Tobii Dynavox EyeMobile Plus User manual

Tobii Dynavox EyeMobile Plus
User’s Manual

User’s manual Tobii Dynavox EyeMobile Plus
Version 1.0
06/2017
All rig ts reserved.
Copyrig t © Tobii AB (publ)
No part of t is document may be reproduced, stored in a
retrieval system, or transmitted in any form, by any means
(electronic, p otocopying, recording, or ot erwise) wit out
t e prior written permission of t e publis er.
Copyrig t protection claimed includes all forms and matters
of copyrig table material and information allowed by statutory
or judicial law or ereafter granted, including wit out
limitation, material generated from t e software programs
w ic are displayed on t e screen suc as screen displays,
menus, etc.
T e information contained in t is document is proprietary to
Tobii Dynavox. Any reproduction in part or w ole wit out
prior written aut orization by Tobii Dynavox is pro ibited.
Products t at are referred to in t is document may be eit er
trademarks and/or registered trademarks of t e respective
owners. T e publis er and t e aut or make no claim to t ese
trademarks.
W ile every precaution as been taken in t e preparation of
t is document, t e publis er and t e aut or assume no
responsibility for errors or omissions, or for damages
resulting from t e use of information contained in t is
document or from t e use of programs and source code t at
may accompany it. In no event s all t e publis er and t e
aut or be liable for any loss of profit or any ot er commercial
damage caused or alleged to ave been caused directly or
indirectly by t is document.
Content subject to c ange wit out notice.
Please c eck Tobii Dynavox web site www.TobiiDynavox.
com for updated versions of t is document.
T e EyeMobile Plus is protected by t e following U.S. Patents:
●7.572.008
●6.659.611

Table of Contents
1 Introduction.................................................................................................................................... 5
1.1 Explanation of Admonitions......................................................................................................5
1.2 Intended Use.........................................................................................................................5
1.3 Package Contents..................................................................................................................6
2 Safety ............................................................................................................................................ 7
2.1 Avoiding Hearing Damage.......................................................................................................7
2.2 Power Supply and Batteries.....................................................................................................7
2.3 Mounting...............................................................................................................................8
2.4 Epilepsy Warning...................................................................................................................8
2.5 Infrared Warning ....................................................................................................................8
2.6 Magnetic Field Warning ..........................................................................................................8
2.7 C ild Safety...........................................................................................................................9
2.8 Do not open EyeMobile Plus....................................................................................................9
2.9 Emergency............................................................................................................................9
2.10 Windows Control...................................................................................................................9
2.11 T ird Party.............................................................................................................................9
2.12 Environmental Control.............................................................................................................9
3 Getting Started wit EyeMobile Plus ............................................................................................ 10
3.1 Requirements ......................................................................................................................10
3.2 Overview.............................................................................................................................10
4 Batteries in t e EyeMobile Plus .................................................................................................... 12
4.1 Batteries .............................................................................................................................12
4.2 C arging t e EyeMobile Plus.................................................................................................12
4.2.1 C ecking C arge Level..........................................................................................12
4.2.2 Power LED Be avior..............................................................................................12
5 Using EyeMobile Plus................................................................................................................... 13
5.1 Positioning t e User..............................................................................................................13
6 Settings ....................................................................................................................................... 14
6.1 Microp one Settings ............................................................................................................14
6.2 Switc Settings....................................................................................................................14
6.3 Setup Windows Hello...........................................................................................................14
7 Applicable Application Software .................................................................................................. 15
8 Product Care ............................................................................................................................... 16
8.1 Temperature & Humidity........................................................................................................16
8.1.1 General Use.........................................................................................................16
8.1.2 Transportation and Storage....................................................................................16
8.2 Cleaning .............................................................................................................................16
8.3 Transporting t e EyeMobile Plus ............................................................................................16
8.4 Disposing of t e EyeMobile Plus ............................................................................................16
Appendix A Support and Warranty ................................................................................................... 17
A1 Customer Support................................................................................................................17
A2 Warranty.............................................................................................................................17
Appendix B Compliance Information................................................................................................. 18
B1 FCC Statement....................................................................................................................18
B2 Industry Canada Statement ...................................................................................................18
B3 CE Statement......................................................................................................................18

