TownSteel e-Secure 5000 RF Series Operating instructions

YW1949  1

Index
General Information for WiFi Functionsꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏ 2
Definitionsꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏ4
Factory Default Settingsꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏ 4
Important Notes ꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏ 5
Change Master Codeꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏ 6
Add Credentialsꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏ 6
Add a User Code
Add Multiple User Codes
Add User Keycards
Delete Credentialsꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏ 7
Delete User Code
Delete User Keycard
Reset to Factory Default Settings
System Settings ꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏ 9
Passage Mode
Verification Mode
Sound
Reset Lock to Factory Default Settings ꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏ 10
Low Battery Warning ꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏꞏ 10

YW1949  2

GENERAL LOCK INFORMATION FOR THE WiFi FUNCTION
The 5000-RF Series lock is a versatile lock- it can be operated by a 6-10 digit PIN code,
RFID card/FOB or through your smart phone APP via WiFi.
The APP is called TSE Home- it is available for Android and IOS.
The lock is operable without the APP (can use PIN codes and RFID credentials), the APP
provides access to the WiFi features. The lock and APP require a Gateway to be used to interface
between the lock-router-cloud-smartphone.
APP- download the TSE Home APP. Create a login. An email with a link will be sent to your login email. To activate your account
you must click on the link within five minutes. If the account is not activated the previous steps must be repeated. The link will
activate your account and allow you to login.
Once you have registered and log in successfully you can use the APP to pair with your Smart lock.
Pairing with your Smart lock: Only 1 smartphone can be the administrator (paired with the lock and Gateway), multiple smart
phones can be added as users. If someone else has paired with the Gateway and lock and they wish to turn it over to another
administrator they can unbind (disconnect) the Gateway and lock through their APP or you can reset the lock (see- Reset Lock to
Factory Default Settings) and Gateway (see this section).
Before programming anything with the APP it is recommended you
change your Master Code (see- Change Your Master Code) to avoid
any unauthorized entry or operation of the lock. The new Master Code
will be your administrator password (do not share).
In order to use the APP you must pair (connect) with the Gateway.
When you are ready to pair with the Gateway plug the Gateway into a
wall socket. It should be placed within range of your WiFi router and a
place not likely to be unplugged. In order to pair the Gateway with the
Pairing
Button
Reset
Button
LED

YW1949  3

Smartphone they must be on the same WiFi connection. You will need your WiFi password. The APP is not compatible with 5G
networks.
Click on the upper left corner of the APP to access the menu. Click on “Gateway Management”> “Add Gateway Box”> “Smart
Gateway”> “Wi-Fi Box”. Your Gateway is plugged in and the LED should be flashing- if flashing click “Next Step” on the APP-
enter WiFi password> “Next Step”- APP will pair with the Gateway. If the Gateway LED is not flashing- Reset the Gateway- use
a small paperclip to press and hold the reset button on the Gateway- Gateway will beep 5 times- release the reset button and in
about 10 seconds the LED will start flashing indicating the Gateway is in search mode. You can now pair with the Gateway.
After the Gateway is paired you can now pair with the lock.
Add a lock- click on the upper left on the APP to access the menu. Click on “Add Network Connected Device”- “Gateway Door
Lock”- the screen will come up to “Add Door Lock”- press the reset button on the back of the battery tray (see page 10)- click
“Add Door Lock”- lock will pair with your Smart Phone and Gateway- name the device in your APP and click “Completed”. The
APP will go back to the home screen.
You can now unlock the lock using the APP.
See the APP for additional features of adding additional Users, codes, etc.

YW1949  4

Definitions
 Credential: The lock requires a valid credential to operate. A credential can be a 6-10 digit Master Code, User Code, or
Keycard/Fob.
 LED Indicator: The LED indicators are located around the keypad of the lock. Lock flashes green LED and/or red LED
dependent on inputs. While unlocking, a red LED followed by a green LED means the lock is not programmed and can
be unlocked with any 6-10 digit code or Keycard/Fobs.
 i
 Master Code: The Master Code programs all User Codes, Keycards/Fobs (Credentials), and System Settings. The
Factory Default Setting’s Master Code is 123456. This must be changed before programming the lock. Each lock has
one Master Code. Master Code cannot be deleted.
 i
 User Code: User Codes are used to operate the lock. User Codes are programmed by the Master Code. The lock can
have a maximum of 400 User Codes (interchangeable with Keycards/Fobs).
 i
 User Keycard/Fob: Keycards or Fobs can be used to operate the lock. Master Code is used to program User
Keycards/Fobs. Swipe the touch keypad with a Keycard/Fob to operate the lock. The lock can have a maximum of 400
Keycards/Fobs (interchangeable with User Codes). Any standard Keycard/Fob can be programmed into the lock.
 i
 Passage Mode: When a passage credential is entered the lock will remain actively unlocked until the Master Code or the
Passage Credential is re-entered.
 i
 Dual Verification Mode: Two valid credentials are needed to unlock the door.
 i
 Sound: Keypad sound is enabled by Factory Default Settings. Disabling the sound only affects general operation, not
during programming of the lock. During programming, lock will temporarily re-enable sound.
Factory Default Settings
Master Code: 123456
Penalty Time: 1 minute 30 seconds after 5 invalid entries
Passage Mode: Disabled
Dual Verification Mode: Disabled
Sound: Enabled

