Thuraya SO-2510 User manual

FCC SAR Compliance Statement
FCC SAR Compliance Statement 1
FCC RF Interference Statement
FCC RF Interference Statement 2
For your safety
For your safety 4
Battery Information
Battery Information 5
Taking Care of your Thuraya Mobile Phone
Taking Care of your Thuraya Mobile Phone 5
Certification information (SAR)
 Certicationinformation(SAR) 6
SO-2510 Unpacking
SO-2510 Unpacking 7
SO-2510 Accessories 7
Your SO-2510
Your SO-2510 7
Key and button description 8
Introduction
Introduction 10
HPA (High-Penetration Alerting)
 HPA(High-PenetrationAlerting) 11
Initial steps
Inserting SIM card 12
Connect the charger and charge the battery 12
Switch the mobile phone On/Off 13
Enter your PIN 13
 Emergencycall(SOS) 13
Setup Wizard 14
Lock/Unlock in Idle Screen 14
Display
Display layout 15
Display symbols 15
Using soft key and menu
Soft key action 17
Menu navigation 17
Quick access 18
Step back one menu level 18
Exit the menu 18
Making and receiving call
Dial using the keypad 19
Receiving a call 19
High-Penetration Alerting 20
Option during call 21
Handling more than one call simultaneously 21
SO-2510 02 Getting started
SO-2510 01 Before you start
CONTENTS...

New Message
Select mode 22
Edit mode 23
Change Input mode 23
Input symbol 24
Input number 25
Change language 25
eZitxt On/Off 26
Dictionary 27
To clear text 27
SO-2510 02 Getting started
1. Contacts
1.1 Search 32
1.2 Add Name 33
1.3 Group 34
1.4 Speed Dials 35
1.5 Short Dialing 36
1.6 Copy 36
1.7 Delete 37
1.8 Memory Status 37
2. Navigation
2.1 Current Position 38
2.2 Cont. Position 38
2.3 Way Points 39
2.4 Location Track 40
2.5 Setting 40
2.6 Qiblah & Prayer 41
3. Call Logs
3.1 Missed Calls 42
3.2 Received Calls 42
3.3 Dialed Calls 42
3.4 Delete All 43
3.5 Call Duration 43
4. Organizer
4.1 Alarm 44
4.2 Schedule 46
4.3 Calculator 47
4.4 Stopwatch 47
5. Messaging
5.1 New Message 48
5.2 Inbox 49
5.3 Draft 51
5.4 Sent Messages 52
5.5 Outbox 53
5.6 Templates 54
5.7 Settings 54
5.8 Info Message 56
5.9 Memory Status 57
5.10 Delete All 57
SO-2510 03 Using the menu

6. Sound Setting
6.1 Ringing Tone 58
6.2 Sound Volume 59
6.3 Incoming Call Alert 59
6.4 Keypad Tone 59
6.5 Keypad Tone Volume 59
7. Settings
7.1 Language 60
7.2 Wallpaper 61
7.3 Greeting Message 61
7.4 Own Number 61
7.5 Send Own Number 61
7.6 DTMF Tone 61
7.7 Cost 62
7.8 Data Connection 63
7.9 Setup Wizard 63
7.10 Backlight 64
7.11 LCD Contrast 64
7.12 Answer Method 65
7.13 Auto Redial 65
7.14 Time/Date 65
8. Network
8.1 Network Mode 67
8.2 SAT Registration 67
8.3 Preference 67
9. Security
9.1 PIN Code 69
9.2 Security Code 69
9.3 Change Codes 70
9.4 Fixed Dialing 71
9.5 Closed User Group 73
9.6 IMEI Number 73
9.7 Call Barring 73
9.8 Call Waiting 75
9.9 Call Divert 75
9.10 Reset Factory Settings 77
SO-2510 03 Using the menu
Troubleshooting
Troubleshooting 80
Quick access codes
Quick access codes 81
Access codes
Access codes 90
Security code
Security code 90
PIN & PUK
PIN & PUK 90
PIN2 & PUK2
PIN2 & PUK2 90
Barring code
Barring code 90
SO-2510 04 Additional

