Toshiba e-studio2309a User manual

MULTIFUNCTIONAL DIGITAL SYSTEMS
User’s Guide

©2015 TOSHIBA TEC CORPORATION All rights reserved
Under the copyright laws, this manual cannot be reproduced in any form without prior written permission of TTEC.

Preface 1
Preface
How to read this manual
Thank you for purchasing the TOSHIBA multifunctional digital systems. This manual describes how to use,
perform maintenance, and fix problems for this equipment. Be sure to read this manual before using this
equipment. Keep this manual handy and retain it for future reference.
Symbols in this manual
To ensure correct and safe use of this equipment, this manual describes safety precautions according to the
three levels shown below.
You should fully understand the meaning and importance of these items before reading this manual.
Other than the above, this manual also describes information that may be useful for the operation of this
equipment with the following signage:
Description of original/paper direction
Paper or originals of A4 or B5/LT size can be placed either in a portrait direction or in a landscape direction. In
this manual, “-R” is added to this paper size when this size of paper or original is placed in a landscape
direction.
e.g.) A4/LT size original on the original glass
Paper or originals of A3 or B4/LD or LG size can only be placed in a landscape direction, therefore “-R” is not
added to these sizes.
Screens
In this manual, the screens and the operation procedures in Windows are described for Windows 7.
The details on the screens may differ depending on how the equipment is used, such as the status of the
installed options, the OS version and the applications.
The illustration screens used in this manual are for paper in the A/B format. If you use paper in the LT
format, the display or the order of buttons in the illustrations may differ from that of your equipment.
Indicates a potentially hazardous situation which, if not avoided, could result in death,
serious injury, or serious damage, or fire in the equipment or surrounding assets.
Indicates a potentially hazardous situation which, if not avoided, may result in minor or
moderate injury, partial damage of the equipment or surrounding assets, or loss of data.
Indicates information to which you should pay attention when operating the equipment.
Describes handy information that is useful to know when operating the equipment.
Pages describing items related to what you are currently doing. See these pages as
required.
Placed in a portrait direction: A4/LT Placed in a landscape direction: A4-R/LT-R

2 Preface
Trademarks
The official name of Windows Vista®is Microsoft Windows Vista Operating System.
The official name of Windows®7 is Microsoft Windows 7 Operating System.
The official name of Windows®8 is Microsoft Windows 8 Operating System.
The official name of Windows Server®2008 is Microsoft Windows Server 2008 Operating System.
The official name of Windows Server®2012 is Microsoft Windows Server 2012 Operating System.
Microsoft, Windows, and the brand names and product names of other Microsoft products are trademarks
of Microsoft Corporation in the US and other countries.
Apple, Macintosh, Mac, Mac OS, Safari, and TrueType are trademarks of Apple Inc.
Adobe®, Acrobat®, Reader, and PostScript®are trademarks of Adobe Systems Incorporated.
Mozilla®, Firefox®and the Firefox logo®are trademarks or registered trademarks of Mozilla Foundation in
the U.S. and other countries.
e-STUDIO, e-BRIDGE, and TopAccess are trademarks of Toshiba Tec Corporation.
Other company and product names given in this manual or displayed in this software may be the
trademarks of their respective companies.
Lineup of our manuals
These manuals are provided for the operation of the e-STUDIO2309A/2809A. Select and read the manual
best suited to your needs. This manual is the User’s Guide.
Safety Information (Printouts)
This manual describes the necessary precautions for use. For your added security, be sure to read this
manual first.
Quick Guide (Printouts)
This manual describes the components, preparations, basic operations, and troubleshooting for the
equipment.
User’s Guide (PDF file, this manual)
This manual describes preparations for using the e-STUDIO2309A/2809A, and how to use functions such as
copying, printing, and scanning. It also describes maintenance and troubleshooting for the problems that
could occur while you are using the equipment.
Software Installation Guide (PDF file)
This manual describes how to install and uninstall printer and scanner drivers.
TopAccess Guide (PDF file)
This manual describes how to use the co-packed utility “TopAccess”. The settings and management of the
equipment can be done using a Web browser.
Fax Guide (PDF file)
This manual describes how to use the Fax functions. Various functions both basic and advanced regarding
Fax transmission/reception are available.
Help menu for client software
To run the following client software, refer to the Help menu of each:
Printer driver
Scan driver
N/W-Fax driver
e-STUDIO Scan Editor
To read manuals in the PDF file format
This manual in the PDF (Portable Document Format) can be displayed/printed using Adobe Reader or Adobe
Acrobat Reader. If neither is installed in your computer, download one of them. This can be done via the
website of Adobe Systems Incorporated.