B4 Standards ...........................................................................................................................18
Appendix C Tec nical Specifications................................................................................................ 20

1 Introduction
T ank you for purc asing an EyeMobile Plus device from Tobii Dynavox!
To ensure t e optimal performance of t is product, please take t e time to read t is manual carefully.
1.1 Explanation of Admonitions
In t is manual we use four (4) levels of admonitions as follows:
T e Note symbol Is used for notifying t e user of somet ing important or of somet ing t at needs special attention.
T e Caution symbol Is used to inform of somet ing t at could cause arm to, or malfunction of, t e equipment.
T e Warning symbol Is used to inform of somet ing in w ic t ere is a conceivable risk of arm to t e user if t e
Warning is ignored.
T e Hig Volume symbol Is used to inform of somet ing t at can cause damage to earing.
1.2 Intended Use
T e EyeMobile Plus is our integrated mobile solution. Wit a built in Eye tracker, IR, switc es, microp one array, battery, great
speakers and a Windows tablet you are ready to go out in t e world no matter if you want to use it as an always connected com-
puter access solution or if you want to use it as a Speec Generating solution. Wit an EyeMobile Plus you are really ready To
Go!
T e EyeMobile Plus includes an eye tracker t at lets you access and control your Windows Tablet using only your eyes. Simply
look at t e tablet and select commands by dwelling, zooming and/or clicking a switc . Alternatively, fully control t e mouse cur-
sor directly wit your eye movements.
T e EyeMobile Plus is intended to be used wit Windows Control for Augmentative and Alternative Communication (AAC) and/
or for computer access purposes as an alternative input device to t e keyboard and mouse for people t at ave c allenges in
t eir ability to speak and/or access a computer due to injury, disability or illness.
T e EyeMobile Plus is not intended solely as an eye tracking device, but also includes ot er input and output met ods. T ere is
a microp one array built in w ic is intended to be used toget er wit a number of different speec recognition software to al-
low t e user to dictate speec and use t eir voice to assist in controlling t e computer. T e EyeMobile Plus also contains switc
ports t at are intended to be connected to one or more switc es t at can assist a user wit limited mobility in t e control of t e
software on t e device. T e EyeMobile Plus can also be used for environmental control using infrared transmission in cases
suc as t e control of Televisions, music devices, windows, etc.
T e EyeMobile Plus works toget er wit Microsoft Windows Hello and can be configured to make use of Windows Hello's bio-
metric facial recognition log in.
Except for installation, t e EyeMobile Plus is operated mainly by t e user only by using t eir eyes, and it is calibrated against
eac user’s eye movements. T e intention wit t e EyeMobile Plus is to allow t e user to control a computer, but it is not in-
tended for t e control of any ot er medical devices.
T e EyeMobile Plus gives you a fast, accurate and ands free way of accessing t e many ways a computer can enric your life
Tobii Dynavox EyeMobile Plus User’s manual v.1.0 - en-US 1 Introduction 5

and bring greater personal independence. You can pursue your interests and education, re-enter t e workplace, stay in touc
wit friends and family, express yourself artistically and creatively, and stay entertained.
Figure 1.1 EyeMobile Plus
Do not cover t e front of t e EyeMobile Plus in any way (wit decorations, Post-Its, etc.) as Windows Control will be
compromised.
Using an antivirus program is strongly recommended.
1.3 Package Contents
●EyeMobile Plus
●Mounting Instruction
●USB Extension Cable
●Power Adapter
Only use t e items included in t e EyeMobile Plus package, t ose described in t e product documentation and ot er
approved Tobii Dynavox Accessories in conjunction wit t e EyeMobile Plus.
61 Introduction Tobii Dynavox EyeMobile Plus User’s manual v.1.0 - en-US