SO-2510 01 Before you start
01
03
04
02 FCC SAR Compliance Statement
FCC SAR Compliance Statement 1
FCC RF Interference Statement
FCC RF Interference Statement 2
For your safety
For your safety 4
Battery Information
Battery Information 5
Taking Care of your Thuraya Mobile Phone
Taking Care of your Thuraya Mobile Phone 5
Certification information (SAR)
 Certicationinformation(SAR) 6
SO-2510 Unpacking
SO-2510 Unpacking 7
SO-2510 Accessories 7
Your SO-2510
Your SO-2510 7
The function of the keys 8

1
01
Before you start
02
03
04
Before you start
SO-2510 01 Before you start
01
03
04
02 FCC SAR Compliance Statement
FCC SAR Compliance Statement 1
FCC RF Interference Statement
FCC RF Interference Statement 2
For your safety
For your safety 4
Battery Information
Battery Information 5
Taking Care of your Thuraya Mobile Phone
Taking Care of your Thuraya Mobile Phone 5
Certification information (SAR)
 Certicationinformation(SAR) 6
SO-2510 Unpacking
SO-2510 Unpacking 7
SO-2510 Accessories 7
Your SO-2510
Your SO-2510 7
The function of the keys 8
FCC SAR Compliance Statement
TheFederalCommunicationsCommission(FCC)hasadoptedasafetystandardforhumanexposuretoRadioFrequency(RF)
electromagneticenergyemittedbyFCC-certiedequipment.ThiswirelessmobilephonehasbeenevaluatedunderFCCBulletin
OET65C(01-01)andfoundtobecomplianttotherequirementsofuncontrolledenvironmentallimitsassetforthinCFR47Sections
2.1091,2.1093addressingRFExposurefromradiofrequencydeviceswhenoperatedinaccordancewiththeoperationguidelines
described in this manual. Proper operation of this radio device according to the instructions in this publication will result in user
exposure substantially below the FCC recommended limits.
Your wireless phone SO-2510 is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits
forexposuretoradiofrequency(RF)energysetbytheFederalCommunicationsCommissionoftheU.S.Government.Theselimits
are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based
onstandardsthatweredevelopedbyindependentscienticorganizationsthroughperiodicandthoroughevaluationofscienticstudies.
The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.
TheexposurestandardforwirelessmobilephonesemploysaunitofmeasurementknownastheSpecicAbsorptionRate,orSAR.
The SAR limit set by the FCC is 1.6W/kg.* Tests for SAR are conducted using standard operating positions accepted by the FCC with
thephonetransmittingatitshighestcertiedpowerlevelinalltestedfrequencybands.AlthoughtheSARisdeterminedatthehighest
certiedpowerlevel,theactualSARlevelofthephonewhileoperatingcanbewellbelowthemaximumvalue.Thisisbecausethe
phoneisdesignedtooperateatmultiplepowerlevelssoastouseonlythepowerrequiredtoreachthenetwork.Ingeneral,
the closer you are to a wireless base station antenna, the lower the power output.
Beforeaphonemodelisavailableforsaletothepublic,itmustbetestedandcertiedtotheFCCthatitdoesnotexceedthelimit
establishedbythegovernment-adoptedrequirementforsafeexposure.Thetestsareperformedinpositionsandlocations(forexample,
attheearandwornonthebody)asrequiredbytheFCCforeachmodel.ThehighestSARvalueforthismodelphoneasreportedto
theFCCwhentestedforuseattheearis0.37W/kg(withregardtoBody-wornmeasurements,thismobilephonecannotbeusedina
body worn position because in this position the phone can not properly receive and transmit the satellite signal and the operation is not
practicable).Thebody-wornoperationisrestrictedinuse.
While there may be differences between the SAR levels of various phones and at various positions, they all meet the government
requirement.

2
01
Before you start
TheFCChasgrantedanEquipmentAuthorizationforthiswirelessmobilephonewithallreportedSARlevelsevaluatedasin
compliancewiththeFCCRFexposureguidelines.SARinformationonthisphoneisonlewiththeFCCandcanbefoundunder
the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID:TZ5SO-2510.
FCC RF Interference Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsofaClassBdigitaldevice,pursuanttoPart15oftheFCCRules.
 Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterferencewhentheequipmentisoperatedina
 residentialenvironment.Thisequipmentgenerates,uses,andradiatesradiofrequencyenergy,andifnotinstalledandusedin
accordance with the instructions, may cause harmful interference. However, there is no guarantee that interference will not occur.
 Ifthisequipmentdoescauseinterferencetoradioortelevisionreception,whichcanbedeterminedbyturningtheequipmentoffand
on, the user is encouraged to correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
 •Increaseseparationbetweentheequipmentandreceiver.
 •Connecttheequipmenttoanoutletonacircuitdifferentfromwhichthereceiverisconnected.
• Consult the dealer or an experienced radio/TV technician.
IntheUnitedStatesandCanada,theSARlimitformobilephonesusedbythepublicis1.6watts/kilogram(W/kg)averagedoverone
gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for
anyvariationsinmeasurements.SARvaluesmayvarydependingonnationalreportingrequirementsandthenetworkband.