Preface 3
Recommended toner cartridges
To assure optimal printing performance, we recommend that you use only genuine TOSHIBA toner cartridges.
If you use a TOSHIBA-recommended toner cartridge, you can utilize the following three functions of this
equipment:
Cartridge detecting function: This function checks if the toner cartridge is correctly installed and notifies
you if it is not.
Toner remaining check function: This function notifies you when there is little toner remaining in the
cartridge, as well as notifying your authorized service representative automatically by remote service.
Image quality optimization function: This function controls image quality according to the characteristics
of the toner to be used and enables you to print images of an optimal quality.
If you are using a toner cartridge other than the one we recommend, the equipment may not be able to detect
whether it is installed or not. Therefore, even if the toner cartridge is correctly installed, the error message
“ERROR: TONER” appears on the LCD screen and printing may not be performed. You may also not be able
to utilize the image quality optimization function, the toner remaining check function, and the remote service
function which notifies your service representative automatically.
If you are using a toner cartridge other than the one we recommend, toner is not recognized. If this is a
problem for you, please contact your service representative. Remember you will not be able to utilize the
Toner remaining check function and Image quality optimization function as we mentioned.

CONTENTS 5
CONTENTS
Preface....................................................................................................................................... 1
Chapter 1 PREPARATION
Components............................................................................................................................ 10
Front/Left side/Inner side..................................................................................................... 10
Right side ............................................................................................................................ 12
Configuration of options....................................................................................................... 13
Control panel ....................................................................................................................... 14
Main screen (Copy) ............................................................................................................. 17
Preparation 1 - Turning Power ON........................................................................................ 18
Turning on ........................................................................................................................... 18
Saving energy when not in use - Energy saving mode - ..................................................... 19
Preparation 2 - Loading Paper .............................................................................................. 20
Acceptable paper types ....................................................................................................... 20
Recommended paper .......................................................................................................... 22
Loading paper in the drawer/Paper Feed Unit..................................................................... 24
Loading paper in the drawers of Paper Feed Pedestal ....................................................... 27
Loading paper on the bypass tray ....................................................................................... 30
Loading an envelope on the bypass tray............................................................................. 32
Preparation 3 - Registering Paper Size and Type................................................................ 35
Chapter 2 COPY FUNCTIONS
Basic Copy Procedure ........................................................................................................... 38
Acceptable originals ............................................................................................................38
Copying originals................................................................................................................. 39
Copy Settings ......................................................................................................................... 45
Adjusting the exposure ........................................................................................................ 45
Selecting the original mode ................................................................................................. 46
Selecting the paper .............................................................................................................47
Enlarging or reducing the copy size .................................................................................... 49
Sorting pages ...................................................................................................................... 54
Copying two or four pages on each sheet ........................................................................... 56
Copying both sides of a card on a sheet ............................................................................. 58
Erasing the shadow on edges ............................................................................................. 60
Copying right and left pages separately .............................................................................. 61
Shifting the pages to the right or left.................................................................................... 62
Copying on one or both sides.............................................................................................. 63
Adding a page number and date/time on the copied paper................................................. 66
Removing blank pages ........................................................................................................ 66
Copying different sizes in one go ........................................................................................ 67
Image direction .................................................................................................................... 68
Continuing the scanning for a copy ..................................................................................... 69
Confirming the current function settings .............................................................................. 70
Using Templates (Copy) ........................................................................................................ 71
Registering the templates.................................................................................................... 71
Recalling a template............................................................................................................72
Chapter 3 PRINT FUNCTIONS (Windows)
Before Using the Printer Driver............................................................................................. 74