2 Safety
T e EyeMobile Plus device as been tested and approved as compliant to all t e Specifications and Standards listed in Appen-
dix B Compliance Information, page 18. Nevert eless, in order to ensure safe operation of your EyeMobile Plus device, t ere
are a few safety warnings to bear in mind:
No modification of this equipment is allowed
T e EyeMobile Plus is not to be used as a life supporting Device, and it s all not be relied on in case of loss of func-
tion due to power loss or ot er causes.
T ere could be a c oking azard risk if small parts detac from t e EyeMobile Plus device.
T e EyeMobile Plus device s all not be exposed to or used in rain or weat er conditions outside t e Tec nical Speci-
fication of t e EyeMobile Plus device.
Young c ildren or people wit cognitive disabilities s ould not ave access to, or t e use of, t e EyeMobile Plus de-
vice wit out parental or guardian supervision.
T e EyeMobile Plus device s all be used wit care w en moving around.
2.1 Avoiding earing Damage
Permanent earing loss may occur if earp ones, eadp ones or speakers are used at ig volume. To prevent t is,
t e volume s ould be set to a safe level. You can become desensitized over time to ig sound levels w ic may t en
sound acceptable yet still could be damaging your earing. If you experience symptoms suc as ringing in your ears,
please lower t e volume or stop using t e earp ones/ eadp ones. T e louder t e volume, t e less time is required
before your earing could be affected.
Hearing experts suggest t e following measures to protect your earing:
●Limit t e amount of time you use earp ones or eadp ones at ig volume.
●Avoid turning up t e volume to block out noisy surroundings.
●Turn t e volume down if you cannot ear people speaking near you.
To establis a safe volume level:
●Set your volume control at a low setting.
●Slowly increase t e sound until you can ear it comfortably and clearly, wit out distortion.
2.2 Power Supply and Batteries
T e EyeMobile Plus device contains a rec argeable battery. All rec argeable batteries degrade over time. T us t e
possible usage times for t e EyeMobile Plus after a full c arge can become s orter over time t an w en t e device
was new.
T e EyeMobile Plus device uses a Li-ion Polymer battery.
If you are in a ot environment, be aware t at it can affect t e ability to c arge t e battery. T e internal temperature
as to be between 0 ℃/32 ℉and 45 ℃/113 ℉for t e battery to c arge. If t e internal battery temperature raises
above 45 ℃/113 ℉t e battery will not c arge at all.
Move t e EyeMobile Plus device to a cooler environment to let t e battery c arge properly.
Avoid exposing t e EyeMobile Plus device to fire or to temperatures above 60 ℃/140 ℉. T ese conditions may
cause t e battery to malfunction, generate eat, ignite or explode. Be aware t at it is possible, in a worst case scenar-
io, for temperatures to reac greater t an t ose stated above in, for example, t e trunk of a car on a ot day. So, stor-
ing t e EyeMobile Plus device, in a ot car trunk could conceivably lead to a malfunction.
Tobii Dynavox EyeMobile Plus User’s manual v.1.0 - en-US 2 Safety 7

