Travis Industries House of Fire 4237 EG User manual

4237 EG - Oak & Birch Log Set
(Birch - sku# 94500982) (Oak - sku# 94500983).
Page 1 of 10 17602208 —9/15/2021 © Travis Industries, Inc.
Compatibility
4327 EG Fireplaces
Packing List
9 Piece Log Set
Installation Warnings
NOTE: Consult the installation manual for order of installation. If using propane (LP), convert the appliance
before installing the log set. If using firebacks, install them prior to installing the log set.
WARNING
The logs are fragile, especially after being exposed to heat.
Make sure the gas control valve is OFF and the heater is cool prior to conducting service.
Failure to position the parts in accordance with these diagrams or failure to use only parts specifically
approved with this appliance may result in property damage or personal injury.
The burner must be correctly positioned before installing the log set. Make sure the burner is fully seated and
the pilot is properly aligned. See owner’s manual for details on burner removal.
Installation – Oak vs. Birch
Both log sets are nearly identical in shape. The only difference is the paint scheme and some textural details.
Below you will find pictures of both the birch and the oak log sets. The installation pictures show the oak log
set.
Log Set Overview - Oak (sku# 94500983)
When installed, the nine (9) logs should appear as shown below.
Log #1
250-05840
Log #2
250-05841
Log #8
250-05847
Log #6
250-05845
Log #5
250-05844
Log #9
250-05848 Log #4
250-05843
Log #3
250-05842
Log #7
250-05846

4237 EG - Oak & Birch Log Set
(Birch - sku# 94500982) (Oak - sku# 94500983).
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Log Set Overview - Birch (sku# 94500982)
When installed, the nine (9) logs should appear as shown below.
Log #1
250-05824
Log #2
250-05825
Log #8
250-05831
Log #6
250-05829
Log #5
250-05828
Log #9
250-05832 Log #4
250-05827
Log #3
250-05826
Log #7
250-05830

4237 EG - Oak & Birch Log Set
(Birch - sku# 94500982) (Oak - sku# 94500983).
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Log Set Installation
The logs are fragile, especially after exposure to heat.
NOTE: The fireplace should be in place, with the gas line and vent attached and the firebacks installed (see
owner’s manual for further details).
1. Install the Ember-Glo™ glass over the perforated portion of the media tray. Place a thick layer of the
ember glass over the perforations making sure to cover all of the holes completely.
2. Lightly dress the ember glass with the black touch-up paint provided. Check the appearance with
the lights on and add additional paint, as needed, for a realistic glowing ember appearance.
WARNING
Make sure the pilot and burner are off before using paint in the firebox.
NOTE: If power is supplied to the fireplace it can help to turn the lights on while painting so you can determine an
appropriate amount of paint for a realistic ember appearance.
NOTE: We recommend that you use a piece of paper, cardboard as a shield to mask the log grate and burner
from overspray (see below).
NOTE: If power is supplied, turn the rheostat up until the embers have a realistic and aesthetically pleasing
appearance. Use the remote to turn the Ember-Glo™ lights on and off.
Scan this code with a QR
reader on your cell phone to
watch a video of Ember-Glo™
glass setup.
http://vimeo.com/289322734

4237 EG - Oak & Birch Log Set
(Birch - sku# 94500982) (Oak - sku# 94500983).
Page 4 of 10 17602208 —9/15/2021 © Travis Industries, Inc.
3. Once the ember glass installation is complete, place a generous amount of ember material on the firebox floor
on either side of the firebox (make sure to cover the gap between the fireback and the media tray).
Completely cover any visible metal of the media tray (not the burner).
NOTE: Make sure no ember material is placed directly on the burner.
4. Place log #1 as shown below. The two slots on the bottom of the log sit over the pin on the burner. With the
rear log in place, push it back if using LP gas or pull it forward if using NG gas.
Bottom View of Log
Pull forward
for NG gas
Push back
for LP gas