6 CONTENTS
Configuring the options........................................................................................................ 74
Setting the department code ............................................................................................... 78
Printing From Application ..................................................................................................... 80
Considerations and limitations............................................................................................. 80
How to print ......................................................................................................................... 80
Status Monitor ........................................................................................................................ 82
Monitoring the print status and reporting print errors........................................................... 82
Setting up Print Options ........................................................................................................83
How to set up ...................................................................................................................... 83
Print options ........................................................................................................................ 87
Printing With Best Functions for Your Needs ................................................................... 105
Layout and finishing options in [Basic] tab menu .............................................................. 105
Layout and finishing options in [Finishing] tab menu......................................................... 106
Finishing options in [Effect] tab menu................................................................................ 110
Chapter 4 PRINT FUNCTIONS (Mac OS X)
Printing from Application .................................................................................................... 114
Considerations and limitations........................................................................................... 114
How to print ....................................................................................................................... 114
Setting up Print Options ...................................................................................................... 116
[Page Setup] options ......................................................................................................... 116
[Print] options .................................................................................................................... 119
Chapter 5 SCAN FUNCTIONS
Scanning From Application................................................................................................. 132
How to scan....................................................................................................................... 132
Setting up Scan Options...................................................................................................... 134
Scan options...................................................................................................................... 134
Scanning from the equipment on the network................................................................... 136
Scanning from the equipment connected by USB cable ................................................... 137
Using the Easy Set feature................................................................................................ 137
Scanning from e-STUDIO Scan Editor................................................................................ 139
Features of e-STUDIO Scan Editor ................................................................................... 139
Application window ............................................................................................................ 139
File window for the scanned images ................................................................................. 143
Setting the preferences ..................................................................................................... 146
Scan to E-Mail ....................................................................................................................... 150
Procedure for Scan to E-Mail ............................................................................................ 150
Scan to File ........................................................................................................................... 153
Procedure for Scan to File................................................................................................. 153
Scan to USB Memory ........................................................................................................... 156
Procedure for Scan to USB Memory ................................................................................. 156
Scan Settings........................................................................................................................ 159
Selecting the color mode................................................................................................... 159
Selecting the resolution ..................................................................................................... 159
Scanning the 2-sided originals .......................................................................................... 160
Selecting the original size.................................................................................................. 160
Scanning different sizes in one go..................................................................................... 161

CONTENTS 7
Selecting the original mode ............................................................................................... 161
Selecting the orientation .................................................................................................... 162
Selecting the compression ratio ........................................................................................ 162
Removing blank pages ...................................................................................................... 163
Adjusting the exposure ...................................................................................................... 163
Continuing the scanning.................................................................................................... 164
Specifying E-mail Addresses............................................................................................. 164
Character entry.................................................................................................................. 167
Scan speed ....................................................................................................................... 168
Using Templates (Scan)....................................................................................................... 169
Registering the templates.................................................................................................. 169
Recalling a template.......................................................................................................... 170
Chapter 6 VARIOUS FUNCTIONS
Copy Menu List..................................................................................................................... 172
Copy menu items............................................................................................................... 172
Scan Menu List ..................................................................................................................... 173
Scan menu items............................................................................................................... 173
Network Menu List................................................................................................................ 176
NIC status.......................................................................................................................... 176
Setting the Ethernet speed................................................................................................ 176
Setting the TCP/IP protocol............................................................................................... 177
Setting the HTTP network service ..................................................................................... 178
User Functions Menu List.................................................................................................... 179
User functions menu items ................................................................................................ 180
Department Management..................................................................................................... 192
Job Status ............................................................................................................................. 194
JOB STATUS menu items................................................................................................. 194
Chapter 7 TROUBLESHOOTING
When This Message Appears.............................................................................................. 200
Paper Misfeed ....................................................................................................................... 202
Find the position of paper misfeeds................................................................................... 202
When paper misfeeds occur frequently ............................................................................. 202
When removing misfed paper............................................................................................ 202
Paper misfeeds on the Reversing Automatic Document Feeder (RADF) ......................... 203
Paper misfeeds on the bypass tray ................................................................................... 205
Paper misfeeds inside of the side cover............................................................................ 206
Paper misfeeds within the Paper Feed Unit ...................................................................... 209
Paper misfeeds within the Paper Feed Pedestal............................................................... 210
Replacing Toner Cartridge .................................................................................................. 211
When a message for replacement appears....................................................................... 211
Before Calling Service Technician...................................................................................... 214
General operation.............................................................................................................. 214
Toner-related items ........................................................................................................... 215
Original/Paper-related items.............................................................................................. 215
Image trouble .................................................................................................................... 216