Only c arge t e EyeMobile Plus battery in an ambient temperature of 0 ℃/32 ℉to 45 ℃/113 ℉.
Use only t e supplied power adapter to c arge t e EyeMobile Plus device. Using unaut orized power adapters may
severely damage t e EyeMobile Plus device.
For safe operation of t e EyeMobile Plus device, use only c arger and accessories approved by Tobii Dynavox.
Do not open, or modify, t e casing of t e EyeMobile Plus device or of t e power supply, since you may be exposed to
potentially azardous electrical voltage. T e device contains no serviceable parts. If t e EyeMobile Plus device or its
accessories are mec anically damaged, do not to use them.
If t e battery is not c arged and t e EyeMobile Plus is not connected to t e power supply, t e EyeMobile Plus device
will s ut down.
If t e Power Supply Cord is damaged it needs to be replaced by Service Personnel only. Do not use t e Power Sup-
ply Cord until replaced.
Special regulations apply to s ipping devices containing Li-ion Polymer batteries. If dropped, crus ed, or s ort-
circuited, t ese batteries can release dangerous amounts of eat and may ignite, and are dangerous in fires.
Please reference IATA regulations w en s ipping lit ium metal or lit ium ion batteries or cells: ttp://www.iata.org/
w atwedo/cargo/dangerous_goods/Pages/lit ium_batteries.aspx
T e Power adapters s all not be used wit out an adult or Caregiver supervision.
2.3 Mounting
T e EyeMobile Plus s ould be mounted according to t e instructions of t e approved mounts used. Tobii Dynavox or
its agents are not liable for damage or injuries to a person or its property due to a EyeMobile Plus falling from a
mounted configuration. T e mounting of a EyeMobile Plus is done entirely at t e user’s own risk.
2.4 Epilepsy Warning
Some people wit Photosensitive Epilepsy are susceptible to epileptic seizures or loss of consciousness w en ex-
posed to certain flas ing lig ts or lig t patterns in everyday life. T is may appen even if t e person as no medical
istory of epilepsy or as never ad any epileptic seizures.
A person wit P otosensitive Epilepsy would also be likely to ave problems wit TV screens, some arcade games,
and flickering fluorescent bulbs. Suc people may ave a seizure w ile watc ing certain images or patterns on a mon-
itor, or even w en exposed to t e lig t sources of an eye tracker. It is estimated t at about 3-5% of people wit epi-
lepsy ave t is type of P otosensitive Epilepsy. Many people wit P otosensitive Epilepsy experience an "aura" or
feel odd sensations before t e seizure occurs. If you feel odd during use, move your eyes away from t e eye tracker.
2.5 Infrared Warning
W en activated, t e EyeMobile Plus emits pulsed infrared (IR) lig t. Certain medical devices are susceptible to dis-
turbance by IR lig t and/or radiation. Do not use t e EyeMobile Plus w en in t e vicinity of suc susceptible medical
devices as t eir accuracy or proper functionality could be in ibited.
2.6 Magnetic Field Warning
T e EyeMobile Plus Magnetic Mounting contains magnets. Magnetic fields may interfere wit t e function of cardiac
pacemakers and implantable cardioverter-defibrillators. As a general rule, maintain a minimum distance of 6 inc es
(15 centimeters) between any item wit magnets and your eart device.
82 Safety Tobii Dynavox EyeMobile Plus User’s manual v.1.0 - en-US

2.7 Child Safety
T e EyeMobile Plus is an advanced computer system and electronic device. As suc it is composed of numerous
separate, assembled parts. In t e ands of a c ild certain of t ese parts ave t e possibility of being separated from
t e device, possibly constituting a c oking azard or anot er danger to t e c ild.
Young c ildren s ould not ave access to, or use, t e device wit out parental or guardian supervision.
2.8 Do not open EyeMobile Plus
Non-compliance will result in loss of Warranty! T ere are no user serviceable components inside. Contact
Tobii Dynavox Support if your EyeMobile Plus is not working properly.
2.9 Emergency
Do not rely on t e device for emergency calls or banking transactions. We recommend aving multiple ways to com-
municate in emergency situations. Banking transactions s ould only be carried out wit a system recommended by,
and approved according to t e standards of, your bank.
2.10 Windows Control
Some people may experience a certain amount of fatigue (due to intentional eye focusing and ard concentration) or
even a dryness of t e eyes (due to less frequent blinking) w en first getting used to Windows Control. If you are expe-
riencing fatigue or dry eyes start off slowly and limit t e lengt of your Windows Control sessions to your comfort lev-
el. Remoisturizing eye drops can be elpful to combat dryness.
2.11 Third Party
Any use of t e EyeMobile Plus outside t e intended use and toget er wit any t ird party software or ardware t at
c anges t e intended use is a risk and not ing t at Tobii Dynavox can take any responsibility for.
2.12 Environmental Control
T e Programmable IR Remote Control — Environmental Control Unit (ECU) is not to be relied on as t e only met od
of interaction wit IR controlled devices.
Tobii Dynavox EyeMobile Plus User’s manual v.1.0 - en-US 2 Safety 9

