US Steam Blue Evolution User manual

User Manual
US STEAM®
2440 Chamber Street, Ste A
Ve n u s , T X 7 6 0 8 3
www.ussteam.net
[phone] 1

2
Assembly (Collection Tank, Handle, and Toolbox) ____________________________________
3
Quick Start
Steam ___________________________________________________________________ 5
Extraction ________________________________________________________________ 6
Va c u u m _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 6
Extraction __________________________________________________________________
7
Accessories
_________________________________________________________________ 8
Indicators
__________________________________________________________________ 9
Troubleshooting / Error Codes __________________________________________________
10
De
-scaling __________________________________________________________________
11
Maintenance _________________________________________________________________
13
Specifications ________________________________________________________________
14
Notices _____________________________________________________________________
15
Warrant y
& Repair ____________________________________________________________
16
ØD0 NOT leave the steam cleaner unattended while plugged in
ØTurn off all controls and unplug the electrical cord when not in use
ØDO NOT use with a damaged cord or plug
ØIf the steam cleaner is not working as it should, has been dropped, damaged, left outdoors or
dropped into water, call for service before using
ØNEVER attempt to disassemble this steamer
ØDO NOT handle the electrical plug with wet hands
ØDO NOT use near children
ØDO NOT pull or carry by power cord
ØKeep cord away from heated surfaces
ØALWAYS set safety switch on hose handle into the locked position when not in use
ØNot setting safety switch to locked position could result in an injury
ØKeep body, hands, and feet away from accessories or nozzle when steam is in active use
ØALWAYS test a small area before cleaning a large area on any type of surface to make sure
no damage will occur
ØThe steam cleaner should be the only appliance plugged into an outlet
ØUse only a 12 gauge / 15 AMP rated or higher rated extension cord with max length of 25ft
ØAny alteration of electrical cord supply on this steam cleaner will void all warranties
Table of Contents

Assembly
3
The collection tank can hold ½gallon of water. If you exceed this amount, the
fill level sensor will stop suction and the warning display will flash.
7
Look foward to it.
Assembly / preparation
Filling the filter bowl
Your appliance is fitted with a hygienic water filter. You must
fill the filter bowl with water before starting, in order to bind
the extracted dirt in the water and to clean the suctioned air
in the water bath as well.
• Loosen the clips on the right and left of the filter bowl and
remove from its slot.
• Open the cover on the filter bowl by pushing off the rele-
vant clips.
• Fill with tap
water
up to the
green line
(approx.
2.0 litres).
• Re-insert the filter bowl, ensuring the switch cam on the
cover is in the correct position.
WARNING:
The appliance can suck in up to approx. 1.5 litres of liquid.
If you exceed this amount, the fill level sensor will stop suc-
tion automatically and LED D (page 2) on the display will
flash.
INFO:
If you only wish to suction liquid, such as accidental water
spills, it is not necessary to fill the appliance's filter bowl with
water.
When sucking liquids, the MAX. capacity in the container is
approx. 4 litres.
Inserting the steam suction hose
• Insert the connector of the steam suction hose into the
socket until you hear the click of the safety hook.
• To remove the hose from the appliance, press release but-
ton A and pull on the connector.
A
Collection Tank
1) Remove by pulling latches out, located on the sides of the
tank, and slide off.
2) Remove the lid and fill the tank with water to the
GREEN fill line.
ØSecure the lid to the tank before re-installing
3) To re-install the tank, pull out the latches and slide tank
onto the back of the Blue Evolution.
ØUse the latches to lock tank in place. It should slide
smoothly and fit tightly
Accessory Box
The accessory box fits securely on the
handle using two fixed knobs. Tighten by
turning knobs clockwise.
ØAttach screw knobs
located on each side
ØSits in groove on
handle
Push Handle
Attach by placing over fixed screw studs located on
each side and secure with the 2 small knobs.
ØUse the washers with small knobs.
ØSecure handle with the
larger knobs, by
turning clockwise until
tight
Assembly

