Ubiquiti UniFi UAP-FlexHD User manual

802.11ac Wave 2 Indoor/Outdoor
Enterprise Wi-Fi Access Point
Model: UAP-FlexHD

• Package Contents
• Hardware Overview
• Installation
• Powering the UAP-FlexHD
• Software Installation
• Mobile App Installation
• Specifications
• Safety Notices
• Electrical Safety Information
• Limited Warranty
• Compliance
• Declaration of Conformity

Package Contents
UniFi AP FlexHD Base
Mount
Outdoor
Mount
Wall/Pole
Mount
Plastic Ties
(Qty. 2)
PoE Adapter*
(48V, 0.32A)
Power
Cord
Security
Screw
Screws
(Qty. 3)
Screw Anchors
(Qty. 3)
* Included only in the single-pack of the UAP-FlexHD
Installation Requirements
• Phillips screwdriver
• Cat5/6 UTP cable for indoor installations
• Shielded Category 5 (or above) cabling should be used
for all outdoor wired Ethernet connections and should be
grounded through the AC ground of the PoE.
System Requirements
• UniFi Cloud Key or Dream Machine, or machine running
Linux, Mac OS X, or Windows 7/8/10
• Java Runtime Environment 1.8 or above recommended
• Web Browser: Google Chrome (Other browsers may have
limited functionality.)
• UniFi Controller software v5.11.31 or newer (available at:
ui.com/download/unifi)

Hardware Overview
LED
1
LED Color Status
White Factory default, waiting to be integrated.
Flashing White Initializing.
Alternating
White/Blue
Device is busy; do not touch or unplug it.
This usually indicates that a process such
as a firmware upgrade is taking place.
Blue
Indicates the device has been successfully
integrated into a network and is working
properly.
Quickly
Flashing Blue
This is used to locate an AP.
When you click Locate in the UniFi
Controller software, the AP will flash. It
will also display the location of the AP on
the map.
Steady Blue
with Occasional
Flashing
Indicates the device is in an isolated state
(all WLANs are brought down until an
uplink is found).

Ports
3
2
Ethernet Gigabit Ethernet port used to connect 802.3af PoE
power and should be connected to the LAN and DHCPserver.
Reset The Reset button serves two functions for the UniFi AP:
• Restart Press and release the Reset button quickly.
• Restore to Factory Default Settings Press and hold the
Reset button for more than five seconds.

Installation
Determine the installation location of the UAP FlexHD:
• Desktop For installing on a flat surface such as a desktop
or table/shelf; could be set up for temporary installations.
• Wall For installing in a secure location; used more for
stationary or permanent installations.
• Ceiling For installing in a ceiling tile using the optional
recessed ceiling mount assembly (sold separately).
• Pole For installing on a pole (indoor or outdoor).
Note: When installing Ethernet cabling on a pole or
up the outer surface of a wall,use RJ45 connectors
without strain-relief boots on them. This will prevent
unnecessary tension on the cable ends.
Cable without a strain-relief boot Cable with a strain-relief boot
Proceed to the appropriate section for your installation.

Desktop
1. Remove the Base Mount from the UAP FlexHD.

2. Connect an Ethernet cable to the Ethernet Port in the base
of the UAP FlexHD.
3. Reattach the Base Mount to the UAP FlexHD.
4. Orient the UAP FlexHD in the upright position and place on
a flat surface for installation.

Wall
If the Ethernet cable is coming from the inside of a wall:
1. Bend and remove the plastic tab that covers the cable feed.
2. Use the Wall Mount as a template to mark the holes on the
wall where the UAP FlexHD will be installed.
3. Pre-drill the holes in the wall and pull the Ethernet cable
forward, sliding it through the opening in the Wall Mount.
Then use the Screws and Screw Anchors to secure the Wall
Mount to the wall.

4. Connect the Ethernet cable to the Ethernet Port and slide
the UAP FlexHD onto the wall mount.
Note: If you are mounting the UAP-FlexHD outside or
near the outdoors, attach the Outdoor Mount prior to
attaching the UAP FlexHD to the Wall Mount.

Installation complete.
Indoor Installation
(without Outdoor Mount)
Outdoor Installation
(with Outdoor Mount)

Ceiling (Optional Accessory)
Use the optional Ceiling Mount, Mount Cover, and
Back Plate Assembly to install the UAP FlexHD on
a drop tile ceiling or horizontal surface where the
interior side of the Ceiling Mount is accessible.
1. Use the base of the Ceiling Mount as a template to
mark the diameter of the hole where the UAP FlexHD
will be installed. Then, cut along the marked line to make
a hole in the ceiling tile.
2. Slide the Ceiling Mount through the hole and secure it to
the ceiling tile by attaching the Back Plate Assembly to
the Ceiling Mount.

