
elevation angle of the antenna
according to where you are
(Details will be provided in the
antenna installation guide
book), so as to ensure the
highest signal quality, indicated
on the LCD display.
Installing GPS Antenna
The GPS antenna comes with attached
coaxial cable for connecting with the
TU-2500 unit.
1. Find an appropriate location
on the rooftop to mount the
antenna on to any suitable
fixture/surface.
Make sure that there is a
clear view of the sky.
Maintain
a separation of about 0.5 to
1 meter between GPS and
Satellite antenna.
2. Mark locations of the “screw
holders”on the surface/rooftop
for fixing the antenna.
3. Drill holes of adequate depth
on the surface.
4. Keep the antenna in place so
that the drilled holes and the
screw holders are matched.
5. Fix the antenna securely using
the screws provided.
6. Connect the free end of the
attached cable to the GPS
antenna connector marked
“GPS” on the TU-2500.
Package Contents Installation Instructions Getting Started
Receiving / Making Calls
External Accessories
TU-2500 needs to have external
accessories for full functionality. Please
make sure that you have the following:
1. Personal Computer (PC) for
Data transfer and PC Fax.
2. Group 3 Fax machine for
sending/ receiving Fax.
3. FAX software for PC Fax
4. Extension phone
Note: The RJ-11 cable should be 2-wire
inner at both ends.
Fax Message
6

Getting Started
TU-2500 is intended to be used as a
desktop or wall-mounted unit. Slots are
provided at the base of the unit to allow
TU-2500 to be hooked securely to a
wall. Interface for connecting external
equipments such as Group 3 fax
machine and PC are provided at the
back side of the unit.
Connection Interface
Setting up TU-2500
Using TU-2500 as a desktop unit
To use TU-2500 as a desktop
unit, find an appropriate location
on your desktop where you can
easily access the unit. Make sure
that you have an electrical outlet
nearby for powering up TU-2500.
T s
-2500.
Using U-2500 a a
wall mounted unit
TU-2500 can be fixed on the wall
by slots that are located on the
sides of the TU
“Connect extension phone, to start making calls over Thuraya”
Introduction Package Contents
Installation Instructions Getting Started
Receiving / Making Calls
Fax Message
7

8
Mounting TU-2500 on the wall
1. Find an appropriate location
on the wall for placing the
TU-2500 as a mounted unit.
2. Place the TU-2500 on the
fixing location and mark the
location of screw hole.
3. Place a suitable nails length
on the wall for mounting
TU-2500.
Connecting GPS Antenna
1. C
of the coaxial GPS 2. ctor by
onnect the coupler at the
free end
antenna cable with the
connector on TU-2500
marked “GPS”.
Tighten the conne
turning it clockwise.
Connecting Satellite Antenna
1. Connect the coupler at the
free end of the coaxial satellite
antenna cable with the
connector marked “SAT” on
TU-2500.
2. Tighten the connector by
turning it clockwise.
Connecting TU-2500 to Power Supply Adapter
Plug the Power Supply Adapter
connector into the DC IN connector on
TU-2500.
Use the other end of the Power Supply
Adapter to connect TU-2500 to the
main power source.
1. Connect the dc plug of
AC/DC power adapter to
TU-2500, and AC power cord
to AC/DC adapter.
2. Connect AC power cord to
the external power source.
3. Switch ON the power source.
The power LED on top of
TU-2500 glows red indicating
that the unit is powered and
its ready for use.
Introduction
Package Contents Installation Instructions Getting Started Receiving / Making Calls Fax Message

Connecting Extension Phone to TU-2500
Extension phone can be connected to
TU-2500 at RJ-11 interface using an
RJ-11 cable.TU-2500 includes two
RJ-11 interfaces. Extension phone
should be connected to the RJ-11
interface marked “EXT.TEL”.
1. Plug one end of the RJ-11
cable to the RJ-11 interface
marked “EXT.TEL” on
TU-2500.
2. Connect the other end of the
RJ-11 cable to the RJ-11
interface of the phone.
Note: You must have a phone unit and
2-wire RJ-11 cable to use this feature.
Phone is not supplied with the TU-2500
unit.
Connecting Group 3 Fax Machine to TU-2500
TU-2500 can be used for sending and
receiving fax messages when
connected to a Group 3 fax machine at
the RJ-11 interface. TU-2500 includes
two RJ-11 interfaces. Group 3 fax
machine should be connected to the
RJ-11 interface marked “FAX/DATA”.
1. Plug one end of the RJ-11
cable to the RJ-11 interface
marked “FAX/DATA” on
TU-2500.
2. Connect the other end of the
RJ-11 cable to the Group 3
fax machine.
Note: Contact your service provider to
check for Fax service on the SIM Card
Connecting a PC to TU-2500 through DTE port
You can use your TU-2500 for
connecting a PC through the DTE
interface on TU-2500.
1. Plug in one end of the serial
cable to the COM1 or COM2
port of your PC.
2. Connect the other end of the
serial cable to the DTE
interface marked “DTE” on
TU-2500.
Supplementary
Note: Contact your service provider to
check for Data service on the SIM Card
Connecting a PC to TU-2500 through Voice band modem
connected at the RJ-11
You can connect your PC to TU-2500
through a voice band modem
connected at the RJ-11 interface of
TU-2500.
1. Plug in one end of the RJ-11
cable to the RJ-11 interface
of TU-2500.
2. Plug in the other end of the
RJ-11 cable to voice band
modem (Internet modem).
Data Calls
Warranty Code Locking Function Troubleshooting LED Indications
9

You
Thuraya Terminal in TU-2500
The LCD of embedded Thuraya terminal
(TU-2500 LCD) display will show “Fixed
Adapter”for few seconds if the operation
is done successfully (There should be
maximum signal strength in the display,
otherwise inform the service provider).
Receiving / Making Calls
You can receive and make calls using
TU-2500. Make sure that all these
conditions are met before Making
/Receiving a call.
1. SIM card is valid.
2. TU-2500 is switched ON.
3. TU-2500 LCD display shows
“Fixed Adapter”for few
seconds (It may not show if
GPS location is displayed).
4. Adequate satellite signal
strength is shown in the
TU-2500 LCD display.
5. All the connections are done
properly as given in this
manual.
Important
When switched ON, TU-2500 will
take up to ten seconds to reach the
normal working condition.
Receiving Calls
The incoming calls to TU-2500 is
indicated by,
1. Ringing tone in the extension
phone.
2. Pick up the handset of the
Extension phone.
You can accept incoming
calls at the extension phone.
Introduction
Package Contents
Installation Instructions Getting Started Receiving / Making Calls
Making Calls
can use the TU-2500 for making
outgoing calls. Make sure that TU-2500
is activated before proceeding with the
call.
1. Pick up the handset of the
Extension phone.
2. Wait for the dial tone.
3. Dial the destination number
on the Extension phone
keypad.
4. Press # on the Extension
phone keypad as the last
digit.
Note: To make a call from an extension
phone, you must dial # as a last digit
after the destination number. In this
case, Thuraya terminal will call 5
Fax Message
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