TP-Link TC-7610 User manual

TC-7610
DOCSIS 3.0 Cable Modem
REV1.0.0
1910011606

COPYRIGHT & TRADEMARKS
Specifications are subject to change without notice. is a registered trademark
of TP-LINK TECHNOLOGIES CO., LTD. Other brands and product names are trademarks or
registered trademarks of their respective holders.
No part of the specifications may be reproduced in any form or by any means or used to make any
derivative such as translation, transformation, or adaptation without permission from TP-LINK
TECHNOLOGIES CO., LTD. Copyright © 2016 TP-LINK TECHNOLOGIES CO., LTD. All rights
reserved.
http://www.tp-link.com

CE Mark Warning
This is a class B product. In a domestic environment, this product may cause radio interference, in
which case the user may be required to take adequate measures.
Продукт сертифіковано згідно справилами системи УкрСЕПРО на відповідність вимогам
нормативних документів та вимогам, що передбачені чинними законодавчими актами
України.
Safety Information
When product has power button, the power button is one of the way to shut off the product;
when there is no power button, the only way to completely shut off power is to disconnect the
product or the power adapter from the power source.
Don’t disassemble the product, or make repairs yourself. You run the risk of electric shock
and voiding the limited warranty. If you need service, please contact us.
Avoid water and wet locations.
Adapter shall be installed near the equipment and shall be easily accessible.
The plug considered as disconnect device of adapter.
Use only power supplies which are provided by manufacturer and in the original
packing of this product. If you have any questions, please don't hesitate to contact us.
The product should be connected to cable distribution system that grounded (earthed).
Explanation of the symbols on the product label
Symbol Explanation
DC voltage

RECYCLING
This product bears the selective sorting symbol for Waste electrical and electronic
equipment (WEEE). This means that this product must be handled pursuant to
European directive 2012/19/EU in order to be recycled or dismantled to minimize
its impact on the environment.
User has the choice to give his product to a competent recycling organization or to
the retailer when he buys a new electrical or electronic equipment.

TP-LINK TECHNOLOGIES CO., LTD
DECLARATION OF CONFORMITY
For the following equipment:
Product Description: DOCSIS 3.0 Cable Modem
Model No.: TC-7610
Trademark: TP-LINK
We declare under our own responsibility that the above products satisfy all the technical
regulations applicable to the product within the scope of Council Directives:
Directives 2004/108/EC, Directives 2006/95/EC, Directives 2011/65/EU, Directives 2009 /125 /EC
The above product is in conformity with the following standards or other normative documents：
EN 55022:2010+AC: 2011
EN 55024:2010
EN 60950-1: 2006 + A11: 2009 + A1: 2010 + A12: 2011 +A2: 2013
EN 50581: 2012
(EC) No 278/2009
(EC) No 1275/2008
(EU) No 801/2013
The product carries the CE Mark
Person responsible for making this declaration:
Yang Hongliang
Product Manager of International Business
Date of issue: 2016-01-19
TP-LINK TECHNOLOGIES CO., LTD.
Building 24 (floors 1, 3, 4, 5), and 28 (floors 1-4) Central Science and Technology Park,
Shennan Rd, Nanshan, Shenzhen, China

CONTENTS
Package Contents .................................................................................................... 1
Chapter 1.Introduction ........................................................................................ 2
1.1Product Overview...................................................................................................... 2
1.2Main Features ........................................................................................................... 2
1.3Conventions .............................................................................................................. 2
Chapter 2.Hardware Installation ......................................................................... 3
2.1The Front Panel ........................................................................................................ 3
2.2The Back Panel......................................................................................................... 4
2.3Installation Environment............................................................................................ 5
Chapter 3.Connecting the Modem...................................................................... 6
3.1System Requirements............................................................................................... 6
3.2Connecting the hardware .......................................................................................... 6
Chapter 4.Software Configuration...................................................................... 7
4.1TCP/IP Configuration ................................................................................................ 7
4.2Login ......................................................................................................................... 8
4.3Status ........................................................................................................................ 9
4.3.1Connection .......................................................................................................................9
4.3.2Software .........................................................................................................................10
4.3.3Security...........................................................................................................................10
4.3.4Event Log .......................................................................................................................10
Chapter 5.Logout ............................................................................................... 11
Appendix A: Specifications................................................................................... 12
Appendix B: Troubleshooting............................................................................... 14
Appendix C: Configure the PC.............................................................................. 16

TC-7610 DOCSIS 3.0 Cable Modem User Guide
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Package Contents
The following items should be found in your package:
One TC-7610 DOCSIS 3.0 Cable Modem
One Power Adapter for TC-7610 DOCSIS 3.0 Cable Modem
Quick Installation Guide
One RJ45 cable
Note:
Make sure that the package contains the above items. If any of the listed items are damaged or
missing, please contact with your distributor.

