VELOWAVE RANGER User manual

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Instructions to Set Up Your VELOWAVE RANGER/GHOST
Diagram

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We know you are excited about getting going but please:
✓Reseat and charge the battery before the first ride
✓Make sure the pedals are tight
✓Make sure the front wheel is installed properly and tight
✓Inflate the tires properly
✓Check that all screws are properly torqued
✓Carry out a fine adjustment of the gears and brakes
✓Learn how to use the LCD display
✓Wear a helmet before riding
Please Note: Bike may need further adjustments after assembly
________________________________________________________
If you have any trouble with setup, please contact us online or through
our email address: s[email protected]
Please always include your order ID when reaching out to us.

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Assembling Your E-Bike
1) Read all of the instructions carefully. Be familiar with the proper operation of all items.
2) This quick guide is intended to list the steps needed to assemble your bike with some
mechanical skills. It is not a complete manual or training. If you do not feel comfortable or lack
some of the skills to assemble it yourself, reach out to a cyclist friend, a local bike mechanic or
one of our support technicians for guidance.
3) Our QA mechanics have assembled and tested your bike beforehand.
4) To assemble your bike, work on a clean area with enough space to maneuver.
5) If installed, remove the battery from the bike to start the assembly.
6) Inspect the bike completely to be sure no damage occurred during shipping.
7) The kickstand is designed to support the bicycle only. Not the rider mounted.
8) You can adjust your saddle position and the tilt on your handlebar items for comfort.
9) Check all screws and parts are tight and properly fixed. We recommend a pre-trip inspection
before your first rides.

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Installing Your Handlebars
1) Point the headset towards the front of the bike.
2) Place the handlebar in the handlebar mount being careful with the wires.
3) Face the mounting brackets on the front end of the mount with the round edges facing outward.
Insert the screws into the screw holes and tighten alternating sides until secure (4mm allen
wrench with 6N strength).
4) Verify your front tire lines up with your headset.
5) Tighten screws on stem end (4mm allen wrench with 6N strength) and top of the stem (5mm
allen wrench with 6-8N strength).
6) Check all headset items are tight.

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Installing Your Front Wheel
1) Insert the front wheel in between the front fork on the bike. Be sure the fork is resting on the
outside of the axle.
2) Align the disk between the brake caliper as shown in Figure 2.
3) Insert the skewer into the wheel axle as seen shown. Keep the spring, cam follower, and lever
on the LEFT side, nearest the disk brake. Keep the adjustment nut and spring on the RIGHT
side. (See Figure 2)
4) Screw the skewer into the end nut until almost tight.
5) Lift the lever up until parallel with the front fork. You should feel the axle tighten into the front
forks. Your front wheel is now installed.
Figure 1
Figure 2
Bike Rear
Bike Front
Brake Caliper
and Brake disc
on left side of
bike
—Front Fork

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Installing Your Headlight
1) Place the headlight with its bracket in front of the fork gantry. Push the screw provided on
the headlight through the installing hole on the fork gantry. Tighten the fixing nut onto the
screw. (You might need to secure the fixing nut tightly so the screw doesn’t turn).
2) Connect the headlight cable with the wire coming from the downtube.

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Installing Your Pedals
1) Warning: Incorrect installation will cause damage. Please read the instructions and watch our
videos if needed.
2) Identify the Left and Right markings on the pedals. They can only be installed in their
respective side.
a. L is for the Left Pedal and it goes on the Left Crank Arm.
b. R is for the Right pedal and it goes on the Right Crank Arm (Chain Side).
3) Sitting on your bike the pedals go on the Left and Right side respectively.
4) Keep the pedal Horizontal while hand screwing to get the thread started. Then Use your 15mm
wrench to tighten them.
5) Both pedals tighten towards the front of the bike. The left pedal is reverse threaded to allow
this.
6) The pedals need to be very tight, be sure to retighten after your first couple rides.
Wrench icon made by Gregor Cresnar from www.flaticon.com
Use your 15mm
wrench to properly
tighten the pedals
Right Pedal /
Chain Side
Left Pedal /
Key Side
Both pedals tighten
towards the front
Rear
Front

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Installing and Removing the Battery
To Install the Battery
1) Turn the key counterclockwise to release the lock.
2) Seat the bottom of the battery into the receptacle first and push the upper side of the
battery into the frame tightly until it gets locked with a clatter sound. Seat your battery
securely, turn the key clockwise to lock the battery. Remove the key from the lock before
each use.

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To Remove the Battery
1) Turn off the LCD display.
2) The battery is secured with a double-lock mechanism. Use the key to release the first lock.
Push slide the plastic tab under the tube to release the second lock.
Note: Please hold the battery tight with one hand at least as it will drop off when the lock is
released.
Preparations Before Riding
1) Read all instructions carefully, be familiar with the proper operation of all items. Check for
detailed information and guidance on our product page.
2) Warning: Basic electric precautions should always be followed to avoid issues or malfunction.