3 Getting Started with EyeMobile Plus
3.1 Requirements
For EyeMobile Plus we recommend t e following minimum system requirements:
Component Requirements
Computer and processor 2.0 giga ertz (GHz) or faster, Dual-Core processor (recom-
mended minimum).
Memory (RAM) 4 gigabyte (GB) RAM (recommended minimum).
Hard Disk 450 megabytes (MB) available
USB USB 2.0
Operating System ●Windows 7 (64-bit)
●Windows 8.1 (32-bit or 64-bit)
●Windows 10 (32-bit or 64-bit)
.NET version 4.5
Tobii Eye Tracking Core Software Version 2.8 or later
To be able to use t e EyeMobile Plus, one of t e following Tobii Dynavox software must be installed:
●Tobii Dynavox Windows Control
●Tobii Dynavox Gaze Point
3.2 Overview
Figure 3.1 PCEye Plus
1Eye Tracker 7Infrared Remote (IR)
2Microp ones (array) 8Speakers
3Switc port 9Adjustment bracket
4Power connector 10 Adjustment knob
5USB connector 11 Stand
6Micro USB Connector 12 Mounting bracket
10 3 Getting Started wit EyeMobile Plus Tobii Dynavox EyeMobile Plus User’s manual v.1.0 - en-US

Never force a connector into a port. If t e connector and port do not join wit reasonable ease, t ey probably do not
matc . Make sure t at t e connector matc es t e port and t at you ave positioned t e connector correctly in relation
to t e port.
Be extra careful wit t e USB connectors.
Tobii Dynavox EyeMobile Plus User’s manual v.1.0 - en-US 3 Getting Started wit EyeMobile Plus 11

4 Batteries in the EyeMobile Plus
4.1 Batteries
T e EyeMobile Plus device as one built-in battery. Microsoft Windows gives battery warnings at certain levels. If t e
EyeMobile Plus device is not c arged or powered up by t e power supply, t e EyeMobile Plus device will s ut down automati-
cally. For more information, see Appendix C Technical Specifications, page 20.
4.2 Charging the EyeMobile Plus
1. Connect t e Power cable to t e Power Connector on t e device.
2. Connect t e Power adapter to an electrical outlet and c arge t e tablet until t e battery is fully c arged.
If t e battery c arging level will drop below 5% t e EyeMobile Plus will be c arged over t e USB connection to t e tablet until
t e EyeMobile Plus battery reac es 10% of t e c arging level. Wit t is c arging be avior, t e tablet and EyeMobile Plus will
run out of battery at t e same time.
For battery storage and c arging temperatures, see 2 Safety, page 7 .
4.2.1 C ecking C arge Level
To c eck t e battery c arge level of t e EyeMobile Plus, use t e battery monitor wit in Windows 10.
4.2.2 Power LED Be avior
T e Power LED will s ine wit multiple colors:
LED state Connection Charge status
Solid green USB & AC Fully c arged
Flashing green USB & AC C arging from AC
Solid purple USB only Not c arging (>10%)
Flashing purple USB only C arging from USB (<5%)
Solid Orange AC only Fully c arged
Flashing Orange AC only C arging from AC
Solid red Unknown/Error Unknown/Error
Off Not connected N/A
12 4 Batteries in t e EyeMobile Plus Tobii Dynavox EyeMobile Plus User’s manual v.1.0 - en-US