Steam Pressure
Boiler
Temperat ure
Boiler Heating
(Flashing when heating)
Low Water
Extraction
Steam
Descaling
Water Reservoir Tanks
Drain Plugs
Cleaning Accessories
Console
Hose Connection
9
Look foward to it.
Start-up steam with hot water module Start-up suction
The soaking effect and, thus, cleaning performance can be
increased for heavy soiling by switching the hot water mo-
dule to steam.
INFO:
Do not use on sensitive surfaces or materials.
Switching on “hot water module”
Press button Con the control panel to activate the hot wa-
ter module. The symbol Non the display begins to flash.
Pressing button
T4
on the handle for the hot water module
switches the function on and symbol Non the display stays
illuminated.
Always use button
T4
on the handle to switch the hot water
module on and off.
T3
T4
The "hot water module" flow-through can be adjustet, by
pressing the button
Cin 10% increments. This is indicated
between 010 an 100 in the display.
Display shows 010 = 10% minimum amount of hot water
Display shows 100 = 100% maximum amount of hot water
Suction
Press button Bon the display to activate suction.
LED Dfor suction turns red. (Suction mode 3 = max.)
Press button
T3
on the handle to switch on suction.
Briefly press button
T5
+ or
T5
on the side to vary suction
power.
MIN = LED Dturns green
MED = LED Dturns orange
MAX = LED Dturns red
Press button
T3
briefly to turn suction off again.
INFO:
As there is liquid in the hose and in the extension pipes du-
ring suction operation, the sucker should not disconnected
immediately after cleaning finishes.
A short delay (approx. 30 seconds) is required.
T5
B
D
CN
ON/OFF VA C U U M EXTRACTION
Exhaust Cover
Iron (not included)
Collection Tank
LED Colors:
Green = Low Vacuum
Orange = Medium Vacuum
Red = High Vacuum
4
Boiler Cap
Blue Evolution

7
Look foward to it.
Assembly / preparation
Filling the filter bowl
Your appliance is fitted with a hygienic water filter. You must
fill the filter bowl with water before starting, in order to bind
the extracted dirt in the water and to clean the suctioned air
in the water bath as well.
• Loosen the clips on the right and left of the filter bowl and
remove from its slot.
• Open the cover on the filter bowl by pushing off the rele-
vant clips.
• Fill with tap
water
up to the
green line
(approx.
2.0 litres).
• Re-insert the filter bowl, ensuring the switch cam on the
cover is in the correct position.
WARNING:
The appliance can suck in up to approx. 1.5 litres of liquid.
If you exceed this amount, the fill level sensor will stop suc-
tion automatically and LED D (page 2) on the display will
flash.
INFO:
If you only wish to suction liquid, such as accidental water
spills, it is not necessary to fill the appliance's filter bowl with
water.
When sucking liquids, the MAX. capacity in the container is
approx. 4 litres.
Inserting the steam suction hose
• Insert the connector of the steam suction hose into the
socket until you hear the click of the safety hook.
• To remove the hose from the appliance, press release but-
ton A and pull on the connector.
A
½gallon
capacity
for each
tank
ExtractionSteam
7
Look foward to it.
Assembly / preparation
Filling the filter bowl
Your appliance is fitted with a hygienic water filter. You must
fill the filter bowl with water before starting, in order to bind
the extracted dirt in the water and to clean the suctioned air
in the water bath as well.
• Loosen the clips on the right and left of the filter bowl and
remove from its slot.
• Open the cover on the filter bowl by pushing off the rele-
vant clips.
• Fill with tap
water
up to the
green line
(approx.
2.0 litres).
• Re-insert the filter bowl, ensuring the switch cam on the
cover is in the correct position.
WARNING:
The appliance can suck in up to approx. 1.5 litres of liquid.
If you exceed this amount, the fill level sensor will stop suc-
tion automatically and LED D (page 2) on the display will
flash.
INFO:
If you only wish to suction liquid, such as accidental water
spills, it is not necessary to fill the appliance's filter bowl with
water.
When sucking liquids, the MAX. capacity in the container is
approx. 4 litres.
Inserting the steam suction hose
• Insert the connector of the steam suction hose into the
socket until you hear the click of the safety hook.
• To remove the hose from the appliance, press release but-
ton A and pull on the connector.
A
ON/OFF
2) Add water to the vacuum
collection tank:
ØAdd water to fill line
ØAttached lid to collection tank before
installing
vLid must sit flush on the collection tank
and in the locked into position
1) Add water to reservoir tanks:
ØRemove tank caps and add water to
the steam and extraction tanks
ØReplace tank caps
Blue Evolution is ready when:
ØTemperature ≥330 ℉
ØIt will take 10 minutes for the steamer to
heat and reach working temperature after
powering on
5) Insert Hose:
ØLock front wheels
ØInsert the hose and press until you hear
it click
6) Steam Control:
ØUnlock the trigger by pressing red
button on hose handle
ØSqueeze trigger
7) Adjust Steam Pressure:
ØPush and hold the button to
increase or decrease steam pressure
5
3) Plug into electrical outlet:
ØThe Blue Evolution should be the
ONLY appliance plugged into the
electrical outlet
Extension Cord
ØUse only a 12 gauge / 15AMP rated or
higher extension cord
Ø25ft maximum length
4) Push ON/OFF button:
This symbol will flash during operation
indicating the Blue Evolution is heating.
9
Look foward to it.
Start-up steam with hot water module Start-up suction
The soaking effect and, thus, cleaning performance can be
increased for heavy soiling by switching the hot water mo-
dule to steam.
INFO:
Do not use on sensitive surfaces or materials.
Switching on “hot water module”
Press button Con the control panel to activate the hot wa-
ter module. The symbol Non the display begins to flash.
Pressing button
T4
on the handle for the hot water module
switches the function on and symbol Non the display stays
illuminated.
Always use button
T4
on the handle to switch the hot water
module on and off.
T3
T4
The "hot water module" flow-through can be adjustet, by
pressing the button
Cin 10% increments. This is indicated
between 010 an 100 in the display.
Display shows 010 = 10% minimum amount of hot water
Display shows 100 = 100% maximum amount of hot water
Suction
Press button Bon the display to activate suction.
LED Dfor suction turns red. (Suction mode 3 = max.)
Press button
T3
on the handle to switch on suction.
Briefly press button
T5
+ or
T5
on the side to vary suction
power.
MIN = LED Dturns green
MED = LED Dturns orange
MAX = LED Dturns red
Press button
T3
briefly to turn suction off again.
INFO:
As there is liquid in the hose and in the extension pipes du-
ring suction operation, the sucker should not disconnected
immediately after cleaning finishes.
A short delay (approx. 30 seconds) is required.
T5
B
D
CN
2
Quick Start

