TP-Link JetStream TL-SG3210XHP-M2 User manual

Business Networking Solution
Installation Guide
JetStream L2/L2+ Managed Switch

About this Installation Guide
This Installation Guide describes the hardware characteristics, installation methods and the
points that should be attended to during the installation. This Installation Guide is structured as
follows:
Chapter 1 Introduction
This chapter describes the external components of the switch.
Chapter 2 Installation
This chapter illustrates how to install the switch.
Chapter 3 Connection
This chapter illustrates how to do the physical connection of the switch.
Chapter 4 Configuration
This chapter illustrates how to configure the switch.
Appendix A Troubleshooting
Appendix B Hardware Specifications
Audience
This Installation Guide is for:
Network Engineer Network Administrator
Conventions
• Some models featured in this guide may be unavailable in your country or region. For local sales
information, visit https://www.tp-link.com.
• The figures in Chapter 2, Chapter 3, and Chapter 4 are for demonstration purposes only. Your
switch may differ in appearance from that depicted.
• PoE budget calculations are based on laboratory testing. Actual PoE power budget is not
guaranteed and will vary as a result of client limitations and environmental factors.
• This guide uses the specific formats to highlight special messages. The following table lists the
notice icons that are used throughout this guide.
Remind to be careful. A caution indicates a potential which may result in device damage.
Remind to take notice. The note contains the helpful information for a better use of the
product.
Related Document
The User Guide and CLI Reference Guide of the product are provided on Download Center. To
obtain the latest product information, visit the official website: https://www.tp-link.com.

Contents
Chapter 1 Introduction ——————————— 01
1.1 Product Overview ...........................................................01
1.2 Appearance.......................................................................01
Chapter 2 Installation ——————————— 06
2.1 Package Contents ..........................................................06
2.2 Safety Precautions .........................................................06
2.3 Installation Tools..............................................................08
2.4 Product Installation ........................................................08
Chapter 3 Connection ——————————— 10
3.1 Ethernet Port ....................................................................10
3.2 SFP/SFP+ Slot ..................................................................10
3.3 Console Port.....................................................................10
3.4 Verify Installation.............................................................11
3.5 Power On............................................................................11
3.6 Initialization........................................................................12
Chapter 4 Conguration —————————— 13
4.1 Conguration Overview................................................13
4.2 Standalone Mode............................................................13
4.3 Controller Mode...............................................................14
Appendix A Troubleshooting ———————— 17
Appendix B Specications ————————— 18

JetStream L2/L2+ Managed Switch
01Introduction
Chapter 1 Introduction
1.1 Product Overview
Designed for workgroups and departments, TP-Link JetStream L2/L2+ Managed Switch provides
wire-speed performance and abundant L2 management features. It provides a variety of service
features and multiple powerful functions with high security.
The EIA-standardized framework and smart configuration capacity can provide flexible solutions
for a variable scale of networks. ACL, 802.1x and Dynamic ARP Inspection provide robust security
strategies. QoS and IGMP snooping/filtering optimize voice and video application. Link aggregation
(LACP) increases aggregated bandwidth, optimizing the transport of business critical data. SNMP,
RMON, WEB and CLI Log-in bring abundant management policies. TP-Link JetStream L2/L2+
Managed Switch integrates multiple functions with excellent performance, and is friendly to manage,
which can fully meet the need of the users demanding higher networking performance.
TL-SG3210XHP-M2/TL-SG3428MP/TL-SG3428XMP is also a Power Sourcing Equipment (PSE*). All
the RJ45 ports on the switch support Power over Ethernet (PoE*) function, which can automatically
detect and supply power to those powered devices (PDs*) complying with IEEE 802.3af and IEEE
802.3at.
*PSE: a device (switch or hub for instance) that provides power through an Ethernet cable.
*PoE: This technology describes a system to transmit electrical power, along with data, to remote
devices over standard twisted-pair cable in an Ethernet.
*PD: a device powered by a PSE and thus consumes energy. Examples include powering network
cameras, wireless LAN access points, IP telephones, network hubs, embedded computers etc.
1.2 Appearance
■Front Panel
The front panel of TL-SG3210XHP-M2 is shown as the following figure.
Figure 1-1 Front Panel of TL-SG3210XHP-M2
LED Console Port
(RJ45/USB)
2.5G
RJ45 Port
SFP+ Slot
The front panel of TL-SG3428 is shown as the following figure.
Figure 1-2 Front Panel of TL-SG3428
LED Console Port
(USB/RJ45)
1G
RJ45 Port
SFP Slot