5 Using EyeMobile Plus
5.1 Positioning the User
Figure 5.1 Positioning
T e EyeMobile Plus is designed to work optimally w en it is parallel to t e user’s eyes at a distance from about
45 — 85 cm (18 to 33 inc es), see igure 5.1 Positioning, page 13 or igure 5.2 Positioning for Users Leaning Sideways or
Lying Down, page 13.
Figure 5.2 Positioning for Users Leaning Sideways or Lying Down
T is means t at for t ose users leaning sideways or t ose lying down t e EyeMobile Plus also needs to be tilted in order to keep
t e users eyes parallel to t e screen and at t e optimal distance, see igure 5.2 Positioning for Users Leaning Sideways or Ly-
ing Down, page 13.
Make sure t e user is placed comfortably in relation to t e optimal positioning of, and distance from, t e unit. Be
aware also t at t e user’s comfort, as well as t e Windows Control performance, will be en anced if t e sun is not
s ining directly on t e screen or into t e user’s eyes.
T e optimal distance t at a user s ould be from t e EyeMobile Plus mounted on a monitor/laptop differs depending on t e size
of t e screen. T e user s ould be positioned at t e optimal distance to allow for t e best possible Windows Control.
Generally, t e larger t e size of t e screen, t e greater t e distance t e user s ould be from t e Eye Tracker / Screen combina-
tion for optimal Tobii Dynavox Windows Control usage.
Monitors larger t an up to t e maximum screen size limitation s ould not be used for optimal Tobii Dynavox Windows Control
usage, for more information see Appendix C Technical Specifications, page 20.
Tobii Dynavox EyeMobile Plus User’s manual v.1.0 - en-US 5 Using EyeMobile Plus 13

6 Settings
6.1 Microphone Settings
T e EyeMobile Plus Microp one array will be set to t e default microp one in Microsoft Windows during installation
of t e Tobii Dynavox Windows Control Software.
You can setup t e built-in microp one array using t e icrosoft Windows Control Panel > Sound > Recording.
We refer to Microsoft’s information on ow to configure t e microp one array in t e Microsoft Windows Control
Panel.
6.2 Switch Settings
T e built in switc ports on t e EyeMobile Plus are intended to be used wit one 3.5 mm switc connected directly to one of
t e two (2) switc ports on t e EyeMobile Plus. T e switc ports are by default configured as "Joystick 1" and “Joystick 2” in
Windows.
T e switc functionality is enabled wit in t e different applicable application software.
1. Connect t e first switc to one of t e switc ports on t e EyeMobile Plus.
2. If two (2) switc es are needed, connect t e second switc to t e second switc port on t e EyeMobile Plus.
6.3 Setup Windows ello
Only works wit Windows 10.
1. Open t e Windows Start menu.
2. Select your Account.
3. Select Change Account Settings.
4. Select Sign-in options.
5. To proceed, set up a PIN code.
6. Select t e Add button under PIN and follow t e next steps.
Once you've done t at t e options to set up Windows Hello will unlock.
7. After successfully selecting a PIN, you’ll be able to select Set Up under Face.
8. If you’d like to get some more detailed background information on Windows Hello select Learn more. Or just select
Get Started to continue.
9. T e camera in t e eye tracker will now elp you position yourself in front of t e screen by s owing a livestream t roug
t e camera. After positioning yourself successfully in front of t e camera, t e face recognition setup will begin
automatically.
10. Once you’ve successfully completed t e set up, an option to Improve Recognition will be available.
T is can be quite useful if you wear glasses as it allows you to be recorded wit or wit out t em.
14 6 Settings Tobii Dynavox EyeMobile Plus User’s manual v.1.0 - en-US

7 Applicable Application Software
T e EyeMobile Plus as a number of different uses depending on t e user's need and t e application software installed.
See www.tobiidynavox.com to find support and documentation for t e different compatible software.
Tobii Dynavox EyeMobile Plus User’s manual v.1.0 - en-US 7 Applicable Application Software 15