ON/OFF
Activate the VACUUM by
ØPushing the button on the
console OR
ØPushing the button on the
hose handle
ØIncrease / Decrease suction
by holding the button
on the hose handle
The indicator light will change
colors depending on the level of
suction.
Green = Low Suction
Orange = Medium Suction
Red = High Suction
Hot Water Injection / Extraction
The Extraction function will inject
water into the steam.
This function is helpful when using
the steam mop on floors. The Blue
Evolution becomes an extractor
when combing this function with
the vacuum.
Activate the extraction by
pushing and holding the
button on the hose handle,
until the light turns on.
Increase / Decrease water injection
by pushing and holding the
button on the console.
Settings: High / Med / Low
Vacuum
The Blue Evolution vacuum tank can
hold ½gallon of water.If you exceed
this amount the suction will stop and the
LED will blink.
6
Quick Start

NO ATTACHMENT Carpet / Curtains / Furniture
Mattresses / Soft Surfaces
Windows / Mirrors / Walls
All hard surfaces
Use the nylon brush to agitate the
surface area before extracting
Squeegee / Brush Insert
Squeegee Insert
Nylon Brush Insert
Carpet / Curtains / Furniture
Mattresses / Soft Surfaces
NO ATTACHMENT
Squeegee / Brush Insert
Windows / Mirrors / Walls
All hard surfaces
Small Extraction Nozzle
Large Extraction Nozzle
Squeegee Insert 7
___________________________________________________________
Extraction
Your steam v acuum u s e s a separate re se r v oir t a nk to inject water in to th e ste a m as
it’s released from the extraction nozzle. Use the extraction function in combination
with the vacuum for deeper cleaning of soft and hard surfaces.
ØUse the extraction nozzle for cleaning furniture, curtains, mattress, windows,
walls, and floors
ØAfter cleaning, use the vacuum to remove excess water for faster drying.

