VelectriX Rear hub Series User manual

MY23 VelectriX Instruction Manual
(rear hub series)
•Ascent 29
•Compact
•Urban+
•Urban+ ST
•Cruiser
•Cruiser ST
•Newtown

Page 1
Contents
Safe Riding Recommendations
Page 2
Pre-Ride Checklist
Page 3
Display and Controls
Pages 4-7
Battery Instructions
Page 8-12
Maintenance
Pages 13
Warranty
Page 14-16
Model Specification
Pages 17-23

Page 2
Safe Riding Recommendations
1. Please ensure you are familiar with and follow all traffic laws
and regulations for your state. Please remember you may need
to review these when travelling interstate.
2. Always wear a helmet when riding your bike.
3. Don’t lend your bike to anyone who is unfamiliar with it.
4. As with all bikes it is important that you stay within safe limits
and speeds.
5. Please read and become familiar with the “Pre-Ride Checklist”
in this manual before riding your bike.
6. Switch the lights on your bike on when riding at all times of the
day or night. If your bike doesn’t have lights fitted as standard,
it is recommended that you purchase them and fit before riding.

Page 3
Pre-Ride Checklist
1. Check over the bike for any loose nuts, bolts, or fixings.
2. Check the tyre pressure. Please always refer to the tyre
manufactures suggested levels on the side of the tyre.
3. Check the tyres for any visible damage, wear and tear or bald
spots.
4. Check that the brake levers have been installed correctly on
your bike. The left-hand brake lever should operate the rear
brake and the right-hand brake lever should operate the front
brakes.
5. Check that the brakes are working effectively.
6. Check that the bike is fitted with a working bell and reflectors.
7. Check that the wheel nuts or quick release skewers on the bike
are correctly fitted and sufficiently tight.
8. Check that the electronic functions on the bike are working.
9. Check that the handlebars and stem are correctly fitted and
sufficiently tight.
10. Check all accessories and luggage are securely fastened.
11. Check that the battery has sufficient charge for your ride.

Page 4
LCD Display and Controls
The display is mounted on the left side of the handlebar and is controlled with 3
easy to use buttons, Power, (Up) and (down)
LCD Display Operation
Power On/Off
Hold the “Power” button down for 1 second to start display and supply
power to the motor controller. To turn off, hold down the “Power” button
for 2.5 seconds. The display will turn off automatically after 10 minutes, if
not in use.

Page 5
User Interface
When the display is turned on, the screen will look as below.
Trip & Odometer Functions
Pressing the “Power” button will allow you to access the “Trip” and
“Odometer” functions.
The “Trip” distance can be cleared by pressing and holding both “Power” &
buttons together for 2 seconds.
The “Odometer” will continue to accumulate for the life of the bike.

Page 6
Walk Assist
Press and hold the Button for 2 seconds to enable the walk assist
function. Releasing the button will disable the walk assist.
The walk assist feature is not a riding mode. It is designed to assist
with walking the bike up an incline to a maximum of 6 kph.
Light Operation (for models equipped with lights as standard)
Press and hold the button for over 2 seconds, to turn the lights on.
Repeat, to turn the lights off.

Page 7
Power Assist Adjustment
There are 5 levels of Power Assist. Level 1 is the slowest setting, and level
5 is the fastest. For example, level 1 will power to an approximate speed of
13-14 kph, level 2 to approximately 18 kph, and so on with a maximum
assist speed in level 5 at 25 kph. Level ”0” offers no Power Assist. Level 1
is the default setting when the display is first turned on. Press the
button to increase your speed and press the button to decrease your
speed.
Battery Indicator
The battery charge level is indicated by 5 bars. When the battery is low on
charge, the last bar will flash. The battery needs charging as soon as
possible.