JetStream L2/L2+ Managed Switch
02 Introduction
The front panel of TL-SG3428MP is shown as the following figure.
Figure 1-3 Front Panel of TL-SG3428MP
LED Console Port
(RJ45/USB)
1G
RJ45 Port
SFP Slot
The front panel of TL-SG3428XMP is shown as the following figure.
Figure 1-4 Front Panel of TL-SG3428XMP
LED Console Port
(RJ45/USB)
1G
RJ45 Port
SFP+ Slot
LEDs
For TL-SG3210XHP-M2
LED Indication
PWR
On: The switch is powered on.
Off: The switch is powered off or power supply is abnormal.
Flashing: Power supply is abnormal.
SYS Flashing: The switch works properly.
On or Off: The switch works improperly.
PoE Max
On: The remaining PoE power is ≤ 7 W.
Flashing: The remaining PoE power keeps ≤ 7 W after this LED is on for 2 minutes.
Off: The remaining PoE power is > 7 W.
FAN Green: All the fans work properly.
Yellow: Not all the fans work properly.
Speed
Green On: Running at 2.5 Gbps, but no activity.
Green Flashing: Running at 2.5 Gbps and transmitting or receiving data.
Yellow On: Running at 100/1000 Mbps, but no activity.
Yellow Flashing: Running at 100/1000 Mbps and transmitting or receiving data.
Off: No device is linked to the corresponding port.

JetStream L2/L2+ Managed Switch
03Introduction
LED Indication
PoE
Green On: The port is supplying power normally.
Green Flashing: The supply power exceeds the correponding port's maximum power.
Yellow On: Overload or short circuit is detected.
Yellow Flashing: Power-on self-test failed.
Off: Not providing PoE power on the port.
Port 9–10
Green On: Running at 10 Gbps, but no activity.
Green Flashing: Running at 10 Gbps and transmitting or receiving data.
Yellow On: Running at 1 Gbps, but no activity.
Yellow Flashing: Running at 1 Gbps and transmitting or receiving data.
Off: No device is linked to the corresponding port.
For TL-SG3428
LED Indication
PWR
On: The switch is powered on.
Off: The switch is powered off or power supply is abnormal.
Flashing: Power supply is abnormal.
SYS Flashing: The switch works properly.
On or Off: The switch works improperly.
10/100/1000M
Green On: Running at 1000 Mbps, but no activity.
Green Flashing: Running at 1000 Mbps and transmitting or receiving data.
Yellow On: Running at 10/100 Mbps, but no activity.
Yellow Flashing: Running at 10/100 Mbps and transmitting or receiving data.
Off: No device is linked to the corresponding port.
1000Base-X
Green On: Running at 1000 Mbps, but no activity.
Green Flashing: Running at 1000 Mbps and transmitting or receiving data.
Yellow On: Running at 100 Mbps, but no activity.
Yellow Flashing: Running at 100 Mbps and transmitting or receiving data.
Off: No device is linked to the corresponding port.
For TL-SG3428MP and TL-SG3428XMP
LED Indication
PWR
On: The switch is powered on.
Off: The switch is powered off or power supply is abnormal.
Flashing: Power supply is abnormal.
SYS Flashing: The switch works properly.
On or Off: The switch works improperly.
PoE Max
On: The remaining PoE power is ≤ 7 W.
Flashing: The remaining PoE power keeps ≤ 7 W after this LED is on for 2 minutes.
Off: The remaining PoE power is > 7 W.