Hose
(Part # SV7778)
Extension Wands –Set of 2
(Part # SV1594)
Floor Brush (# SV5672)
Floor Brush Adaptor (SV#1835)
Squeegee Insert (SV#1530)
Small Extraction Nozzle
(Part # SV7314)
Large Extraction Nozzle
(Part # SV8011)
8
Accessories (to order visit www.ussteam.net)
Long Jet Nozzle
(Part # SV5439)
Short Jet Nozzle
(Part # SV7302)
Va c u um A t t a c hm e n t
(Part # SV5645)
Brushes
1” Round Nylon
1” Round Brass
3” Round Nylon
3” Triangle Nylon
3” Round Brass
Squeegee / Brush Insert
(SV#8012)
Squeegee Insert
(SV#8015)
Squeegee Insert / (SV#7329)
Nylon Brush Insert (SV#7664)
Squeegee / Brush Insert (SV7326)

Low Water Indicator
The Blue Evolution will let you know when it is low on water. It will stop
producing steam you will hear a beep, and the Low Water Symbol will flash
indicating one or both of the reservoir tanks are empty.
ØRefill both the steam and extraction tanks with tap water
ØEmpty and drain vacuum collection tank
Extraction Hot Water Injection is activated
Boiler Symbol
ØWill flash during warm-up and during use
ØWill stop flashing when the Blue Evolution is ready for use
De-scale Warning (see instructions on page 13)
Steam Symbol
Increase (+) or decrease (-) steam pressure by pressing and
holding button on the console
1 - Low Pressure
2 - Medium Pressure (recommended setting)
3 - High Pressure
2
1
3
9
Indicators

PROBLEM SOLUTION
The Blue Evolution powers ON after
plugging into the electrical outlet and
then turns OFF
This is normal:
ØPush the ON/OFF Button on the console to power ON the Blue Evolution
Does not turn power up when the
ON button is pushed:
The Blue Evolution should be the ONLY appliance plugged into the electrical
outlet:
ØCheck the fuse box for tripped circuit breaker
ØExtension Cord must meet the following requirements:
v12 gauge / 15AMP minimum rating
v25 ft. max length
Alarm is activated
during warm-up
The Blue Evolution has pumped all the water from the reservoir tanks into the
boiler:
ØRefill the steam reservoir tank
ØPush the ON/OFF button on the console to restart the pump
Alarm is activated
during use
The Blue Evolution is out of water:
ØRefill tanks
ØPush the ON/OFF button to reset the Blue Evolution
No vacuum suction
alarm will activate
The collection tank is dirty or full of water:
ØEmpty and clean
ØRefill with water to the green fill line
No Vacuum Suction
No alarm
ØCheck hose for foreign objects or dirt
ØCollection tank lid is attached correctly and
vAttach the lid to the tank before installing
vLid must sit flush on the collection tank and in the locked into position
ØCheck and replace the filter as needed
No steam when squeezing trigger
ØIs the temperature on the console ≥330 ℉?
ØCheck the hose connection
No water is released
during extraction
Check the spray nozzle for mineral build up
ØDescale as needed to remove
Error Codes
01 –Refill steam tank
02 –Refill extraction tank
03 –Boiler did not refill
04 –Collection tank is full
05 -Descale boiler
06 –Replace UVC lamp
07 -High steam temperature
08 -Replace anti-scaling filter
09 –High motor temperature
10 –Service required 10
Troubleshooting

