Trividia Health TRUEtrack User manual

Call for assistance
Monday - Friday,
8AM-8PM Eastern Standard Time
English or Spanish
1-800-803-6025
www.trividiahealth.com
© 2021 Trividia Health, Inc. TRUEtrack and the Trividia Health logo
are trademarks of Trividia Health, Inc. A4TVH03 Rev. 45
Owner’s
Booklet
Manufactured by:
Fort Lauderdale, FL 33309 U.S.A.
Llame para recibir ayuda
Lunes - Viernes,
8AM-8PM EST
Inglés o español
1-800-803-6025
www.trividiahealth.com
© 2021 Trividia Health, Inc. TRUEtrack y el logotipo de Trividia Health son
marcas comerciales de Trividia Health, Inc.
Libreta del
propietario
Fabricado por:
Fort Lauderdale, FL 33309 U.S.A.
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For quick reference only, not intended as a substitute for
complete instructions. Please read entire Owner’s
Booklet and product Instructions for Use before testing.
APPLY BLOOD SAMPLE
1 2
Two simple steps
INSERT TEST STRIP
Solo para referencia rápida; no se pretende que sea un
sustituto del instructivo completo. Lea toda la Libreta
del propietario y las Instrucciones para el uso del
producto antes de realizar pruebas.
APLIQUE LA
MUESTRA DE SANGRE
1 2
Dos pasos simples
INSERTE LA
TIRA DE PRUEBA
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Know Your System
Meter
➀Button - Decrease numbers
in Set Up; remove Control Symbol; move
backward by time/date when viewing results in
Memory.
➁Button - Select settings; view Morning
Average values; view results in Memory.
➂Button - Increase numbers in Set Up; add
Control Symbol; move forward by time/date
when viewing results in Memory.
➃Display - Shows test results, messages, user
prompts, and other information.
➄Test Port - Insert TRUEtrack Test Strip here.
8
Top of Meter
1 32
5
4
Front of Meter
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➅Data Port - Contact Customer Care at the
number located on cover for more information.
➆Code Chip Port - Insert the Code Chip here.
➇Battery Compartment - Use one
non-rechargeable 3V lithium battery (#CR2032),
positive (“+”) side up.
Note: See Changing Battery for details.
➈Meter Label - Contains telephone number for
assistance.
➉Serial Number Label - Identifies Meter when
calling for assistance.
9
87
69
10
10277
6
Right Side of Meter
Back of Meter
Left Side of Meter
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10
Display
1. Time, Date, 14/30 Day Average, Code.
2. Result in Memory.
3. 14- or 30-Day Morning Average.
4. Test result.
5. Battery Symbol (see Display Messages).
6. Temperature Symbol (see Display Messages).
7. Drop Symbol - Apply blood or Glucose
Control.
8. Control Symbol (see Glucose Control Test).
9. Unit of Measure.
Note:
Factory Set. Cannot be changed by user.
10.Time is P.M.
Note:
“AM” does not appear. “PM” is not an option
if factory setting is for 24-hour clock.
3
4
2
1
765
8
9
10
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11
Test Strip
1 2
Front of Test Strip
➀ Contact End - Insert into Meter with Contacts
(metallic blocks) facing up before adding sample.
➁Sample Tip - Touch sample (blood or Glucose
Control) to edge of Tip.
Placement of Sample to Test Strip
Correct Incorrect
• Allow sample (blood or Glucose Control
drop) to be drawn into Sample Tip.
Caution! Holding the Test Strip Sample Tip to the
blood sample too long after the Meter
begins testing may cause inaccurate results.
Note: Do not apply blood or Glucose
Control to top of Test Strip.
•
Do not smear or scrape drop with Test Strip .
• Do not apply more sample to Test Strip
after removing from drop.
Note: Do not insert Sample Tip with
sample into Meter for testing.
May damage meter.
Contacts
Face Up
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May 30, 2022
1
23
3
4
Test Strip Vial Label
➀Code - Match Code in Meter Display with Code
on Code Chip and Code on Test Strip vial label
before testing. All Codes MUST match for
accurate results.
➁Lot Number (LOT) - Used for identification
when calling for assistance.
➂Expiration Dates (EXP) - Write date first
opened on vial label. Discard vial and unused
Test Strips 120 days after written date or date
printed next to EXP, whichever comes first.
➃Control Range - Range of numbers in which
Control Test result must fall to assure System is
working properly.
Caution! Use of Test Strips or Glucose Control
past the Expiration Dates may give
incorrect test results. Discard out-of
date products and test with new
products.
12
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13
Control Bottle Label
➀Lot Number (LOT) - Used for identification
when calling for assistance.
➁ Expiration Dates (EXP) - Write date first opened
on bottle label. Discard bottle if either 3 months
after opening or date printed next to EXP on
bottle label has passed, whichever comes first.
➂Control Level (0, 1, or 2) - Three levels
of TRUEcontrol Control are available. We
recommend testing at least 2 levels of Control.
Use the number on the cover for information on
how to obtain different levels of Control.
