TOPRO Troja 2G User manual

Seite 1 von 4
TOPRO GmbH Geschäftsleitung: Rune Midtun DnBNOR Hamburg
Bahnhofstraße 26d Prokurist: Matthias Mekat, Markus Hammer BLZ: 202 201 00
82256 Fürstenfeldbruck HRB 179583, AG München Kto-Nr.: 50272008
Tel.: [phone] USt.-IdNr.: DE267603193 BIC: DNBADEHX
Fax: [phone] [email protected] ·www.topro.de IBAN: DE39202201000050272008
TOPRO GmbH · Bahnhofstraße 26d · 82256 · ürstenfeldbruck
abian Haberkorn
Bahnhofstraße 26d
82256 ürstenfeldbruck
Tel. <08141-5588939-75
ax <08141-5588939-22
e-mail <[email protected]
www.topro.de
Important safety notice
Within this notice we inform you about a corrective measurement
regarding
the parking brake of the rollator TOPRO Troja 2G
ürstenfeldbruck, 04.08.2015
From:
TOPRO GmbH
Bahnhofstraße 26d
82256 ürstenfeldbruck
Tel.[phone]
To: Every user and seller of the rollator TOPRO Troja 2G
Affected products:
Rollator TOPRO Troja 2G. Size M until serial number 156 531 152. Size S until serial number
156 670 071.
Dear User or Seller of the rollator TOPRO Troja 2G,
Within this notice we inform you about a fact concerning the parking brake of the rollator
TOPRO Troja 2G.

Seite 2 von 4
TOPRO GmbH Geschäftsleitung: Rune Midtun DnBNOR Hamburg
Bahnhofstraße 26d Prokurist: Matthias Mekat, Markus Hammer BLZ: 202 201 00
82256 Fürstenfeldbruck HRB 179583, AG München Kto-Nr.: 50272008
Tel.: [phone] USt.-IdNr.: DE267603193 BIC: DNBADEHX
Fax: [phone] [email protected] ·www.topro.de IBAN: DE39202201000050272008
Descriptions of the challenge including the detected cause:
An observation of the TOPRO warranty cases run in spring 2015 has shown that on the model
2G a fast wear and tear of the parking brake lever can lead to a potential malfunction of the
parking brake itself. After an average usage period of 12 months the malfunction is likely to
happen. Thereby the brake lever that runs inside of the brake case does not lock accurately
whilst being pushed down by the user. The active brake activated by the finger pull is not
affected.

Seite 3 von 4
TOPRO GmbH Geschäftsleitung: Rune Midtun DnBNOR Hamburg
Bahnhofstraße 26d Prokurist: Matthias Mekat, Markus Hammer BLZ: 202 201 00
82256 Fürstenfeldbruck HRB 179583, AG München Kto-Nr.: 50272008
Tel.: [phone] USt.-IdNr.: DE267603193 BIC: DNBADEHX
Fax: [phone] [email protected] ·www.topro.de IBAN: DE39202201000050272008

Seite 4 von 4
TOPRO GmbH Geschäftsleitung: Rune Midtun DnBNOR Hamburg
Bahnhofstraße 26d Prokurist: Matthias Mekat, Markus Hammer BLZ: 202 201 00
82256 Fürstenfeldbruck HRB 179583, AG München Kto-Nr.: 50272008
Tel.: [phone] USt.-IdNr.: DE267603193 BIC: DNBADEHX
Fax: [phone] [email protected] ·www.topro.de IBAN: DE39202201000050272008
TOPRO GmbH corrects in two steps.
A) ollowing the prooven mechanical example of the braking housing and braking lever of the
Troja Classic also the 2G received the above modified V4A steel pin in October 2014. Now the
braking lever made from PA 6.6 runs directly on the V4A steel pin, reducing the wear and tear
result.
B) Once a warranty claim occurs TOPRO GmbH reacts professional, means substitutes the
whole braking beam and lever on both sides left/right.
Kindly take notice that the active brake is not negatively affected.
What measurements are mandatory?
As soon as you get notice of the described warranty claim, please contact the TOPRO
customer service. This way the rollator can be put in order with the help of the modified
spare part. You can dispose the exchanged parts.
Spreading the content of this saftey notice:
Please take necessary actions to inform your organisation that all users and sellers do know
about the above described safety notice. Kindly also inform third parties by sending out the
safety notice. We kindly ask you to safe this information until the measurements have taken
place.
Contact person:
or any inqueries please contact:
TOPRO Industri AS
Frode Kojen
Kvalitetssjef/Quality Manager
Rambekkvegen 7, NO-2816 Gjøvik
Tlf: [phone]
E-post: [email protected]
Or:

Seite 5 von 4
TOPRO GmbH Geschäftsleitung: Rune Midtun DnBNOR Hamburg
Bahnhofstraße 26d Prokurist: Matthias Mekat, Markus Hammer BLZ: 202 201 00
82256 Fürstenfeldbruck HRB 179583, AG München Kto-Nr.: 50272008
Tel.: [phone] USt.-IdNr.: DE267603193 BIC: DNBADEHX
Fax: [phone] [email protected] ·www.topro.de IBAN: DE39202201000050272008
TOPRO GmbH
abian Haberkorn
Produktmanager
Bahnhofstrasse 26 d, 82256 ürstenfeldbruck
Tel: [phone]
E-Mail: [email protected]
The signer confirms that a copy of this information has also been shared with the public
authority BfArM.
Yours sincerely,
Produktmanager und Sicherheitsbeauftragter
TOPRO GmbH