Hard water will cause lime mineral deposits to build up in
the boiler. This can damage the boiler if not removed by
descaling. We recommend descaling the Blue Evolution
every 6 months or earlier if the warning indicator light starts
flashing and the display show CLEAN.
9
Look foward to it.
Start-up steam with hot water module Start-up suction
The soaking effect and, thus, cleaning performance can be
increased for heavy soiling by switching the hot water mo-
dule to steam.
INFO:
Do not use on sensitive surfaces or materials.
Switching on “hot water module”
Press button Con the control panel to activate the hot wa-
ter module. The symbol Non the display begins to flash.
Pressing button
T4
on the handle for the hot water module
switches the function on and symbol Non the display stays
illuminated.
Always use button
T4
on the handle to switch the hot water
module on and off.
T3
T4
The "hot water module" flow-through can be adjustet, by
pressing the button
Cin 10% increments. This is indicated
between 010 an 100 in the display.
Display shows 010 = 10% minimum amount of hot water
Display shows 100 = 100% maximum amount of hot water
Suction
Press button Bon the display to activate suction.
LED Dfor suction turns red. (Suction mode 3 = max.)
Press button
T3
on the handle to switch on suction.
Briefly press button
T5
+ or
T5
on the side to vary suction
power.
MIN = LED Dturns green
MED = LED Dturns orange
MAX = LED Dturns red
Press button
T3
briefly to turn suction off again.
INFO:
As there is liquid in the hose and in the extension pipes du-
ring suction operation, the sucker should not disconnected
immediately after cleaning finishes.
A short delay (approx. 30 seconds) is required.
T5
B
D
CN
11
Step 1: Drain the Steam and Boiler Tanks
Drain plugs are located on the bottom of the Blue
Evolution. Remove the exhaust cover to access the drain
plugs (figure 1). DO NOT PLACE THE BLUE
EVOUTION ON ITS SIDE TO DRAIN.
Tools Required:
Ø5mm allen wrench
Ø13mm socket wrench
ØCatch container
ØContainer for descaling solution
1) The Blue Evolution must be cool and at room
temperature before descaling.
2) Place the Blue Evolution on a flat surface and lock all
4 wheels.
3) Tilt the Blue Evolution and remove the exhaust cover
(see figure 2).
4) Remove the boiler cap pressing down and turning
counter-clockwise (figure 3).
5) Tilt the Blue Evolution to expose the boiler tank plug.
Use a 13mm wrench to remove.
6) Place a container under boiler for collecting water
(figure 4). Minimum size container = 1 gallon.
7) Using 5mm allen wrench, remove the water tank plug.
Replace all drain plugs.
ØBoiler plug is tight when it stops turning
ØThe (blue) steam tank plug has a snug fit and will
NOT stop turning -DO NOT OVERTIGHTEN
8) The boiler tank is now ready for descaling.
Figure 2
Remove exhaust cover
Figure 3
Remove boiler cap
Figure 4
Remove drain plug
Figure 1
Locate and remove the boiler
tank drain plug (13mm)
5mm allen 13mm socket
Steam
Extraction
De-scaling

12
Descaling Solution is a mixture of 4 cups of vinegar and 4 cups of tap water.
Step 2: Descaling the Steam and Boiler Tanks
1) Pour 1/3 of the descaling solution into the steam tank.
2) Pour 1/3 of the descaling solution directly into the boiler tank.
3) Turn ON the Blue Evolution to pump the descaling solution into the boiler. It will take 40
seconds before you hear the alarm.
4) When you hear the low water alarm, push the OFF button. The descaling solution
should remain in the boiler tank for at 1 hour.
Step 3: Clean the Descaling Sensor
Attached to the boiler cap is the water-fill sensor. The sensor MUST be
cleaned each time the Blue Evolution is descaled.
1) Remove the sensor and soak in the descaling solution until all minerals
are removed.
2) Rinse the sensor with tap water and replace cap and tighten by pushing
down and turning clockwise.
25
Look foward to it.
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










Step 5: Rinse Tanks
The descaling solution must be removed from the boiler before using. Two rinse cycles may be
required if the heavy mineral deposits are discovered while draining the boiler.
1) Fill the Steam tank with ¼gallon of tap water.
2) Fill the boiler tank with ¼gallon of tap water and replace cap.
3) Turn ON the Blue Evolution for 1-2 minutes allowing the water to be pumped into the boiler
tank.
4) When you hear the low water alarm, turn OFF the Blue Evolution.
5) Remove drain plugs, emptying the water from the boiler and steam tank.
6) Replace drain plugs:
ØBoiler plug is tight when it stops turning
ØThe reservoir plugs will have a snug fit and will NOT stop turning
7) Replace exhaust cover.
8) Refill the extraction and steam tanks with tap water.
Step 4: Drain the descaling solution from the boiler
ØSee Step 1 instructions for draining tanks
De-scaling