12
3
May 30, 2022
Glucose Control
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Getting Started
The Meter turns on automatically when a Test
Strip Contact End is inserted into the Test Port or
when is pressed (see Set Up and Memory).
The Meter turns off automatically after the Test
Strip is removed from the Test Port or after 2
minutes of non-use.
Meter comes with pre-set time and date. Before
using the Meter for the first time or after a battery
change, check the time and date and update as
needed (see Set Up).
14
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15
Coding
Code Chip is packaged with each box of Test Strips.
Note: After all Test Strips are used from box,
remove Code Chip from Meter and discard.
Open new box of Test Strips and insert new
Code Chip into Meter before testing.
1. Start with Meter off. Remove and
open Code Chip package from box
of Test Strips to be used. Match
Code printed on Code Chip to Code
printed on vial label.
Caution! If Codes do not match, do not use
Test Strips. Call for assistance.
2. If Codes match, insert
Code Chip into Code
Chip Port as shown,
locking in place.
1
0
2
7
1
0
2
7
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16
3. Insert Test Strip into Test Port.
Meter turns on. “Code” and number
appear in Display.
4. Match to Code number
on vial label. If Codes
match, begin testing.
Caution! If “Code ----” shows in Display,
reinsert Code Chip and then reinsert
Test Strip. If “Code ----” still shows
in Display or if Codes do not match,
DO NOT use Test Strips. Test results
could be incorrect.
Call for assistance.
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17
Quality Control Testing
To assure you are getting accurate and reliable
results, TRUEtrack offers two kinds of quality
control tests. These tests let you know that your
TRUEtrack System is working properly and your
testing technique is good.
Automatic Self-Test
An Automatic Self-Test is performed
by the Meter each time a Test Strip is
inserted correctly into the Test Port.
Insert a Strip into the Test Port.
The Meter is working properly if:
• the full Display appears, then
• the time appears in the upper
part of the Display, and then,
• the Drop Symbol begins to blink
If an error message appears in the Display,
the Meter will not perform a test. See
Troubleshooting or call for assistance
(see cover for phone number).
Caution! If any segments are missing in the Display
when Meter is first turned on, do not use the
Meter for testing. Call for assistance.
Full Display
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18
Control Test
We recommend performing Control Tests for
practice before using your Meter for the first time
to test your blood.
Control Tests should be performed:
• For practice to ensure your testing technique is good,
• Occasionally as you use the vial of Strips,
• When opening a new vial of Strips,
• If results seem unusually high or low,
• If a vial has been left open or exposed to
extreme heat or cold, or humidity,
• If Meter damage is suspected
(Meter was dropped, crushed, wet, etc.)
Note: Three levels of TRUEcontrol Glucose Control
Solution are available for Quality Control Testing.
It is important to perform Control Tests with more
than one level of Control to assure your System is
working properly and your testing technique is good.
Contact place of purchase or call for assistance to
obtain Control.
Caution! Control ranges printed on Test
Strip vial label are for Control Test
results only and are not suggested
levels for your blood glucose.
Do not drink Glucose Control.
Only the most current Control Test result is
stored in Memory.
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19
How to Test Glucose Control
Use ONLY TRUEcontrol Glucose Control Solution
with the TRUEtrack Meter
1. Wash hands with soap and water, dry
thoroughly. Allow Control, vial of Test Strips
and Meter to adjust to room temperature
(68-77°F). Write date first opened on Control
Label and/or Test Strip vial label.
2. Check dates on Control label and Test Strip
vial label. Do not use Control if 3 months past
written opened date or past date printed next
to EXP, whichever comes first. Do not use Test
Strips 120 days past written opened date or
past date printed next to EXP, whichever comes
first. Discard out-of-date products and use new
products if either date has passed.
3. Swirl or invert bottle gently to mix
Control. DO NOT SHAKE!
4.
Remove Test Strip from vial.
Recap vial immediately.
Note: Use Test Strip quickly after removal
from vial. Test Strips that have been
left out of vial too long will give
an error message. If error message
appears in Display, discard old Test
Strip and test with new Test Strip.
5. Insert Test Strip Contact End
(Contacts facing up) into Test Port.
Meter turns on. Keep Test Strip in
Meter until testing is finished.
May 30, 2022
Contacts
Face Up
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20
6. Match Code in Display with Code on Test Strip
vial label being used. If Codes do not match, see
Coding.
7. Press . Control Symbol
appears in Meter Display.
Note: If you decide not to perform
a Control Test, press to
remove Control Symbol.
8. Turn Control bottle upside
down. Squeeze one drop of
Control onto a clean tissue. Wipe
off bottle tip.
9. Gently squeeze a drop on a small
piece of unused aluminum foil
or clear plastic wrap. Dispose
after use.
10. With Test Strip still in Meter,
touch edge of Sample Tip to
drop of Control and allow
drop to be drawn into Test Strip.
Remove Test Strip from drop
when Meter beeps. Meter begins
countdown.
LB0010
9 JUNE 2009
LB0010
9 JUNE 2009
Control
Symbol
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21
Note: If Meter does not beep or begin countdown
soon after placing Sample Tip to Control drop,
discard Test Strip. Repeat test with new Test
Strip. If problem
persists, see Troubleshooting.