JetStream L2/L2+ Managed Switch
04 Introduction
LED Indication
FAN Green: All the fans work properly.
Yellow: Not all the fans work properly.
Speed or PoE
(When the Speed
LED is on)
Green On: Running at 1000 Mbps, but no activity.
Green Flashing: Running at 1000 Mbps and transmitting or receiving data.
Yellow On: Running at 10/100 Mbps, but no activity.
Yellow Flashing: Running at 10/100 Mbps and transmitting or receiving data.
Off: No device is linked to the corresponding port.
Speed or PoE
(When the PoE LED
is on)
Green On: The port is supplying power normally.
Green Flashing: The supply power exceeds the correponding port's maximum power.
Yellow On: Overload or short circuit is detected.
Yellow Flashing: Power-on self-test failed.
Off: Not providing PoE power on the port.
1000Base-X
Green On: Running at 1000 Mbps, but no activity.
Green Flashing: Running at 1000 Mbps and transmitting or receiving data.
Yellow On: Running at 100 Mbps, but no activity.
Yellow Flashing: Running at 100 Mbps and transmitting or receiving data.
Off: No device is linked to the corresponding port.
Note: For TL-SG3428MP
SFP+
Green On: Running at 10 Gbps, but no activity.
Green Flashing: Running at 10 Gbps and transmitting or receiving data.
Yellow On: Running at 1 Gbps, but no activity.
Yellow Flashing: Running at 1 Gbps and transmitting or receiving data.
Off: No device is linked to the corresponding port.
Note: For TL-SG3428XMP
Console Port
Designed to connect with a computer for monitoring and conguring the switch. When the switch has an
RJ45 console port and a micro-USB console port, console input is active on only one console port at a
time. By default, the micro-USB connector takes precedence over the RJ45 connector.
100 Mbps/1000 Mbps/2.5 Gbps RJ45 Port
Designed to connect to the device with a bandwidth of 100 Mbps,1000 Mbps or 2.5 Gbps. For PoE
switches, the port can also provide power for PDs.
10/100/1000 Mbps RJ45 Port
Designed to connect to the device with a bandwidth of 10 Mbps, 100 Mbps or 1000 Mbps. For PoE
switches, the port can also provide power for PDs.
SFP/SFP+ Slot
SFP slot is designed to install the 1 Gbps SFP module. SFP+ slot is designed to install the 10 Gbps SFP+
module.

JetStream L2/L2+ Managed Switch
05Introduction
Port Feature
Model 100M/1000M/2.5G
RJ45 Port
10/100/1000 Mbps
RJ45 Port Console Port SFP Slot SFP+ Slot
TL-SG3210X HP-M2 8 / 2 / 2
TL-SG3428 /24 2 4 /
TL-SG3428 MP /24 2 4 /
TL-SG3428XMP /24 2 / 4
■Rear Panel
The rear panel is shown as the following figure. The figure is for demonstration purposes only. Your
switch may differ in appearance from the depicted.
Figure 1-5 Rear Panel
Power SocketGrounding TerminalKensington Security slot
Kensington Security Slot
Secure the lock (not provided) into the security slot to prevent the device from being stolen.
Grounding Terminal
The switch already comes with lightning protection mechanism. You can also ground the switch through
the PE (Protecting Earth) cable of AC cord or with Ground Cable. For detailed lightning protection
measures, go to https://www.tp-link.com/support, search the model number of your switch and go to
the product Support web page, refer to the Lightning Protection Guide from the Related Documents:
https://www.tp-link.com/us/conguration-guides/lightning_protection_guide/.
Power Socket
Connect the female connector of the power cord here, and the male connector to the AC power outlet.
Make sure that the voltage of the power supply meets the requirement of the input voltage (100–240 V~
50/60 Hz).
Caution:
Please use the provided power cord.

JetStream L2/L2+ Managed Switch
06 Installation
Chapter 2 Installation
2.1 Package Contents
Make sure that the package contains the following items. Please contact your distributor, if any of
the listed items is damaged or missing.
One Switch
Installation Guide
Installation Guide
BusinessNetworking Solution
Two Mounting Brackets, Eight
Screws and Four Rubber Feet
One Power Cord and One
Console Cable
2.2 Safety Precautions
To avoid any device damage and bodily injury caused by improper use, you should observe the
following rules.
■Safety Precautions
■Keep the power off during the installation.
■Wear an ESD-preventive wrist strap, and make sure that the wrist strap has a good skin contact and is
well grounded.
■Use only the power cord provided with the switch.
■Make sure that the supply voltage matches the specifications indicated on the rear panel of the
switch.
■Ensure that the switch is installed in a well-ventilated environment and its ventilation hole is not
blocked.
■Do not open or remove the cover of the switch.
■Before cleaning the device, cut off the power supply. Do not clean it by the waterish cloth, and never
use any other liquid cleaning method.
■Place the device with its bottom surface downward.
■Site Requirements
Temperature/Humidity
40
°C
0°C