Page 8
Battery Instructions
To check how much charge the battery has, press the button on the battery
top. The battery charge light will illuminate. The colour of the LED indicates
the level of battery charge:
oBlue = More than 90% charge
oGreen = 40 –90% charge
oRed = 20 –40% charge
oFlashing Red = Less than 20% charge
Locking & Unlocking the Battery
The bike is supplied with a set of keys, that are required to remove the
battery from the bike. The lock is located at the top of the battery, in the
frame of the bike.
Removing the Battery from the Bike
To remove the battery, insert the key and turn fully clockwise. Pull the
battery straight up & out from the bike. When reinserting the battery,
place the base in first and push down gently on the top to engage the
lock. You will hear the lock “click” into place.
Always make sure the battery is securely locked in place before riding

Page 9
Battery Care
Rechargeable Lithium-Ion batteries have a limited life and will gradually
lose their capacity to hold a charge. This loss of capacity (ageing) is
irreversible. As the battery loses capacity, the length of time it will power
the bike (ride time) decreases. The typical estimated “healthy life” of a
Lithium-Ion battery is about three years or 500 charge cycles, whichever
occurs first. One charge cycle is a period of use from fully charged, to fully
discharged, and fully recharged again.
Battery Charging
Simply charge your battery any time you feel you need to use it.
The batteries should be charged at room temperature in a dry location
where a smoke detector is installed. Batteries must not be charged in the
vicinity of heat sources or flammable materials. After charging, batteries
and chargers should be disconnected from the power supply.
Factors That Shorten Battery Life
Factors That Lengthen Battery Life
•Heavy-load use
•Low-load use
•Storage at over 30°C temperature
•Storage at a temperature between
10° and 20°
•Parking the ebike in direct sunlight
•Parking the ebike in the shade or
a cool location
•Prolonged storage (more than 30
days without use) in a fully
charged or discharged state
•Storage (more than 30 days
without use) at approx. 30-60%
battery capacity

Page 10
If you are charging your battery on the bike, with the bike turned off, insert
the charging plug into the charging port on the bike. Connect the battery
charger power plug to the mains power outlet and switch the mains power
on. You will then see 2 red lights to show that it is successfully charging.
One of the lights will then turn green, once the battery is fully charged. Turn
off the power outlet and remove the battery charger from the bike.
If you are charging the battery off the bike, firstly ensure that the power on
the bike is switched off and carefully remove the battery from the bike.
Insert the charging plug into the charging port on the battery. Connect the
battery charger power plug, to the mains power outlet and switch the mains
power on. You will then see 2 red lights to show that it is successfully
charging. One of the lights will then turn green, once the battery is fully
charged. Turn off the power outlet and remove the charger from the battery.
Battery Charger
You should only use the battery charger that is supplied, as new, with the
bike
Battery Maintenance
•On the first ride of your new bike, observe and note the ride time
that a new fully-charged battery provides for powering your bike,
measured in distance travelled, not time. Use this distance as a basis
to compare future ride times.
•Routinely check the battery’s charge status.
•Carefully monitor batteries that are approaching the end of their
estimated life. Consider replacing the battery with a new one if you
note either of the following conditions:
oThe battery run time drops below about 60-70% of the
original run time.
oThe battery charge time increases significantly.

Page 11
•If a battery is stored or otherwise unused for an extended period,
be sure to follow the storage instructions in this document. If you
do not follow the instructions, and the battery has no charge
remaining when you check it, consider it to be damaged. Do not
attempt to recharge it or to use it. Replace it with a new battery.
Storage (consider storage, 30 days+)
If you do not use your bike for a period of 30 days or more, it is
recommended that you charge or discharge the battery to approximately
30% to 60% of the capacity before storage. Then remove the battery and
store it separately from the bikes in an area, free of direct sunlight at
temperatures between 5 °C and 20 °C. Then routinely, check the battery,
once every 30 days.
We recommend storage in uninhabited rooms with smoke detectors that are
not designated for use in escape routes.
+ The battery self-discharges during storage. Higher temperatures (above 20 °C) will reduce
the battery storage life
++ To help determine when the battery is at approximately 30-60% charge level, you can check
the display unit on the bike. 2-3 illuminated LED battery bars on the bikes display unit will
sufficiently represent the desired 30-60% level. Alternatively, if you want a more accurate
measurement, you can take the battery to a specialist battery retailer, who could do this for
you.
Handling Precautions
•Do not open the battery.
•Do not disassemble, crush, or puncture a battery.
•Do not drop a battery.
•Do not short the external contacts on a battery.
•Do not dispose of the battery in fire or water.
•Do not expose the battery to long periods of time in temperatures
above 60 °C.