8 Product Care
8.1 Temperature & umidity
8.1.1 General Use
T e EyeMobile Plus is best kept in dry conditions at room temperature. T e recommended range for temperature and t e u-
midity value for t e device is as follows:
●Temperature: 10℃to 35℃(50℉to 95℉)
●Humidity: 20% to 80% (relative umidity, no condensation on t e device)
8.1.2 Transportation and Storage
For transportation and storage t e recommended range for temperature and t e umidity value for t e device is as follows:
●Temperature: -20℃to 60℃(-4℉to 140℉)
●Humidity: 20% to 80% (relative umidity, no condensation on t e device)
T e EyeMobile Plus is not waterproof or water resistant. T e device s ould not be kept in excessively umid, damp or ot erwise
wet conditions. Do not submerge t e device in water or in any ot er liquid. Be careful not to allow liquids to be spilled upon t e
device.
8.2 Cleaning
Before cleaning t e EyeMobile Plus device s ut down t e computer to w ic it is attac ed and unplug all cables. Use a soft,
slig tly damp, lint-free clot . Avoid getting moisture in openings on t e device. Don’t use window cleaners, ouse old cleaners,
aerosol sprays, solvents, alco ol, ammonia, or abrasives to clean t e device.
It is recommended t at t e device be cleaned regularly.
8.3 Transporting the EyeMobile Plus
Disconnect t e USB cable and use t e carrying case accessory. T e EyeMobile Plus is relatively fragile and t e filter can be
scratc ed if not properly protected; be sure to take precautions to protect t e device w en it is to be carried and packed.
W en you transport t e device for repair, s ipment or traveling, use t e original casing and packaging materials.
W en t e EyeMobile Plus is attac ed to a monitor/laptop, do not carry t e connected devices by solely gripping t e
EyeMobile Plus. T e EyeMobile Plus will not old t e weig t of t e monitor/laptop, and t e devices could break apart
and fall, or topple and fall because of misbalanced weig t, causing permanent damage to bot . Tobii Dynavox will not
be eld liable for t e resulting damage.
8.4 Disposing of the EyeMobile Plus
Do not dispose of t e EyeMobile Plus in general ouse old or office waste. Follow your local regulations for t e disposal of
electrical and electronic equipment.
16 8 Product Care Tobii Dynavox EyeMobile Plus User’s manual v.1.0 - en-US

Appendix A Support and Warranty
A1 Customer Support
For support, please contact your local representative or Tobii Dynavox Support. In order to receive assistance as quickly as
possible, make sure you ave access to your EyeMobile Plus and, if possible, an Internet connection. You s ould also be able to
supply t e serial number of t e device, w ic you find on t e back of t e device. Find our Support pages online at: www.
tobiidynavox.com or www.myTobiiDynavox.com.
A2 Warranty
Please read t e Manufacturer’s Warranty paper included in t e package.
Please read t is User’s Manual carefully before using t e device. T e warranty is only valid if t e device is used according to t e
User’s Manual. Disassembling t e EyeMobile Plus device will void t e warranty.
It is recommended to keep t e original packaging materials for t e EyeMobile Plus.
If device needs to be returned to Tobii Dynavox for Warranty related issues or repair, it is beneficial t at t e original
packaging or equal equivalent is used for s ipping. Most s ipping carriers require at least 2 inc es of packing
material around t e device.
Please note: Due to Joint Commission regulations, any s ipping materials including boxes sent to Tobii Dynavox
must be discarded.
Tobii Dynavox EyeMobile Plus User’s manual v.1.0 - en-US Appendix A Support and Warranty 17

