TP-Link TC-7610 User manual

TC-7610
DOCSIS 3.0 Cable Modem
REV1.0.1
1
910011600

COPYRIGHT & TRADEMARKS
Specifications are subject to change without notice. is a registered trademark
of TP-LINK TECHNOLOGIES CO., LTD. Other brands and product names are trademarks or
registered trademarks of their respective holders.
No part of the specifications may be reproduced in any form or by any means or used to make any
derivative such as translation, transformation, or adaptation without permission from TP-LINK
TECHNOLOGIES CO., LTD. Copyright © 2016 TP-LINK TECHNOLOGIES CO., LTD. All rights
reserved.
http://www.tp-link.com

FCC STATEMENT
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
•Consult the dealer or an experienced radio/ TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1) This device may not cause harmful interference.
2) This device must accept any interference received, including interference that may cause
undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Safety Information
When product has power button, the power button is one of the way to shut off the product;
when there is no power button, the only way to completely shut off power is to disconnect the
product or the power adapter from the power source.
Don’t disassemble the product, or make repairs yourself. You run the risk of electric shock
and voiding the limited warranty. If you need service, please contact us.
Avoid water and wet locations.
Adapter shall be installed near the equipment and shall be easily accessible.
The plug considered as disconnect device of adapter.

Explanation of the symbols on the product label
Symbol Explanation
DC voltage
RECYCLING
This product bears the selective sorting symbol for Waste electrical and electronic
equipment (WEEE). This means that this product must be handled pursuant to
European directive 2012/19/EU in order to be recycled or dismantled to minimize
its impact on the environment.
User has the choice to give his product to a competent recycling organization or to
the retailer when he buys a new electrical or electronic equipment.

CONTENTS
Package Contents .................................................................................................... 1
Chapter 1. Introduction ........................................................................................ 2
1.1 Product Overview .................................................................................................... 2
1.2 Main Features ......................................................................................................... 2
1.3 Conventions ............................................................................................................ 2
Chapter 2. Hardware Installation ......................................................................... 3
2.1 The Front Panel....................................................................................................... 3
2.2 The Back Panel ....................................................................................................... 5
2.3 Installation Environment .......................................................................................... 5
Chapter 3. Connecting the Modem...................................................................... 7
3.1 System Requirements ............................................................................................. 7
3.2 Connecting the Hardware ........................................................................................ 7
3.3 Activating the Cable Modem.................................................................................... 8
Chapter 4. Software Configuration...................................................................... 9
4.1 TCP/IP Configuration............................................................................................... 9
4.2 Login ..................................................................................................................... 10
4.3 Status .................................................................................................................... 11
4.3.1 Connection ..................................................................................................................... 11
4.3.2 Software ......................................................................................................................... 12
4.3.3 Security........................................................................................................................... 13
4.3.4 Event Log ....................................................................................................................... 13
Chapter 5. Logout ............................................................................................... 14
Appendix A: Specifications................................................................................... 15
Appendix B: Troubleshooting............................................................................... 17
Appendix C: Configure the PC.............................................................................. 19

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Package Contents
The following items should be found in your package:
One cable modem
One power adapter for the cable modem
One Quick Installation Guide
One RJ45 cable
Note:
Make sure that the package contains the above items. If any of the listed items are damaged or
missing, please contact with your distributor.

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Chapter 1. Introduction
Thank you for choosing the TC-7610 DOCSIS 3.0 Cable Modem .
1.1 Product Overview
TP-LINK’s DOCSIS 3.0 Cable Modem TC-7610 is designed for delivers ultra-high speed data
through coax used in HFC networks. It’s an incredibly robust device allowing users to access
Internet with up to 343 Mbps downstream data rates, 143 Mbps upstream data rates and share it
with a Gigabit Ethernet port.
This modem complies with DOCSIS 3.0, supports channel bonding of up to 8 downstream
channels and 4 upstream, combined with Enhanced security of AES encryption, IPv4 and IPv6
dual stack, make it future-Proof.
1.2 Main Features
Complies with DOCSIS 3.0 and backwards compatible to DOCSIS 1.0, 1.1 and 2.0 provides
users comprehensive network compatibility
Channel bonding of up to 8 downstream channels and 4 upstream channels provide data
rates up to 343 Mbps for downstream, and 143 Mbps for upstream
IPv4 and IPv6 dual stack make it future-Proof
Gigabit port ensure ultimate fast transfer speeds
Remotely configurable and monitorable using SNMP and TFTP
Well-defined LEDs clearly display device and network status
Quick and hassle free installation
1.3 Conventions
The Modem or device mentioned in this User Guide stands for TC-7610 without any explanations.
Parameters provided in the pictures are just references for setting up the product, which may
differ from the actual situation.

