Tobii Dynavox TD Pilot User manual

TD Pilot
User’s Manual

User’s manual TD Pilot
Version 1.0.5
11/2021
All rights reserved.
Copyright © Tobii Dynavox AB
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form, by any means
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Copyright protection claimed includes all forms and matters of copyrightable material and information allowed by statutory
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displayed on the screen such as screen displays, menus, etc.
The information contained in this document is proprietary to Tobii Dynavox. Any reproduction in part or whole without prior
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Products that are referred to in this document may be either trademarks and/or registered trademarks of the respective
owners. The publisher and the author make no claim to these trademarks.
While every precaution has been taken in the preparation of this document, the publisher and the author assume no
responsibility for errors or omissions, or for damages resulting from the use of information contained in this document or
from the use of programs and source code that may accompany it. In no event shall the publisher and the author be liable
for any loss of profit or any other commercial damage caused or alleged to have been caused directly or indirectly by this
document.
Content subject to change without notice.
Please check Tobii Dynavox website.
www.TobiiDynavox.com for updated versions of this document.
Contact Information:
Tobii Dynavox AB
Karlsrovägen 2D
182 53 Danderyd
Sweden
[phone]
Tobii Dynavox LLC
2100 Wharton Street, Suite 400
Pittsburgh, PA 15203
USA
[phone]
Tobii Dynavox Ltd.
Sheffield Technology Parks
Cooper Buildings
Arundel Street
Sheffield S1 2NS
United Kingdom
[phone]
TingDao Electronics Science & Technology (Suzhou) Co., LTD
Unit 11/12, Floor 3, Building B, No.5 Xinghan Street, SIP, Suzhou
P.R.China 215021
[phone]
The following products are protected by U.S. Patents 7,572,008, 6,659,611, 8,185,845 and 9,996,159:
● TD Pilot Device Identifier: 7340074601769
You can locate the Device Identifier number for the TD Pilot on the label on the back side of the device.
Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple product
(s) identified in the badge, and has been certified by the developer to meet Apple performance standards. Apple is not
responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use
of this accessory with an Apple product may affect wireless performance. Apple, iPad, iPad Air, and iPad Pro are
trademarks of Apple Inc., registered in the U.S. and other countries.

Table of Contents
1 Introduction................................................................................................................................... 6
1.1 Explanation of Admonitions....................................................................................................6
1.2 Symbols and Markings ..........................................................................................................6
1.3 Intended Use ........................................................................................................................9
1.3.1 Intended User Profile..............................................................................................9
1.3.2 Additional Information.............................................................................................9
1.3.3 Portable Use .........................................................................................................9
1.3.4 Mounted Use.......................................................................................................10
1.4 Package Contents...............................................................................................................10
1.4.1 TD Pilot...............................................................................................................10
2 Safety...........................................................................................................................................11
2.1 Avoiding Hearing Damage ..................................................................................................12
2.2 Power Supply and Batteries.................................................................................................12
2.3 Mounting ............................................................................................................................13
2.4 Emergency.........................................................................................................................13
2.5 Infrared ..............................................................................................................................13
2.6 Epilepsy .............................................................................................................................13
2.7 Electricity............................................................................................................................13
2.8 Software.............................................................................................................................14
2.9 Child Safety........................................................................................................................14
2.10 Eye tracking........................................................................................................................14
2.11 Third Party..........................................................................................................................14
3 Overview of the TD Pilot............................................................................................................. 15
3.1 Key Features ......................................................................................................................15
3.2 Product Layout....................................................................................................................15
3.2.1 Ports, Sensors and Device Buttons .......................................................................15
4 Batteries in the TD Pilot .............................................................................................................. 17
4.1 Batteries.............................................................................................................................17
4.2 Charging the TD Pilot ..........................................................................................................17
4.2.1 The Status LED Behavior .....................................................................................17
4.3 Changing the Battery...........................................................................................................17
5 Using the TD Pilot....................................................................................................................... 18
5.1 Starting the TD Pilot ............................................................................................................18
5.2 Shutting Down the TD Pilot ..................................................................................................18
5.3 First Start Up ......................................................................................................................18
5.4 Setting Up Eye Gaze Access ...............................................................................................18
5.4.1 Configuring the iPadOS for Gaze Access...............................................................18
5.4.2 Setting up AssistiveTouch.....................................................................................19
5.4.3 Customizing the AssistiveTouch Menu...................................................................20
5.4.4 Configuring Dwell Control .....................................................................................21
5.4.5 Waking and Unlocking Your iPad ..........................................................................21
5.5 Using Apps with AssistiveTouch (if Applicable) ......................................................................21
5.5.1 Accessing the AssistiveTouch Menu......................................................................22
5.5.2 Taking a Break When Needed...............................................................................23
5.5.3 Using the iPad with your Eyes...............................................................................23
5.5.4 Moving the AssistiveTouch Button .........................................................................24

