
Light does not
turn on.
Bad bulb and/or ballast Loss of power to light
- Check bulb by swapping
with known good ballast
or bulb
- Send bulb and/or ballast
to Underwater Lights USA
for bench testing
- Replace ballast and/or
bulb as needed
- Check wires to ballast/
light for loose or
corroded connections
- Check power supply to
ballast/light, ensure
12 or 24 volts present
- Check fuse (SV19 & SV20)
or relay (SV20)
- Switch not able to
handle current
Light flashes but
does not turn on.
Loss of voltage/voltage drop Ballast is bad
- Check wires to ballast
and/or light for loose or
corroded connections
- Check power supply to
ballast/light, ensure
12 or 24 volts present
- Ensure wire size is
adequate for startup
current
- Check by swapping with
known good ballast,
replace as needed
- Send ballast to
Underwater Lights USA
for bench testing
Light does not
turn on.
Bad bulb and/or ballast Loss of power to light
- Check by swapping with
known good ballast
or bulb
- Send bulb and/or ballast
to Underwater Lights
USA for bench testing
- Replace ballast and/or
bulb as needed
- Check breaker for underwater
lights
- Check input voltage to ballast
- Check fuse on ballast,
replace if needed
- Check GFI breaker for lights
- Check wires to ballast
for loose/corroded connections
- Check high temp cable
from ballast to light for
loose or bad connection
Light turns on and
lights for a few minutes
then shuts off.
Bulb is bad Ballast is bad
- Check by swapping
with known good bulb,
replace as needed
- Send bulb to
Underwater Lights USA
for bench testing
- Check by swapping with
known good ballast,
replace as needed
- Send ballast to
Underwater Lights USA
for bench testing
Light flashes but
does not turn on.
Loss of voltage/voltage drop Ballast is bad
- Check wires to ballast
and/or light for loose or
corroded connections
- Ensure correct input
voltage to ballast
- If on a “daisy chain”,
wire each light directly
to AC power source
- Check by swapping with
known good ballast,
replace ballast if needed
- Send ballast to
Underwater Lights USA
for bench testing
Light turns on and
lights for a few minutes
then shuts off.
Ballast is bad
- Check by swapping
with known good ballast,
replace as needed
- Send ballast to
Underwater Lights USA
for bench testing
Light does not
turn on.
Bad bulb Loss of power to light
- Check bulb by swapping
with known good one
- Replace bulb
- Corrosion in socket,
clean and retry
- Check voltage to light
and verify there is
12 or 24 volts to it
- Corrosion in socket,
clean and retry
- Check inline fuse
for light
All Lights (except LED)
Water in light.
Condensation in light Bezel seal is leaking (rare)
- Dry out, clean, apply
Tef-Gel to reflector,
reinstall and observe
- Remove and send to
Underwater Lights USA
if water builds up again
- Remove light and
replace lens gaskets
- Remove light and
send back to
Underwater Lights USA
for repair
Reflector frozen
and does not pull
out of housing.
Reflector corroded
due to condensation/
water intrusion
- Remove light and
send back to
Underwater Lights USA
for repair
HID DC VoltageHID AC VoltageHalogens
All Lights (except LED)
!Caution do not apply power
to ballast without bulb in place
Caution high voltage output
out of ballast
!
Bulb is bad
- Check by swapping with
known good bulb,
replace as needed
Halogen and HID Troubleshooting
and Repair Guide
Cable gland leaking
- Check cable gland is
tight on cable
- Check cable gland is
tight on cap