Ubiquiti UniFi UAP-FlexHD User manual

802.11ac Wave 2 Indoor/Outdoor
Enterprise Wi-Fi Access Point
Model: UAP-FlexHD

• Package Contents
• Hardware Overview
• Installation
• Powering the UAP-FlexHD
• Software Installation
• Mobile App Installation
• Specifications
• Safety Notices
• Electrical Safety Information
• Limited Warranty
• Compliance
• Declaration of Conformity

Package Contents
UniFi AP FlexHD Base
Mount
Outdoor
Mount
Wall/Pole
Mount
Plastic Ties
(Qty. 2)
PoE Adapter*
(48V, 0.32A)
Power
Cord
Security
Screw
Screws
(Qty. 3)
Screw Anchors
(Qty. 3)
* Included only in the single-pack of the UAP-FlexHD
Installation Requirements
• Phillips screwdriver
• Cat5/6 UTP cable for indoor installations
• Shielded Category 5 (or above) cabling should be used
for all outdoor wired Ethernet connections and should be
grounded through the AC ground of the PoE.
System Requirements
• UniFi Cloud Key or Dream Machine, or machine running
Linux, Mac OS X, or Windows 7/8/10
• Java Runtime Environment 1.8 or above recommended
• Web Browser: Google Chrome (Other browsers may have
limited functionality.)
• UniFi Controller software v5.11.31 or newer (available at:
ui.com/download/unifi)

Hardware Overview
LED
1
LED Color Status
White Factory default, waiting to be integrated.
Flashing White Initializing.
Alternating
White/Blue
Device is busy; do not touch or unplug it.
This usually indicates that a process such
as a firmware upgrade is taking place.
Blue
Indicates the device has been successfully
integrated into a network and is working
properly.
Quickly
Flashing Blue
This is used to locate an AP.
When you click Locate in the UniFi
Controller software, the AP will flash. It
will also display the location of the AP on
the map.
Steady Blue
with Occasional
Flashing
Indicates the device is in an isolated state
(all WLANs are brought down until an
uplink is found).

Ports
3
2
Ethernet Gigabit Ethernet port used to connect 802.3af PoE
power and should be connected to the LAN and DHCPserver.
Reset The Reset button serves two functions for the UniFi AP:
• Restart Press and release the Reset button quickly.
• Restore to Factory Default Settings Press and hold the
Reset button for more than five seconds.

Installation
Determine the installation location of the UAP FlexHD:
• Desktop For installing on a flat surface such as a desktop
or table/shelf; could be set up for temporary installations.
• Wall For installing in a secure location; used more for
stationary or permanent installations.
• Ceiling For installing in a ceiling tile using the optional
recessed ceiling mount assembly (sold separately).
• Pole For installing on a pole (indoor or outdoor).
Note: When installing Ethernet cabling on a pole or
up the outer surface of a wall,use RJ45 connectors
without strain-relief boots on them. This will prevent
unnecessary tension on the cable ends.
Cable without a strain-relief boot Cable with a strain-relief boot
Proceed to the appropriate section for your installation.

Desktop
1. Remove the Base Mount from the UAP FlexHD.

2. Connect an Ethernet cable to the Ethernet Port in the base
of the UAP FlexHD.
3. Reattach the Base Mount to the UAP FlexHD.
4. Orient the UAP FlexHD in the upright position and place on
a flat surface for installation.

Wall
If the Ethernet cable is coming from the inside of a wall:
1. Bend and remove the plastic tab that covers the cable feed.
2. Use the Wall Mount as a template to mark the holes on the
wall where the UAP FlexHD will be installed.
3. Pre-drill the holes in the wall and pull the Ethernet cable
forward, sliding it through the opening in the Wall Mount.
Then use the Screws and Screw Anchors to secure the Wall
Mount to the wall.

4. Connect the Ethernet cable to the Ethernet Port and slide
the UAP FlexHD onto the wall mount.
Note: If you are mounting the UAP-FlexHD outside or
near the outdoors, attach the Outdoor Mount prior to
attaching the UAP FlexHD to the Wall Mount.