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Chapter 1. Introduction
Thank you for choosing the TC-7610 DOCSIS 3.0 Cable Modem .
1.1 Product Overview
TP-LINK’s DOCSIS 3.0 Cable Modem TC-7610 is designed for delivers ultra-high speed data
through coax used in HFC networks. It’s an incredibly robust device allowing users to access
internet with up to 445 Mbps downstream data rates, 143 Mbps upstream data rates and share it
with a Gigabit Ethernet port.
TC-7610 complies with DOCSIS/EuroDOCSIS, supports channel bonding of up to 8 downstream
channels and 4 upstream, combined with Enhanced security of AES encryption, IPv4 and IPv6
dual stack, make it future-Proof.
1.2 Main Features
DOCSIS 3.0/EuroDOCSIS 3.0. Compatible with DOCSIS/EuroDOCSIS 2.0/1.1/1.0
8 Downstream Channels bonding, Up to 445Mbps for Downstream
4 Upstream Channels bonding, Up to 143Mbps for Upstream
IPv4 and IPv6 dual stack make it future-Proof
Gigabit port ensure ultimate fast transfer speeds
Remotely configurable and monitorable using SNMP and TFTP
Well-defined LEDs clearly display device and network status
Quick and hassle free installation
1.3 Conventions
The Modem or device mentioned in this User Guide stands for TC-7610 without any explanations.
Parameters provided in the pictures are just references for setting up the product, which may
differ from the actual situation.

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Chapter 2. Hardware Installation
2.1 The Front Panel
The modem’s LEDs are located on the side panel (View from top to bottom). They indicate the
device’s working status. For details, please refer to LEDs Explanation.
LEDs Explanation:
Name Status Indication
Off The modem is powered off.
(Power) On The modem is powered on.
Off The initialization is not started, or has failed.
White The modem is synchronized with one channel.
Green The modem is synchronized with more than one channel.
(Downstream)
Flashing The modem is scanning for a downstream channel.

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Off The initialization is not started, or has failed.
White The modem is synchronized with one channel.
Green The modem is synchronized with more than one channel.
(Upstream)
Flashing The modem is scanning for an upstream channel.
Off Internet service is not available.
On Internet service is available.
(Internet) Flashing The modem is initializing.
On The LAN port is connected.
Off The LAN port is not connected.
(LAN) Flashing The LAN port is sending or receiving data.
2.2 The Back Panel

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Reset: With the modem powered on, use a pin to press and hold the Reset button for at least
8-10 seconds. And the modem will reboot to its factory default settings.
LAN: Through this port, you can connect the modem to your PC or the other Ethernet
network device.
Cable: Through this port, you can connect the modem to coaxial cable.
Power: The power plug where you will connect the power adapter.
2.3 Installation Environment
The Product should not be located where it will be exposed to moisture or excessive heat.
Place the Modem in a location where it can be connected to the various devices as well as to
a power source.
Make sure the cables and power cord are placed safely out of the way so they do not create a
tripping hazard.
The Modem can be placed on a shelf or desktop.
Keep away from the strong electromagnetic radiation and the device of electromagnetic
sensitive.

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Chapter 3.Connecting the Modem
3.1 System Requirements
Broadband Internet Access Service (Cable).
PCs with a working Ethernet Adapter and an Ethernet cable with RJ45 connectors.
TCP/IP protocol on each PC.
Web browser, such as Microsoft Internet Explorer, Mozilla Firefox or Apple Safari.
3.2 Connecting the hardware
Before installing the device, please make sure your broadband cable service provided by your ISP
is available. If there is any problem, please contact your ISP. Before cable connection, cut off the
power supply and keep your hands dry. You can follow the steps below to install it.
Step 1: Connect the coaxial cable to the modem.
Step 2: Connect the power adapter to the modem.
Step 3: Connect your computer to the modem using an Ethernet cable.
If you want to share the Internet access, connect a router to the modem instead.
For additional configuration, log into the web interface at http://192.168.100.1, and enter admin
(all lowercase) for both username and password.
Note:
The product should be connected to cable distribution system that grounded (earthed).
2
1
3
Coaxial cable
Ethernet cable
Power adapter
Internet
Res et
Cabl e
LAN
Power

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Chapter 4.Software Configuration
This User Guide recommends using the “Quick Installation Guide” for first-time installation. If you
want to know more about this device, maybe you will get help from this chapter to configure the
advanced settings through the Web-based Utility.
4.1 TCP/IP Configuration
The default IP address of the TC-7610 DOCSIS 3.0 Cable Modem is 192.168.100.1. And the
default Subnet Mask is 255.255.255.0. we use all the default values for description.
Connect the local PC to the LAN port of the modem. And then you can configure your PC in the
following way.
1) Set up the TCP/IP Protocol in "Obtain an IP address automatically" mode on your PC.
If you need instructions as to how to do this, please refer to Appendix C: Configure the
PC.
2) Then the built-in DHCP server will assign IP address for the PC.
Now, you can run the Ping command in the command prompt to verify the network connection.
Please click the Start menu on your desktop, select run tab, type cmd or command in the field
and press Enter. Type ping 192.168.100.1 on the next screen, and then press Enter.
If the result displayed is similar to the screen below, the connection between your PC and the
modem has been established.
If the result displayed is similar to the screen shown below, it means that your PC has not
connected to the modem.