5.5.5 Choosing Appropriate Apps ..................................................................................24
5.6 Using Eye tracking .............................................................................................................24
5.6.1 Positioning ..........................................................................................................24
5.6.2 Tips for Outdoor Usage ........................................................................................25
5.6.3 Track Box............................................................................................................25
5.6.4 Track Status ........................................................................................................26
5.7 Using the Adjustable Stand..................................................................................................26
5.8 Using the Partner Window ...................................................................................................27
5.9 Adjusting the Volume...........................................................................................................27
6 TD CoPilot .................................................................................................................................. 28
6.1 Calibration .........................................................................................................................28
6.1.1 Start Calibration...................................................................................................28
6.2 Accuracy ...........................................................................................................................29
6.3 Settings .............................................................................................................................29
6.3.1 Calibration ..........................................................................................................29
6.3.2 Battery ...............................................................................................................30
6.3.3 Assistive Touch ...................................................................................................31
6.3.4 Help ...................................................................................................................32
6.3.5 About .................................................................................................................32
7 Product Care............................................................................................................................... 34
7.1 Temperature & Humidity ......................................................................................................34
7.1.1 General Use - Operating Temperature ...................................................................34
7.1.2 Transportation and Storage ..................................................................................34
7.2 Cleaning of the TD Pilot Device............................................................................................34
7.3 Placement ..........................................................................................................................34
7.4 Transporting the TD Pilot Device ..........................................................................................34
7.5 Disposing of the Batteries ....................................................................................................35
7.6 Disposing of the TD Pilot Device...........................................................................................35
Appendix A Support, Warranty, Training Resources and Trouble-shooting................................... 36
A1 Customer Support...............................................................................................................36
A2 Warranty ............................................................................................................................36
A3 Training Resources .............................................................................................................36
A4 Trouble-shooting Guide .......................................................................................................37
A4.1 If the TD Pilot does not Power up ..........................................................................37
A4.2 How do I carry out a Power Reset on the TD Pilot? .................................................37
A4.3 How can I tell if the TD Pilot Base is Connected to the iPadOS Device? ...................37
A4.4 Refining Eye Gaze ...............................................................................................37
Appendix B Compliance Information .............................................................................................. 39
B1 FCC Statement...................................................................................................................39
B1.1 For P15B Equipment............................................................................................39
B1.2 For Portable Devices............................................................................................39
B2 CE Statement .....................................................................................................................39
B3 Directives and Standards.....................................................................................................39
Appendix C Status LED Information ............................................................................................... 41
Appendix D Technical Specifications .............................................................................................. 42
D1 Standard TD Pilot................................................................................................................42
D2 Device Power Adapter.........................................................................................................43
D3 Battery pack .......................................................................................................................43
D4 Eye Tracker ........................................................................................................................43

Appendix E Guidance and Manufacturer’s Declaration.................................................................. 45
Appendix F Approved Accessories................................................................................................. 48
Appendix G Local Certification Partners......................................................................................... 49