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Chapter 2. Hardware Installation
2.1 The Front Panel
The modem’s LEDs are located on the side panel (View from top to bottom). They indicate the
device’s working status. For details, please refer to LEDs Explanation.

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LEDs Explanation:
Name Status Indication
(Power)
Off The modem is powered off.
On The modem is powered on.
(Downstream)
Off The initialization is not started, or has failed.
White The modem is synchronized with one channel.
Green The modem is synchronized with more than one channel.
Flashing The modem is scanning for downstream channels.
(Upstream)
Off The initialization is not started, or has failed.
White The modem is synchronized with one channel.
Green The modem is synchronized with more than one channel.
Flashing The modem is scanning for upstream channels.
(Internet)
Off Internet service is not available.
On Internet service is available.
Flashing The modem is initializing.
(LAN)
On The LAN port is connected.
Off The LAN port is not connected.
Flashing The LAN port is sending or receiving data.

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2.2 The Back Panel
RESET: With the modem powered on, use a pin to press and hold the Reset button for at
least 8-10 seconds. And the modem will reboot to its factory default settings.
LAN: Through this port, you can connect the modem to your PC or the other Ethernet
network device.
Cable: Through this port, you can connect the modem to coaxial cable.
Power: The power plug where you will connect the power adapter.
2.3 Installation Environment
The product should not be located where it will be exposed to moisture or excessive heat.
Place the modem in a location where it can be connected to the various devices as well as to
a power source.

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Make sure the cables and power cord are placed safely out of the way so they do not create a
tripping hazard.
The modem can be placed on a shelf or desktop.
Keep away from the strong electromagnetic radiation and the device of electromagnetic
sensitive.

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Chapter 3. Connecting the Modem
3.1 System Requirements
Broadband Internet Access Service (Cable).
PCs with a working Ethernet Adapter and an Ethernet cable with RJ45 connectors.
TCP/IP protocol on each PC.
Web browser, such as Microsoft Internet Explorer, Mozilla Firefox or Apple Safari.
3.2 Connecting the Hardware
Before installing the device, please make sure your broadband cable service provided by your ISP
is available. If there is any problem, please contact your ISP. Before cable connection, cut off the
power supply and keep your hands dry. You can follow the steps below to install it.
1. Connect the coaxial cable to the modem.
2. Connect the power adapter to the modem.
3. Connect your computer to the modem using an Ethernet cable.
4. Wait until the Internet LED turns solid on. The modem has synchronized with your ISP’s
server.
Note:
1. If the Internet LED is blinking or off after about 1 minute, call your ISP’s customer service.
2. The product should be connected to cable distribution system that grounded (earthed) in
accordance with ANSI/NFPA 70, the National Electrical Code (NEC), in particular Section
820.93 - Grounding of Outer Conductive Shield of a Coaxial Cable.
2
1
3
Coaxial cable
Ethernet cable
Power adapter
Internet
Reset
Cable
LAN
Power

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3.3 Activating the Cable Modem
1. Get your Internet service account information ready, and find the serial number and MAC
address on the product label at the bottom of the modem.
2. Make sure your computer is set to dynamically obtain an IP address.
3. Launch a web browser, and visit any website. You will be automatically redirected to your
ISP’s self-activation page.
If the self-activation page does not show up, call your ISP’s customer service.
4. Follow the on-screen instructions to activate the modem, and wait for about 10 minutes till the
LEDs become solid on.
5. Now you can use your computer to surf the Internet.
If you want to share the Internet access, connect a router to the modem instead. You need to
reboot the modem to get the router connected to the Internet.
Note:
1. If the Internet is not accessible, contact your ISP and make sure that the modem is activated.
2. For advanced configuration, log into the modem's web interface at http://192.168.100.1, and
enter admin (all lowercase) for both username and password when prompted.
For Comcast and Time Warner Cable (TWC):
Comcast Xfinity 1-800-934-6489 www.comcast.com
Time Warner Cable 1-855-704-4503 www.timewarnercable.com
The contact information listed might change. You can also find the contact number in your
monthly Internet service billing statement.