3
01
Before you start
02
03
04
Before you start
Thisequipmentgeneratesorusesradiofrequencyenergy.Changesormodicationstothisequipment
maycauseharmfulinterferenceunlessthemodicationsareexpresslyapprovedintheinstructionmanual.
Theusercouldlosetheauthoritytooperatethisequipmentifanunauthorizedchangeormodicationismade.
Caution
RoHS
This product is in compliance with EU RoHS Directives and manufactured using lead-free solder paste and parts.

4
01
Before you start
For your safety
Read these simple guidelines they will help you get the most out of your Thuraya Phone.
For more detailed explanations please refer to the complete user guide.
Please read carefully and make yourself familiar with the safety measures and user instructions in this Manual before you start to use
your SO-2510. Thuraya is always improving the user interface to ensure the user has the best experience.
SWITCH ON SAFELY
Do not switch the phone on when wireless phone use is prohibited
or when it may cause interference or danger.
ROAD SAFETY COMES FIRST
Obey all local laws.
Always keep your hands free to operate the vehicle while driving.
Yourrstconsiderationwhiledrivingshouldberoadsafety.
SWITCH OFF IN HOSPITALS
Follow any restrictions.
Switchthephoneoffnearmedicalequipment.
SWITCH OFF IN AIRCRAFT
Follow any restrictions.
Wireless devices can cause interference in aircraft.
SWITCH OFF WHEN REFUELING
Do not use the phone at a refueling point.
Do not use near fuel or chemicals.
SWITCH OFF NEAR BLASTING
Follow any restrictions.
Do not use the phone where blasting is in progress.

5
01
Before you start
02
03
04
Before you start
Battery Information
Use only Thuraya approved battery pack, and Thuraya approved chargers for your phone.
• Do not short-circuit the battery. Short-circuiting the terminals may damage the battery or the connecting object.
• Do not expose to high temperatures.
• Please dispose the battery in accordance with local regulations.
Taking Care of your Thuraya Mobile Phone
Your device is a product of superior design and craftsmanship and should be treated with care.
The suggestions below will help you protect your warranty coverage.
 • Keepthedevicedry.Liquidsormoisturecancontainmineralsthatwilldamageelectroniccircuits.Ifyourdevicedoesgetwet,
remove the battery and allow the device to dry completely before replacing it.
• Do not use or store the device in dusty, dirty areas. Its moving parts and electronic components can be damaged.
• Do not store the device in hot areas. High temperatures can shorten the life of electronic devices and damage batteries.
• Do not store the device in cold areas. When the device returns to its normal temperature, moisture can form inside the device and
damage electronic circuit boards.
• Do not attempt to open the device other than as instructed in this guide.
 • Donotdrop,knock,orshakethedevice.Roughhandlingcanbreakinternalcircuitboardsandnemechanics.
 • Useonlythesuppliedoranapprovedreplacementantenna.Unauthorizedantennas,modications,orattachmentscoulddamage
the device and may violate regulations governing radio devices.
 • Alwayscreateabackupofdatayouwanttokeep(suchascontactsandcalendarnotes)beforesendingyourdevicetoa
service facility.

6
01
Before you start
Certication information (SAR)
THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO WAVES
Your mobile device is a radio transmitter and receiver. It is designed and manufactured not to exceed the limits for exposure to radio
frequency(RF)recommendedbyinternationalguidelines(ICNIRP).Theselimitsarepartofcomprehensiveguidelinesandestablish
permitted levels of RF energy for the general population. The guidelines include a substantial safety margin designed to assure the
safety of all persons, regardless of age and health.