1 Introduction
Thank you for purchasing a TD Pilot device from Tobii Dynavox!
To ensure the optimal performance of this product, please take the time to read this manual carefully.
The TD Pilot device is available in one size.
The TD Pilot is a Eye tracking device with an Apple iPad 12.9” running iPadOS version 15.1 or later.
This User’s Manual covers:
● The TD Pilot device.
This User’s Manual does not cover:
● The Eye tracking functions.
1.1 Explanation of Admonitions
In this manual we use five (5) levels of admonitions as follows:
The Note symbol is used for notifying the user of something important or of something that needs special
attention.
The Tips symbol is used for notifying the user of something they might not have thought of.
The Caution symbol is used to inform of something that could cause harm to, or malfunction of, the equipment.
The Warning symbol is used to inform of something in which there is a conceivable risk of harm to the user if the
Warning is ignored.
The High Volume symbol is used to inform of something that can cause damage to hearing.
1.2 Symbols and Markings
This section provides information about the symbols that are used on the TD Pilot, its accessories or packaging.
Symbol or Markings Description
Stand-by.
SW1
3.5 mm Switch port 1.
SW2
3.5 mm Switch port 2.
Power Connector.
Head phone jack 3.5 mm.
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Symbol or Markings Description
Dispose of in accordance with your country's
requirements.
CE is the abbreviation of the European Communities and
this mark tells customs officials in the European Union that
the product complies with one or more of the EC
Directives.
The UKCA (UK Conformity Assessed) marking is a UK
product marking that is used for goods being placed on the
market in Great Britain (England, Wales and Scotland). It
covers most goods which previously required the CE
marking.
This mark is a certification mark employed on electronic
products manufactured or sold in the United States which
certifies that the electromagnetic interference from the
device is under limits approved by the Federal
Communications Commission.
Mark representing compliance with regulatory
requirements in Russia, Kazakhstan, and Belarus.
The Mark indicates compliance of electronic appliances
such as IT and Audio/Video Equipment with NOM (Normas
Oficiales Mexicanas) standards for safety in Mexico.
Japanese certification for electrical/electronic appliances
and components.
The Technical Conformity Mark is a proof that the radio
equipment conforms to the technical regulations specified
in the Radio Law in Japan.
Conforms to relevant Japanese EMC requirements.
IC
IC is the abbreviation of the Industry Canada and this
mark tells customs officials in Canada that the product
complies with one or more of the Canadian standards.
UL Classification Marks for Canada and the United States.
Recognized component mark for Canada and the United
States.
Follow Instructions for Use.
Consult User´s Manual.
Recyclable material.
Recyclable material in Taiwan.
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Symbol or Markings Description
Conforms to relevant Australian EMC requirements.
Manufacturer.
Reference number.
Serial Number.
Safety Class II equipment (reinforced insulation).
This mark shows the pin out polarity on the AC/DC Power
Adapter.
IP53
Enclosure ingress protection code per IEC 60529.
China Compulsory Certificate.
The most recognized International Safety mark. This
safety listing signifies that the product was tested to
IEC60601–1.
5
Recycling in China.
China RoHS compliance.
RoHS directive compliance.
The new DOE Level VI efficiency standard mandates
that No-Load power consumption does not exceed 0.100
W for EPS ranging from <1 W to ≤ 49 W and does not
exceed 0.210W for EPS >49W to ≤250W.
The CB Scheme is an international program created by
the International Electrotechnical Commission for
Electrical Equipment (IECEE) for the acceptance of
product safety test results among participating laboratories
and certification organizations around the world.
Warning.
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1.3 Intended Use
The TD Pilot is intended primarily as a speech generating device. The TD Pilot is intended to provide, and act as, a
compliment for everyday communication for people who have challenges in their ability to speak due to injury, disability or
illness. This intended use is reflected in design features such as long-lasting batteries, superior sound quality, high
durability and alternative input methods including Tobii Eye tracking.
Contraindication: The TD Pilot device should never be, for the user, the only means of communicating
important information.
In case of failure of the TD Pilot device, the user cannot communicate using it.
1.3.1 Intended User Profile
The primary users of the TD Pilot are those individuals who, due to physical and/or cognitive conditions, require an AAC
device for speech and eye tracking. It is appropriate for users of all ages.
1.3.2 Additional Information
The TD Pilot is an Augmentative and Alternative Communication (AAC) product, a purpose-built Speech Generating
Device (SGD) designed to provide to its users increased communication ability and greater independence.
The TD Pilot device is intended to be used standing upright on an appropriate surface or on a mounting arm.
The TD Pilot is designed primarily for face-to-face communication and secondarily for long distance communication, and
computer access. The TD Pilot allows the user to communicate via text or symbols to generate text-to-speech or play back
recorded messages for face-to-face communication depending on the communication app utilized. The user can also
display their messages on the outwards facing display on the back of the device.
The TD Pilot allows users to compose text messages and users can pay to unlock additional features such as e-mail,
Skype or Facebook.
With the TD Pilot, users have the freedom and flexibility provided via the Apple iPadOS environment.
The TD Pilot meets the definition for medical equipment and is registered as a Class I medical device with the Swedish
Medical Products Agency, and as Class II durable medical equipment with the US FDA. The TD Pilot is available in one
size suitable for Apple iPad 12.9” running iPadOS version 15.1 or later. The TD Pilot device does not sustain or support
life. In case of failure of the TD Pilot device, the user should have a low-tech backup solution for communication.
1.3.3 Portable Use
A portable TD Pilot can be used in two (2) different positions.
● Upright orientation
● Mounted (see section 1.3.4 Mounted Use)
Upright Orientation
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1.3.4 Mounted Use
The mounting plate on the device connects to Connect IT/REHAdapt mounts. If using a Daessy mount, an adapter plate is
needed.
1.4 Package Contents
It is recommended to keep the original packaging materials for the TD Pilot.
If the device needs to be returned to Tobii Dynavox for Warranty-related issues or repair, it is beneficial that the
original packaging or equivalent is used for shipping. Most shipping carriers require at least 2 inches of packing
material around the device.
Note: Due to Joint Commission regulations, any shipping materials (including boxes) sent to Tobii Dynavox must
be discarded.
1.4.1 TD Pilot
The items below are included with your TD Pilot package:
● TD Pilot
– 1 Apple iPad
– 1 TD Pilot Base with built-in Tobii IS5L Eye Tracker.
– 1 TD Pilot Case for Apple iPad Pro 5th generation (Market dependent)
– Connection Cable USB-C to USB-C
– Pre-Installed Battery
– Pre-installed ConnectIT/Rehadapt mount plate
● Charger with cable
● Connection cable Lighting to USB C
● Phillips Screw driver
● Getting Started Guide
● Safety and compliance
● Adjustable Bracket
Outer box
● Software Training cards
● Warranty document
● iPad Box (without iPad)
● Carry Bag (Market dependent)
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