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How to Use the Display
1) Power on/off
Press the button to turn on the display. Your bike will be ON. Press again to turn it off. The
display will automatically shut down when there is no operation or riding for 5 minutes.
2) Adjust the assist level
Short press “+” or “-” button to change the assist level from 0 to 5. 0 is without assist. 5 is the
max assist level.
3) Headlight mode
If your bike is installed with a headlight, press and hold “+” button for 1 second to switch on or
switch off the headlight.
4) Walking mode
Press and hold “-” button for 2 seconds to shift into walking mode, the display indicates P;
release the button to exit the walking mode.
5) Information menu
Press the button for 1 second to shift into information menu, it will show TRIP, ODO and
TIME.
6) Parameter setting menu
With the display powered on, if you quickly press the button twice, it will shift into the
parameter setting menu. Users are NOT supposed to change the factory default settings. You
may exit by quickly pressing the button twice again or leave it without operation for 30
seconds.

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How to Charge Your Bike
There are two ways to charge your battery.
1. Charge the battery ON the bike
1) Find the Charge Port at the bottom of the downtube.
2) Pull out the cover to show the charge port and insert the charger output plug into the port.
Connect the input plug to the power supply.
2. Charge the battery OFF the bike
1) Take off the battery from your bike.
2) Place the battery in a clean and flat place in room temperature.
3) Insert the charger output plug into the charge port. Connect the input plug to the power supply.
4) There is a capacity indicator at the top of the battery. Press the button beside to check the
charge status. Green means sufficient of charge. Yellow means less than 30%. Red means
less than 10%.

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Do not leave a charging battery unattended. Never charge a battery for more than 12
hours at a time. Failure to follow battery charging best practices could result in
unnecessary wear to the charging components, battery, and or charger, and could lead to
an under-performing or non-functional battery and replacement will not be covered under
warranty.
Notes of Charging:
1) Charging time varies from 8 to 10 hours.
2) The small LED light on the charger in RED indicates it is in charge; The small LED light on the
charger in GREEN indicates it is fully charged.
3) Insufficient charging will not influence the battery lifecycle. AVOIDING deep discharge is helpful
to protect the battery and extend its lifecycle.
4) Pay attention to check whether the surface temperature of the battery case rises too high
during charging. It is FORBIDDEN to cover the battery during charging.
5) Due to high temperature in summer time, it is NOT advisable to charge it immediately after
riding. In winter, it is FORBIDDEN to charge the battery in environment below 0 ℃. You are
recommended to charge it in room temperature.
6) If the battery will not be used for a long period, take it off from the bike and discharge its
capacity to 60%-80% for stock. Disconnect it from the charger and place it in a dry, ventilated
place without direct sunlight. In order to maintain a long lifecycle, it is recommended to charge
the battery every two months.

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Error Code
Error
Code
Error
Notes
4
Open Throttle Fault
Throttle has not returned to the start position on start-up.
Check to see if the throttle can return to the start position or if
there is something blocking the throttle unit.
5
Throttle Fault
Throttle may be damaged. Check the throttle or throttle cable
for damage.
6
Low Voltage Protection
The battery voltage is too low to operate. Incorrect battery was
used on the bike. The battery is in sleep mode or not
functioning correctly.
7
Over Voltage Protection
The battery voltage is too high to operate. Incorrect battery
was used on the bike.
Check to be sure that the correct battery is being used on the
bike
8
Motor Hall Signal Fault
At least one of the motor’s hall sensor wires have been
disconnected or damaged.
Disconnect and reconnect the motor cable.
9
Motor Phase Line Fault
At least one of the motor’s phase wires has been disconnected
or damaged.
10
High Temperature Fault
The controller has reached the highest allowable temperature.
Allow the controller to cool down before using the e-bike again.
12
Current Sensor Fault
The controller’s current sensor has become disconnected or
damaged. Contact technical support.
14
Temperature Sensor
Fault
The controller’s temperature sensor has become disconnected
or damaged. Contact technical support.
21
Speed Sensor Fault
The speed sensor has become disconnected or damaged.
Contact technical support.
30
Communication Fault
Poor connection between the controller and the display. Check
all cable connectors. Check for corrosion damage.

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Basic Trouble Shooting
SYMPTOMS
CAUSES
SOLUTIONS
Throttle and pedal assist not
working
Battery off
Turn on battery
Battery installation
Reseat battery
LCD display not on
Turn on LCD display
Discharged battery
Charge battery
Brake sensors engaged
Inspect brake lever
Reduced speed
Low battery power
Charge battery
Reduced b6attery range
Low battery power
Charge battery
Low tire pressure
Inspect tire
Heavy load on bike
Adjust bike load
Driving on rough terrain
Adjust route
Using throttle only
Include pedal assist
Battery does not charge
Charger not properly
connected
Inspect connections
Battery temperature
Read the user manual for best
practices
Damaged charger
Replace charger
Issue with battery
Contact Support Team
E-bike making strange noises
Loose hardware
Tune-up and inspection needed
Issue on drivetrain
Maintenance needed
Issue with motor
Contact Support Team

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Label of Your RANGER

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To find out more, please visit our website at
www.velowavebikes.com