Ubiquiti UAP-AC-PRO User manual

802.11ac Dual-Radio
Pro Access Point
Model: UAP-AC-PRO

Introduction
Thank you for purchasing the Ubiquiti Networks®
UniFi®802.11ac Dual-Radio Pro Access Point. This Quick Start
Guide is designed to guide you through installation and
includes warranty terms.
Important: The UAP-AC-PRO requires the UniFi Controller
v4.7 or newer, available at: downloads.ubnt.com/unifi
Package Contents
UniFi ac Pro Mounting Bracket Ceiling Backing Plate
Flat Head Screws
(M3x50, Qty. 4)
Keps Nuts
(M3, Qty. 4)
Screws
(M2.9x20, Qty. 4)
802.11ac PRO Access Point
Model: UAP-AC-PRO
Screw Anchors
(M3x20, Qty. 4)
Gigabit PoE* (48V, 0.5A)
with Mount Bracket
Power Cord* Quick Start
Guide
* Included only in the single-pack of the UAP-AC-PRO
TERMS OF USE: Ubiquiti radio devices must be professionally installed. Shielded Ethernet
cable and earth grounding must be used as conditions of product warranty. TOUGHCable™
is designed for outdoor installations. It is the customer’s responsibility to follow local country
regulations, including operation within legal frequency channels, output power, and Dynamic
Frequency Selection (DFS) requirements.

Installation Requirements
• Phillips screwdriver
• Drill and drill bit (6 mm for wall-mounting or 3 mm for
ceiling-mounting)
• Optional: Drywall or keyhole saw (to cut 18 mm hole for
Ethernet cable feed)
• Cat5/6 UTP cable for indoor installations
Outdoor Installation Requirements
Important: The UAP-AC-PRO may be installed outdoors
under an eave or other protected location. Do not install
the UniFi AP in an open environment.
• Mounting location should be at least 60 cm (2 ft) from the
edge of the eave or ceiling.
• Cable feed opening must be directed away from the open
environment.
• Cable feed must be pointed downwards when wall-mounted.
• Shielded Category 5 (or above) cabling should be used
for all outdoor wired Ethernet connections and should be
grounded through the AC ground of the PoE.
We recommend that you protect your networks from
harmful outdoor environments and destructive ESD events
with industrial-grade, shielded Ethernet cable from Ubiquiti
Networks. For more details, visit
www.ubnt.com/toughcable
System Requirements
• Linux, MacOSX, or Microsoft Windows 7/8/10
• Java Runtime Environment 1.6 (1.8 or newer recommended)
• Web Browser: Mozilla Firefox, Google Chrome, Microsoft
Edge, or Microsoft Internet Explorer 10 (or newer)
• UniFi Controller software v4.8.5 or newer (available at:
downloads.ubnt.com/unifi)

Network Topology Requirements
• A DHCP-enabled network (for the AP to obtain an IP address
as well as for the wireless clients after deployment)
• A UniFi Cloud Key or management station running the UniFi
Controller v4.7 (or newer) software, located either on-site
and connected to the same Layer-2 network, or off-site in
the cloud or NOC
UniFi
Security
Gateway
(DHCP Server)
Internet
UAP-AC-PRO UAP-PRO
LAN
WAN
UAP-Outdoor+
UniFi Cloud Key
1G
UniFi Switch
Sample Network Diagram
All UniFi devices support off-site management controllers.
For setup details, see the User Guide on the website:
documentation.ubnt.com/unifi

Hardware Overview
LED
LED Color Status
White Factory default, waiting to be integrated.
Flashing White Initializing.
Alternating
White/Blue
Device is busy; do not touch or unplug it.
This usually indicates that a process such
as a firmware upgrade is taking place.
Blue
Indicates the device has been successfully
integrated into a network and is working
properly.
Quickly
Flashing Blue
This is used to locate an AP.
When you click Locate in the UniFi
Controller software, the AP will flash. It
will also display the location of the AP on
the map.
Steady Blue
with occasional
flashing
Indicates the device is in an isolated state
(all WLANs are brought down until an
uplink is found).

Ports
Main
Port
Secondary
Port
Security
Slot
Reset
Button
Secondary The Secondary port is a Gigabit Ethernet port used
for bridging.
Reset The Reset button serves two functions for the UniFi AP:
• Restart Press and release the Reset button quickly.
• Restore to Factory Default Settings Press and hold the
Reset button for more than five seconds.
Main The Main port is a Gigabit Ethernet port used to
connect the power and should be connected to the LAN and
DHCPserver.
Note: If you need to remove the UniFi AP from the Mounting
Bracket, insert a paper clip in the Security Slot to release the
Locking Tab and turn the UniFi AP counterclockwise.

Hardware Installation
The UniFi AP can be mounted on the wall or ceiling. Perform
the steps for the appropriate installation:
Wall Mount
1. Position the Mounting Bracket at the desired location on
the wall with the Arrow pointing up.
2. Mark the four mounting holes, and use a 6 mm drill bit to
drill the holes.
Arrow
3. If your Ethernet cable feeds through the wall, cut or drill a
circle approximately 18 mm in diameter (as shown below).
Then feed the CAT5/6 cable through the hole.
Optional 18 mm Hole for
Ethernet Cable Feed through the Wall

4. Insert the Screw Anchors into the 6 mm holes. Secure the
Mounting Bracket to the wall by inserting the Screws into
the anchors.
5. Remove the rubber port cover from the UniFi AP.

6. If the Ethernet cable is fed through the wall, skip to step7.
If the Ethernet cable runs along the mounting surface,
remove the cable feed plug.
7. Feed the Ethernet cable through the port cover.
Note: The feed hole will stretch to accommodate the
RJ45 connector, and then seal around the cable.
8. Connect the Ethernet cable to the Main port and replace
the port cover.

9. Align the Notch on the top edge of the UniFi AP with the
Arrow on the Mounting Bracket.
Lock
Tab
Arrow
Notch
10. Rotate the UniFi AP clockwise until the tabs lock into place
and the Lock Tab engages.