7
01
Before you start
02
03
04
Before you start
SO-2510 Unpacking Your SO-2510
1SAT antenna
2Ear-set jack
3Display
4Left soft key
5Right soft key
6Send key
7End key
84 ways navigation key
9Ok key
10 Alphanumeric keypad
11 Star key
12 Hash key
13 Microphone
14 Battery release
15 Charger socket
16 SIM card holder
17 USB/Data cable connector
SO-2510 Accessories
Data cable
1
2
3
4 5
6 7
8
9
10
11 12
13 15
Handset Battery Quick start guide
Travel
charger User manual & Warranty card
Ear set
16
17
14
Your package contains the following items: An overview of your Thuraya phone.

8
01
Before you start SO-2510 02 Getting started
02
03
04
01
The function of the keys
Navigation Key
4-way direction key for moving focus in menu screen.
Center Key
Thiskeyisusedtoselect/unselectandconrmmenu
options.
Left Soft Key
The function of the key depends on the text shown
on the display above the key.
Right Soft Key
The function of the key depends on the text shown
on the display above the key.
Send Key
To accept or initiate a call, access the list of numbers
you last called or attempted to call.
End Key
To end the current connection, or to reject an incom-
ing call.
Press and hold to turn the phone on or off.
Keypad
Used to enter numbers and characters.
Long press on 0 key will display a ‘+’.
Key
Long press will switch between Silent & Normal
mode. Enters special characters in SMS editor.
Key
Press and hold to lock the keypad.
Toggles between numbers and characters in
SMS editor.

SO-2510 02 Getting started
02
03
04
01
Introduction
Introduction 10
HPA (High-Penetration Alerting)
 HPA(High-PenetrationAlerting) 11
Initial steps
Inserting SIM card 12
Connect the charger and charge the battery 12
Switch the mobile phone On/Off 13
Enter your PIN 13
Emergencycall(SOS) 13
Setup Wizard 14
Lock/Unlock in Idle Screen 14
Display
Display layout 15
Display symbols 15
Using soft key and menu
Soft key action 17
Menu navigation 17
Quick access 18
Step back one menu level 18
Exit the menu 18
Making and receiving call
Dial using the keypad 19
Receiving a call 19
High-Penetration Alerting 20
Option during call 21
Handling more than one call simultaneously 21
New Message
Select mode 22
Edit mode 23
Change Input mode 23
Input symbol 24
Input number 25
Change language 25
eZitxt On/Off 26
Dictionary 27
To clear text 27

10
02
Getting started
Introduction
Your SO-2510 is a high performance mobile phone using satellites for communication.
The combination of Satellite (SAT) communications and GPS (Global Positioning
System) technology allows phone communications without base stations.
SAT phone communications are similar to GSM and any GSM phone user can easily
use it. However, there are a few specic differences between GSM and SAT.
These are explained below.
While idle with SAT or communicating with a good quality signal, the antenna need not
be pulled out. However, the antenna should be pulled out to receive SAT calls or to
start SAT.
While watching the indicator for SAT signal strength, move around to achieve the best
connection quality for the mobile phone. SAT communication requires clear space
without obstructions. Avoid obstructions such as buildings, trees or mountains.
Also, it is important to direct the antenna of the mobile phone towards satellites.

11
02
Getting started
03
04
Getting started 01
HPA (High-Penetration Alerting)
The Thuraya system features a 'High-Penetration Alerting' capability that allows
you to be notied of incoming calls even when your mobile phone has poor signal
coverage. When the mobile phone receives a High-Penetration Alerting signal it will
alert you with an 'early ring' and a special display message (see page 15).
To answer the call, you must immediately extend the antenna and move the mobile
phone into a position that has a clear 'line of sight' to the satellite. When this has
occurred the mobile phone display will change, prompting you to answer the call
and proceed with the conversation. If the call is not answered promptly after the
High-Penetration Alerting signal is received, the calling party will be diverted to
voice mail and/or an announcement stating that you are not available to answer.
Just like GSM, the satellite coverage area is divided into many different regions.
The phone searches the network automatically (see page 67) and determines which
service region is active by registering its presence with the Thuraya system. If the
mobile phone has not been able to update this registration due to a weak signal,
the registration information will become out of date or 'stale'. This is indicated on
the display by a blinking SAT icon in the left of the signal strength indicator. This
condition will clear automatically once signal conditions improve and a call is made
or a period of time elapses. You also have the option to speed up that procedure by
manually having the mobile phone register with the Thuraya system.
This is accomplished with the function SAT Registration in the mobile phone's menu
(see page 67). Make sure you have good SAT signal strength before using this
function.