Accessory Cleaning
It is important to clean accessories and brushes after each use to maintain cleaning
performance:
ØUse hot water and neutral detergent to clean brushes and nozzles
ØRinse hose with water after each use by activating the vacuum and sucking water through
the hose
ØEmpty and use hot soapy water to clean the collection tank and remove all debris
Air Filter
We recommend cleaning monthly or when there is a noticeable drop in vacuum performance.
The filter should be replaced at least once per year.
To clean or repl ace t he fi lter:
ØRemove the exhaust cover on underside of the
Blue Evolution by loosening the center screw
ØThe filter is located on the back of the exhaust
cover
ØClean by using air hose to blow out dirt and dust
Make sure both sides of the filter are clean
13
31
Look foward to it.







































31
Look foward to it.













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
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

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
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O-Rings
ØCheck O-rings on hose and extension wands for wear or damage
ØReplace O-rings if needed (you received an O-ring kit with your Blue Evolution)
Hose Handle Hose Connection Extension Wands
Do not tilt or lay the Blue Evolution on its back or side. Doing so could cause
damage and void the warranty.
Maintenance

POWER SUPPLY
120 V. 60Hz
READY TIME
10 MINUTES
BOILER REFILL SYSTEM
AUTOMATIC REFILL
STEAM FLOW ADJUSTMENT
3 LEVELS / ADJUSTED ON CONSOLE
PRESSURE
8 BAR / 117 PSI
MAX TEMPERATURE
338
°F
BOILER VOLUME
1/2 GALLON
BOILER MATERIAL
AISI 304
WAT E R TA N K C A PA C I T Y
1/2 GALLON
–INTERNAL TANK
DETERGENT/ TANK CAPACITY
1/2 GALLON
–INTERNAL TANK
VA C U U M R E C O V E RY C A PA C I T Y
2.2 GALLON / WATER FILTRATION SYSTEM
VA C U U M P O W E R A D J U S T M E N T
YES, 3 LEVELS
BOILER POWER
1700 W
VA C U U M P O W E R
1200 W
AIR FLOW
95 m3/h
-56 CFM
MAX DEPRESSION
2.100 mm H2O
-82.6 in H2O
DIMENSIONS L x W x H
28
“ x15“ x36 “
HOSE LENGTH
10 FT
NET WEIGHT
58 lbs
14
Specifications

15
Read all instructions before using this steam cleaner.
WA R N I N G : S T E A M G E N E R AT E D B Y T H E S T E A M C L E A N E R I S E X T R E M E LY H O T A N D W I L L
CAUSE INJURY IF IT COMES IN CONTACT WITH THE SKIN OR EYES. USE AS DIRECTED BY
THE MANUAL AND ONLY AIM THE STEAM HANDLE AT THE CLEANING AREA.
ØDO NOT leave the steam cleaner plugged in while unattended
ØTurn off all controls and unplug the electrical cord when not in use
ØDO NOT use with a damaged cord or plug
ØNEVER attempt to disassemble this product in a way not instructed in this manual
ØDO NOT handle the electrical plug with wet hands
ØDO NOT use near children
ØDO NOT pull or carry by cord
ØKeep body, hands, and feet away from nozzle or brush steam / Steam can cause burns
ØALWAYS set safety switch on hose handle into the locked position when not in use
ØNot setting safety switch to locked position could result in an injury
ØALWAYS test a small area before cleaning a large area on any type of surface to make sure no damage will
occur
ØDO NOT expose machine to freezing temperatures while not in use
ØDO NOT store gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance
ELECTRICAL CONNECTIONS
The steam cleaner uses 110 Volts and will pull 13.1 Amps. It should be the only appliance plugged into an
outlet.
ØUse only a 12 gauge / 15AMP rated or higher extension cord
ØAny alteration of electrical cord supply on this steam cleaner will void all warranties
ØMake sure all switches on front of unit are in the off position before plugging unit into electrical outlet
ØFor circuit breaker protection, plug the unit into an outlet isolated from other equipment or turn the other
equipment off while using the steam cleaner
ØThe combined electrical amperage of other equipment and the steam cleaner together may cause a circuit
breaker to trip.
ØAlways press the power button to OFF before you unplug the unit
ØRemoving the ground prongs from the power cord will void any and all warranties and can cause risk of
shock or injury
In order to reduce the risk of fire, electric shock, personal injury or damage to property, follow these
instructions carefully. When using electrical appliances, basic safety precautions should be followed.
KEEP FOR YOUR RECORDS. THIS MANUAL MUST BE RETAINED FOR FUTURE REFERENCE.
PLEASE READ, UNDERSTAND AND FOLLOW THE INSTRUCTIONS AND WARNINGS
CONTAINED IN THIS MANUAL BEFORE USING THIS VAPOR STEAM CLEANER.
Notices