8 CONTENTS
Chapter 8 MAINTENANCE AND INSPECTION
Regular Cleaning .................................................................................................................. 218
Cleaning Charger.................................................................................................................. 219
Chapter 9 Appendix
e-STUDIO2309A/2809A Specifications ............................................................................... 222
Continuous copying speed ................................................................................................ 223
Specifications of Options .................................................................................................... 224
Packing List .......................................................................................................................... 226
Copying Function Combination Matrix .............................................................................. 227
Combination matrix............................................................................................................ 227
INDEX ................................................................................................................................................................... 229

1.PREPARATION
Components ........................................................................................................................... 10
Front/Left side/Inner side......................................................................................................................................10
Right side .............................................................................................................................................................12
Configuration of options .......................................................................................................................................13
Control panel ........................................................................................................................................................14
Main screen (Copy) ..............................................................................................................................................17
Preparation 1 - Turning Power ON ........................................................................................ 18
Turning on ............................................................................................................................................................18
Saving energy when not in use - Energy saving mode - ......................................................................................19
Preparation 2 - Loading Paper .............................................................................................. 20
Acceptable paper types ........................................................................................................................................20
Recommended paper ...........................................................................................................................................22
Loading paper in the drawer/Paper Feed Unit......................................................................................................24
Loading paper in the drawers of Paper Feed Pedestal ........................................................................................27
Loading paper on the bypass tray ........................................................................................................................30
Loading an envelope on the bypass tray..............................................................................................................32
Preparation 3 - Registering Paper Size and Type................................................................ 35

1 PREPARATION
10 Components
Components
Front/Left side/Inner side
1. Reversing Automatic Document Feeder (RADF) (optional)
The stack of originals is scanned one sheet at a time. Both sides of the originals can be scanned. A
maximum of 50 sheets (80 g/m2or 20 lb. Bond) can be placed in one go. (The maximum number of sheets
that can be set may vary depending on the media type of the originals.)
P.202 “Paper Misfeed”
2. Platen sheet
P.218 “Regular Cleaning”
3. Original glass
Place the book-type originals and special paper such as overhead transparencies or tracing paper, as well
as plain paper.
4. Control panel
Make settings to use the various functions on this equipment.
P.14 “Control panel”
5. Toner cartridge
For the recommended toner cartridges, refer to the Safety Information.
P.211 “Replacing Toner Cartridge”
6. Front cover
Open this when you replace the toner cartridge.
P.211 “Replacing Toner Cartridge”
7. Drawer
Place up to 250 sheets of plain paper (80 g/m2or 20 lb. Bond).
P.24 “Loading paper in the drawer/Paper Feed Unit”
8. Paper Feed Unit (optional)
Use the Paper Feed Unit to add the second drawer. A maximum of 250 sheets (80 g/m2or 20 lb. Bond) of
plain paper can be placed in one go.
1
4
5
6
7
8
9
10
17
16
14
12
13
11
2
3
20
19
18
15