Page 12
•Keep the battery away from children.
•Avoid exposing the battery to excessive shock or vibration
•Do not use a damaged battery.
Cleaning & Care
We recommend using a damp cloth to clean the outside of the battery shell
only. To protect the electronic components, batteries must not be cleaned
with direct water contact, for example: do not submerge the battery in water
or use a hose or power hose on any part of the battery.
Disposal
E Bike rechargeable batteries are considered as industrial batteries and
should not be disposed of as household waste or in the usual battery
collection containers. Selected bicycle dealers/specialist battery retailers or
council recycling centres will take used or defective batteries back for free
and ensure proper disposal.

Page 13
Maintenance
oYour VelectriX bike should be returned to your servicing dealer for
servicing and a thorough inspection once every 9 months or
1500kms, whichever comes first. Excluding the electronics, motor,
battery and wiring, your VelectriX e-bike is a normal bike, with
normal components. Your dealer will be able to explain to you the
general care and maintenance required for the components of your
bike.
oIf your bike is fitted with a chain, you should lubricate once a month
with suitable chain lube. Bikes fitted with a belt, instead of a chain,
should not be lubricated.
oLubricate all pivot points on your derailleur and derailleur pulleys
with suitable lube.
oYou can clean your bike with warm soapy water, however, please do
not submerge any electrical components or use a high pressure
hose. You can wipe dry the bike with a cloth.
oVelectriX encourages all owners to return their new VelectriX bike
to the place of purchase for a service/safety check, within the first
month or so of ownership.

Page 14
Warranty
This warranty is provided by VelectriX Pty Ltd. VelectriX warrants its
products, including all individual components against defects in material or
workmanship as follows:
Warranty Conditions
oThe warranty period is not renewed or extended as a result of a
warranty repair or replacement.
oThe sales receipt for the product must be provided as a proof of
purchase when a warranty claim is made.
oThe warranty is not transferable and is only offered to the original
purchaser of the product.
oThe warranty only applies to products purchased through a
VelectriX authorised reseller/dealer.
oAny approved warranty work must be completed by an authorised
VelectriX reseller/dealer.
oTo the extent that any conditions or warranty implied by law is
excludable, such a condition or warranty is excluded.
oThe warranted maximum combined carrying capacity for VelectriX
products is 110kgs (combined weight of rider & carried goods)
Frame Warranty
VelectriX bicycle frames are warranted to be free from manufacture defects
in materials and/or workmanship for 5 years, from date of original
purchase. VelectriX folding bicycle frames are warranted to be free from
manufacture defects in materials and/or workmanship for 3 years, from
date of original purchase.
Non-Electrical Component Warranty
The non-electrical components are warranted to be free from manufacture
defects in materials and/or workmanship for a 1 year period from the date

Page 15
of original purchase, with the following exclusions: Tyres, inner
tubes/valves, rims, spokes, kickstand, mudguards, head lights & tail lights,
handlebar, handlebar grips, brake pads/rotors/cables, cranks, chainrings,
freewheel, cassettes, chain, gear cables, rear rack, saddle, pedals.
Electrical Component Warranty
The following electrical components are warranted to be free from
manufacture defects in materials and/or workmanship for a period of 2
years from the date of original purchase:
oMotor
oBattery*
oController
*The battery warranty will exclude damage from:
oOver charging or power surges
oThe use of an improper, non-approved VelectriX charger
oAny other misuse, abnormal wear and tear, physical damage or
water damage
Age related reduction in the capacity of the battery is normal and
unavoidable and as such does not constitute a fault. If the battery has a
capacity of at least 60% within 2 years of purchase it will be considered
acceptable.
The following electrical components are warranted to be free from
manufacture defects in materials and/or workmanship for a period of 1 year
from the date of original purchase:
oBattery charger
oWiring looms
oDisplay
oPAS sensor & cable
oSpeed sensor & cable
oGear shift sensor & cable