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You can check it following the steps below:
1) Is the connection between your PC and the modem correct?
The LEDs of LAN port which you link to the device and the LEDs on your PC's adapter should
be lit.
2) Is the TCP/IP configuration for your PC correct?
Make sure the computer connected to the modem is set to dynamically obtain an IP address.
4.2 Login
To access the configuration utility, open a web-browser and type the default address
192.168.100.1 in the address field of the browser.
After a moment, a login window will appear, similar to the Figure 3-2. Enter admin for the
Username and Password, both in lower case letters. Then click the Login button or press the
Enter key.
Then you can see the current status information about the modem in this page.

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4.3 Status
There are four submenus under the Status menu, Connection, Software, Security and Event
Log. Click any of them, and you will be able to configure the corresponding function.
4.3.1 Connection
Choose menu “Status →Connection”, you can see the information of startup procedure,
downstream/upstream bonded channels and time information.

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4.3.2 Software
Choose menu “Status →Software”, you can see the device information and system
information.
4.3.3 Security
Choose menu “Status →Security”, you can see the screen below. Here you can set a new
password to log in the modem’s web-based management page.
4.3.4 Event Log
Choose menu “Status →Event Log”, you can view and clear the logs of the modem.
Clear Log – Click to delete all the logs.

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Chapter 5. Logout
Choose “Logout” and click Back to Login, and you will back to the login screen.

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Appendix A: Specifications
Specification
ProductDescriptionDOCSIS3.0CableModem
PhysicalSpecifications
1F‐Connector(female75Ω)
110/100/1000MbpsEthernetInterface(RJ45)
Interface
1PowerJack
Button 1ResetButton
DOCSISFeatures
StandardsDOCSIS3.0,EuroDOCSIS3.0
CaptureBandwidth FullBandCapturewindows
MoCARejectFilterInternalMoCARejectFilter
Downstream
ChannelBondingUpto8
MaximumDataRateUpto445Mbps
LevelTolerance 10dBmV
BondedChannelRF
InputImpedance 75Ω
FrequencyRange 108to1006MHz(edgetoedge)
FrequencyPlanAnnexA
Security DOCSIS/EuroDOCSIS3.0Security(BPI+,EAE,SSD)
Upstream
ChannelBonding Upto4
MaximumDataRateUpto 1 43Mbps
OutputImpedance75Ω 
FrequencyRange5‐65MHz(edgetoedge),
NetworkFunction
IPStackSupportsIPv4andIPv6  dualstack
DHCPDHCPClient
VPNPassthroughPPTP,L2TP,IPSec
MuticastSupportIGMPv1/v2/v3
FlowControl802.3xflowcontrolattheUNI
ManagementandMaintance
ManagedbyWeb,andSNMP,andTFTP
ResettoFactoryde ltbyResetfau button
Real‐timestatistics、SystemLog
Others
CE
Safety,Emissionand
othersRoHScompliant

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ProtocolSupport
Network:IP,ICMP,ARP
Transport:TCP,UDP
Application:SNMP(v1,2cand3),TFTP,DHCP,ToD
PowerInput12VDC/1A
Operating
Temperature32°Fto104°F(0°Cto40°C) 
Storage
Temperature–22°Fto158°F(–30°Cto70°C)
OperatingHumidity5to95%R.H.(non‐condensing 
Environment
StorageHumidity5%~95%non‐condensing

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Appendix B: Troubleshooting
T1. What can I do if I cannot access the Internet?
1) Make sure that all cables are connected properly and securely to the modem.
2) Contact your ISP to verify the modem is activated. If the modem is not activated, your ISP will
activate it for you.
3) Check the device that is connected to the modem and make sure that the device is set to
obtain an IP address automatically.
4) Power cycle the cable modem by unplugging the power adapter from the electrical outlet and
plugging it back in.
5) Reset the cable modem. Please refer to Troubleshooting > T4 for instruction.
6) Contact our Technical Support if the problem persists.
T2. What can I do if the login page of the modem’s web interface does not
appear?
1) Check if the computer is set to a static for fixed IP address. If so, change the setting to obtain
an IP address automatically.
2) Make sure http://192.168.100.1 is correctly entered in the web browser.
3) Use another web browser.
4) Unplug and reconnect both ends of the Ethernet cable.
T3. How can I reset the password to the modem's web interface?
If you have changed the password and have forgotten it, refer to T4 to reset the modem. This will
reset the password back to admin.
T4. How do I restore the modem to its factory default settings?
With the modem powered on, press and hold the Reset button on the rear panel of the modem
until all LEDs turn on momentarily, then release the button.