Appendix B Compliance Information
T e EyeMobile Plus is CE-marked, indicating compliance wit t e essential ealt and safety requirements
set out in European Directives..
B1 FCC Statement
T is device complies wit Part 15 of t e FCC Rules. Operation is subject to t e following two conditions: (1) t is device may
not cause armful interference, and (2) t is device must accept any interference received, including interference t at may cause
undesired operation.
Modifications not expressly approved by Tobii Dynavox could void t e user’s aut ority to operate t e equipment
under FCC rules.
T is equipment as been tested and found to comply wit t e limits for a Class B digital device, pursuant to part 15 of t e FCC
Rules. T ese limits are designed to provide reasonable protection against armful interference in a residential installation. T is
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance wit t e
instructions, may cause armful interference to radio communications.
However, t ere is no guarantee t at interference will not occur in a particular installation. If t is equipment does cause armful
interference to radio or television reception, w ic can be determined by turning t e equipment off and on, t e user is
encouraged to try to correct t e interference by one or more of t e following measures:
●Reorient or relocate t e receiving antenna.
●Increase t e separation between t e equipment and receiver.
●Connect t e equipment into a wall outlet on a circuit different from t at to w ic t e receiver is connected.
●Consult t e dealer or experienced radio/TV tec nician for assistance.
B2 Industry Canada Statement
T is Class B digital apparatus complies wit Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
B3 CE Statement
T e EyeMobile Plus complies wit t e following Directives:
●2014/30/EU (EMC) - Electromagnetic Compatibility Directive
●2014/35/EU (LVD) - Low Voltage Directive
●2011/65/EU (RoHS) - Restriction of Hazardous Substances Directive
●2012/19/EU - WEEE Directive
●2006/121/EC, 1907/2006/EC Annex 17 - Reac Directive
B4 Standards
T e EyeMobile Plus complies wit t e following standards:
●FCC part 15, Class B
●ICES-003 Issue 6:2016 Class B
●EN 55032: 2012+AC: 2013 Class B
●EN 55024:2010+A1:2015
●EN 61000-3-2: 2014
●EN 61000-3-3: 2013
●IEC 61000–4-2 Ed. 2.0: 2008
●IEC 61000–4-3 Ed. 3.2: 2010
●IEC 61000–4-4 Ed. 3.0: 2012
●IEC 61000–4-5 Ed. 3.0: 2014
18 Appendix B Compliance Information Tobii Dynavox EyeMobile Plus User’s manual v.1.0 - en-US

●IEC 61000–4-6 Ed. 4.0: 2013
●IEC 61000–4-8 Ed. 2.0: 2009
●IEC 61000–4-11 Ed. 2.0: 2004
●FCC CFR Title 47 Part 15 Subpart B: 2015, Class B
●CISPR 22: 2008, ANSI C63.4: 2014
●AS/NZS CISPR 32: 2013, Class B
Tobii Dynavox EyeMobile Plus User’s manual v.1.0 - en-US Appendix B Compliance Information 19

Appendix C Technical Specifications
Technical Specifications Eye obile Plus
Gaze Data Rate 60 Hz
Data Streams Eye tracking (gaze point, eye position, etc.)
IR image stream at 30 fps
Power Consumption
Full Operation 1.5 W typical average
Processing Unit Tobii EyeC ip™ wit fully embedded processing
Interface USB 2.01(power and signal)
Head ovement Box 2size at distance
@ 45 cm
(@ 17.1″)>20 cm × 20 cm ellipse
>7.9″× 7.9″
@ 50 cm
(@ 19.7″)>25 cm × 20 cm ellipse
>9.8″× 7.9″
@ 65 cm
(@ 25.6″)>40 cm × 30 cm ellipse
>15.7″× 11.8″
@ 80 cm
(@ 31.5″)>35 cm × 35 cm circle
>13.8″× 13.8″
Distance from user to the Eye Tracker 45 cm - 80 cm
18″- 33″
User Calibration
(former tracking robustness) >99%
Detected Gaze
Interaction >30 Hz 99% for 95% of population4
Raw data max frame rate 90% for 95% of population4
Gaze Accuracy
Across 95% of population3<1.9°
Across 90% of population3<1.7°
Across 80% of population3<1.3°
Across 65% of population3<1.0°
Ideal4<0.3°
Gaze Precision
Across 95% of population3<0.4°
Across 90% of population3<0.3°
Across 80% of population3<0.25°
Across 65% of population3<0.2°
Ideal4<0.1°
ax Head ovement Speed
Eye Position 40 cm/s (15.7 in/s)
Gaze Data 10 cm/s (3.9 in/s)
ax Head Tilt >20°
ax Yaw, pitch 25°
20 Appendix C Tec nical Specifications Tobii Dynavox EyeMobile Plus User’s manual v.1.0 - en-US