Page 16
General Exclusions
The following acts are not covered under warranty:
oDamage caused by acts of god
oDamage caused by improper use or force majeure
oDamage which results from improper or insufficient care
oRepairs, maintenance, alterations, modifications or the replacement
of parts by persons other than trained mechanics
oAny commercial use
oAccidental damage, neglect, abuse, misuse, physical damage, water
damage, repairs resulting from the use of second hand parts
oDamage caused from competitive use, stunt riding or exceeding the
bikes carrying capacity.
How To Make a Warranty Claim
If you believe your VelectriX product is faulty or defective, please contact
the authorised VelectriX reseller/dealer from where the bike was purchased
and explain the issue.

Page 17
Model Specification
Ascent 29”
FRAME
Aluminium mountain bike frame
COLOUR
Silver, Midnight
SIZES
45cm, 50cm, 55cm
FORK
29" 100mm travel suspension forks
RIMS
Double wall, 29" 13 gauge, 36 holes
TYRES
Kenda Honey Badger XC 29" x 2.2"
HANDLEBARS
Zoom MTB handlebars
STEM
Promax fixed stem, 100mm extension
SEAT POST
Promax 27.2mm x 300mm
BRAKES
Hydraulic disc brakes, 180mm/160mm rotors
GEARS
Microshift 1 x 9
MOTOR
Bafang G120, 250 watt, 36 volt rear hub motor
DRIVE TYPE
Speed sensor. 5 levels of pedal assist & walk assist mode
BATTERY
36v 11.6ah (396wh) frame integrated
CHARGER
Smart charger 36v 3a single pin
DISPLAY
LCD display unit
ACCESSORIES
Kickstand

Page 18
Urban+ Mens
FRAME
Aluminium Urban frame
COLOUR
Grey
SIZES
45cm, 51cm, 56cm
FORK
27.5" 80mm travel suspension forks
RIMS
Double wall, 27.5" 13 gauge, 36 hole
TYRES
Kenda Komfort 27.5" x 1.95" K-Shield protection & reflective strip
HANDLEBARS
Zoom MTB handlebar
STEM
Promax adjustable, 100mm extension
SEAT POST
Promax 27.2mm x 300mm
BRAKES
Hydraulic disc brakes, 160mm rotors
GEARS
Microshift 1 x 8 speed
MOTOR
Bafang G120, 250 watt, 36 volt rear hub motor
DRIVE TYPE
Speed sensor. 5 levels of pedal assist & walk assist mode
BATTERY
36v 11.6ah (396wh) frame integrated
CHARGER
Smart charger 36v 3a single pin
DISPLAY
LCD display unit
ACCESSORIES
Rear rack, front & rear lights, kickstand, mudguards

Page 19
Urban+ Step Through
FRAME
Aluminium Urban low step through frame
COLOUR
Ocean
SIZES
42cm, 46cm
FORK
27.5" 80mm travel suspension forks
RIMS
Double wall, 27.5" 13 gauge, 36 hole
TYRES
Kenda Komfort 27.5" x 1.95" K-Shield protection & reflective strip
HANDLEBARS
Zoom city handlebar
STEM
Promax adjustable, 90mm extension
SEAT POST
Promax 27.2mm x 300mm
BRAKES
Hydraulic disc brakes,160mm rotors
GEARS
Microshift 1 x 8
MOTOR
Bafang G120, 250 watt, 36 volt rear hub motor
DRIVE TYPE
Speed Sensor. 5 levels of pedal assist & walk assist mode
BATTERY
36v 11.6ah (396wh) frame integrated
CHARGER
Smart charger 36v 3a single pin
DISPLAY
LCD display unit
ACCESSORIES
Rear rack, front & rear lights, kickstand, mudguards