JetStream L2/L2+ Managed Switch
07Installation
Keep the equipment room at an appropriate level of temperature and humidity. Too much or too
little humidity may lead to bad insulation, leakage of electricity, mechanical property changes,
and corrosion. High temperatures may accelerate aging of the insulation materials, significantly
shortening the service life of the device. To find out the best temperature and humidity conditions
for the device, check the following table.
Environment Temperature Humidity
Operating 0 °C to 40 °C 10% to 90% RH Non-condensing
Storage -40 °C to 70 °C 5% to 90% RH Non-condensing
Clearness
The dust accumulated on the switch can be absorbed by static electricity and result in poor contact
of metal contact points. Some measures have been taken for the device to prevent static electricity,
but too strong static electricity can cause deadly damage to the electronic elements on the internal
circuit board. To avoid the effect of static electricity on the operation of the switch, attach much
importance to the following items:
■Dust the device regularly, and keep the indoor air clean.
■Keep the device well grounded and ensure that the static electricity has been transferred.
Electromagnetic Interference
Electronic elements including capacitance and inductance on the device can be affected by external
interferences, such as conducted emission by capacitance coupling, inductance coupling, and
impedance coupling. To decrease the interferences, make sure to take the following measures:
■Use the power supply that can effectively filter interference from the power grid.
■Keep the device far from high-frequency and strong-current devices such as radio transmitting
station.
■Use electromagnetic shielding when necessary.
Lightning Protection
Extremely high voltage currents can be produced instantly when lightning occurs and the air in the
electric discharge path can be instantly heated up to 20,000 °C. As this instant current is strong

JetStream L2/L2+ Managed Switch
08 Installation
enough to damage electronic devices, more effective lightning protection measures should be
taken.
■Ensure that the rack and the device are well earthed.
■Make sure the power socket has a good contact with the ground.
■Keep a reasonable cabling system and avoid induced lightning.
■Use the signal SPD (Surge Protective Device) when wiring outdoor.
Note:
For detailed lightning protection measures, go to https://www.tp-link.com/support, search the
model number of your switch and go to the product Support web page, refer to the Lightning
Protection Guide from the Related Documents:
https://www.tp-link.com/us/conguration-guides/lightning_protection_guide/.
Installation Site
When installing the device on a rack or a flat workbench, attach much importance to the following
items:
■The rack or workbench is flat, stable, and sturdy enough to support the weight of 5.5 kg at least.
■The rack or workbench has a good ventilation system. The equipment room is well ventilated.
■The rack is well grounded. Keep the device less than 1.5 meters away from the power socket.
2.3 Installation Tools
■Phillips screwdriver
■ESD-preventive wrist wrap
■Cables
Note:
These tools are not included with our product. If needed, you can purchase them separately.
2.4 Product Installation
■Desktop Installation
To install the device on the desktop, follow the steps:
1. Set the device on a flat surface which is strong enough to support the entire weight of the device
with all fittings.
2. Remove the adhesive backing papers from the rubber feet.
3. Turnover the device and attach the supplied rubber feet to the recessed areas on the bottom at
each corner of the device.

JetStream L2/L2+ Managed Switch
09Installation
Figure 2-1 Desktop Installation
Feet
Bottom of the Device
Notch
■Rack Installation
To install the device in an EIA standard-sized, 19-inch rack, follow the instructions described below:
1. Check the efficiency of the grounding system and the stability of the rack.
2. Secure the supplied rack-mounting brackets to each side of the device with supplied screws, as
illustrated in the following figure.
Figure 2-2 Bracket Installation
Rack-mounting Bracket
Screw
3. After the brackets are attached to the device, use suitable screws (not provided) to secure the
brackets to the rack, as illustrated in the following figure.
Figure 2-3 Rack Installation
Rack
Caution:
■Leave 5 to 10 cm gaps around the devices for air circulation.
■Avoid placing heavy things on the device.
■Place the device with its bottom facing downwards.
■Mount devices in sequence from the bottom to top of the rack and ensure a certain clearance
between devices for the purpose of heat dissipation.