1.PREPARATION
Components 11
1 PREPARATION
9. Paper Feed Pedestal (optional)
Use the Paper Feed Pedestal to add one drawer. The Drawer Module can be installed in this device. A
maximum of 550 sheets (80 g/m2 or 20 lb. Bond) can be placed in one go.
10.Drawer Module (optional)
Use this to add one more drawer to the Paper Feed Pedestal (optional). A maximum of 550 sheets (80 g/
m2 or 20 lb. Bond) can be placed in one go.
11.Receiving tray
12.Paper exit stopper
Stops large paper from sliding out of the receiving tray.
13.Power switch
Turns the power ON or OFF.
P.18 “Preparation 1 - Turning Power ON”
14.AC-IN terminal (rear)
Connect the power cable supplied with the equipment.
15.TEL (optional)
Connect to an external telephone.
For details on how to use the Fax functions, see the following manual.
Fax Guide
16.Network interface connector
Use this connector when connecting this equipment to a network.
17.USB terminal (4-pin)
Connect to your PC using a commercially available USB cable.
Use a USB2.0 Hi-Speed certified cable: USB cable supporting the USB2.0 Hi-Speed mode (480
Mbps of transfer speed) certified by the USB Implementers Forum.
Connect the equipment with a PC directly by the USB cable. When it is connected with a PC via a
USB hub, the equipment may not be recognized.
18.LINE (optional)
Connect to the public switched telephone network.
For details on how to use the Fax functions, see the following manual.
Fax Guide
19.Scanning area
The data of originals transported from Reversing Automatic Document Feeder are scanned here.
P.218 “Regular Cleaning”
20.Original scale
Confirm the size of an original placed on the original glass.

1 PREPARATION
12 Components
Right side
1. Platen Cover (optional)
Close this before start copying or scanning.
2. Side cover
3. Bypass tray
Place special paper such as thick paper, overhead transparencies, or tracing paper.
P.30 “Loading paper on the bypass tray”
P.32 “Loading an envelope on the bypass tray”
4. USB port
Connect a USB device to store scanned data or print files stored in the USB device.
2
3
1
4

1.PREPARATION
Components 13
1 PREPARATION
Configuration of options
The available options are listed below. Contact your service technician or service representative for details.
Main body
Reversing Automatic
Document Feeder
(MR-3029)
Platen Cover
(KA-2507PC)
Wireless LAN Module
(GN-1080)
Fax Kit
(GD-1360)
Paper Feed Unit
(MY-1043)
Drawer Module
(MY-1044)
Paper Feed Pedestal
(KD-1039)
Desk
(MH-2507)
PostScript Kit
(GA-1340)

1 PREPARATION
14 Components
Control panel
The functions and indications of the button vary depending on the region. The illustrations show the control
panel for Europe and the Americas unless they are specified.
For Europe and the Americas
For regions other than Europe and the Americas
1. [MONITOR] button
Use this button to dial the number without picking up the handset of the external telephone.
2. [PAUSE] button
Use this button to inset a pause (of approximately 2 seconds) while dialing a fax number. Available only
when the Fax Unit (optional) is installed.
5
4321
1415
18
20
2223
19
2124252627
1311109
17 16
7 86 12
5
4321
1415
18
20
2223
19
2124252627
1311109
17 16
7 86 12

1.PREPARATION
Components 15
1 PREPARATION
3. [ADDRESS BOOK] button
Use this to display the Address book. Available only when the Fax Unit (optional) is installed.
4. [RESOLUTION] button
Use this to select the resolution for sending a fax. Available only when the Fax Unit (optional) is installed.
5. One Touch button
Speed button for sending a fax. Available only when the Fax Unit (optional) is installed.
6. [COPY] button
Press this button to use the copy functions.
7. [SCAN] button
Press this button to use the scan functions.
8. [FAX] button
Press this button to use the Fax functions. Available only when the Fax Unit (optional) is installed.
For details on how to use the Fax functions, see the following manual.
Fax Guide
9. [USER FUNCTIONS] button
Changes the equipment’s default settings.
P.179 “User Functions Menu List”
10.[JOB STATUS] button
Displays the processing status of print, scan, or fax, as well as allowing you to view the performance
history and delete the job.
P.194 “Job Status”
For details on how to use the Fax functions, see the following manual.
Fax Guide
11.[SETTINGS] button
Displays the current settings.
12.[TEMPLATE] button
Creates and recalls template settings.
P.71 “Using Templates (Copy)”
P.169 “Using Templates (Scan)”
13.[ENERGY SAVER] button
Enters into the energy saving mode.
14.[FUNCTION CLEAR] button
Restores all the selected functions to the defaults.
15.[CLEAR/STOP] button
Clears the number entered with the digital keys such as the number of copies, as well as cancels scanning
or copying the original.
16.[START] button
Starts the copying, scanning or faxing operation.
17.Digital keys
Enters numbers such as the number of copies, password or fax number.
18.[OK] button
Determines the items or operations selected in each menu.