4237 EG - Oak & Birch Log Set
(Birch - sku# 94500982) (Oak - sku# 94500983).
Page 5 of 10 17602208 —9/15/2021 © Travis Industries, Inc.
5. Place log #2 on the front burner. The notch on the bottom left of the log rests on the grate. The hole
on the right end of the log rests on the locating pin just left of the center of the burner. Push the log
backward until it is in contact with the rear burner.
NOTE: Make sure the log does not obstruct any burner holes.
6. Place log #3 as shown below. The notch on the bottom right of the log rests on the grate. The hole
in the left bottom of the log rests on the locating pin just right of the center of the burner. Push the log
backward until it is in contact with the sloped portion of the rear burner. Make sure burner holes are
not obstructed.

4237 EG - Oak & Birch Log Set
(Birch - sku# 94500982) (Oak - sku# 94500983).
Page 6 of 10 17602208 —9/15/2021 © Travis Industries, Inc.
7. Place log #4 as shown below. There are (2) notches on the bottom of the log that helps orient the log to the
log grate. The charred end of the log should be to the left and be angled toward the center of the burner. The
cut end should rest slightly forward of the log grate between the (2) right fingers of the log grate (see below).
Make sure burner holes are not obstructed.
8. Place log #5 as shown below. There is a notch on the lower right of the log that rests against the
leftmost fireplace grate finger. The upper portion of the log rests on a flat spot on the top of log #2.
Rests on front
of log grate Rests on log
grate finger 2
nd
from the right.

4237 EG - Oak & Birch Log Set
(Birch - sku# 94500982) (Oak - sku# 94500983).
Page 7 of 10 17602208 —9/15/2021 © Travis Industries, Inc.
9. Place log #6 as shown below. There is a flat spot on log #5 and log #2 for log #6 to rest on. Place the hole in
the bottom of the charred end of the log #6 onto the left locating pin on the top of log #2
10. Place ember chunks (included with the fireplace) along the front of the front burner. Do not obstruct
any burner holes.

4237 EG - Oak & Birch Log Set
(Birch - sku# 94500982) (Oak - sku# 94500983).
Page 8 of 10 17602208 —9/15/2021 © Travis Industries, Inc.
11. Detail the burner with Rock Wool (included with the fireplace). The included rock wool is placed on
top of the burner to provide a realistic ember glow from on the burner. The Rockwool can be
applied in a relatively thick layer. The best method for applying the rock wool is to brush it onto the
burner. Compress a clump of Rockwool between your thumb and forefinger. Use a stiff brush to apply
Rockwool fibers onto the burner. You will not need to use the entire bag of Rockwool, save the
remainder for future use.
12. Place log #7 as shown below. There is a hole on the charred end of the log that rests on a locating pin on the
right end of log #1(see below). The other end of log #7 rests on the right end of log# 3. Rotate the lower
portion of the log until it is in contact with the fireback.

4237 EG - Oak & Birch Log Set
(Birch - sku# 94500982) (Oak - sku# 94500983).
Page 9 of 10 17602208 —9/15/2021 © Travis Industries, Inc.
13. Place log #8 as shown below. The charred end of the log points to the center of the firebox and rests on the
right end of log #2. Place the hole in the bottom of log #8 on the right locating pin on log #2. There is a notch
on the right side of the log that rests against the log grate finger, third from the left. The left end of the log will
contact the Ember-Glo™ glass. Push the log down until it is resting on the front edge of the log grate rather
than being held up by the ember glass.
Place the hole on the
right locating pin on
log #2

4237 EG - Oak & Birch Log Set
(Birch - sku# 94500982) (Oak - sku# 94500983).
Page 10 of 10 17602208 —9/15/2021 © Travis Industries, Inc.
15. Place log #9 as shown below. There is a hole on the thicker end of log #9 that rests on the left locating pin on
log #1 (see below). The thinner end of log #9 rests on the Ember-Glo™ glass between the third and fourth log
grate finger (see below). Work the end of the log into the glass until it is stable.
14. Finish dressing the firebox with ember chunks over the top of the ember glass in front of the log set.
Log #1