YW1949  5

Important Notes
 To wake up the touch keypad, gently swipe or tap the keypad.
 While in Factory Default Settings any credential will open the lock until a Master Code is programmed into the lock. When
any credential is presented the lock will flash red, then green, and unlock.
 The Factory Default Setting’s Master Code must be changed before programming any other codes or system settings.
 A Master Code or User Code can be 6-10 digits (they do not need to be the same code length).
 To open the lock using a valid credential – enter a User Code or Master Code followed by pound (#) or swipe a
Keycard/Fob. This will be followed by a green LED and the lock will open for 5 seconds before automatically re-locking.
 Pressing asterisk (✴) will cancel any on-going code input or programming sequence. Pressing asterisk (✴) two times will
set the lock on idle.
 Pressing asterisk (✴) followed by pound (#) and entering the Master Code initializes programming.
 During programming, allow for the lock’s sounds to end before pressing any keys to make sure the system recognizes
the programming sequence.
 During programming, the green LED indicates success and the red LED indicates failure.
 Outside of programming, the green LED indicates unlocked and the red LED indicates locked.
 To prevent unauthorized entry, the lockout feature is activated for 1 minute 30 seconds after 5 invalid entries. During
lockout, no credential will be accepted. Penalty time is 1 minute and 30 seconds, and the red LED and alarm will operate
repeatedly for the duration of the penalty.
 This lock features anti-pry cryptographic functions. Users can add random digits before and/or after a valid code. Enter a
valid code in the following method: “XXX – CODE - XXX” (15 random digits are the limit), followed by pound (#).
 Replacing batteries does not change existing settings.
The symbols and are used in this programming guide to represent the audio and visual cues the lock uses to show
successful progression during the programming process.
Disclaimer: The codes used in the following examples are not recommended for actual valid codes - accepted protocol
should be followed for secure codes - repeated strings of numbers are not secure.

YW1949  6

Change Master Code
Key Sequence
For example, to change Master Code to “555555”, press:
Notes
 Factory Default Setting’s Master Code is 123456. It must be changed with the user’s own Master Code immediately.
 Manufacturer assumes no liability, direct or indirect, due to failure to change Master Code.
 No other programming will be accepted until Factory Default Setting’s Master Code has been changed.
 Master Code can be changed at any time. Changing the Master Code does not affect other lock settings.
 A lock has only one Master Code. Multiple locks can have the same Master Code.
Add Credentials
Add a User Code
Key Sequence

YW1949  7

For example, to add User Code of “202020”, press:

Add Multiple User Codes
Key Sequence
1st User Code Key Sequence
Additional User Codes Key Sequence:
For example, to add User Codes “202020”, “303030”, and “404040”, press:



Notes
 The input of additional credentials must start before lock goes into
Idle Mode (12 seconds). If the lock goes into Idle Mode, start the key sequence from the beginning.
 Same User Code cannot be added twice.
 To exit, press asterisk (✴) or wait until the lock goes into Idle Mode (12 seconds).
Add Keycard or Key Fob
Key Sequence


YW1949  8

Notes
 Keycards/Fobs can be added interchangeably with User Codes.
 Multiple Keycards/Fobs can be added during the same programming sequence (like Additional User Codes Key Sequence).
 Same Keycard/Fob cannot be programmed twice.
 To exit, press asterisk (✴) or wait until the lock goes into Idle Mode (12 seconds).
Delete Credentials
Delete User Codes
Key Sequence

For example, to delete User Code “202020”, assuming the Master Code is “555555”, press:
Delete User Key Cards
Key Sequence
Notes
 The Master Code cannot be deleted.
 Multiple Keycards/Fobs can be deleted during the same programming sequence (like Additional User Codes Key Sequence).
 To exit, press the asterisk (✴) or wait until the lock goes into Idle Mode (12 seconds).


YW1949  9

Reset Lock to Factory Default Settings
Key Sequence
Notes
 All credentials will be deleted, and the lock will reset to Factory Default Settings.
System Settings
Passage Mode
Key Sequence
Notes
 After creating a Passage Code or keycard, presenting it will activate the Passage Mode function.
 The lock will remain actively unlocked until the Passage Code or keycard or Master Code is entered to disable the function.
 Passage Mode and Dual Verification Mode cannot be programmed simultaneously.
 Passage code can be 6-10 digits.
Dual Verification Mode
Key Sequence

Notes
 Dual Verification Mode, when enabled, requires 2 valid credentials to operate the lock.
 A credential can be a Master Code, User Code, or Keycard/Fob.


YW1949  10

 The Factory Default Setting is set to one credential.
 Dual Verification Mode and Passage Mode cannot be programmed simultaneously.
Adjust Keypad Sound
Key Sequence

Notes
 Disabling the sound only affects general operation, not during programming of the lock.
 During programming mode, lock will temporarily re-enable sound.
Reset Lock to Factory Default Settings
without a Master Code
Steps
1. Unscrew the back cover.
2. Locate the reset button on the battery holder.
3. Press and hold the reset button. After approximately 4 seconds,
the lock will beep 2 times and you can release the reset button.
4. The green LED indicator will light up and it will beep 1 time indicating lock is reset.
Result
Lock is reset to Factory Default Settings.
All codes are deleted and Master Code changes to 123456.


YW1949  11

Low Battery Warning
When the battery voltage is low, unlocking the lock will display a green LED with an alarm followed by a red LED, then followed
by a yellow LED with an alarm to indicate low power. Batteries should be changed as soon as this happens.
When locking under low battery voltage condition, the lock will only use the warning sound to indicate low power.
Only 200 operations are allowed under low battery condition - must change batteries to ensure lock operates properly.


YW1949  12

CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED
BATTERIES ACCORDING TO THE INSTRUCTIONS.
FCC Warning:
o Reorient or relocate the receiving antenna.
o Increase the separation between the equipment and receiver.
o Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
o Consult the dealer or an experienced radio/TV technician for help.
(2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
Caution: Any changes or modifications to this device not explicitly approved by manufacturer could void your authority
to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure
condition without restriction.