JetStream L2/L2+ Managed Switch
10 Connection
Chapter 3 Connection
3.1 Ethernet Port
Connect an Ethernet port of the switch to the computer by RJ45 cable as the following figure shows.
Figure 3-1 Connecting the RJ45 Port
RJ45 Port
RJ45 Cable
3.2 SFP/SFP+ Slot
The following figure demonstrates the connection of SFP/SFP+ slot to an SFP/SFP+ module.
Figure 3-2 Inserting the SFP/SFP+ Module
SFP/SFP+ Slot
SFP/SFP+ Module
3.3 Console Port
CLI (Command Line Interface) enables you to manage the switch, thus you can load the CLI after
connecting the PCs or Terminals to the console port on the switch via a cable (an RJ45 console cable
is provided, while micro-USB cable is not provided).

JetStream L2/L2+ Managed Switch
11Connection
Connect the console (RJ45) port of the device with your computer by the console cable as the
following figure shows.
Figure 3-3 Connecting the Console (RJ45) Port
Connect the console (USB) port of the device with your computer by the USB cable (not provided) as
the following figure shows.
Figure 3-4 Connecting the Console (USB) Port
T2600G-28TS
Console(USB)
Note:
■Console (RJ45) port and console (USB) port cannot be used concurrently. Console (USB) port
takes priority over the Console (RJ45) port.
■The console (USB) port is hot-pluggable while the console (RJ45) port is not. Keep the device
power off when plugging the console cable into the console (RJ45) port.
■Do not connect the console port with other ports by RJ45 cable.
3.4 Verify Installation
After completing the installation, verify the following items:
■There should be 5 to 10 cm of clearance around the device for ventilation and make sure the air flow
is adequate.
■The voltage of the power supply meets the requirement of the input voltage of the device.
■The power socket, device and rack are well grounded.
■The device is correctly connected to other network devices.
3.5 Power On
Plug the female connector of the provided power cord into the power socket of the device and plug
the positive connector into a power outlet as the following figure shows. Make sure that the voltage
of the power supply meets the requirement of the input voltage (100-240 V~ 50/60 Hz).

JetStream L2/L2+ Managed Switch
12 Connection
Figure 3-5 Connecting to Power Supply
Note:
The gure is to illustrate the application and principle. The provided plug and the socket in your
region may dier from the gures above.
3.6 Initialization
After the device is powered on, it begins the Power-On Self-Test. A series of tests run automatically
to ensure the device functions properly. During this time, its LED indicators will respond in the
following order:
1. The PWR LED indicator lights on all the time. The SYS LED and the LED indicators of all the ports
keep off.
2. After about one minute, the SYS LED and LED indicators of all the ports will flash momentarily and
then turn off.
3. Several seconds later, the SYS LED indicator will flash, which represents a successful initialization.

JetStream L2/L2+ Managed Switch
13Conguration
Chapter 4 Configuration
4.1 Conguration Overview
The switch supports two configuration options:
■Standalone Mode: Configure and manage the switch singly.
■Controller Mode: Configure and manage the network devices centrally. It is recommended in the
large-scale network, which consists of mass devices such as access points, switches, and gateways.
Note:
When the switch is changed from Standalone Mode to Controller Mode, congurations of the
switch will be lost. For details, refer to the related documents on the download center of our
ocial website: https://www.tp-link.com/support/download/.
4.2 Standalone Mode
In Standalone Mode, use a computer to configure and manage the switch using GUI (Graphical User
Interface) or CLI (command-line interface).
Figure 4-1 Topology for Standalone Mode
Switch PC
■Using the GUI
1. To access the management page of the switch, make sure the switch and computer are in the
same subnet. Open a browser and type the switch’s IP address in the address field, then press the
Enter key.
■If the switch obtains IP address from the DHCP server (typically a router), find the switch’s IP address
on the DHCP server.
■If not, use the default IP address 192.168.0.1 to launch the switch’s management page.
2. Enter admin for both the username and password in the lower case letters to log in. The first time
you log in, change the password to better protect your network and devices.
3. After a successful login, the main page will appear. You can click the menus on the top side and left
side to configure the corresponding functions.
For the detailed configurations, refer to the User Guide and CLI Guide. The guides can be found on
the download center of our official website: https://www.tp-link.com/support/download/.
■Using the CLI
■Set up a Telnet or SSH connection to access the switch via CLI.