1 PREPARATION
16 Components
19. button
- Press this button on menu screens to move to an item on the right or increase the setting.
- Press this button once on the main screen (Copy) to show the “EXPOSURE” screen for Europe and the
Americas, or the “ID CARD” screen for regions other than Europe and the Americas.
P.42 “Using the “EXPOSURE” or “ID CARD” function quickly”
- Press this button once on the main screen (Fax) to send a fax to multiple destinations. Available only
when the Fax Unit (optional) is installed.
20. button
Press this button on menu screens to move to the item above. If you press this button when the top menu
item is highlighted, the bottom menu item is displayed.
21. button
Press this button on menu screens to move to the item below. If you press this button when the bottom
menu item is highlighted, the top menu item is displayed.
22. button
Press this button once on the main screen (Copy) to show the “ORIGINAL MODE” screen. Press it on
menu screens to move to an item on the left or decrease the setting.
P.44 “Selecting “ORIGINAL MODE” quickly”
23.[CANCEL] button
Cancels the current settings and returns to the previous item.
24.Alert lamp
Blinks or lights in case of an error.
25.[DATA] lamp
This lamp blinks while print data is being received or fax data is being sent and received.
26.LCD screen
Confirms each menu and error messages.
P.17 “Main screen (Copy)”
27.[DRAWER] button/lamps
Use this button to select a drawer or the bypass tray to be used as a paper source. The lamp of the paper
source currently selected is lit. The lamp blinks when the selected drawer or tray is running out of paper.
When paper in the drawer or on the bypass tray has run out, see the following page to add paper.
P.20 “Preparation 2 - Loading Paper”

1.PREPARATION
Components 17
1 PREPARATION
Main screen (Copy)
Appears after the power of the equipment is turned ON and the warm-up is finished. This screen is called
“main screen (Copy)”. This screen also appears when the AUTO CLEAR function has worked.
1. Message
Displays the current status or error messages.
2. Paper size
Displays the paper size specified for the drawer or the bypass tray.
3. Copy quantity
Displays the number of copies.
4. Scroll icon
Displays or that you can press on the current screen or menu.
5. Original mode
Displays the mode to copy the original.
6. Exposure
Displays the copy density.
7. Reproduction ratio
Displays the reproduction or zoom ratio to copy.
This function returns all settings to default without the need to press [FUNCTION CLEAR] on the control
panel. It works when a specified period of time has passed since the last paper exit or the last entry of any
button.
P.182 “GENERAL”
A4
1
READY
100%
AUTO EXPOSURE
TEXT/PHOTO
2
5
6
13
7
4

1 PREPARATION
18 Preparation 1 - Turning Power ON
Preparation 1 - Turning Power ON
Turning on
1
Press the power switch to “ ” (on).
Starts warming up, which takes approx. 20 seconds. When the warm-up has finished, the equipment is
ready.
If you press [START] during the warm-up, copying automatically starts after it has finished. When
the job is reserved, “COPYING” appears on the LCD screen to show you the current status.
This function cannot be accessed while “PLEASE WAIT” is being displayed.
2
The LCD screen below is shown if the equipment is managed under the department
code function.
Key in a 5-digit department code, and then press [OK].
If the department code function is enabled, press [FUNCTION CLEAR] after any operation to
prevent unauthorized use of the equipment.
For the details of the department code, see the following page:
P.192 “Department Management”
Turning off
Press the power switch to “ ” (off).
A4
1
READY
100%
AUTO EXPOSURE
TEXT/PHOTO
DEPARTMENT CODE
_
:12