TPG A794 User manual

Starter Roll
Thermal Paper
Paper Roll
Supports (2)
Test
Printout
Setting up the printer
The following instructions will provide a quick reference for setting up the A794 printer.
You will need to refer to the Owner’s Guide or USB Setup Guide downloadable from the
TPG, Inc. web site (http://www.TPGprinters.com) for specific details for the USB setup
procedures, troubleshooting tips, configuration adjustments, and command
designations. Pages referenced are from the Owner’s Guide, unless noted.
1Unpack the printer, saving all packing materials for future
shipping or storage (page 6).
2Load the starter roll of paper (pages 7 & 13).
3Choose a location for the printer (page 8).
A794Thermal Receipt Printer
Setup Guide

Connector
Cover
(Closed)
Back of
Printer
USB
Cable
Power Supply
Strain Relief
USB Cable
Strain Relief
Cash rawer
Cable
Communication
Connector
(RS-232C 9-pin)
(Route straight
out back of
printer and
tighten screws)
Power
Supply
Cable
(Straight
back)
USB Cable
Strain Relief
Power Supply
Strain Relief
USB
Cable
4Connect the following cables.
When using USB ( step“b”below), use
caution to ensure the USB cable is
connected to the USB connector on
the back left of the printer and not
into the cash drawer connector that
is on the right back of the printer.
aCash drawer (if your installation includes this feature, page 10).
b9-pin or 25-pin Serial or USB cable (for serial page 9).
Note: For USB connection instructions refer to the “A794 Setup Guide with USB”
downloadable from the TPG, Inc. web site (http://www.TPGprinters.com).
cConnect the power cable (page 10).
dRoute cables as shown for your configuration (see below).
Connector Cover
(Open Position)
Connector
Interface Panel
Connector
Interface
Panel
USB
Connector
RS-232C Communication
Connector
(9-pin shown)
CAUTION:
DO NOT plug the
USB Cable here.
Power
Supply
Connector
Cash rawer
Cable
Strain Relief
Cash
rawer
Connector

*** A794 - Diagnostics Form ***
*** A794 - Diagnostics Form ***
Model number : A794-1025
Serial number : A9 45 5519
Boot Firmware
Revision : V3.13
CRC : 1C1
P/N : 1 9-10761 6B
Flash Firmware
Revision : V3.19
CRC : 4730
P/N : 1 9-10761 7B
H/W parameters
Flash Memory Size : 512 Mbyte
Flash Logos/Fonts : 12 kbytes
Flash User Storage : 0 kbytes
SRAM Size : 12 kbytes
CPU Clock Freq. : 50 MHz
Head Setting : C
Pre-Heating : Disabled
Print Density : 100 %
Max Speed : 130 mm/sec
Paper Width : 0 mm
Max Power : 55 W
Knife : Enabled
Partial Cut : 135 steps
Paper Low Sensor : Disabled
Comm. Interface
RX Buffer Size : 4096
Interface type : RS232/USB
Parameters
Baud Rate : 115200
Data Bits :
Stop Bit : 1
Parity : NONE
Flow Control : DTR/DSR
Reception Errors : Ignore
Alternate DTR/DSR : Disabled
Resident Code Pages : 437, 50, 52, 5
60, 63, 65, 66
1252, 62,
737, 74
Logo(s) defined : NO
User Char(s) defined : NO
To enter Printer Config Menu :
1) Flip DIP switch #1 down
2) Reset the printer, while holding
the Paper Feed button down
*********
*********
MAIN MENU
MAIN MENU
**********
**********
*******************************
*******************************
Select a sub-menu :
- EXIT -> 1 click
- Print Current Configuration -> 2 clicks
- Set Communication Interface -> 3 clicks
- Set Diagnostics Modes -> 4 clicks
- Set Emulation/Software Options -> 5 clicks
- Set Hardware Options -> 6 clicks
Enter code, then hold Button DOWN
at least 1 second to validate
}
Current Printer tallies are
printed after the Diagnostic
information and will vary
per printer use.
5Run a diagnostic test to test the printer (page 16).
Open
Cover
Push and hold
Paper Feed Button
while closing Cover
6Configure the printer if necessary (page 16 and “Chapter 6:
Programming Information”for commands descriptions and usage).
Print Test and Configuration Menu Sample
Samples will vary depending on the printer model.