3. Pass the Ethernet cable through the Ceiling Mount and
connect it to the Ethernet port on the UAP FlexHD.
4. Slide the UAP FlexHD all the way up into the Ceiling Mount
until it snaps into place. Then, attach the magnetic cover to
the base of the ceiling mount.
Installation complete.

Pole
Note: If you are mounting the UAP-FlexHD outdoors,
it must be installed in the upright position to prevent
water from getting into the base of the device.
1. Attach the Pole Mount to a pole using the included Zip Ties.
2. Slide the Ethernet cable through the opening in the
Outdoor Mount and connect the Ethernet cable to the
Ethernet Port.

3. Attach the Outdoor Mount to the UAP FlexHD.
4. Slide the UAP FlexHD onto the Pole Mount.

5. Use a phillips screwdriver to install the Security Screw
through the Outdoor Mount and into the base of the
UAP FlexHD. This secures the device to the pole mount.
Installation complete.

Powering the UAP-FlexHD
The UAP-FlexHD features auto-sensing 802.3af PoE support
and can be powered by any of the following:
• Ubiquiti UniFi Switch with 802.3af PoE support
• Ubiquiti Gigabit PoE Adapter (48V, 0.32A) (included)
Connecting to an 802.3af PoE Switch
Connect the Ethernet cable from the UAP-FlexHD directly to
an 802.3af PoE port on the switch.

Connecting to a PoE Adapter
1. Connect the Ethernet cable from the UAP-FlexHD to the
POE port of the Gigabit PoE adapter.
2. Connect an Ethernet cable from your LAN to the LAN port
of the Gigabit PoE adapter.
3. Connect the Power Cord to the adapter, and then plug the
Power Cord into a power outlet.
Mounting the PoE Adapter (Optional)
1. Remove the PoE Mounting Bracket from the adapter, place
the bracket at the desired location, and mark the two holes.
2. Pre-drill the holes if necessary, and secure the bracket
using two fasteners (not included).
3. Align the adapter’s slots with the tabs of the PoE Mounting
Bracket, and then slide the adapterdown.

Software Installation
Download and install the latest version of the UniFi Controller
software. Launch it and follow the on-screen instructions. The
software and step-by-step instructions in the User Guide are
available at: ui.com/download/unifi
After you install the UniFi Controller software and run the
installation wizard, you will be prompted for the credentials
to log into UniFi Controller. Enter the username and password
you created and click Sign In.
You can manage your wireless network and view network
statistics using the UniFi Controller management interface.
For information on configuring and using the UniFi Controller
software, refer to the User Guide.
Mobile App Installation
Ubiquiti also offers the UniFi app, which is available from
the App Store® (iOS) or Google Play™Store (Android). You
can use it to provision a UniFi AP for basic functionality
without configuring a UniFi Controller. It also allows seamless
provisioning of APs for remote controllers (controllers not on
the same Layer 2 network) and easy access to local controllers
and those monitored on unifi.ui.com

Specifications
UAP-FlexHD
Dimensions Ø 48.50 x 159.49 mm (1.90 x 6.28")
Weight 315 g (0.69 lb)
Networking Interface (1) 10/100/1000 Ethernet Port
Button Reset
LED White / Blue
Power Method 802.3af
Power Supply 802.3af
48V, 0.32A Gigabit PoE Adapter
Max. Power Consumption 10.5W
Supported Voltage Range 44 - 57VDC
Operating Frequency 2.4 GHz
5 GHz
Max. TX Power
2.4 GHz
5 GHz
23 dBm
26 dBm
Throughput
2.4 GHz
5 GHz
300 Mbps
1733 Mbps
Antenna Gain
2.4 GHz
5 GHz
1.6 dBi
4 dBi
Wi-Fi Standards 802.11 a/b/g/n/ac/ac-wave2
Wireless Security WEP, WPA-PSK,
WPA-Enterprise (WPA/WPA2, TKIP/AES)
Mounting Ceiling/Pole/Tabletop/Wall
Operating Temperature -30 to 70° C (-22 to 158° F)
Operating Humidity 5 to 95% Noncondensing
Certications CE, FCC, IC