11. Compare result to Control range
printed on Test Strip vial label.
If result is in range, System
can be used for testing blood.
If result does not fall within
range, repeat test using a new
Test Strip.
Note: Control Test result shows the
Control Symbol in the Display.
Note: When using the meter for the
first time, check the unit of
measure in the meter Display after performing
a control or blood test. Result must display
in the correct unit of measure (mg/dL). If the
result does not display in the correct unit of
measure, DO NOT use the meter and DO NOT
use the meter result to determine treatment.
Caution! If Control Test result is outside range, test
again. If result is still outside range, System
should not be used for testing blood. Call
for assistance (see cover for phone number).
12. Remove Strip from Meter and discard. Meter
turns off. Recap Control bottle tightly.
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22
Obtaining a Blood Sample
Refer to Lancing Device “Instructions for Use” for detailed
instructions.
Caution! The Lancing Device is for single patient use ONLY.
For cleaning/disinfecting your Lancing Device
see Lancing Device Care in the Lancing Device
Instructions for Use. Wash your hands thoroughly
with soap and warm water after handling the
Meter Lancing Device, or Test Strips. Contact with
blood presents an infection risk.
• Never share lancets or lancing device.
• Lancets are for single use only. Do not re-use.
From Fingertip
1. Prepare fingertip by washing hands in warm, soapy water.
Rinse well. Dry thoroughly.
2. Place end of Lancing Device
against tip of finger. Lance fingertip.
3. Set Lancing Device aside. To help blood drop form, lower
hand to waist level, gently massaging finger from palm to
fingertip. Allow blood drop to form before attempting to
apply to Test Strip.
Always recap, remove and discard used Lancet in appropriate
container when testing is complete.
Note: Used Strips and lancets are considered biohazardous.
Dispose used Strips and lancets in approved biohazard
container.
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23
From Forearm
1. Select area to be lanced. Wash with soap and warm
water, rinse and dry thoroughly.
2. Rub area vigorously or apply a warm compress to
increase blood flow.
3. Place end of Lancing Device firmly
against forearm. Press trigger button.
Apply firm pressure on lancing device
for 10 seconds.
Note: Some lancing devices include a special end cap
for alternate site testing. Check lancing device
Instructions for Use.
Important Notes Regarding Forearm Testing7
• Check with your Doctor or Diabetes Healthcare
Professional to see if forearm testing is right for you.
• Results from forearm are not always the same as
results from fingertip.
• Use fingertip instead of forearm for more accurate
results:
-
Within 2 hours of eating, exercise, or taking insulin,
- If your blood sugar may be rising or falling rapidly
or your routine results are often fluctuating,
- If you are ill or under stress,
- If your forearm test results do not match how
you feel,
- If your blood sugar may be low or high,
- If you do not notice symptoms when blood
sugar is low or high.
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24
How to Test Blood Glucose
Check supplies. Always check your supplies
before using. Check Meter for damage (damaged
or cracked Display, missing or damaged buttons).
If any damage is seen, do not use Meter. Call for
assistance. Check Test Strip vials for damage.
Discard any vials that appear cracked or broken.
1. Check dates on Test Strip vial being used. Do
not use if 120 day past written date or date
printed next to EXP, whichever comes first.
2. Wash hands (and forearm for alternate site
testing). Rinse well and dry thoroughly.
3. Remove Test Strip from vial. Recap vial
immediately.
Note: Use Test Strip quickly after removal from
vial. Test Strips that have been left out of
vial too long will give an error message when
used. Discard old Test Strip and use
new Test Strip for testing.
4. With Meter off, insert Test
Strip Contact End (Contacts
facing up) into Test Port.
Meter turns on. Keep Strip
in Meter until testing is
finished.
Contacts
Face
Up
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25
5. Match Code in Display to Code on Test Strip vial being
used. If Codes do not match, see Coding.
6. Drop Symbol appears in Display.
7. Lance fingertip or forearm. Allow drop to form.
8. With Test Strip still in Meter, touch edge
of Sample Tip to blood drop and allow
blood to be drawn into Strip. Remove
Test Strip Sample Tip from sample drop
immediately after the Meter beeps and
starts to countdown on Meter Display.
Caution! Holding the Test Strip Sample Tip to the blood
sample too long after the Meter begins testing may
cause inaccurate results.
Note: If Meter did not beep or begin countdown soon after
touching blood drop to Sample Tip, discard Test Strip.
Repeat test with new Test Strip and new blood drop. If
problem persists, see Troubleshooting.
9. After countdown, result is displayed with
date and time. Remove Test Strip and discard.
Result is stored in Memory. Meter turns off.
Note: When using the meter for the first time,
check the unit of measure in the meter
Display after performing a control or blood test. Result
must display in the correct unit of measure (mg/dL).
If the result does not display in the correct unit of
measure, DO NOT use the meter and DO NOT use the
meter result to determine treatment.
10. Record result in log book.
Note: Used Test Strips and lancets are considered
biohazardous. Dispose used Test Strips and lancets in
approved biohazard container.
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