
9
ROBOTICS will issue CUSTOMER a Return Material Authorisation (RMA) and instructions for the return of the product to the
authorized U.S. ROBOTICS Drop Zone.
4.2 Any product or part returned to U.S. ROBOTICS without an RMA issued by U.S. ROBOTICS or its authorised U.S. ROBOTICS
Ser ice Centre will be returned.
4.3 CUSTOMER agrees to pay shipping charges to return the product or part to the authorised U.S. ROBOTICS Return Centre; to
insure the product or assume the risk of loss or damage which may occur in transit; and to use a shipping container equi -
alent to the original packaging.
4.4 Responsibility for loss or damage does not transfer to U.S. ROBOTICS until the returned product or part is recei ed as an
authorised return at an authorised U.S. ROBOTICS Return Centre.
4.5 Authorised CUSTOMER returns will be unpacked, isually inspected, and matched to the Product Model Number and Prod-
uct Serial Number for which the RMA was authorised. The enclosed Proof of Purchase will be inspected for date of pur-
chase and place of purchase. U.S. ROBOTICS may deny warranty ser ice if isual inspection of the returned product or part
does not match the CUSTOMER supplied information for which the RMA was issued.
4.6 Once a CUSTOMER return has been unpacked, isually inspected, and tested U.S. ROBOTICS will, at its sole discretion,
repair or replace, using new or reconditioned product or parts, to whate er extent it deems necessary to restore the prod-
uct or part to operating condition.
4.7 U.S. ROBOTICS will make reasonable effort to ship repaired or replaced product or part to CUSTOMER, at U.S. ROBOTICS
expense, not later than TWENTY ONE (21) DAYS after U.S. ROBOTICS recei es the authorized CUSTOMER return at an
authorised U.S. ROBOTICS Return Centre.
4.8 U.S. ROBOTICS shall not be liable for any damages caused by delay in deli ering or furnishing repaired or replaced product
or part.
5.0 LIMITATIONS
5.1 THIRD-PARTY SOFTWARE: This U.S. ROBOTICS product may include or be bundled with third-party software, the use of
which is go erned by separate end-user license agreements pro ided by third-party software endors. This U.S. ROBOTICS
Limited Warranty does not apply to such third-party software. For the applicable warranty refer to the end-user license
agreement go erning the use of such software.
5.2 DAMAGE DUE TO MISUSE, NEGLECT, NON-COMPLIANCE, IMPROPER INSTALLATION, AND/OR ENVIRONMENTAL FACTORS:
To the extent permitted by applicable law, this U.S. ROBOTICS Limited Warranty does not apply to normal wear and tear;
damage or loss of data due to interoperability with current and/or future ersions of operating system or other current
and/or future software and hardware; alterations (by persons other than U.S. ROBOTICS or authorized U.S. ROBOTICS Ser-
ice Centres); damage caused by operator error or non-compliance with instructions as set out in the user documentation
or other accompanying documentation; damage caused by acts of nature such as lightning, storms, floods, fires, and
earthquakes, etc. Products e idencing the product serial number has been tampered with or remo ed; misuse, neglect,
and improper handling; damage caused by undue physical, temperature, or electrical stress; counterfeit products; damage
or loss of data caused by a computer irus, worm, Trojan horse, or memory content corruption; failures of the product
which result from accident, abuse, misuse (including but not limited to improper installation, connection to incorrect olt-
ages, and power points); failures caused by products not supplied by U.S. ROBOTICS; damage cause by moisture, corro-
si e en ironments, high oltage surges, shipping, abnormal working conditions; or the use of the product outside the
borders of the country or territory intended for use (As indicated by the Product Model Number and any local telecommuni-
cation appro al stickers affixed to the product).
5.3 TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU
OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW,
STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL
OF WHICH ARE EXPRESSLY DISCLAIMED. U.S. ROBOTICS NEITHER ASSUMES NOR AUTHORISES ANY OTHER PERSON TO
ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, WARRANTY, OR
USE OF ITS PRODUCTS.
5.4 LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW, U.S. ROBOTICS ALSO EXCLUDES FOR ITSELF AND ITS
SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSE-
QUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF
BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE
SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF U.S.
ROBOTICS OR ITS AUTHORISED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS
LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT U.S. ROBOTICS OPTION. THIS DIS-
CLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSEN-
TIAL PURPOSE.
6.0 DISCLAIMER: Some countries, states, territories or pro inces do not allow the exclusion or limitation of implied warranties
or the limitation of incidental or consequential damages for certain products supplied to consumers, or the limitation of lia-
bility for personal injury, so the abo e limitations and exclusions may be limited in their application to CUSTOMER. When
the implied warranties are not allowed by law to be excluded in their entirety, they will be limited to the TWO (2) YEAR
duration of this written warranty. This warranty gi es CUSTOMER specific legal rights, which may ary depending on local
law.
7.0 GOVERNING LAW: This Limited Warranty shall be go erned by the laws of the State of Illinois, U.S.A. excluding its conflicts
of laws principles and excluding the United Nations Con ention on Contracts for the International Sale of Goods.