16
SERVICE AND SUPPORT
Many issues can be resolved by calling our service center at [phone] / Monday-Thursday 9-5 p.m. CST,
and Friday 8-12 p.m.
WA R R A N T Y
Yo u r s t e am e r c o m e s w i t h a w ar r a n t y w hi c h b e c o m es e ff e c t i v e o n t h e d a t e o f p u r c ha s e f r o m U S S T E AM a n d i s
granted to the initial customer and is nontransferable. Any claims under this warranty must be made before the
end of the applicable warranty period.
Yo u r s t e am e r i s w a r r a nt i e d f o r a p e r i o d o f 1 -year from original date of purchase for defective material, parts,
and workmanship. The warranty EXCLUDES accessories, attachments and normal wear parts, when used in
accordance with operating instructions under normal and reasonable use.
During the term of the warranty, all labor and parts to place your product in proper operating condition will be
a covered service. You have an EXTENDED warranty covering 2 additional years for defective boiler or
heating element. Extended warranty does not include labor cost and return shipping. US STEAM’s
responsibility is limited to repair, replacement, credit or refund, any of which may be selected by US STEAM
at its sole discretion.
The limited warranty covers only defects arising from normal use and does not include malfunctions or failures
arising from: misuse, abuse, neglect, alteration, usage not in accordance with user manual and instructions,
depletion of consumables, acts of nature, or damage caused by repairs where such repairs were made without
US STEAM’s express approval.
Warranty is Void:
ØDamage due to misuse, abuse, negligence, and normal wear related to the product usage
ØAny repair or attempted repairs outside of the US STEAM Service Center will void all warranties
ØLack of proper maintenance or use not in accordance with the provided instructions and/or owner’s manual
ØDisassembly or attempted disassembly of your steamer
ØIf the steamer is designated for residential but utilized in a commercial application
ØUsing an improper electrical source such as using an extension cord that is not at least 12 gauge / 15AMP
rated or higher extension cord
ØAdding chemicals or cleaning solution to the boiler or reservoir tank
ØParts subject to wear and tear not determined defective or items such as O-rings, brushes, hoses, accessories
GOVERNING LAW, JURISDICTION AND COSTS
All disputes arising out of or related to the warranty shall be governed by the laws of the State of Texas. In the
event the customer and US STEAM® LLC are unable to resolve any customer dispute, and any collection
action, suit, or other judicial proceeding is commenced, the prevailing party in any such action, suit, or
proceeding shall be entitled to recover any cost and attorney fees incurred.
All repairs must have an RMA.
RMA’s can be requested from the website: https://ussteam.net/repair
Steps for Repair:
1. Request RMA.
2. RMA number will be emailed along with a shipping label.
3. Box up your steamer and include Repair Form.
4. Go to FedEx for drop off.
5. DO NOT SEND IN A REPAIR WITHOUT AN RMA.
Warranty & Repair

Restaurant
Hospital
Floors, Kitchen, Grills & Bathrooms
Chemical free cleaning in all food prep and storage areas.
Patient Beds, Wheelchairs & Curtains
Steam is a proven killer of virus and infection causing germs
Delis, Freezers & Butcher
Chemical free cleaning in areas of food storage and preparation.
Desk, Tables & Partitions
Cleaning with steam guarantees a clean, germ-free work environment increasing
productivity, employee retention and reducing sick days.
High Touch Areas, Bathrooms, Locker Rooms & Gym Mats
Steam kills on contact, no dwell time.
Equipment, Lockers & Saunas
Kill viruses and germs found on workout equipment and gym floors.
Toys, Playgrounds & Beds
Steam clean high touch areas where kids pass germs. Extreme cleaning with
steam can reduce sick days for kids and employees.
Seats & Floors
Combine steam and extraction into one system for more efficient detailing.
A Better Way to Clean
Grocery
Office
School
Gym
Day Care
Automotive
US STEAM®
2440 Chamber Street, Ste A
Ve n u s , T X 7 6 0 8 3
www.ussteam.net
[phone]