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Chapter 4. Software Configuration
This User Guide recommends using the Quick Installation Guide for first-time installation. If you
want to know more about this device, maybe you will get help from this chapter to configure the
advanced settings through the Web-based Utility.
4.1 TCP/IP Configuration
The default IP address of the modem is 192.168.100.1. And the default subnet mask is
255.255.255.0. We use all the default values for description.
Connect the local PC to the LAN port of the modem. And then you can configure your PC in the
following way.
1) Set up the TCP/IP Protocol in "Obtain an IP address automatically" mode on your PC.
If you need instructions as to how to do this, please refer to Appendix C: Configure the
PC.
2) Then the built-in DHCP server will assign IP address for the PC.
Now, you can run the Ping command in the command prompt to verify the network connection.
Please click the Start menu on your desktop, select run tab, type cmd or command in the field
and press Enter. Type ping 192.168.100.1 on the next screen, and then press Enter.
If the result displayed is similar to the screen below, the connection between your PC and the
modem has been established.
If the result displayed is similar to the screen shown below, it means that your PC has not
connected to the modem.

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You can check it following the steps below:
1) Is the connection between your PC and the modem correct?
The LEDs of LAN port which you link to the device and the LEDs on your PC's adapter should
be lit.
2) Is the TCP/IP configuration for your PC correct?
Make sure the computer connected to the modem is set to dynamically obtain an IP address.
4.2 Login
To access the configuration utility, open a web-browser and type the default address
192.168.100.1 in the address field of the browser.
After a moment, a login window will appear. Enter admin for the Username and Password, both in
lower case letters. Then click the Login button or press the Enter key.
Then you can see the current status information about the modem in this page.

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4.3 Status
There are four submenus under the Status menu, Connection, Software, Security and Event
Log.Click any of them, and you will be able to configure the corresponding function.
4.3.1 Connection
Choose menu “Status →Connection”, you can see the information of startup procedure,
downstream/upstream bonded channels and time information.

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4.3.2 Software
Choose menu “Status →Software”, you can see the device information and system
information.

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4.3.3 Security
Choose menu “Status →Security”, you can see the screen below. Here you can set a new
password to log in the modem’s web-based management page.
4.3.4 Event Log
Choose menu “Status →Event Log”, you can view and clear the logs of the modem.
Clear Log –Click to delete all the logs.

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Chapter 5. Logout
Choose Logout and click YES, and you will back to the login screen.

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Appendix A: Specifications
Product Description
DOCSIS 3.0 Cable Modem
Physical Specifications
Interface
1 F-Connector (female 75 Ω)
1 10/100/1000 Mbps Ethernet Interface (RJ45)
1 Power Jack
Button 1 Reset Button
DOCSIS Features
Standards
DOCSIS 3.0
Capture Bandwidth
Full Band Capture windows
MoCA Reject Filter
Internal MoCA Reject Filter
Downstream
Channel Binding
Up to 8
Modulation
64 or 256 QAM
Maximum Data Rate DOCSIS Up to 343.072 Mbps
Bandwidth DOCSIS 48 MHz(8 channels) / 6MHz (single channel)
Symbol Rate DOCSIS 64 QAM 5.057 Msym/s; 256 QAM 5.361 Msym/s
Operating Level Range
–15 to 15 dBmV
Bonded Channel RF
Level Tolerance
10dBmV
Input Impedance
75 Ω
Frequency Range
DOCSIS 108 to 1002 MHz (edge to edge)
Frequency Plan
DOCSIS Annex B
Security
DOCSIS 3.0 Security (BPI+, EAE, SSD)
Upstream
Channel Binding
Up to 4
Modulation QPSK and 8, 16, 32, 64, 128 QAM, optional 256 QAM
Maximum Data Rate DOCSIS Up to 143 Mbps
Channel Width 200 kHz, 400 kHz, 800 kHz, 1.6 MHz,3.2 MHz, 6.4 MHz
Symbol Rate 160, 320, 640, 1280, 2560, 5120 ksym/s
Level range
TDMA
Pmin to +57 dBmV (32 QAM, 64 QAM)
Pmin to +58 dBmV (8 QAM, 16 QAM)
Pmin to +61 dBmV (QPSK)
Note: A - TDMA max output power reduced 3dB when transmitting two
channels and 6dB when transmitting 3 or 4 channels
S-CDMA
Pmin to +56 dBmV (all modulations), where:
Pmin=
+17 dBmV, 1280 kHz modulation rate
Pmin=+20 dBmV, 2560 kHz modulation rate
Pmin=+23 dBmV, 5120 kHz modulation rate
Note: S-CDMA max output reduced 3dB when transmitting 2 or more
channels