12
02
Getting started
Connect the charger and charge the battery
You should charge the battery supplied with the mobile phone as
soon as possible to obtain full battery charge.
To charge the battery :
1. Fit the correct country specic adapter into the charger.
2. Plug the charger plug into the charger socket.
3. Connect the charger to an AC source.
Initial steps
Inserting SIM card
The SIM card (Subscriber Identity Module) is the 'plug' to the
network and provides the phone number, memory for storing
phone numbers and short text messages (SMS).
To insert the SIM card :
1.Switch off the mobile phone before removing the battery and
inserting the SIM card.
2.Lift the battery from the back of the mobile phone and insert
the SIM card as shown in the pictures below.
While the battery is charging you see the symbol changing to
cyclically. The battery is fully charged approximately after 2 hours
and 30 minutes. The charger stops charging automatically when the
battery is full. As long as the charger is not disconnected it restarts
charging after a while to keep the battery fully charged.
You may still use the mobile phone while charging the battery.
The internal clock for time, date (see page 65) and alarms (see page
44) will still keep running for about two hours if neither the battery nor
the charger is connected, but no alarm will sound unless a charged
battery is connected.

13
02
Getting started
03
04
Getting started 01
Emergency call (SOS)
Until you have entered the correct PIN, you can make only
emergency calls.
To make an emergency call before having entered the PIN.
In screen Press (SOS).
Or.
1. Enter a specic emergency number.
2.Press .
The soft key SOS is available even
When the SIM card in your mobile phone is not valid.
When you have a valid SIM card but no roaming with the
selected service provider is possible.
After the PIN is accepted, you have to make an emergency call in
the same way as you make a 'normal' call.
●
●
Switch the mobile phone On/Off
Press for 3 seconds to switch the mobile phone on.
Press for 3 seconds again to switch the mobile phone off.
Enter your PIN
The PIN (Personal Identication Number; 4 to 8 digits) is initially
supplied together with the SIM card by your service provider and
can be changed later. (see page 68)
1.Enter PIN using keys on keypad.
Each digit entered is displayed as an ( ).
2.Press to conrm PIN.
Note
If more than 3 errors are made when entering PIN code,
PUK code must be entered.
●

14
02
Getting started
Lock/Unlock in Idle Screen
The keypad may be locked so that a number can not be
accidentally dialed e.g. while the mobile is in your pocket or
handbag.
Calls can be received while the phone is locked.
To Lock :
1.In idle screen, long press (#) key.
2.Locked.
To Unlock :
1.Press key.
2.Press key within 3 seconds.
3.If key is not pressed within
3 seconds, the keypad will remain
locked.
Note
Emergency calls may not be possible on all cellular telephone
networks or when certain network service are in use.
In uneven terrain or close to large buildings, the operating
range can be limited, which affects the connection.
●
●
Emergency numbers normally are : 112, 118, 119, 911, 999
Check with your network service provider for local emergency
numbers in your area.
Setup Wizard
Use this to set the basic details of the phone when booting initially.
You can either use or skip this function.
To change settings, use the applicable menu or Setup Wizard
Menu in Settings.
For more details, refer to Setup Wizard Menu in Settings.

15
02
Getting started
03
04
Getting started 01
Display
Display layout
The pattern of the display areas is as follows :
1.The indicator line shows mainly symbols which inform you
about the operating conditions of the mobile phone.
2.The main area shows data relating to calls, menu and their
submenus and displays the editors for the Contacts and SMS
messages. In idle mode (standby), the network name, time
and date are displayed.
3.The soft key line operates together with the and
soft key and the OK key beneath this line.
It provides access to menus and controls.
(see 'Using soft key and Ok key' on page 17)
Indicator line
SAT area information
Display symbols
SAT HPA
Roaming
Signal type
SAT signal 1 SAT signal 2
SAT signal 3 SAT signal 4
SAT signal 5
Signal strength
HPA Low signal ~ HPA High signal
HPA strength
Battery almost discharged Low battery
Battery good Battery full
Battery strength
~
Time & Date line
Soft key comment line