A794-D110 189-9200393 Rev. B 09/29/04 Printed in USA
Federal Communications Commission (FCC) Radio Frequency Interference Statement Warning
Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the
equipment.
Note
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense.
Information to the User
This equipment must be installed and used in strict accordance with the manufacturer’s instructions. However, there is no guarantee that
interference to radio communications will not occur in a particular commercial installation. If this equipment does cause interference, which can be
determined by turning the equipment off and on, the user is encouraged to contact TPG, Inc. immediately.
TPG, Inc. is not responsible for any radio or television interference caused by unauthorized modification of this equipment or the substitution or
attachment of connecting cables and equipment other than those specified by TPG, Inc. The correction of interferences caused by such
unauthorized modification, substitution or attachment will be the responsibility of the user.
In order to ensure compliance with the Product Safety, FCC and CE marking requirements, you must use the power supply, power cord, and
interface cable which are sold for use with this product or which meet the following parameters:
Power Supply
UL Listed (QQGQ), Class 2 power supply with SELV (Secondary Extra Low Voltage), non-energy hazard output, limited energy source, input rated
100-240 Vac, 1.5/0.8 A, 50/60 Hz, output rated 24 Vdc, 2.3 A for 55 watt unit; 100-240 Vac, 2.0A, 50/60 Hz, output rate 24 Vdc, 3.125 A for 75 watt
unit.
Use of this product with a power supply other than the TPG, Inc. power supply will require you to test the power supply and TPG, Inc. printer for
FCC and CE mark certification.
Communication Interface Cable
A shielded (360 degree) interface cable must be used with this product. The shield must be connected to the frame or earth ground connection or
earth ground reference at EACH end of the cable.
Use of a cable other than described here will require that you test the cable with the TPG, Inc. printer and your system for FCC and CE mark
certification.
Power Cord
A UL listed, detachable power cord must be used. For applications where the power supply module may be mounted on the floor, a power cord with
Type SJT marking must be used. For applications outside the US, power cords which meet the particular country’s certification and application
requirements should be used.
Use of a power cord other than described here may result in a violation of safety certifications which are in force in the country of use.
Industry Canada (IC) Radio Frequency Interference Statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
Voluntary Control Council for Interference (VCCI) Radio Frequency Interference Statement
This is a Class A product based on the standard of the Voluntary Control
Council for Interference by Information Technology Equipment (VCCI). If this
equipment is used in a domestic environment, radio disturbance may arise.
When such trouble occurs, the user may be required to take corrective actions.
Disclaimer
Information in this document is subject to change without notice. Consult your TPG, Inc. sales representative for information that is applicable and
current. TPG, Inc. reserves the right to improve products as new technology, components, software, and firmware become available.
No part of this document may be reproduced, transmitted, or translated in any form or by any means, electronic or mechanical, for any purpose
without the express written permission of TPG, Inc.
Copyright
Copyright © 2004 by TPG, Inc.
950 Danby Road, Ithaca, New York 14850, USA. All rights reserved. Printed in USA. Confidential, Unpublished. Property of TPG, Inc.
Trademarks
TPG, Inc.™ is a trademark of TPG, Inc.and its subsidiaries.
Microsoft, Windows NT are registered Trademarks of Microsoft Corporation in the U.S.A. and/or other countries.
Inside Out Networks, Inside Out, EPIC, and Edgeport are trademarks of Inside Out Networks.
All other trademarks and registered trademarks are the property of their respective holders.
Patents
Made under one or more of the following U.S. patents: 4886381, 5579043, 5613787, 5651624, 5713678, 5752779, 5789916, 5800080, 5879090,
5887999, 5975776, 6027266, 6085973, 6089450, 6129465, 6155483, 6404452, 6,486,902, 6,504,331, 5,749,277, 6,722,754, 6,739,773, 6,784,909.
Other U.S. and International patents pending.
Web Site
http://www.TPGprinters.com