JetStream L2/L2+ Managed Switch
14 Conguration
■Use the console port to access the switch. When using the console port, start the terminal emulation
program (such as the Hyper Terminal) on the PC and configure the terminal emulation program as
follows:
Baud Rate Data Bits Parity Stop Bits Flow Control
38400 bps 8 None 1None
For the detailed configurations, refer to the User Guide and CLI Guide. The guides can be found on
the download center of our official website: https://www.tp-link.com/download-center.html
Note:
For certain devices, you may need to change the password the rst time you log in, which will
better protect your network and devices.
4.3 Controller Mode
Controller Mode applies to the large scale network with mass devices. All devices can be centrally
configured and monitored via Omada Software Controller, Omada Hardware Controller or Omada
Cloud-Based Controller.
Note:
Before the following congurations, make sure the switch can access the internet. When using
Omada Software/Hardware Controller, make sure the switch and the controller are in the same
subnet. Typically, the switch obtains IP address from the DHCP server. You can check the
switch’s IP address on the DHCP server.
■Via Omada Software/Hardware Controller
Figure 4-2 Manage the network via Omada Software/Hardware Controller
Controller
Or
Omada Hardware Controller
(OC200/OC300)
Omada Software Controller
running on the Host PC
EAP EAP EAP
Clients
Router
Switch

JetStream L2/L2+ Managed Switch
15Conguration
Via Omada Software Controller
1. On the PC with Windows OS or Linux OS, download the Omada Software Controller installation file
from https://www.tp-link.com/support/download/omada-software-controller/.
2. Run the file and follow the wizard to install the Omada Software Controller.
3. Launch the Omada Software Controller and follow the step-by-step instructions to complete the
Quick Setup. After the wizard is finished, a login screen will appear.
4. Enter the username and password you created and click Log in. Then you can further configure
the controller.
Via Omada Hardware Controller (OC200/OC300)
Omada Hardware Controller (OC200/OC300), which is pre-installed with Omada Software Controller,
is a good alternative if you have no spare PC to keep running Omada Software Controller in the
network. It needs to be purchased additionally. For more details, refer to the Installation Guide of
Omada Hardware Controller.
*Omada Cloud Service
After installing Omada Software/Hardware Controller, you can remotely access and configure the
controller through Omada Cloud Service. Follow the steps below.
1. Enable Cloud Access on the setting page on the controller and bind a TP-Link ID to your controller.
If you have configured this in the setup wizard, skip the step.
2. Launch a web browser and enter https://omada.tplinkcloud.com in the address bar.
3. Enter your TP-Link ID and password to log in. A list of controllers that have been bound with your
TP-Link ID will appear. Then you can click Launch to further configure the controller.
■Via Omada Cloud-Based Controller
Figure 4-3 Manage the network via Omada Cloud-Based Controller
EAPEAP EAP
Clients
Router
Switch
Omada Cloud-Based
Controller

JetStream L2/L2+ Managed Switch
16 Conguration
Before managing the switch via Omada Cloud-Based Controller, make sure the devices can access
the internet.
1. Launch a web browser and enter https://omada.tplinkcloud.com in the address bar. Enter your TP-
Link ID and password to log in.
2. Click Add Controller and subscribe to Omada Cloud-Based Controller. Follow the instructions to
choose a plan and complete the payment. Then wait until your controller is deployed.
3. The controller will appear in the list once bound with your TP-Link ID. Click Launch and follow the
step-by-step instructions to complete the Quick Setup. After the wizard is finished, log in via the
created username and password.
4. Click Devices on the side bar and then click Add Devices. Then you can add devices to the
controller manually through the serial numbers at the bottom of the product.
*Omada App
With the Omada app, you can also manage your controller at a local site or a remote site via your
mobile device.
For the detailed configurations, refer to the User Guide of the controller. The guide can be found on
the download center of our official website: https://www.tp-link.com/support/download/.